Careem - Car Booking App APK

Version 9.1.1 - com.careem.acma
Last updated: 2020-07-06

Get a safe, reliable ride in minutes with Careem, available in 100+ cities.

Careem - Car Booking App apk

APP Information

Download Version 9.1.1 (9110)
Apk Size41.98 MB
App DeveloperCareem
Malware CheckTRUSTED
Install on Android4.1.x and up
App Packagecom.careem.acma.apk

Download Careem - Car Booking App 9.1.1 APK

App Description

Careem - Car Booking App is careem,acma,maps,navigation, content rating is Everyone (PEGI-3). This app is rated 4.13 by 159 users who are using this app. To know more about the company/developer, visit Careem website who developed it. com.careem.acma.apk apps can be downloaded and installed on Android 4.1.x and higher Android devices. The Latest Version of 9.1.1 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 351120+ times on store. You can also download com.careem.acma APK and run it with the popular Android Emulators.

Careem is MENA’s #1 car booking app for a safe, reliable and affordable ride. Voted as the Best Local App of 2016 by Google Play Store, Careem will get you where you need to be. Commuting to work? Airport transfer? Visiting family? Forget about parking, traffic, car rental, waiting for a taxi or taking the bus. Download Careem now for hassle free transportation.

What makes Careem awesome: 

- Booking a ride is easier than lifting your arm to hail a cab.
- Careem’s ride hailing app can be used to book a ride for immediate pick up – think shopping trips, or the daily work commute – Or to schedule a ride for later, which is an amazing feature you can use to get to the airport on time. 
- The Careem app provides a fare estimate and allows you to track the driver (we call ours Captains) in real time. A feature you won’t find with most taxi services.
- Having a choice is great. Pay the way you want, we accept cash and credit cards. Are you still hailing?
- Our GPS tracking is on point (see what we did there?), so our Captains can easily reach or drop you off exactly where you want. No more going around in circles with a cab or a taxi service. 
- Our customer support is ready to help you all day, everyday. 

Your affordable ride is just a few taps away. Transportation with Careem is easy-peasy: 

1. Download the app. Our GPS ninjas will automatically pick up your location more accurately than a cab.
2. Pick your car type and choose ‘Ride now’ or ‘Ride later’ depending on when you want to get
going. A more flexible option than a taxi.
3. Choose your dropoff location for a fare estimate.
4. Tap ‘YALLA!’ and instantly get a confirmation instantly, complete with your Captain’s details and location.
5. Track your ride in real time. Then just get in, sit back and relax. You only pay after the ride is complete. 

Follow our social media accounts to be in the loop about amazing offers

If you are facing any issues with the app or have any suggestions, email us at

Careem’s car booking service is available 24/7 in major cities around MENA, Pakistan and Turkey; such as Dubai, Lahore, Karachi, Riyadh, Jeddah, Cairo, Beirut, Islamabad, Istanbul and many more. Visit to see if we operate in your city.

Yalla let’s go!

App ChangeLog

  • Bug fixes and improvements

App Screens

Careem - Car Booking App App Screen 1Careem - Car Booking App App Screen 2Careem - Car Booking App App Screen 3Careem - Car Booking App App Screen 4Careem - Car Booking App App Screen 5Careem - Car Booking App App Screen 6Careem - Car Booking App App Screen 7Careem - Car Booking App App Screen 8


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

Allows access to the list of accounts in the Accounts Service.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Carlos García-Berro-avatar

    Carlos García-Berro


    I had a 10 minutes ride this morning, and now, several hours later, it shows as if the ride is still going. There is no help or support option in the app. In fact, I can't even see my past trips anymore. On top of that, when I call to the phone number in the website, all it does is have a robot tell me to use the help section of the app. And again, there is no help section in the app

  2. A Google user-avatar

    "Safe and secure" It was my first review for careem but after experiencing careem , i realized that it is the worst of all . Every time captains cancelled the ride , also they assign the ride to another captains, and they assign to another captains , and so on . Some timw it takes many hours to wait for captains . And also the worst part is the careem cancelled the process to talk to support centre . Very sorry for such comments bit it is the reality .

  3. Khaled Ibrahim-avatar

    It's really so good and useful app. However I hope you can always update the Google map. So please try to add more options as well like the climate temperature and expected one as well. You may also try to add some news about the current events and surroundings and the environment please. Also you can add some advice on how to be happy and keep our environment safe and healthy. Such tips of news and advice and light useful questions make the world better.

  4. Sabuhi Guliyev-avatar

    This is the worst app I have ever seen. They have very bad Customer Care service. I would say they don't care. I added my CC details, the app blocked me. I couldn't log in for long time. I couldn't reach customer care service, I had to go to the office, they couldn't tell me the reason. They gave a number to contact. I contacted and sorted it out. Last week I added my credit card again and the same occured. I still have free rides, I sent my glitch again to their Whatsapp, the user blocked me!!!

  5. Chinedu John Ezeji-Okoye-avatar

    Chinedu John Ezeji-Okoye


    New to Egypt and preferred this service over Uber...but then it stopped working, uninstalled, reinstalled, changed password...everything but refuses to work. Even emailed customer service and no response. Was was excellent is now frustrating and of no use. Pity as it was so good when it was working.

  6. Khaled Abdo-avatar

    Was all good till the last update , used it for a trip , payment failed , can't login anymore , telling password is wrong , recovery done multiple times still can't login, can't pay you if I can't use the app.

  7. Farah Mazeed-avatar

    I've been using the Careem App for years, I like how the app itself looks, it's easy to navigate. They always upgrade their app, and offers, always coming up with something new. Keep up the good work!!

  8. Huma --avatar

    The app has not been working for me on data for such a long time. I tried anything and everything to resolve the issue but no use. They don't have effective complaint cell too. Pathetic.

  9. Dr. Necdet Adanir-avatar

    Dr. Necdet Adanir


    Nowadays, there is a problem. When I run the application, it gets stuck on the green screen. I tried several times and updated the app but problem is not solved. Is there any solution?

  10. Judylyn Bisa-avatar

    I can't apply packages, it's always showing connection error even though my internet is fast.. I thought I can save more in this app that's why I use this car booking as replacement for my transport due to this covid.. but I think they removed packeges to get advantage from their customer!

  11. Jann Ceazar Ilagan-avatar

    Jann Ceazar Ilagan


    App is working good until after the update. After the app got updated, whenever i use this app to book my pick-up location, app suddenly closes..please help to solve this issue so i can use your app again.. Thanks..

  12. Nouman Malik-avatar

    I can not book a ride, while booking i am getting an error if you please help me out... Error Request has failed due to some error. Installed latest version Mobile restarted several times

  13. Ahtisham Ali-avatar

    I dont know whats wrong... m trying to create an account it always says this num is associated with a different account... but there is no fb account on that number but still... same issue over and over again ...

  14. Hema Fateen-avatar

    Awesome and comfortable. But I have a problem after the last update the application didn't work so I need to use it urgently plz try to fix it out. Thanks in advance.

  15. Ahmed Ghandour-avatar

    The last update doesn't open in my mobile it always kick me out. I sent the request as per your replay. The issue had been solved Thx a lot.

  16. Amin Ullah Khan-avatar

    Amin Ullah Khan


    I downloaded the app after resetting my phone but i cant log in. I tried both by number and facebook. It shows time out error. I deleted and redownloaded twice. Help me out here please.

  17. Aziz Atieh-avatar

    Very bad app. I have been searching on the Help options to find a way to delete my account and there is no option for that which is weird. Bad service. Is there a way to delete and remove the account as I don't use it?

  18. usama khan-avatar

    My app doesnt work with mobile data but works fine on wifi .update the issue regarding this I have tried same in mobile setting but issue un resolved

  19. Hady Skayem-avatar

    Please fix this issue "ETA is not available". It comes and goes for no obvious reason since few months ago. At the moment, I have the latest version of the app and I always had. Careem putted me in an embarrassing situation today while I was on the street trying to go back home!!! i will have to pick another car booking if this issue will keep on coming out. I tried to contact you through the app, it didn't work out. Your website is not even opening. Your services suck!! 😑😑😑😑

  20. Nayer Salib-avatar

    I can't monitor the car before picking me. Also I can't start the trip far away from picking point. Sometimes arriving to picking is not easy for the driver, and the requester can go to another point to save a time for him, and for the captain. So please open the option of starting the trip from anywhere.

  21. Ian Orque-avatar

    Horrible, i cancelled because the app tracker said that my ride was going away from me. When i complained they said that it was coming. Last time im going to use this.

  22. Red Red-avatar

    My facebook was blocked and i had only 1 number linked to my fb account now i cannot use careem.. i hope there's a way to use careem without changing another number.

  23. Alana Turbanos-avatar

    Working just fine, but the new application updated is no longer showing the complete history details (hope that can be put back) also previously I can book another booking as long as the 1st booking is already on the way to the drop-off location, hope that service system will be back on the app. Thank you.

  24. Tahira Khan-avatar

    Good ride with reasonable rates.More important is that public has access for transport with a little wait of time. And quiet ride. FIT FOR FAT.

  25. Why Tape-avatar

    Can't even start using it, PIN code never received, callback function not working. What can I say? Unusable.

  26. Edneil Jocusol-avatar

    Very accommodating support staff. I like the app's UI and UX. Integration of the food delivery services with the main app is seamless. App works fast.

  27. Jude Justice-avatar

    Why am I always disconnected, each time I open the app to book a ride,I will be told that careem doesn't exist in my country.. I will delete it and reinstall it back again it will work, after a couple of rides ,it will repeat again...

  28. Umer Farooq-avatar

    Whenever I open the app, it's always a white blank screen.

  29. Stark Gaming-avatar

    Much better if client can make 2 or more trip at the same time in app before requesting so that client will see on app all their trip before the trip start.

  30. محمد حمزہ صابر-avatar

    محمد حمزہ صابر


    A long time back, I was using this app but almost year back they blocked my account for no reason. When I asked the reason, the customer support response irrelevantly by saying to change my number and then use it. Now, if I try to even just login, no password accept. It means, no way to access the app again anyway. They can't revert nonsense irrelevant changes done by them and they want me to change my number. 🖕

  31. zahoorali346-avatar

    1st App is good but lack of accurate time of captain arrival costs time and money for the user. E.g if app says the car is 5 min away but when a captain is assigned he is 15 to 20 minutes away. It costs money and time. 2nd inaccurate ammount of money for a distance to travel. Let say app say 250 rupees but when you arrive at destination it says 320. I hate this plz correct your app.

  32. Mishi Gill-avatar

    I have been using this app for a while... Sometimes it work well... But most of the time it says no vehicle available... Captains are not humble mostly... They cancel rides like 2 or more times or careem transfers ride to 2 or 3 captains at a time... This was really a good app when it newly came... But not more... Now for me itx worst app i have ever installed just due to their poor service and poor customer care...

  33. Henry Mar Romero-avatar

    Henry Mar Romero


    I personally find Careem better than Uber. 1st, I like that they are giving reward system to the riders and drivers. 2nd, the app now has chat option which makes easier to communicate. 3rd, it support various causes like essentials and water for refugees. However, things became different when the covid-19 started, they removed the ride package options which I think is their edge compare to other ride app.

  34. Ahmed Fathy-avatar

    Good app, it makes you request a car from any pick-up point, but be careful when you submit your request from the location on the map, you have to adjust it so captin can arrive to it without any issue. You can also confirm regarding drop off location on the map, and let goole map pick the fastest route without traffic. There are many types of cars, Go for affordable price, awfar with 20% discount and Go+ the luxurues car with higher fare as well. Its amazing.

  35. FN's Art-avatar

    I am rating it 3 stars because i was using the app for mobile recharge but since it was announced that free rides will be given if we recharge through careem suddenly the option was removed from the app i was not able to do that. It was a great option but now even though there is a notification to recharge but app is not giving the option to select and recharge our phone. Please fix it.

  36. Mahnoor Nadeem-avatar

    Useless app no safety the captain unassigned in the middle of the ride took a huge amount from me the customer care lacks to communicate with us this app has no safety my amount is not restored back I paid an additional 496 and they did not give it back......

  37. Mazen mohammed-avatar

    Great app I'm using it daily and I have found that by using careem packages you can save some money , great customer service and you can also be a golden customer and get some extra vip treatment . The only problem why I gave 4 star is because of the unfair distance calculation for example I have ride 3.2 km they will deduce 4 km why? shouldn't it be 3.2 km only deducted that was my only problem anyway great app☺

  38. SHUJAAT AHMED-avatar

    Poor result! Firstly it installed late and secondly it is hanging ALOT! I tried to log in with mobile no. and asks password and i dont remember my pass when i clicked on create a new account it doesnt work and when i clicked on log in with Facebook it took too much time and hanged!!!!! If there would zero star option i would like to submit that !

  39. Mark Fahim-avatar

    Ive got a bug saying 'eta is unavailable' it does not let me order a careem. To fix this I used a VPN and it worked. But now, when I do this it tells me careem does not operate in my country and I need to turn off my VPN. So now I have no way to order a careem. Not to mention Ive had some horrible experiences and drivers which when reported to careem they did absolutely nothing and did not seem to care. Their customer service is horrible and good luck finding their help service number.

  40. stella Park-avatar

    It was nice. But I didn't get change because he said he doesn't have changes. This is not fair. It happened quite often and it's the first time to complain about this kinda issue. Where should I contact for this issue?

  41. Atiq Shah-avatar

    Not secure they don't mention how much they will charge me for a ride they directly make ride when I see they are charge me too much I cancel it so they charge me without ride just for cancel 10 SR. I will uninstall this app instead pay cancellation charges. Uber is the bes app...

  42. Hopey Van Kenobi-avatar

    Hopey Van Kenobi


    experience is good but please fix the map bug it loads slow n atleast i dont know for sure if its my phone net or app that loads slow n at first glance shows that 'careem doesnt operate in this area' for at least 40 to 80 seconds or even more upto 2mins (including refreshing reloading app multiple times ) also the rider was there but on my app it showed he is enroute still 2mins or so away i definatly think its a bug Issue is still unresolved date today is 14th March 2020

  43. waqas ali-avatar

    Auto logout from app and now unable to sign in. I changed my password and after entering new password i am getting error that password is invalid. I changed my password couple of time and entering the correct password. When Contacted with careem useless customer care team, i came to know that they don't have any idea what to do. Poor services ever seen

  44. Mohammad Arshad-avatar

    Mohammad Arshad


    Worthless app. Caption refused to go from Rawalpindi metropolis to Taxila and cancelled the ride. The Irony here is that I was charged the cancellation Amount. I previously gave 5 stars to this app but now I am changing this to 1. I'm currently heading to the customer service centre and if they don't act accordingly I will uninstall this app

  45. SirRba Rba-avatar

    *I always lost my balance in my careem wallet whenever I buy package but I cannot apply the package I bought. * Customer service will be contacted through email because there is no number to call or a dedicated chatbox if ever there is an urgent need. * most often it doesn't work in peak time

  46. Rabbia Ahsan-avatar

    My account is not working. I changed the password. When I try to log in with new password it says Please enter the correct password. I've rated this app 5 but now I'm going to rate it 1 star. No helpline No response. No idea where to register your issue and complaint.

  47. Cai D Trinos-avatar

    Careem is very convenient for me. i've been using the package always But now i don't know why i cannot view the packages available. I would like to buy another one but nothing is shown.

  48. Hesham Aly-avatar

    Very bad , problem finding location from driver side, if meter not working Creem charge extra money from customer plus add more outstanding if you pay driver in cash because no receipt if meter not working and spend hours to talk to customer service and typing emails with feedback to try to get your money. Not happy customer.

  49. Imran Zahid-avatar

    I can't even sign in to my account anymore i put number there it says an account already exists i try to login with Facebook it says your number is associated with another fb account i click create new account and it simply pops up an Error, there is no option to create an account from scratch or login from a new Facebook account, dissatisfied guess careem don't want anymore costumers. Just tell me how i delete my account and i will but there is no option for that one either 🖕careem sucks

  50. Rumais Mohamed-avatar

    Very poor up with my debit card and its not meet up the requirment.charge an amount now cannot use the app b4 now cannot book the ride.fed up with this app

  51. Mohamed Saifudeen-avatar

    Mohamed Saifudeen


    Refunding issue. Very slow more than 14 days money not reached to account. Very tough policy of refund

  52. Komal Ahmed-avatar

    Careem service is good overall but need to get some improvements as well. Caption shouldn't accept the ride if he can't come due to some reasons..Bike service is unbearable, either they can't get the location or they are on wrong destination, and we had to face it by paying charges even not got the ride. Please improve it for the people who can't afford Go mini or Go etc

  53. jesse dizon-avatar

    there are a lot of times wherein there is a near and available car in my place but once i book, it would still take too long and it will choose a much farther car. i sometimes need to wait for more than 10 minutes or even cancel because the driver is so far away, even if there is an available driver near me. fix that please!

  54. kristi ana-avatar

    What I don't like I'm facing a problem adding my bank card, it always shows Add valid expired numbers. I have tried 100 times today. And I can't find a contact number to check the What's wrong.

  55. Ahmed M. Abd-elseed-avatar

    Ahmed M. Abd-elseed


    Low quality process. The server hangs, some drivers still working although they have very bad ratings and they mostly turn off their internet data to depend on mobile call vocal description. I hate it.

  56. Wahid M-avatar

    Sometimes the tollgate charges are not calculated with accuracy (90 Rs. on Ring Rd) and the informations about tollgate charges are not shown at the end of trip. The receipt is not detailed like UBER( waiting, tollgate,parking), the informations about the trip charges, why there is a big difference in before and after. Regards Wahid Mansoor

  57. Nawaz Karim Khan-avatar

    Nawaz Karim Khan


    Very poor app specially in recent times. One needs to reinstall the app for evey new ride or at least every day. No option to update or get rid of the issue.. seems no remedy soon, therefore, uninstalling the app permanently. Very sorry for Careem to be so quick to let down its standards.....

  58. Robert Aliaga Ramos-avatar

    Robert Aliaga Ramos


    I enrolled before and used for 2 trips already and when I put the mode of payment is Card and then it goes to Careem enrollment again and when you input the no. And PIN it is showing ERROR... i just clear all the Cache and re install the App but still showing ERROR i try for 7 times but still I have error. Careem what happened?

  59. Agnivesh Barreto-avatar

    Agnivesh Barreto


    That app is very good and easy to use Helps to keep. Track of rides and report any issue Only problem. Sometimes the rides being completed does not show takes wery long and at the moment no body to reciev anycalls incase need to call customer support regarding anything

  60. Mudassir Mehmood Abbasi-avatar

    Mudassir Mehmood Abbasi


    Absolutely brilliant app, I love it..! 😍 It has user friendly Interface, recently a new Chat feature is added which is so good to directly communicate with your captain 😉 I also love it's 'Careem PAY' feature, you can Top up your Mobile balance when you needed. 😊

  61. Shumaila Imam-avatar

    I am unable to use the app on my internet data since last two weeks, but it works perfectly on wifi. I don't know what's the reason as all other apps are working fine on data including Uber.

  62. Perry Ferrari-avatar

    Doesn't accept expired date of the card so, option to pay by card doesnt work,driver also unable to accept card payiment only by cash, the app doesnt ask me to selecet the timings there is no booking in advance

  63. Asad Khan Cena-avatar

    Suddenly today it wants me to login with either fbook or number, i have tried to login with both, it just says there was an error try again, and doesn't work. I guess the "owners " want to finish it off so "others" can thrive and have monopoly .

  64. tarek adel-avatar

    It's a nice app for many years of experience but sometimes the hire is slightly expensive

  65. Elias Rahal-avatar

    Good app, but they have a problem with the loyality points. I redeemed my loyalty points earned in my city (Dubai), but the redeemed amount cannot be used in my city.. It's only available to be used in another city that I don't visit. Disappointing!

  66. H Ras-avatar

    Not fully functional. Cannot book extra stops through the app. Have to use web page version for extra stops. They should add option to add extra stops through app too. Uber app is much better, I can add extra stops through Uber app.

  67. Mouheib Gamal-avatar

    There is a problem in the last update .. the App does not open

  68. Muhammad Salman-avatar

    Muhammad Salman


    It is to big it needs 158mb and every time when it is update it will increase the space by 20 mb when it was started app was only 38 mb now 158 mb

  69. Omurbek Nurlan-avatar

    Auto Charge. Yesterday, i was in downtown and i wanted to try Careem Bike. I was charged AED40 for 2 bikes AED20 each. I finished my ride and docked bikes back. To my surprise today i was charged AED90 for what? In the app there is no customer support function, which is crazy.

  70. songs songs-avatar

    Good for travelling comfortable,well trained staff enhanced such more service.

  71. Abdul Bari-avatar

    Awesome app. Sugesstion: Please give more discount options.

  72. Muhammad Bilal-avatar

    Why does this app NOT work with TELENOR 4G when I clearly have an internet package??? It just keeps loading can confirm or select anything when using telenor 4g data... My internet is clearly working I tested thrice before reviewing here!!!

  73. Faisal Mahmood-avatar

    App has issues. It would not let me follow a shared ride without switching on my location. I at times would not like to switch on my location, but would want to follow a ride of someone who has shared it.

  74. Zonnica van den Heever-avatar

    Zonnica van den Heever


    I love the app, it works well and much better than calling the call centre. I just wish the drivers had change, it happens too often that they don't have change and I get forced to run around to a shop or family to get change.

  75. sis-avatar

    unfortunately disappointing application i have an account in careem and i just installed the application when i entered my number they do no send me my code nor in calls i took a day and also when entered my password they tell me it's not correct but i tried to change YOU HAVE ASSOCIATED WITH EMAIL !!!!! im so disappointed

  76. Syed Umair Umar-avatar

    Syed Umair Umar


    Crashing upon first time install. Would not go past the login screen. The verification code never comes and the loading icon would keep spinning when I enter my password. I had to install Uber instead...

  77. Majid Al Nesser-avatar

    Majid Al Nesser


    This app used to work but now it doesn't even open and keepsaski g for topping up account, after you do so, the app does not allow you to log in and the help land line number tells you to ask for help from the app!!!

  78. Usama Laiq-avatar

    Poor application, misses customers location by approximately 600 meters. If it was once I would have ignored it but now it's a routine. Fix your GPS module it's criminally faulty.

  79. Sajid Ali-avatar

    Application uses time as a metric to charge extra fare instead of distance. So if the driver stops in traffic unnecessarily or drives slow, you pay extra for that. The promos are targeted to GO+ and Business class rides which are not feasible for daily use.

  80. Sudhir Rollakanti-avatar

    Sudhir Rollakanti


    Hi, As soon as I open the application, then the application gets closed....unable To do anything in the app, or unable to book the taxi... kindly fix it ASAP. Thanks

  81. Mohamed El Chamy-avatar

    Mohamed El Chamy


    The new interface is really bad and not user friendly at all

  82. Maricar J. Asia-avatar

    Maricar J. Asia


    Its very convenient and safe to all passengers There's always a room for better changes for better services...thanks Careem

  83. Wajahat Ali-avatar

    Affordable, Well maintained cars, Driver's gentle behaviour.

  84. Shaheem Mohideen-avatar

    Shaheem Mohideen


    Its a good app but then prices are not. When you book the app states one price and when you finish the ride the price is very much higher. I took a ride and the price displayed was 27 riyal when the ride is finished the price went to 39 !

  85. Yaseen Aiman-avatar

    I had an issue with the payment! They were like a beehive to solve the problem for me! Now; it is working smoothly! Amazing problem solving! Best people ever!

  86. Mary Grace Maala-avatar

    Mary Grace Maala


    Experienced a safe & convenient ride. Rewards was too exciting not just only to delight each customer. Also, this App giving us an opportunity to give back to those who are in need by donating - using the points earned.

  87. Asad Masood-avatar

    Its an amazing service with so ease. Good thing is, you don't need to negotiate the rates.

  88. Mohamed Fouad-avatar

    Last update to app is too bad. It asked me to renter mobile number. Acode from SMS and my password. Althought that was anormal app update. Was apainfull experience to update the app. It was easier to create a new account

  89. Gerald Ranjit Bautista-avatar

    Gerald Ranjit Bautista


    The driver is following the gps. Not using the easiest way. So the passenger need to pay extra fare.

  90. Zafar Iqbal-avatar

    I want to create an account , but it shows every time. "Request has failed due to some error. Please try again. "😧. Please tell me what to do to create an account 🙏😊😊😊

  91. Faisal Ahmad-avatar

    Its been atleast two months since i haven't been able to book a ride. Tried every thing, updating and even reinstalling. After reinstalling won't even login.

  92. shahan yousafzai-avatar

    shahan yousafzai


    My careen account app can't login and show me every time that your request failed due to some error try again. Please help me how we can able to login.

  93. Nabeeh El-Mulki-avatar

    Nabeeh El-Mulki


    The packages are not appearing noting that the GPS is on, i cannot buy any package

  94. memoona mahmood-avatar

    memoona mahmood


    Thumbs up for feature in app n experienced safe n sound travelling with drivers n vehicles. Well done 👍! But I wish, if application can also rotate on cellphone's auto rotation mode. :-(

  95. Health & Fitness-avatar

    Health & Fitness


    Very use full app no service reasonable or some time in cheap rates.

  96. enam ctg-avatar

    For the cancellation charged me AED 14. Paid to the captain also the same fare. But showing negative balace in my account AED 14. No specific contact for careem to Check about the issues and complain. Its just an app. Even the careem number if you call it will suggest you to use app. Funny...

  97. Aye Ville-avatar

    Availed package and they took money from my card. OTP is not working and says unknown error. Apart from paying the package they still charge an amount from your card. No customer service number and only on FB page without any updates on their side. You just took money from me.

  98. Allan Osmil-avatar

    The app was better few months ago. Recent updates made it worst.

  99. Malik Zeeshan aWan-avatar

    Malik Zeeshan aWan


    Owsem application they designed .. but sometimes location of incoming Caption conflicts .. and also during ride it rotates several time about a place .. like care is taking circular rounds of something .. it irritates

  100. Ayesha Naseer-avatar

    This is the second time I bought a voucher of Rs. 1500 from easypaisa, but I am not getting it in my wallet with error message that the voucher code is not valid anymore. When I just bought it 5 mins ago and haven't used it. And to top that, there's no way to log any complaint.