Zomato - Restaurant Finder and Food Delivery App APK

Version 15.2.9 - com.application.zomato
Last updated: Wed, 18 Nov 2020 17:11:48 UTC
application,zomato,food,drink:,zomato restaurant finder and food delivery app download,

Zomato - Restaurant Finder and Food Delivery App apk

APP Information

Download Version 15.2.9 (1710015290)
Apk Size44.37 MB
App DeveloperSelecta AG
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.application.zomato.apk
MD51a63374fabec7872c410d62174d002bd
Rate3.9
Website http://www.zomato.com

Download Zomato - Restaurant Finder and Food Delivery App 15.2.9 APK

App Description

Zomato - Restaurant Finder and Food Delivery App is application,zomato,food,drink, content rating is Everyone (PEGI-3). This app is rated 3.9 by 39 users who are using this app. To know more about the company/developer, visit Selecta AG website who developed it. com.application.zomato.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 15.2.9 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 149885+ times on store. You can also download com.application.zomato APK and run it with the popular Android Emulators.

Zomato lets you search for and discover restaurants to eat out at or order in from. Browse through restaurant menus, photos, user reviews and ratings to decide where you want to eat, and use the map feature to guide you there.

If you are in India, UAE, or Lebanon, you can also order food online for delivery, with thousands of great food delivery restaurants to choose from.

Features:

* Search easily for Restaurants, Cafes, Pubs and Bars by location, cuisine (e.g. Chinese, Italian, Indian), name (e.g. Starbucks, Domino's Pizza, Amaya).

* Explore every restaurant in your city, including the ones near your current location, and use search filters to find the one that suits you best.

* View menus, pictures, phone numbers, directions, user reviews, and all the other information you need to choose a restaurant for Dine Out, Food Delivery, Nightlife, or Takeaway.

* Browse our theme-based curated lists to discover places for the best burgers, perfect date spots, or the top trending restaurants.

* Rate and review restaurants you've been to, and share photos of your foodie moments directly from the app.

* Maintain an easy reference list of your favorites or places you want to visit with Bookmarks.

* Use the map view to explore restaurants around you, or draw a circle to search in a specific area.

* Find and follow your friends to see where they're eating and what they like.

* Journal the restaurants you eat at using your Dineline.

* In-app table booking (select locations) – you can view and book yourself a table at all partner restaurants.

Permissions Requested:

* Camera - To take photos of food and restaurants for reviews.

* Contacts - To get your Google account information for signing in Zomato via Google.

* Location - To identify your location and show the restaurants closest to you.

* Phone - To make calls to the restaurant directly from the Restaurant listing.

* SMS - To read OTP required for phone number verification while placing an Online Order.

* Storage - To store photos captured by you and to access photos to be published with your reviews. 

* Phone state - To identify cellular network information for optimising performance on low bandwidth network.

Zomato is now available in over 10,000 cities across India, the USA, Australia, the UK, UAE, Canada, Ireland, New Zealand, South Africa, Portugal, the Philippines, Indonesia, Turkey, the Czech Republic, Slovakia, Poland, Chile, Italy, Lebanon, Brazil, Sri Lanka, and Qatar. More locations coming very soon.

USA, Australia, and Canada – we were previously called Urbanspoon in your countries. 

App ChangeLog

  • Presenting an all-new Zomato app. We’ve reworked the interface and bring to you the Tab view which simplifies your intent for search and focuses on the relevant results.
  • Here’s what’s new -
  • ⁃ One click, two options - getting food delivered or order for a self pickup
  • ⁃ Gold has now gone a step ahead with Zomato Live, check it out! Zomato Gold is now available in Manila and Jakarta.
  • ⁃ Search re-engineered for you
  • Have a feedback to share with us, write to us at [email protected]

App Screens

Zomato - Restaurant Finder and Food Delivery App App Screen 1Zomato - Restaurant Finder and Food Delivery App App Screen 2Zomato - Restaurant Finder and Food Delivery App App Screen 3Zomato - Restaurant Finder and Food Delivery App App Screen 4Zomato - Restaurant Finder and Food Delivery App App Screen 5Zomato - Restaurant Finder and Food Delivery App App Screen 6Zomato - Restaurant Finder and Food Delivery App App Screen 7Zomato - Restaurant Finder and Food Delivery App App Screen 8

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.READ_CONTACTS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.USE_CREDENTIALS
android.permission.USE_FULL_SCREEN_INTENT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
android.hardware.camera
android.hardware.microphone
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

use accounts on the device
Allows the app to request authentication tokens.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. CGBoggle-avatar

    CGBoggle

    2020-10-09T11:16:13.885Z

    This app was good but I see it is losing quality. It happened to me that my order was not delivered and I couldn't reach them out on support chat. Even they took many days to reply to my mail and when they did, there was no resolution provided to me. It felt like it's in the hands of the Zomato valet wether he will deliver the order and there's not a damn thing customer can do if it doesn't happen.

  2. Carlos Vidal-avatar

    Carlos Vidal

    2020-09-20T15:37:40.283Z

    zomato restaurant finder and food delivery app download This app was a mainstay for several years for it's ease of use and sticking to what it was made for. I have to add that customer service has always been at a high standard. Sadly, it has become a youtube for food delivery. "Buy Pro to remove ads; check out this new restaurant; proceed with your order in 5...4...3..." It's absolutely ridiculous. Thankfully, there is one awesome thing about this app...it's not the only one that provides food ordering.

  3. Yami Menon-avatar

    Yami Menon

    2020-10-10T10:41:24.612Z

    It is a good app. But there are issues with changing address. Once an address is saved, it is very difficult to change it. And moreover, payment cards are saved automatically into the app without even asking the customer. That is what I hate the most about this app.

  4. Mohamed ibrahim Ansari-avatar

    Mohamed ibrahim Ansari

    2020-10-02T16:50:18.291Z

    Highly disappointing in terms of resolving customer issues. Participate in pro league bearing in mind that if you face an issue, help will only be promised, not provided. I placed an order to play in the league but despite being a pro member, I wasn't given an option to play. The customer support assured me that the issue would be resolved in the next 24 hrs. Next day they revised their statement saying it would take 48hrs. The contest ended, I lost my chance and my order was a complete waste

  5. Monesh V-avatar

    Monesh V

    2020-10-03T07:14:33.703Z

    The app is good, but do have some issues as well. I rate 1 star for very bad customer support service. It is more or less a joke as they never understand the issues and have standard answers. The chat bot is yet another joke which keeps you looping in useless options that you don't even want.

  6. P Shailesh-avatar

    P Shailesh

    2020-10-01T10:14:47.159Z

    The UI lags very much on a custom ROM. Can't type, can't search anything and can't open any restaurant's any menu without lag at any given time no matter the performance of the phone,it just lags. Can't even pay with this app. You can write a full sentence and it would take a minute to appear on a screen and making corrections while typing is also a hard task because you have to wait for the text to appear on the screen first.

  7. Anuradha Iyer-avatar

    Anuradha Iyer

    2020-10-06T14:40:32.160Z

    Great App, especially with the new features where I can toggle so easily between my orders from multiple places. Although I would be more happy if I get a notification of a restaurant is closing online ordering while I am adding items to my cart from that restaurant. Currently only during the payment it is notified and I was really disappointed as it took me a really long time to decide and I had to do over

  8. Dr. Praveen kumar-avatar

    Dr. Praveen kumar

    2020-10-07T15:31:16.142Z

    I had been using Zomato app since long time. Recent I had took Zomato pro membership. After taking membership with in 3-4 they had stopped my other offers . Which I am getting earlier ( before getting a pro membership ) but I had noticed that offer are showing to my friends . When I raised this issue to customer care executive . They simply turn off the chart . With out giving information. So please don't buy Zomato pro membership. They are just manipulating us..

  9. jomy m-avatar

    jomy m

    2020-09-23T04:23:31.534Z

    I'm dropping 2 stars extremely upset, i didn't understand why the app needs to be a hearing people oriented that they give preference to voice calls or voice message when giving some delivery instructions being a deaf and mute person, the messaging box was helpful for some days but now it has been removed kindly give equal respect for us to give delivery instructions by messaging and help us to help you too

  10. Shiva N-avatar

    Shiva N

    2020-09-20T03:12:47.543Z

    Many issues with Filter option. By default it's showing all the restaurant within 10-15KM. When we click a restaurant to order, it says restaurant doesn't deliver to your location. Moreover we hv another option to filter " restaurants deliver to your home", if you opt this option this will also give you the same results.

  11. Roy Young-avatar

    Roy Young

    2020-10-04T15:27:27.146Z

    This app should have half stars (.5) reason being, is that some places will get a higher rating than they should, and some lower. I'd like to rate an establishment 4.5, cuz perfect would just be nearly impossible, bringing their score to 4.0, for example. And forcing location services. Was a better app in the past for sure. I don't think the developers even care of the feedback. I think I'm talking to deaf ears.I'm sure they don't even read the reviews, cuz they don't care of making the app good

  12. Divya Balasubramaniam-avatar

    Divya Balasubramaniam

    2020-09-25T16:14:24.568Z

    The customer service chat is very difficult to navigate and it is almost impossible to chat about an issue that is not listed in the automated list, with an actual representative. Another very strange thing is that you can't chat about your current order only previous orders.

  13. Bijilal Bj-avatar

    Bijilal Bj

    2020-10-05T16:16:28.165Z

    For the past one week or more Zomato is not accessible using mobile network (for mine it's Airtel)... But working fine with WiFi connection.. Dev and testing team should focus on this issue.. redmi note 5 pro is my mobile device.. it's very disappointing that u guys didn't noticed or looked after this issue... Note: Am using the latest update of Zomato app ie, 9:42 pm IST October 05 2020... So it's not the update issue.. thanks

  14. bikash chandra mishra-avatar

    bikash chandra mishra

    2020-09-30T13:08:48.463Z

    I have uninstalled and install the updated version but there is no such option to upload my id for wine delivery , and this was happend to me and some more customer and the people seating on telephone and chat have no answer for the problem. This glitch deducted the delivery amount and wine is not deliver due to mismatch id ............worst app and irony is no one knows how to solve it......

  15. B S Kumar-avatar

    B S Kumar

    2020-09-18T12:10:17.364Z

    Would have given 5 stars, bu for 1) Valet movement is not updated on real time basis in the app and this causes inconveniences. This is not an issue with any random valet for his connectivity issues. The problem persists for all orders. Valet doesn't move at all on the map at times.

  16. Bilawal M-avatar

    Bilawal M

    2020-09-24T18:03:31.370Z

    They are conducting gambling offers in the app. if we buy something, we get a chance to pick which team will win in the ipl match of the day and if we right we get 100% cashback and if we lose we pay the amount. It is advertised as a match game and not gambling.

  17. Ameya Shejale-avatar

    Ameya Shejale

    2020-10-05T06:15:52.487Z

    The app works good. The UI might be overwhelming to new users. I don't like the fact that they had to change the app icon indicating that it's SAFE to use Zomato. Imagine going to your app drawer and you see a text on the app logo displaying SAFE. Why? It's so pointless and misleading in a way. The two stars are literally for this pointless update they just pushed.

  18. Zsuzsanna Uveges-avatar

    Zsuzsanna Uveges

    2020-09-23T13:22:51.598Z

    I liked the app till yesterday... As of today, there are only 41 restaurants that deliver to my area but sadly, it doesn't include the ones with a 10 km radius... Why? I can't even order from the places I have ordered before because the app says "does not deliver to your location" (even if it's practically next door)! Not sure what happened with the latest update, but if it continues, I will delete my account and unistall the app... Luckily there are other delivery apps out there.

  19. Sayan Bose-avatar

    Sayan Bose

    2020-10-07T13:45:00.433Z

    Pathetic app! Never refreshes properly. Shows incorrect map location of valet. Dear developers, please fix this pathetic app! Please learn from SWIGGY! SWIGGY APP is user friendly, easy to use and shows correct gps location. And is always on time!

  20. Mayur Dave-avatar

    Mayur Dave

    2020-09-25T10:56:10.185Z

    Good App but not the best. Earning Money is the key features of all business but by making fool to customer are not acceptable. I had found many restaurants who has put there personal menu photo's with pricing but while giving order online there price is increased by upto 20%. If we are ordering food through zomato we are paying extra price of upto 20% for all the items which we had ordered on zomato app plus Delivery charge & sometime Surge fee too. Making Fool to the customers.

  21. Sri kanth-avatar

    Sri kanth

    2020-09-21T08:50:29.188Z

    In general the app is great. It gives various options, reviews and feedbacks helping to choose the cuisine and restaurant of preference. If there is something to be improved, then it would be estimated time of arrival.

  22. the_goldenboy-avatar

    the_goldenboy

    2020-09-24T09:48:01.329Z

    There is no proper support and commitment of cashbcks and promos. It's been more than 24 days, still my issue didn't get resolved. Chat agents have no knowledge and suddenly they will close chat window. It's very bad experience on chat. 😡😠

  23. Manas Tudu-avatar

    Manas Tudu

    2020-09-20T08:17:12.537Z

    Zero stars actually. Customer support doesn't work. The Zomato chat is setup with some set of answers but doesn't actually solve anything. It stops after few steps. No other way to connect with the customer support. Can't even get in contact with some proper customer service. Customer are expected to pay for their food but not have it. Just great. Ignorant Zomato !!

  24. A Google user-avatar

    A Google user

    2020-09-29T06:47:58.692Z

    Amazing app . I use it very much but it costs much money of taxes and charges.the dilevry charge is so much. And they dont have change money. Its tough to handle all these problems.

  25. Sumedha Ghosh-avatar

    Sumedha Ghosh

    2020-09-21T07:02:45.955Z

    This app is really good.Now quite used to it. There are many restaurants as a result many choices. Allover, the app is good but the taxes are really very high it's like the 3/4 th of the food's cost. Disappointed with that. Thats the only reason of giving 3 stars.

  26. Amith Raji-avatar

    Amith Raji

    2020-09-25T16:29:50.259Z

    Bug Report: your delivery boy live tracking is not working. Locations are not live updated. Probably because your delivery boys are granting gps permissions to the rider application only while using the app. This is a bug kindly fix it.

  27. Kartik Juwekar-avatar

    Kartik Juwekar

    2020-09-25T17:11:23.556Z

    Absolutely love the user interface and the ease of navigation right from the start. Also love the speed with which you guys update the App. Can you please work on a dark mode ASAP? The Zomato colours would look absolutely gorgeous with midnight Black on Amoled devices!

  28. Nila Kamathi-avatar

    Nila Kamathi

    2020-10-03T15:38:49.688Z

    Very good app for ordering food online, won't regret for this really, one disappointment is for example, if I'm ordering food for another person with some other address there is no option to add their contact number additionally nor alternatively, so how the delivery person will contact them directly, always I'm contacting the delivery person post ordering and giving the person contact number where to deliver exactly..

  29. paul thompson-avatar

    paul thompson

    2020-10-02T20:47:17.378Z

    Every time i use it I just get frustrated.. Let's say that I wasn't eat in Bondi and I am in Abbotsford.. I try to point on the map and it just doesn't work. Or if I want vegetation restaurant it's again is very hard.. Clunky app I will look for something better

  30. Chevy Limvalencia-avatar

    Chevy Limvalencia

    2020-10-04T21:27:41.456Z

    Good for table reservations and finding out the best restaurants near your area. I just don't like the process of cancelling your booking, it's time consuming that we need to chat with an agent first to have it cancelled. Should just have a cancel button.

  31. Aditi Giridharan-avatar

    Aditi Giridharan

    2020-10-08T14:55:11.242Z

    The support team is really not doing its job well. On the other hand, the app and it's deliveries are quite quick so that's a good point. But a lot of times, packages arrive opened with spilt food. Otherwise, it's a good app.

  32. hnaliv --avatar

    hnaliv -

    2020-09-26T00:48:57.950Z

    I have been a user of zomato for a long time and I have been enjoying the app very much. I even got the gold membership. However, the newest update removed the option to see the restaurants' menu and this is ridiculous.

  33. Gaurav Kshirsagar-avatar

    Gaurav Kshirsagar

    2020-09-21T15:32:52.120Z

    Support is not good. Plus, I bought gold and then the terms were changed i guess just after a month or two of purchase. So unfair to the customers and so less that customers do about it as everything is covered under the so called terms and conditions. Anyways it is what it is, but the funny part is they still want people to sign up for the gold membership 😂

  34. Sameer Patel-avatar

    Sameer Patel

    2020-10-01T12:04:01.270Z

    Yes, this app is best for ordering food online. You will not regret after ordering from here because it will be worth your money. I liked it because when I ordered from dominos it said we doesn't deliver to your address and it took a lot of my time.But when I saw the ad of Zomato on YouTube I installed the app I ordered my pizza in no time it served me a fast delivery. That's why I rated it 5 stars.

  35. Patrick Baroud-avatar

    Patrick Baroud

    2020-09-26T14:10:19.648Z

    Ordering from Zomato is an adventure every time. They chuck out new updates almost every month, which is great, except they COMPLETELY redesign the UI from the ground up, so that you need to learn how to use the new version. Oh and their delivery reviews are broken. I cannot seem to review one of my deliveries, it just ends up sending me to my order summary with no review option anywhere.

  36. Ardas Singh-avatar

    Ardas Singh

    2020-09-23T10:55:08.937Z

    This app is a good choice for your hunger. But the problem is that, it don't have every location or the nearby location of my house. Its very difficult to find the correct address. Zomato should look for it, otherwise it is awesome app

  37. Sham sudhu-avatar

    Sham sudhu

    2020-09-29T13:41:43.145Z

    Otp time is too less incase we order for our friends by the time we call them or they give us the otp pin for a friends number it goes off. 30 seconds should be increased a minute or 2 min the code should be valid for ordering for another number. Otherwise the app is good.

  38. Ajay Govind-avatar

    Ajay Govind

    2020-10-01T18:33:15.612Z

    Edit: Previous review what 1 ⭐, updating it to 💩. Why only ideal scenarios work? Why can't the system handle high traffic during weekends and provide it's valet a clear information about the "DELIVERY-ON-TIME" strategy. And servers won't even connect if we try other than the ideal scenarios. Pathetic 😑

  39. Aanchal Maurya-avatar

    Aanchal Maurya

    2020-10-09T14:16:01.350Z

    It's really very useful..I am glad to use it bcoz it really helps alot at the time when someone don't want to cook.. or bcoz of anything else . I am impressed with it's fast delivery..thank you ZOMATO

  40. priyaanka bajpai-avatar

    priyaanka bajpai

    2020-10-09T10:32:57.724Z

    Best app and best experience each and every time..so many times I was stuck in problem and queries their customer care team is mind blowing ..they are like our superheroes ..love the app love the team

  41. A Google user-avatar

    A Google user

    2020-09-30T10:50:41.440Z

    This App is crazy. Horrible to use. One moment it shows the restaurants, the very next moment it says "currently not accepting orders"! Then suddenly it shows accepting orders and then again within 5 mins "not accepting". Seriously, what is up with you guys?

  42. arindam basu-avatar

    arindam basu

    2020-10-09T14:26:16.900Z

    Why are we paying for Zomato Gold or Pro as you call it these days? Most of the times the "additional 30% discount" that you keep displaying doesn't work. It keeps giving error once the promo code is applied. So end of the day, I am as good as non-pro customer? Is this some sort of trick? Also, if the restaurant delivers wrong items of less price, you are not replying to the customers for the refund. No body responds to the emails sent with screen shots. Where are the ethics gone?

  43. Swikriti Patnaik-avatar

    Swikriti Patnaik

    2020-09-30T06:20:18.259Z

    The service they provide for online queries or payments is very disappointing. My money got deducted from my account, and they still haven't refunded the same, despite, raising my concern, over the support from the app and through mail too. Very much disappointing and dissatisfied.

  44. Suhani Raj-avatar

    Suhani Raj

    2020-09-30T06:48:27.154Z

    The app is really good and easy to use also has a wide range of options on it with suitable suggestions.. The only thing i dont like is they take too much delivery fee like if ur order is for 200 they'll take 75 delivery fee, they should manage that and also i found some of my order were not up to the mark the restaurant has sent tasteless dishes which weren't fresh even though this doesn't happen very often bt they should take care of it, because they r doing great in all other stuff.

  45. Sunil Verma-avatar

    Sunil Verma

    2020-10-03T08:49:15.257Z

    Its an excellent app, serves the purpose it was developed for. But off late, it doesn't live update the location of delivery partner. One has to constantly close the app/go back and then again open the order details page to view updated location of delivery personnel.

  46. Pritesh Chandel-avatar

    Pritesh Chandel

    2020-10-09T16:10:44.147Z

    The worst chatbot ever created!!.... no matter how long you wait or restart the app as instructed....the chatbot still does not work..not able to cancel my orders due to this...worst experience !!

  47. Faisal Malik-avatar

    Faisal Malik

    2020-09-30T15:59:51.506Z

    Overall zomato is good but the worst part is that it has upgraded my gold membership to pro..I registered for gold as it had better benefits and were suitable for me. Without any information how can zomato change the membership plan

  48. mayuresh vedak-avatar

    mayuresh vedak

    2020-10-08T08:41:51.776Z

    Your app has an issue with the location, inspite of updating the correct address it still shows an incorrect address to the valet and the poor valet has to suffer searching the location. I really feel bad for them.

  49. SPSINGH TRAINER-avatar

    SPSINGH TRAINER

    2020-10-06T16:33:32.205Z

    Its a scam -- never pay online payment -- Service & support very bad, they will take all your data & never give any solutions. I was very frequent customer but now i am uninstalling -- after my money loss

  50. Abhishek Bose-avatar

    Abhishek Bose

    2020-10-06T07:17:23.460Z

    Pathetic; cant even log in to my own account because my number has changed. Maybe the geniuses could figure out a way for people to change their numbers so they could actually log in.

  51. Yeglas McYeggleston-avatar

    Yeglas McYeggleston

    2020-10-02T12:50:32.286Z

    I use to use zomato almost exclusively. I've now swapped to deliveroo in the uae. The latest update makes you watch an add prior to browsing resteraunts. You have to buy their premium zomato gold to skip the add. Too many delivery options out there that I dont have to deal with incoviences like this.

  52. Ashutosh Singh-avatar

    Ashutosh Singh

    2020-09-21T15:07:06.155Z

    The search algorithm is not very efficient. More filters may be provided for more customised search. Overall a smooth app.

  53. Bunty Kukreja-avatar

    Bunty Kukreja

    2020-10-09T12:29:34.861Z

    Why is app crashing all the time? There is always a error 'something went wrong'. Please fix it.

  54. Charis Mitrelias-avatar

    Charis Mitrelias

    2020-10-06T12:02:50.157Z

    After 3 years of use, I uninstall completely. Zomato will not take responsibility if shop messes up the order, and do not put time to resolve. Other than that, the app itself is excellent, would rate 5 stars.

  55. Suman Singh-avatar

    Suman Singh

    2020-09-28T14:31:29.527Z

    Very ridiculous services provided by your team to me...from one month continuosly I am raising my concern but till now I didn't receive refund of my order even after sharing the picture of messed up cake...worst experience i had with you guys...your both mail and chat support team is useless...😠😡😡😠😠😠 I don't even want to give you one start as well buy as I have to one that's why I given your team one start otherwise your team will deserve minus points for your services.

  56. Vijay Sodhi-avatar

    Vijay Sodhi

    2020-10-08T14:38:31.863Z

    The chat option has been disabled by the zomato. They have initiated the BOT which replies but doesnt let you chat with a customer service representative. Every time i order something and if the delivery is late and i tries to contact the customer service representative, a message comes we are having a lot of inflow of queries, please send us the email and we will look into. I mean if i need an immediate response, they are asking me to send an email and then wait for 24 to 48 hours 4 dr response

  57. nihar dhanani-avatar

    nihar dhanani

    2020-09-25T11:54:06.897Z

    Their customer support is worst. I didn't received my cashback on a order, I was fulfilling all t&c. Still they didn't gave my cashback. Chat support is unhelpful and there is no other option for complaint. I'm uninstalling this app. There are many similar apps available with good customer service.

  58. santosh peri sastry-avatar

    santosh peri sastry

    2020-09-20T13:47:38.420Z

    The delivery part is good , but sometimes after the payment is done it shows that transaction hasn't been processed, we order from some place else and we get bothered orders later wasting our moneys. Please remove the bugs in payment options

  59. G. Being-avatar

    G. Being

    2020-09-28T08:59:38.927Z

    very bad app. difficult to sign up. soo much sophistication to handle the app and order any food .so much hard for transaction methods also.no availability of cash on delivery and other online transaction like G pay

  60. vyshak dinesh-avatar

    vyshak dinesh

    2020-09-23T13:29:15.976Z

    The new voice direction audio cannot be changed. The design is such a way that we cannot change the already saved voice recording.

  61. Mayank Prajapati-avatar

    Mayank Prajapati

    2020-10-04T07:27:06.261Z

    Customer support is instant and resolves issues with ease. So far had no problems with any of my orders. They've improved the UI too and it's pretty neat.

  62. Kadambari A-avatar

    Kadambari A

    2020-10-06T04:35:37.300Z

    Pathetic after new update, the customer support option doesn't work. Have tried clearing app data and reinstating the app however it seems taking another step for customer avoidance.

  63. Jash 163-avatar

    Jash 163

    2020-09-27T13:55:13.170Z

    Amazing app but they have to work on the issue regarding which restaurants are closed... They should make the text bigger and make a big sign or something, but it is amazing overall

  64. Shishir Khichariya-avatar

    Shishir Khichariya

    2020-10-04T12:08:04.736Z

    Whenever I made a complaint about food they have same line of answer and do nothing about it.... And please don't go with the offers they increase the rate more than they shows offer in app.... And places they shows in photo are also not as much as standard .... Overall this is completely joke in terms of rating and review.... I Think we should stop ordering this app...

  65. sai ranganath-avatar

    sai ranganath

    2020-10-03T14:35:02.789Z

    UI is not working spinner keeps on rolling.. same is being experienced at all levels. selection of restaurants, menu, placing border etc.

  66. swear to the sky-avatar

    swear to the sky

    2020-10-02T10:00:45.593Z

    the biggest reason i downloaded this app is too see the restaurant menus more conveniently, but now they took that away. i can't see the menu for any restaurant. why did i still have this app on my phone again?

  67. Dipti Khaund-avatar

    Dipti Khaund

    2020-10-03T13:15:28.500Z

    Very happy with this app......it is very easy to use and it takes very less time to reach our homes .....its just best ......😄😄😁

  68. Sameera Ibrahim-avatar

    Sameera Ibrahim

    2020-09-26T16:51:35.665Z

    Not at all good...app has issue...same order placed three times and 1 order has been cancelled...and payment has been debited twice...after all this things not ready to accept their mistake....very very bad experience...I would rate zero star

  69. Rishabh Malani-avatar

    Rishabh Malani

    2020-10-08T13:51:15.200Z

    I cannot give some one else's phone number as it will send Otp to that number for verification and there is no column to enter phone number with address. This very stupid as I cannot surprise any one if I want to. If it is cash on delivery I can understand but for online payment why is verification required.

  70. gaurav-avatar

    gaurav

    2020-09-19T14:47:44.483Z

    Almost forcing buyer to buy pro.. Stop being that desperate to get user to use Pro.. Showing ads in between while browsing the app.. Then you give ipl cashback.. To redeem it you need Pro.. So you need to pay money to get money.. Well tried.

  71. Ullas M S_ 1DA18EI039-avatar

    Ullas M S_ 1DA18EI039

    2020-10-06T14:25:15.823Z

    This app doesn't works in time, it shows hotels are not available for a while, then it works,,. It's worst

  72. Saurav-avatar

    Saurav

    2020-10-01T15:31:25.118Z

    why it keeps asking for adress everytime i open app. i have already saved 1 address . why cant app take it as default one..earlier swiggy had this issue.. now this app has after i updated

  73. Naren Karthikeyan-avatar

    Naren Karthikeyan

    2020-10-05T11:39:14.330Z

    The app doest respond for , refund issues . though i have all the credentials , the refund amount was not claimed . they dont have a call centre , so issues are not sorted

  74. Sako DV-avatar

    Sako DV

    2020-10-06T20:32:11.435Z

    Fantastic app but please add dark mode to the app. that's literally my only complaint, I've been using this app for a few years.

  75. Sujit Kumar-avatar

    Sujit Kumar

    2020-09-20T08:04:46.450Z

    The service is good. However, there is a problem with the location input. Zomato, if you're reading this then please correct it. The location pin is always different than the address provided. This always creates a confusion with the delivery person and we have call them and tell the right location. Please do the needful!

  76. Unnamatla Satyapriya-avatar

    Unnamatla Satyapriya

    2020-10-10T07:34:50.378Z

    This is amazing app, I love it, but cash option is unavailable😔, we don't use online payment, that's why I want cash option, pls return it

  77. christelle snyman-avatar

    christelle snyman

    2020-09-27T16:10:50.897Z

    This app was a great reference tool with regards to restaurants however this weekend we discovered that it is quite outdated.

  78. Sarang Pandit-avatar

    Sarang Pandit

    2020-09-22T15:31:29.401Z

    Lately missing items have become frequent. We tried to overlook. But Subway items are expensive and cannot be overlooked. But glad Zomato looks into this immediately.

  79. Babita Jain-avatar

    Babita Jain

    2020-10-04T08:56:02.410Z

    Please work on login process , cant able to login for more than 2 days Such a waste app. No options are working (email,facebook,etc)

  80. sed depp-avatar

    sed depp

    2020-10-06T15:50:45.344Z

    There is hanging issue after the update as on 5.10.2020 in Samsung M51. Kindly fix the bug. It's running in background drinking so much of battery. Serious fix needed asap

  81. Devashish Bahri-avatar

    Devashish Bahri

    2020-09-16T11:54:49.701Z

    Its a good app but recent update has brought in some kind of auto-playing video ads or something which results in an abrupt pause of my favourite deadmau5 track. This is unacceptable. Joel himself would be offended with this kind of tom foolery. Please fix this, because as unbelievable as it may sound, I prefer to listen to some good music instead of listening to a random elevator style music themed video ad. Thank you.

  82. tridip dutta-avatar

    tridip dutta

    2020-10-09T07:50:35.992Z

    This app was good but now they charges too much almost double the price... I ordered from a1 chef food an amount of 1300 but my personal visit to hotel gave me a shock the same menu i ordered and amt was 480... Butter chicken real cost 180 Zomato charge 250 + taxes + delivery charge which comes to 390 so for 180 i m paying 390.. .. 2nd incident.. From preeti hotel i took 5 mendu vada 2 masala dosa n 2 mysore masala cost was 480 but in Zomato it showed 990 double the price... Waste of money

  83. L.F. D'Souza-avatar

    L.F. D'Souza

    2020-10-04T11:16:10.170Z

    Want to rate older deliveries. Quite nice, convenient with OTP on smartphone. No SMS tracking on app. Prefer using website on PC. App is quite sophisticated. Thank you.

  84. Sanjeev Kumar-avatar

    Sanjeev Kumar

    2020-10-02T18:27:59.206Z

    It is good application. Safe and secure User friendly. Offers available are very attractive.

  85. Hasitha Jayamaha-avatar

    Hasitha Jayamaha

    2020-10-08T16:59:16.997Z

    This app used to be so good. Having used it for almost everyday. The app is becomming so unreliable as of late.

  86. sanrew --avatar

    sanrew -

    2020-09-29T17:01:15.575Z

    Things seem to be improving, better tracking with minimal calling. You could surely improve on offering more restaurants and discounts.

  87. A Google user-avatar

    A Google user

    2020-09-19T11:26:24.757Z

    New app is heavy, lags and error all the time (something went wrong,please try again) and need a lot of data to keep going on Terrible since the app decided to focus more on Gold. Deleting photos is a hassle,however i'm glad that now we have the explore feed. Would be better if you bring back following tab too

  88. Dileep Soman-avatar

    Dileep Soman

    2020-09-26T11:57:47.219Z

    Now the prices are almost doubled. The cost shown itself is high. But it can be considered at least comparable to hotel prices. Then adds up additional TAX, and delivery charges which amounts a huge percentage. Try only if there is no other go. Offers are gimmik too.. Unlike olden times...

  89. Gaurav Mehndiratha-avatar

    Gaurav Mehndiratha

    2020-09-30T10:01:29.956Z

    Support teams don't have any process to fix the issues and they just pass on the ball here and there. Even post wasted the customer time they dnt have way to adjust the payments and save customer time and there own values.

  90. Abhinaba Hazra-avatar

    Abhinaba Hazra

    2020-10-06T11:46:12.500Z

    Zomato chat option is not working for 2 weeks now, i have raised this issue on twitter and by email..but no response till date!

  91. Irinka PS-avatar

    Irinka PS

    2020-09-14T15:57:42.536Z

    It is very frustrating that zomato forcefully downgraded all their gold members to pro and they call it upgrade?! I renewed my membership right before they've done this. If only I knew! And now I can't get my money back and I can't use the app, as it is not fair to get only 15-20% discount instead of 50% that we were promised with Zomato Gold!

  92. Anilkumar pabbu-avatar

    Anilkumar pabbu

    2020-09-21T04:41:21.815Z

    Very very very poor service. Every time when I open this app not a single restaurant will not be available to order not this first time every time. Useless app.

  93. Ramanathan Sankaran-avatar

    Ramanathan Sankaran

    2020-10-02T07:01:08.216Z

    'Welcomeamex' code was not working. Irritating experience . Promocode shown did not work as advertised

  94. Setu Sharma-avatar

    Setu Sharma

    2020-10-01T19:05:50.592Z

    Poor , always late . Not reliable. 30 minutes and no reply from support team , why is chat option even there?

  95. Raajkumar Sivarasu-avatar

    Raajkumar Sivarasu

    2020-10-02T17:04:12.694Z

    Add hotel location(address) for the authenticity of the restaurant. The names of some hotels may be misleading.

  96. kritika sharma-avatar

    kritika sharma

    2020-10-04T15:22:19.274Z

    The app is really nice and it the oldest app for ordering food online but there are less discounts and coupons for the users.

  97. Nikhil Mathew-avatar

    Nikhil Mathew

    2020-09-25T09:40:25.980Z

    App does not update information at all, i changed my number on the app 2 days ago and it shows on my app that it is updated but it still shows my old number leading to orders being cancelled and me losing, money horrible system

  98. Michel El Hajj-avatar

    Michel El Hajj

    2020-09-17T11:36:56.844Z

    I had this issue twice till now, where the app mention that i can't order from a certain branch which looks closer to my location from another branch. And when i order from the farther branch i get a call after 30 minutes saying that they don't deliver to my location and i should have order from the branch Zomato mentioned that they don't deliver to my location. So piece of advise, if you doubt the app grab your phone and call the nearest branch

  99. Diganta Das-avatar

    Diganta Das

    2020-10-09T15:50:37.300Z

    Excellent app...On time delivery, easy to access any restaurant menu and offers, nice packing...

  100. Shatakshi Pachori-avatar

    Shatakshi Pachori

    2020-09-25T06:45:26.163Z

    Payment method on desktop version doesn't work. It's very annoying.

  101. SYED SIDDIQ-avatar

    SYED SIDDIQ

    2020-09-30T20:52:47.562Z

    The experience with Zomato is the best of all ...... Amazing simplified app with no complications at all ....... Love it but certainly needs improvements on it ✌️

  102. Swati Jain-avatar

    Swati Jain

    2020-10-01T13:47:32.868Z

    Very bad app. Why we cant use cash on delivery or simple payment method? If we can use cash on delivery then i can say its a normal app. Anyway bad app

  103. Karan Chirania-avatar

    Karan Chirania

    2020-10-04T13:59:00.586Z

    I have been using this app since long. One bad experience in every order is the delivery person never comes to our location accurately in spite of accurate address. Thinking of location issues once I had followed delivery boy from restaurant till our delivery address. And that time as per zomato navigation it reached accurately. So basically the delivery persons are inefficient and also don't understand basic instructions which we tell them.

  104. Lori Papp-avatar

    Lori Papp

    2020-10-07T15:24:02.170Z

    Poor quality app. No easy way to get support. Often won't accept credit cards for no good reason.

  105. Dev Mukherjee-avatar

    Dev Mukherjee

    2020-09-17T19:16:12.888Z

    Extremely well interface app...am sure you have improved with users feedback. Suggest you make a cart for later booking / ordering...food. Like you have in Amazon and snapdeal ect. In a cart park concept you don't have to remember the items for selection again.... However I don't understand Gold to Zomato Pro is it down grading the membership status....I asked Zomato, they say it's the same benefits we will get and we will get 40 to 50% discount...on overall bill. Need to see the final benefits.

  106. Rishabh Rathore-avatar

    Rishabh Rathore

    2020-09-21T15:57:15.370Z

    New update sucks. Most of the restaurants are not delivering to my place now. Plus new pro plus thing is more confusing then ever. Swiggy has much better UI.

  107. Shreya Mallik-avatar

    Shreya Mallik

    2020-09-24T13:02:16.785Z

    I have been using Zomato since years now and I think this is by far the best food delivery app. Customer service is very fast. Everytime my order has been messed up, I have got full refund for everything. Sometimes you can face issues but you can't expect 100% service from any app. I love Zomato

  108. Marvellous Maths-avatar

    Marvellous Maths

    2020-09-29T08:12:57.709Z

    for past three weeks it doesn't work properly...it always says try again though i have a good network

  109. Nikhil kumar Upadhyay-avatar

    Nikhil kumar Upadhyay

    2020-10-09T18:32:35.310Z

    Always shows wrong timing. And the countdown always works slower than the normal clock.

  110. Bishal Kuwar-avatar

    Bishal Kuwar

    2020-09-19T15:31:13.350Z

    The app is great. Delivery is done timely & the UI is good too but the UI needs an improvement to make it look simple & clutterless !

  111. Komal Singh-avatar

    Komal Singh

    2020-10-01T18:12:47.384Z

    The chat service is not working anymore. First the food is late for an hour and then you wait on chat forever for someone to come online. At the end food is delivered before someone comes online.

  112. Snehil Srivastava-avatar

    Snehil Srivastava

    2020-08-14T15:21:38.739Z

    App goes nuts in the evening , have been trying since the last one hour , the restaurants just keep coming online and offline , one minute it shows me more than 500 places , then it goes down to 3 or 4 places , then again it goes up to 100 places , then 30 , then no restaurants are available , I don't know if it's a bug or an error , ordering dinner has become a nightmare on this app . This has been going on for the last few weeks . Please do something about it.

  113. Arpita Mukherjee-avatar

    Arpita Mukherjee

    2020-10-02T18:19:02.448Z

    The customer care is terrible....There is no response from anyone in the in app chat support, when there is an issue with the order. They do not respond anymore. If I don't get the order delivered or something is wrong. There is no solution to it now. And your money is gone. So, enjoy being hungry or spend more money.

  114. SUSMITA PANDA-avatar

    SUSMITA PANDA

    2020-09-13T09:15:30.412Z

    Its not anuser friendly app, esp when compared to Swiggy. Redesign the UI/UX customer journe pls. One cant find things intuitively, common customer mistakes are not shouted out strongly ..and one is often struggling to figure out why the page is not moving to the next page. Worst is the payment system. Just wudnt let me order until I saved my card !!!! What the hell. Swiggy ...pls tie up all restaurants with you so I can choose u next time!!

  115. Rahul Kumar-avatar

    Rahul Kumar

    2020-09-18T21:35:45.336Z

    Experience is good. I recommend this over Swiggy which I find quite tedious to navigate even though they have a simpler UI. All payment methods including Sodexo are supported which is great. Customer satisfaction and response to queries or disputes is very fast thanks to the AI chatbot which predicts 99% of the time correctly about the problems I face. A truly refined product. A tip: get pro only if you order more than twice a month. Otherwise it is not financially worth it.

  116. Komal Patel-avatar

    Komal Patel

    2020-09-16T05:57:50.250Z

    The change from Zomato gold to pro is terrible. At one time gold allowed user to get a free item upto 300 but now with pro you are supposed to order a minimum of 300(majority is 500) to get a 20% off and after adding taxes and charges it's like getting a 100 off which is highly unattractive. And the timing is also so bad where during covid majority of orders are deliveries. No wonder people aren't using Zomato pro, even I order meal for one now to save money. Probably will shift to swiggy.

  117. Aseem Lall-avatar

    Aseem Lall

    2020-09-20T06:47:29.953Z

    Current experience... chat support not working... purposefully... lot of deficiencies in servive and food now... no one cares... free hand... bad part even bought pro... last few orders... worst food on best ratings, fudged it seems

  118. Dhruv Upadhaya-avatar

    Dhruv Upadhaya

    2020-10-06T04:13:10.706Z

    Actually the app is good. Only the maps is delayed in the app. But the main thing is the food. The restaurants which are serving food are serving inferior quality food. And moreover they also cancel the order at their own will. Zomato have to suffer a lot because of these cheap restaurants. They are doing good but the restaurant do not treat their online customers right.

  119. Tim S-avatar

    Tim S

    2020-08-03T08:23:55.725Z

    Do NOT trust with your Credit Card or other payment details. They turned on auto renewal. No problem. Supposed to be not a big concern. I asked if my active paid subscription (valid for 12 more months) will be affected if I stop auto renewal. The chat representative confirmed that my 12 remaining months won't be affected but when I hit the button, it removed my Gold status. Again, supposed to be not a problem. I've politely asked for them to fix and revert the glitch. They-would-not-budge.

  120. Snehal Bhattacharjee-avatar

    Snehal Bhattacharjee

    2020-09-20T12:32:01.100Z

    Take time for any food related complaint resolution..have many popup in the screen.. not very easy to access or cancel any order due to so many options in a same page.

  121. Pooja Madhu-avatar

    Pooja Madhu

    2020-09-25T16:09:12.983Z

    I am a prime member and after ordering the app is not showing any details of my order even after taking my payment its been a year since i a pro member and i have a renewal coming up next week but with this service i wont renew as well as not recommend to download this app

  122. Ritwik Ghosh-avatar

    Ritwik Ghosh

    2020-10-08T13:19:07.360Z

    No ads. Right to the menu and ordering. Perfect for me

  123. pankaj pardeshi-avatar

    pankaj pardeshi

    2020-09-05T14:48:56.610Z

    This app is good to order. But sometimes restaurent names are similar and gets difficult to identify the correct one. It would be really helpful if restaurent details could be accessed through ordering portion as well. **revised the rating to 1*** Too many ads an notification added now, also their pro membership is not good for end user. Also to make sure it shows delivery on time, their delivery clocks adjusted automatically. What is wrong with the surge price for no reason.

  124. Harnish Z-avatar

    Harnish Z

    2020-09-12T20:13:24.284Z

    Was a frequent Zomato user, but due to recent changes in policy from Zomato Gold to Pro, been the worst transition since after been a Pro member one can avail certain discount, but wait there's catch - only if your told bill amount is above pre-defined amount.Also they first inflate the prices and then offer you discount.Common Zomato what are you trying to achieve by fooling people in 21st century.Swiggy just an overall better company - both for cost and last mile delivery wise.

  125. Maanoj V Sinha-avatar

    Maanoj V Sinha

    2020-09-24T16:02:33.527Z

    Loved the app , good restaurants are added in the list and most importantly restaurants are giving good quality food with quantities mentioned in the menu .

  126. Husain Mustafa-avatar

    Husain Mustafa

    2020-09-26T14:15:33.251Z

    Next level cheap tricks used by zomato. My brother does not have a pro subscription but I do. For the same address he is able to place orders in restaurants but I cant. As I can avail extra discount on pro eligible restaurants I am barred from placing orders saying no valets available. Kudos on the fraudulent tactics.

  127. pulse love-avatar

    pulse love

    2020-10-04T11:58:02.280Z

    Tracking information from vallet is very poor ...every time rider reached some unknown destination and then they use to say you entered wrong address..

  128. Mamta Tamang-avatar

    Mamta Tamang

    2020-10-04T06:36:54.244Z

    It is a great app in which my daughter can easily order food for herself and myself. It is very easy.👍👌

  129. Ashok Pathak-avatar

    Ashok Pathak

    2020-10-04T11:01:46.104Z

    The delivery was faster than expected. The delivery man wore mask and maintained a good distance.

  130. Masroor Fathima-avatar

    Masroor Fathima

    2020-10-03T07:24:10.941Z

    I can see the real time update now and the calls for is minimal which I really like.

  131. roshan miranda-avatar

    roshan miranda

    2020-07-26T19:13:52.440Z

    App is good, but I found it forced me to save my credit card details. It should allow me to use card without saving the card details for future purchases. One more issue, their customer care chatting is sometimes bluffing, as per my experience. When I asked them aboutmy food not delivered after 90 minutes of ordering, they offered me a coupon, which was never added to my account. Still I'm giving a five star for the service in general.

  132. Timinmelbourne-avatar

    Timinmelbourne

    2020-09-12T17:48:16.560Z

    13/10/20 Nothing has changed. My photos still deleted but not other people 26/5/2020 The Zomato app is playing up yet again. I'm constantly being bombarded by advertising now. And my suburbs/areas of expertise on my profile has not been fixed by Zomato despite being told that this will be fixed by their technical team! PREVIOUS COMMENT EARLY MAY 2020.Why does my account continues to be targeted by the Zomato technical team who delete my reviews, pictures and now my expertise in over 100 suburbs.

  133. Bling Bling-avatar

    Bling Bling

    2020-09-01T06:12:29.900Z

    From 5 stars, I'm marking it down straight to 1 star. Rolling back Zomato Gold was absolute dick move. Not only that, your chat support has some amazing champions who find it perfectly okay to give a Gold customer a 1 hr run-around and forcibly close the chat from their end, not once, not twice but three times. All the while cursing under their breaths and wishing for the eyesore customer to quit on his own. But I didn't quit and they closed the chats on me three times within the span of 1 hr.

  134. santhosh kumar-avatar

    santhosh kumar

    2020-09-17T05:53:48.223Z

    If we try to click chat support automatically page gets refreshed and back to the same order page.Most of the time it was difficult to connect with chat support even if connected no proper response other than getting usual template. Couldn't contact Zomato through this APP chat support option when order cancelled but no message from zomato about money refund.

  135. Tom Inindia-avatar

    Tom Inindia

    2020-08-08T14:27:15.271Z

    An extremely useful app but probably the worst programmed app that I use regularly. The map does not work properly, it is obscured by message spam overlays, orders do not update, orders do not show. The thing is a disaster put together by amateurs. Luckily, the actual service they provide is excellent. Gold is a waste of time.and money.

  136. Harsh Mehrotra-avatar

    Harsh Mehrotra

    2020-09-06T05:29:23.610Z

    The downgrade from gold membership to pro has just taken the main attractive thing about this app . It's useless to have a 20% discount on an order after paying for the membership . It's just not worth it. I would have happly paid more if you wanted guys increased the price of the membership rather than doing this. Before that I couldn't have thought of an app which could have competed with the great gaint " Zomato " but now , I think otherwise . Someone out there has an opportunity now.

  137. Sonakshi Bharati-avatar

    Sonakshi Bharati

    2020-09-24T14:02:25.206Z

    It is an wonderful app..the food is just very delicious and awesome. Whenever we order food from this app, it never disappoints me but makes me happy and that day special..thanks zomato! Hope in future we will get such delicious food.

  138. Munia malik-avatar

    Munia malik

    2020-09-22T12:49:47.356Z

    It is not working . When I open a restaurant it is written that something went wrong please try again I tried a lot of times but it is not opening

  139. Rabab Kassam-avatar

    Rabab Kassam

    2020-09-27T18:32:19.608Z

    Its a great idea of a platform - but that's where they've stopped, at the idea. The customer service is disappointing and useless. Most of the times they've got a passive aggressive stance with customers - if you don't like dealing with difficult situations you shouldn't be in customer service. The delivery - in short is pathetic. There's very few restaurants I've come across so far that care about delivering on time - others are completely carefree.

  140. Rohan Mallick-avatar

    Rohan Mallick

    2020-10-03T10:51:46.287Z

    The app is very good but from the past 2-3 weeks whenever i order food, the delivery personnel are just very irritating when delivering food saying that 'can u just give rating now like right now' .They don't stop stop until u give them the rating or u have to argue with them and then only they will stop and it just ruins the mood. They keep saying something about the 100 mtr rule or something so either remove this 100 mtr thing or tell the delivery personnel to stop nagging about the rating.

  141. Prateek Mansingh-avatar

    Prateek Mansingh

    2020-09-02T05:46:37.460Z

    For the last few months, I am unavailable to utilise my Pro membership. No matter what day or restaurant, whenever I go to pay for an order, it always says that sorry, this restaurant has closed online ordering. This is happening only to me, rest of my friends are able to use their membership. On your agent's advice, I uninstalled the application and reinstalled it, but the same thing is happening and despite assurance that it'll be escalated to higher authorities, nothing has happened !

  142. Avik Bandyopadhyay-avatar

    Avik Bandyopadhyay

    2020-10-02T08:24:30.923Z

    User friendly and helpful app. One suggestion i have, like you have a 'Veg only' option, can we also have a 'Non Veg only' option.. Date oct 2, 2020 Very disappointing when u cant get a bill generated and there is no response from the customer support email.

  143. Fr. Roger Asfar-avatar

    Fr. Roger Asfar

    2020-09-02T12:00:43.894Z

    After so many online orders, the app is not good enough and the updates made it even worth. The old way of support online by chatting is frustrating. I am using the app for one reason: there is no alternative. The most crazy thing that they deleted some negative reviews for the restaurant! This is the fifth time I communicate with Zomato support: The most bad, stupid and useless support ever for such a famous App used by millions of people in so many countries.

  144. Sean Nolan-avatar

    Sean Nolan

    2020-08-14T14:35:36.559Z

    Used to be a good app earlier. Food is cheaper if you go to the restaurant or order from them directly. Shows restaurants out of the normal delivery radius first on the list and then charge a distance fee. As soon as it starts drizzling or light rain surge charge is added. Zomato pro feature for just a 10% discount on delivery? Who needs a membership for that now? Like seriously finding more ways to charge the customer is not working.

  145. ramesh bhatia-avatar

    ramesh bhatia

    2020-07-24T12:53:37.416Z

    Service is good however there is a very fundamental issue with the app which needs to be sorted out immediately. While using payment through online bank transfer, once the window is closed to view the OTP, the payment window to key in the OTP cannot be opened again. Please sort this out as it is very frustrating and we need to order again using another payment mode.

  146. SANDEEP NAIN-avatar

    SANDEEP NAIN

    2020-10-08T05:23:59.554Z

    good app , but not good food and offer avaliable, charge taxes too higher, kyon loot rhe ho logon ko, 150 ruppe k order se hi 50 rupee taxes, woow, i will give a notic to our govt about this mugging doing by this app. And today i see they show fake show fake banner 50% off ,just to atract people only , there is no any offer of 50% off here when you install this app, please stop making fool .

  147. Shri C-avatar

    Shri C

    2020-09-23T13:09:49.301Z

    Uninstalled. This app not working in my area. Even the customer agent doesn't have a clue about the issue. Thank you for your service. RIP

  148. Anthony Habchi-avatar

    Anthony Habchi

    2020-10-09T20:45:34.704Z

    Best app for lebanon. Easy to use app for food delivery and restaurants search. Great Offers as well. Very practical

  149. christ n-avatar

    christ n

    2020-09-04T08:27:51.877Z

    Registered for the account, purchased the pro membership without problem, but once i wanted to use the benefit, they told me i have to register my number. Tried the OTP verification to no avail, tried up to 3 different numbers, nothing. Try again the next day, still nothing. Reinstalled the app, still failed. Emailed the zomato, only automated response, been more than 2 weeks and still no response. Hi dev, i have emailed you 3 times including yesterday right after i submitted this review.

  150. Zarnaab Khan-avatar

    Zarnaab Khan

    2020-10-01T07:13:39.752Z

    Best app ever but you should add a setting we can order 2 to 3 others at a time with cash on delivery .... after all good performance....😊😊👍🏻👍🏻