Samsung Members v1 APK

Version 12.02.09.0 - com.samsung.oh
Last updated: Mon, 18 Jan 2021 1:01:25 UTC
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APP Information

Download Version 12.02.09.0 (1202090)
Apk Size37.71 MB
App DeveloperSamsung Mobile US
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.samsung.oh.apk
MD5efcd05f42fdd9ff6fa1c530710fa9387
Rate4.65
Website https://www.samsung.com/us/support/owners/app/samsung-plus

Download Samsung Members v1 12.02.09.0 APK

App Description

Samsung Members v1 is samsung,lifestyle,members, content rating is Everyone (PEGI-3). This app is rated 4.65 by 181 users who are using this app. To know more about the company/developer, visit Samsung Mobile US website who developed it. com.samsung.oh.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 12.02.09.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 174669+ times on store. You can also download com.samsung.oh APK and run it with the popular Android Emulators.

We've moved apps!

We upgraded to a brand new App! In order to access Samsung Community, 24/7 Care, perks and benefits, go to our new Samsung Members app. We're making it easy for you to switch over. For new users, search for Samsung Members, find our blue icon, download and enjoy!

This app uses Accessibility services.
 

App ChangeLog

  • App optimizations and bug fixes

App Screens

Samsung Members v1 App Screen 1Samsung Members v1 App Screen 2Samsung Members v1 App Screen 3Samsung Members v1 App Screen 4Samsung Members v1 App Screen 5Samsung Members v1 App Screen 6Samsung Members v1 App Screen 7Samsung Members v1 App Screen 8

Permissions

requires following permissions on your android device.

android.permission.ACCESS_BACKGROUND_LOCATION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_NOTIFICATION_POLICY
android.permission.ACCESS_WIFI_STATE
android.permission.AUTHENTICATE_ACCOUNTS
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.CAMERA
android.permission.CAPTURE_SECURE_VIDEO_OUTPUT
android.permission.CAPTURE_VIDEO_OUTPUT
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_MULTICAST_STATE
android.permission.CHANGE_WIFI_STATE
android.permission.DELETE_PACKAGES
android.permission.EXPAND_STATUS_BAR
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.GET_TASKS
android.permission.INJECT_EVENTS
android.permission.INTERNET
android.permission.KILL_BACKGROUND_PROCESSES
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.NFC
android.permission.READ_APP_BADGE
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_FRAME_BUFFER
android.permission.READ_LOGS
android.permission.READ_PHONE_STATE
android.permission.READ_SYNC_SETTINGS
android.permission.REAL_GET_TASKS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.REORDER_TASKS
android.permission.REQUEST_DELETE_PACKAGES
android.permission.RESTART_PACKAGES
android.permission.SYSTEM_ALERT_WINDOW
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
android.permission.WRITE_SECURE_SETTINGS
android.permission.WRITE_SETTINGS
android.permission.WRITE_SYNC_SETTINGS
com.anddoes.launcher.permission.UPDATE_COUNT
com.android.browser.permission.READ_HISTORY_BOOKMARKS
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.htc.launcher.permission.READ_SETTINGS
com.htc.launcher.permission.UPDATE_SHORTCUT
com.huawei.android.launcher.permission.CHANGE_BADGE
com.huawei.android.launcher.permission.READ_SETTINGS
com.huawei.android.launcher.permission.WRITE_SETTINGS
com.majeur.launcher.permission.UPDATE_BADGE
com.oppo.launcher.permission.READ_SETTINGS
com.oppo.launcher.permission.WRITE_SETTINGS
com.samsung.android.providers.context.permission.WRITE_USE_APP_FEATURE_SURVEY
com.samsung.oh.permission.C2D_MESSAGE
com.sec.android.provider.badge.permission.READ
com.sec.android.provider.badge.permission.WRITE
com.sec.phone.permission.SEC_FACTORY_PHONE
com.sonyericsson.home.permission.BROADCAST_BADGE
com.sonymobile.home.permission.PROVIDER_INSERT_BADGE
me.everything.badger.permission.BADGE_COUNT_READ
me.everything.badger.permission.BADGE_COUNT_WRITE
android.hardware.bluetooth
android.hardware.camera
android.hardware.faketouch
android.hardware.location
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

create accounts and set passwords
Allows the app to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

expand/collapse status bar
Allows the app to expand or collapse the status bar.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

close other apps
Allows the app to end background processes of other apps. This may cause other apps to stop running.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

close other apps
Allows the app to end background processes of other apps. This may cause other apps to stop running.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

toggle sync on and off
Allows an app to modify the sync settings for an account. For example, this can be used to enable sync of the People app with an account.

read your Web bookmarks and history
Allows the app to read the history of all URLs that the Browser has visited, and all of the Browser's bookmarks. Note: this permission may not be enforced by third-party browsers or other applications with web browsing capabilities.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Kathy Robles-avatar

    Kathy Robles

    2020-10-07T03:22:34.864Z

    So I am at this very moment doing an upgrade for this app. When I am doing that I am reading the reviews ( kinda backwards I know) Well every review I have read is saying "run away from these problems " how it is working terrible and even that it cant be uninstalled. I am very nervous and wondering. What did I get my self into?

  2. Donald Hall-avatar

    Donald Hall

    2020-09-30T22:20:08.127Z

    app Phone starts freezing, having trouble getting other apps. To work correctly, I tried using but my phone won't work correctly, I Uninstaller phone works like it should!

  3. Helen Thomas-avatar

    Helen Thomas

    2020-10-06T14:29:05.685Z

    vs samsung members Phone never gets to 100%. Best is 89%. Very frustrating. Other than that it is a good phone. Does more than I ever use it for, though.

  4. Jordan Hill-avatar

    Jordan Hill

    2020-10-03T01:33:33.708Z

    notification It says once a week that its dectected weak charging when my phone is at 95% and not on the charger. I'm uninstalling.

  5. Kathy Thibodeau-avatar

    Kathy Thibodeau

    2020-10-11T20:30:22.650Z

    reddit Sorry but this is frustrating and hard. Trying to add a scanner but they are all out of date.

  6. US Restaurants Wireless-avatar

    US Restaurants Wireless

    2020-09-25T14:21:27.805Z

    review Causes system to send notification about system being too full of files. Piece of garbage. Run away from it if you can.

  7. Bruce Preuss-avatar

    Bruce Preuss

    2020-10-05T18:37:45.330Z

    apk No work and can't update!!! 10/5/20 listed as not allowed in this country!! V1.0

  8. c.a. schenk-avatar

    c.a. schenk

    2020-10-01T20:16:30.933Z

    spam Cannot open..Beta is full..then service error messages..Cannot uninstall either.

  9. Cyrilla Wild-avatar

    Cyrilla Wild

    2020-10-04T13:48:41.905Z

    weak charging detected Samsung are very simple, but need to explore more complete on e'thing like when I had in 2002, thx...

  10. Rafaela Mendoza-avatar

    Rafaela Mendoza

    2020-09-30T22:23:30.236Z

    para que sirve I have a Samsung phone and when I try to load the app it tells me I have to upgrade when I confirm upgrade app tells me its not available for my phone? What!! Ima just uninstall

  11. Jimmy Lundy-avatar

    Jimmy Lundy

    2020-09-24T01:34:02.939Z

    Takes up too much space in internal storage. You also can't delete it, so I force stop it, and now you can't even find it to delete it.

  12. Lucy N-avatar

    Lucy N

    2020-10-09T15:47:48.947Z

    Screen just went blank. Can't get to apps

  13. Zena-Marie Ghanney-avatar

    Zena-Marie Ghanney

    2020-07-24T20:13:15.371Z

    Signed up for an account a couple months ago. Trying to use it now, and upon opening, it tells me to update to continue use. When I try to update, I get an error message that it isn't available on my phone anymore. Can't find anything anywhere about device or OS compatibility. Note 8 Update: The new app works fine. Thanks for your responsiveness!

  14. Jessica Dudley-avatar

    Jessica Dudley

    2020-08-20T16:50:26.913Z

    Just like any other update! I like being able to have everything connected to my google account for back up to any device and this allows me to keep doing that! I reccomend updating your phone to the newer version always! Restart phone daily and tske out battery 5mins once a week and your phone will stay like knew! Always unplug charger when battery is full too

  15. darrell grimes-avatar

    darrell grimes

    2020-10-09T00:27:59.990Z

    Sometime is very helpful but I still have a little trouble with the system

  16. Lee Williams Jr-avatar

    Lee Williams Jr

    2020-08-18T10:43:42.707Z

    Will not let me log in .....i know my email and password...problem is they are not texting the two way verification code to my cell. It finally worked but it shouldn't be a hussle when samsung logged out of their users and gave them trouble trying to log bacc in . Next time email us so we area aware of the foolishness. Motorola G⁴ power never gave me this issue. I'll buy a motorola very soon . This phone is trash also and it's a Samsung Galaxy

  17. Obirobkinobi Rob Purvis-avatar

    Obirobkinobi Rob Purvis

    2020-06-20T17:34:51.157Z

    It's a great hub of information for new and old Galaxy users and those thinking of switching to Galaxy devices. It makes sure you are not in the dark with your Galaxy devices, like "Well I've got my new phone, but now how do I make full use of it?" This app has you covered by a community of professional and amateur Galaxy users.

  18. Brandy Blaze-avatar

    Brandy Blaze

    2020-06-17T09:03:09.153Z

    So easy to navigate, and pair with devices. Excellent customer service, but found answer immediately after asking for help! Safe, efficient, and useful for many areas of life. Keeping track, research & daily inquiries, menus, schedules, files, staying connected, and fun are just few things the Samsung members app & Samsung related apps help me to achieve, and balance! So glad I bought the galaxy phone last year, because it's so much more than an amazing performance phone! Loyal customer now!:)

  19. Greg Leblanc-avatar

    Greg Leblanc

    2020-10-08T18:36:36.819Z

    My Samsung heath app dosent record my distance accurately

  20. Marlena Farshee-avatar

    Marlena Farshee

    2020-07-23T04:11:53.260Z

    I have found so much information in this app. It has given me knowledge of features on my phone that I didn't know existed. I like the rewards program as well. Great job Samsung!

  21. Shane Conner-avatar

    Shane Conner

    2020-06-13T06:17:58.205Z

    Needs to have an actual help contact support system. Verification codes could be more private for the tablet system if the device has a program directery system that is separate from the icon system. In doing so the program itself can allow the consumer to build a more affective device tgat can make restoring the device and proving tghe devixe belongs to that individual. In order to do this the company needs to set up dir programing during the powering up procedures.

  22. Shady Casper-avatar

    Shady Casper

    2020-06-30T05:33:15.351Z

    I'm confused about how you get credits for new skills because I cant find any post that counts as a skill. It would be really awesome if there was a tab or certain area with a list of things to learn new skills and work shops or courses where you could learn even more and gain certificates of knowledge about different products and programs.

  23. Potato Derp-avatar

    Potato Derp

    2020-07-08T05:14:45.204Z

    This is a great app to get. It tell you all about ur phone and it has other cool stuff too. It told me when I need to update or when I don't have enough space. And what I could do to fix it. I highly recommend. Totally A 5 star review.

  24. Borden James-avatar

    Borden James

    2020-10-14T19:03:45.982Z

    The telephone is slow can't see none of my apps

  25. Bob Bufalini-avatar

    Bob Bufalini

    2020-09-25T07:11:17.786Z

    Easy to use and great info

  26. Raja Kurup-avatar

    Raja Kurup

    2020-06-27T03:04:59.943Z

    I am using this phone and the performance is too bad . It never works properly as another phone. I took it to India and it was waste and thrash. Never works. So I recommend that don't take such a phone. You get trouble always.

  27. Cherron Rood-avatar

    Cherron Rood

    2020-09-23T02:53:28.521Z

    sucks! wont let me in my account! tells me to reset my password. I did reset my password & then get the runaround that I have to delete my apps to even install!! wth?

  28. Mm Funk-avatar

    Mm Funk

    2020-09-25T21:17:00.649Z

    I did not download this app and I want it off my phone but it seems that's impossible. thanks so much.

  29. Carolyn Williams-avatar

    Carolyn Williams

    2020-09-23T02:20:36.000Z

    Junk want let me enter my nickname keep saying already in use ive tired all of my name it want except it what do i SUSPICIOUSLY do can't setup my profile photo because it want except my nickname you need to fix this

  30. Xxxx Big Rich-avatar

    Xxxx Big Rich

    2020-07-18T20:55:24.459Z

    Very happy with everything Samsung. Love using the members app very easy to use & understand. 😁✌🏽

  31. Randall Merritt-avatar

    Randall Merritt

    2020-07-10T16:05:15.377Z

    Bloatware. Updating my review after dev response just to CONFIRM this app absolutely deserves zero stars. If the only use it has is being uninstalled, why did it come preloaded on my $1,000 phone? Ridiculous. Don't preload apps that your consumers don't want.

  32. Ronald Thomas-avatar

    Ronald Thomas

    2020-07-24T05:58:37.461Z

    Great app. Easy to learn! Really appreciate it. Keep up the great work 👍!

  33. Zerin Sultana-avatar

    Zerin Sultana

    2020-08-04T00:53:53.925Z

    I love Samsung. I don't think i will ever go back to Any other phone. This app was very helpful, it made my experience with Samsung more amazing then before just love it

  34. Daniel Sanchez-avatar

    Daniel Sanchez

    2020-07-06T04:03:05.221Z

    Bold, powerful, beautiful! Simplicity, user friendly, the eye of a TIGER 🙄

  35. darlene benavidez-avatar

    darlene benavidez

    2020-08-10T06:53:56.189Z

    7getting hot and being slow only play a few games.

  36. Ed K-avatar

    Ed K

    2020-07-10T11:47:40.102Z

    Only useful features are diagnostics and support chat. Otherwise Korean big brother app, not needed.

  37. Patriots-avatar

    Patriots

    2020-08-02T15:34:33.931Z

    Why is there no description of what this app is used for what is its purpose what is Samsung members? Where am I supposed to be a mind reader am I supposed to know this automatically just buy the title is it that simple I just don't get what's going on in this world today with common sense

  38. Joe Payne-avatar

    Joe Payne

    2020-07-05T19:47:57.998Z

    Great app for Samsung products as well as learning about new technology to come.

  39. Ruthie Smith-avatar

    Ruthie Smith

    2020-10-08T20:12:45.415Z

    I like it, easy to install,.

  40. Michel-Antoine Goitia-Nicolas-avatar

    Michel-Antoine Goitia-Nicolas

    2020-07-16T13:26:50.548Z

    This phone has dropped calls, deleted messages, removed contacts info., totally gone black, is not user friendly, doesn't connect to the WhatsApp web, etc. I would like to go back to the iPhone but to expensive to purchase at this time.

  41. Alexis B.-avatar

    Alexis B.

    2020-06-30T14:39:43.219Z

    Very help gadget, was able to find new things and change names in Apps 😁😁😁

  42. Mary Walker-avatar

    Mary Walker

    2020-07-05T14:31:13.515Z

    I've always loved my Samsung phone. It lasts a very long time and very reliable. I will always choose Samsung! I'm happy with my service.

  43. Ralph Hardin-avatar

    Ralph Hardin

    2020-08-24T21:32:01.551Z

    Really fast downloads. Really good and love my samsung

  44. John Henry-avatar

    John Henry

    2020-06-22T11:40:50.159Z

    Had phone for a while. Time to learn and understand it's various features. Thank you Samsung.

  45. Elsie Geraci-avatar

    Elsie Geraci

    2020-07-19T06:50:45.424Z

    Very useful and upto date. Very informative. Love it.

  46. Linda Frick-avatar

    Linda Frick

    2020-07-31T04:54:10.154Z

    Do not play plink it is a fraud game once it says to cash out the game goes dead.

  47. Donna Davis-avatar

    Donna Davis

    2020-09-18T19:37:35.804Z

    This new phone I just got is a pain. It is entirely too slow when pulling up messages from my games and I always have to update because of all the messages you keep sending. I mean, really. If you are going to make a phone,cant you get it right the first time. I am seriously thinking of getting rid of this phone and switching to someone else. Besides all of this I really don't like having to go to walmart every month to pay my bill either. I have copd and it is hard to get around sometimes.i wou

  48. James Henderson-avatar

    James Henderson

    2020-06-17T18:56:09.322Z

    Easy to use with helpful advice and tools

  49. Hollie Ingram-avatar

    Hollie Ingram

    2020-10-03T11:08:40.644Z

    Very easy to use

  50. Chris Vairma-avatar

    Chris Vairma

    2020-06-14T17:00:41.307Z

    Did not download, did not want. Seems to be a brand loyalty thing. No actual usefulness.

  51. Michael-avatar

    Michael

    2020-07-23T23:37:39.262Z

    For days I've been trying to figure out why my Wi-Fi kept turning on all by itself! Whenever I go into a Place Like Home Depot and connect to their Wi-Fi this app would pop up and warn me it was not secure I finally put two and two together uninstall this app and I no longer have Wi-Fi problems what a worthless piece of junk don't waste your time downloading this!

  52. Marion Prinz-avatar

    Marion Prinz

    2020-10-09T13:12:12.956Z

    Wow. A Samsung app that I was able to remove as I have no use for it. That is the reason I have given it more than the 1 star that I have given to other Samsung apps that I can't remove, move to my SD Card or for the most part disable, such as Samsung One UI Home, Briefing, Wi-Fi Utility and Samsung Experience Service.

  53. Sylvia P-avatar

    Sylvia P

    2020-07-30T13:59:18.895Z

    I try to keep up with current updates on my phone, and this app was somehow updated, although I never had it installed on my phone. A few weeks ago I noticed that it magically appeared. Around the same time, my phone started acting strange, and became extremely slow. I couldn't figure out what the heck was going on. It almost seemed as though my phone had been hacked. After finally doing some research, I uninstalled this app, and all of my problems are solved. What a NIGHTMARE!!!!

  54. Jane Cerrillo-avatar

    Jane Cerrillo

    2020-07-18T12:56:57.515Z

    It says the beta programming for this app is full. I have no clue what that means or how to correct. What does this mean and how do you correct? Where do you find the info??

  55. Kikora Chinue-avatar

    Kikora Chinue

    2020-08-12T04:35:44.820Z

    When I win gold I still have to pay for my gold and boosters.

  56. Barbara Meyer-avatar

    Barbara Meyer

    2020-09-02T18:36:28.639Z

    I kept getting pop-up messages when I looked at my notes pages. It was a "samsung" update of some type I don't know. Well, I finally got tired of it and wanted it to just go away and I hit something that caused "all" of my note pages to vanish. I lost information for work, addresses and other personal info. I just spent an hour i don't have paying one bill because I lost my access information. Thanks for nothing samsung.

  57. Sam J7P-avatar

    Sam J7P

    2020-09-16T23:56:03.354Z

    As I understand it, Samsung MEMBERS v1 is now obsolete & no longer usable (and is grayed out on my phone) & has been replaced w Samsung Members v2, which I installed weeks ago, so why do I keep getting notices that I need to update the old obsolete unusable v1? And why can I not uninstall this app or at least disable it? This is typical of the fascist practices of Google & Samsung, loading all this bloatware garbage on our phones and then not letting us control it in any meaningful way!!!

  58. Denise Millette-avatar

    Denise Millette

    2020-08-04T16:04:22.187Z

    Once you get started it's awesome. I was wondering if there was a way to add more memory to the phone or tablet it's self because the 32gb memory card doesn't do anything with some games they have to be saved to devise an takes memory fast. My tablet doesn't have a spot for a thumb drive. Micro card slot, power cord, and head phone jack. Can someone please help tired of deleting my games just to update tablet and phone. PLEASE HELP I LOVE SAMSUNG PRODUCTS!!!

  59. MARIA ANTONIETA CAMPOS EVIA-avatar

    MARIA ANTONIETA CAMPOS EVIA

    2020-06-22T23:38:57.820Z

    Every week i find new tips helping me to use my samsung s20+ ultra on a better way

  60. Teresa Morgan-avatar

    Teresa Morgan

    2020-08-10T03:00:17.507Z

    Worthless app. Cannot open. Just opens to a blank white screen. The app is now opening, but the first thing I did was to try and perform the interactive system tests. The speaker test indicates a problem because there is no sample sound, but my speaker has always worked fine. I don't think that test works properly.

  61. Richard Corbin-avatar

    Richard Corbin

    2020-07-25T13:10:17.437Z

    Great UI. I toured Korean Gold Star Facilities in the 1980's while Stationed with 8th Army in Seoul, Korea. Facility was impressive. I can only imagine the technological progress made since that time ! I do not have to imagine.. I can hold it in my hand, admiring my Samsung Smartphone. I can view it watching & listening with my Samsung QLED TV & Samsung headphones. I use Samsung's imagination everyday. I would like to visit & experience the Magic of Today's Korea & Samsung.

  62. Anthony Easton-avatar

    Anthony Easton

    2020-08-23T19:52:19.870Z

    This one for me, has a few issue's. When I go to use this app, it tells me something unexpected happened, then it says please try again later. Then on the top bar says error. Please fix this app. I just bought the new latest s20 ultra, and from a price of $1,480 this app shouldn't be acting like this.

  63. Billie Coff-avatar

    Billie Coff

    2020-08-10T23:08:11.995Z

    Too intrusive, too long...

  64. Terry Smith-avatar

    Terry Smith

    2020-09-17T15:55:04.820Z

    Worthless. It won't install because I don't have enough available memory, mostly because of the dozens of useless Samsung apps that I can't uninstall. Even though it can't install, that doesn't mean it stops trying. How can I make this and all other useless but unavoidable apps go away? It is soon time to wipe the Samsung Android version and install something straight from Google. Also, why can't I give this zero stars?

  65. T k Weir-avatar

    T k Weir

    2020-08-24T14:03:00.677Z

    Thank you! I love the Samsung. The one I am using won't update. I have much stress and difficulty with my phone with apps and receiving calls, I just don't have any extra monies to go get myself a newer phone. I'm trying hard to get home from Alberta to Nova Scotia to be with my family. I haven't seen them in over 9 years. I wish I could just book a flight and go after I get my medical sorted out perhaps the Government may assist me ... my luck is No luck I keep praying and thinking positive

  66. audrey Gibbs-avatar

    audrey Gibbs

    2020-08-12T07:04:16.721Z

    I love this so much, it is the best tablet I have had. I am still learning all the things that are on it. I find a new app. Or short cut. I am going to try to keep it working great. Wish the Samsung Company would give me a new one to try and explore. Not only am I handicapped, I am a senior home bound. So I have lots of time to try new products for you. I think that's a great idea. I am thankful I have a used one.!

  67. Sharon Hildebrandt-avatar

    Sharon Hildebrandt

    2020-09-01T15:31:56.787Z

    VERY difficult to get into my Nook. It took longer to get into it than it will take me to read the book. I do NOT want to change my password every few months. I like my password and want to keep what I have since I do NOT use my Nook VERY often, in part because it is so difficult to use for an untechy person like me. Please leave it alone.

  68. Tim Huey-avatar

    Tim Huey

    2020-07-01T17:38:44.828Z

    To use this app they want access to my contacts. There is no reason to grant them my contacts.

  69. Jonathan Weigand-avatar

    Jonathan Weigand

    2020-10-14T14:57:20.859Z

    Hacking enabled by this App and I didn't even install it on my Smartphone!

  70. Aaron Lucero-avatar

    Aaron Lucero

    2020-08-06T16:13:54.801Z

    Everything was great until today for some reason. Everytime I try to log in I tap on the log in button nothing happens the app flashes and goes back to the log in screen and tells me an error has occurred. Very frustrating.

  71. B. H.-avatar

    B. H.

    2020-08-28T16:33:30.134Z

    Finally I had enough! Not able to sign in with right PW, hitting "Agree" button, just to be notified, process failed, over & over again. With ZERO help in US, but not in COLOMBIA, South America, where Tech. Support is located, Jose promise a fix...he only need my PW... I'm retired senior, but not retarded, will hit the button "uninstall"... Never run after a bus or service which failed to stop.. there always comes another one.

  72. Steven Eannelli-avatar

    Steven Eannelli

    2020-09-15T04:14:16.984Z

    Very easy to navigate

  73. Jaime Osborne-avatar

    Jaime Osborne

    2020-04-21T22:32:13.100Z

    Over the last few weeks my internal memory filled up really fast. I have spent a tremendous amount of time clearing caches, uninstalling apps, deleting pictures, install SIM card, etc. Memory was full again by the next morning my phone was rendered useless until I deleted more. I showed the hidden apps and sorted by size. This app was using 41.12 GB of storage. I don't even use this app. I have a screenshot if the developer would like it to prove the problem & fix it.

  74. Pat Fife-avatar

    Pat Fife

    2020-07-21T20:11:14.576Z

    I do not use this thing, I have no idea what it's about. Let's try this again, I installed this app, when I read the terms and agreements, it looked like I was giving you the keys to my house and car. I didn't want to give away full access to my phone, who knows what you would do with it. What does that app do for me? Seems like you benefit from sticking your nose in my business and probably selling my information. Dose that pretty much spell it out for you? That shouldn't be too confusing.

  75. Kyle Pols-avatar

    Kyle Pols

    2020-05-04T13:58:00.466Z

    This app that I never wanted or used in my life was using 47GB on my phone.....this is the first and last Samsung phone I will ever buy. To say I was angry when I found out why my phone was soooooo slow and had barely any storage left is an understatement. Was this app copying all my personal information, pictures, texts, emails and internet use???? I have some very legitimate concerns as to what was going on with this app.

  76. Neptunes Jester-avatar

    Neptunes Jester

    2020-09-15T16:25:23.659Z

    App is pointless and takes up space. No need for it. Phone will tell you when there is a problem and how to fix it, don't need an app for that. It's pure redundancy...

  77. dan smith-avatar

    dan smith

    2020-10-13T16:39:28.316Z

    My gps symbol stop showing me it so I update Samsung apps thinking it would fix it and it did not l call them I was told the news softer after you installing it you will know longer show you the GPS symbol the only away you can see it is swiping the window down

  78. Jill-avatar

    Jill

    2020-06-07T18:23:56.971Z

    I would give this a negative 5 stars if I could. It took up so much internal memory and allot of my time to figure out. After deleting almost everything on my phone I was still getting a Full Internal Memory message. After deleting this app I have 71% free space. I hope I don't need this app for daily operations of my phone, I don't want to give up that much storage.

  79. R. Phillips-avatar

    R. Phillips

    2020-06-19T13:52:01.460Z

    My only issue is a major one. How come the videos via text to text are always blurry. I have a Samsung 8 and I have to recieve and send videos via WhatsApp or Facebook to see it clearly. Other people I know with i phones says they don't have that problem. Could someone please address this? Thank you. I'm Samsung for life but please fix this.

  80. Josiah Campbell-avatar

    Josiah Campbell

    2020-06-07T23:45:12.225Z

    I really like this app because it's helpful in three ways: it tells you your overall Battery Health, it tells you how to increase your battery life, and it gives you helpful tips about your Galaxy device, such as how to clean it properly, how to set up your living room to get the most out of your Samsung TV, and how to protect your phone from viruses. I do find the Battery Forecast to be inaccurate at times, but overall I don't have any major complaints

  81. michael inkrote-avatar

    michael inkrote

    2020-07-22T22:10:28.476Z

    Ruined this option when it merged this last update. Now I can not run a speed test of download and upload of Mbps. I also can't look at battery curves for daily use. Stop turning Samsung Galaxy devices into Google devices.

  82. Janet Sweeting-avatar

    Janet Sweeting

    2020-09-11T23:08:49.945Z

    Just started with Samsung's members app. Ask me in October. No reason to upgrade, no reason to pump it up, so 3 stars. Good feeling about Samsung overall. Don't even know functions of hardware vs software on these systems. And learning so fast--- Didn't know I could still do this Thanks, all-a y'all See you 'round the campfire. Terry

  83. Joe Per-avatar

    Joe Per

    2020-10-05T11:11:56.377Z

    "Need to install old version to use". I've tried installing, reinstalling, updating. Nothing. What a piece of garbage.

  84. Chris Anglin-avatar

    Chris Anglin

    2020-05-05T09:53:37.584Z

    I kept getting a low storage alert on my phone. I spent weeks deleting apps trying to figure out memery issues. For what ever stupid reason, this app took up over 32GB's of my storage! Really. 32gb's!!!!! I'd never used it so, I dont think that I will miss it! Delete!!!! Problem solved!!!! No thank you Samsung, I still like my phone to work properly!!!

  85. Elizabeth Tillman-avatar

    Elizabeth Tillman

    2020-08-07T04:18:03.462Z

    like a lot more than just a single thing that makes it easier and more likely that it will take a while to find out how to use it for the next step to making it work better for the company and my phone and my personal experience with them all and the same things I have for them all and the way they work with my phone number and the internet of this information on their web page or other websites that are available on this one and the app I use to get my own data and my personal opinion about it.

  86. Kloud Nine-avatar

    Kloud Nine

    2020-06-28T02:24:31.230Z

    its pretty cool, has a whole lot of information due to your phone The Galaxy!!!! 💯❤👊🏼

  87. Teresa Shipe-avatar

    Teresa Shipe

    2020-08-20T12:42:32.846Z

    I don't know what happened to my 1st review, but I just wanted to let you all know that my privacy was violated by this app...they went into every log, file, data, video calls with my Dr, and my settings were changed..the permissions & I had no idea..and I was actually told that they had my debit card info and the security code and it would be sold to a third party..I'm in dismay that this happened..cant trust a thing anymore..my private conversations with my psychiatrist weren't even private 😦

  88. Linda G. Richard-avatar

    Linda G. Richard

    2020-08-03T11:16:09.747Z

    I don't get all the benefits, and now they're changing it. Must have sim card. This device is wifi only. Plus I saw nothing worth the massive hassle installing.

  89. Freddy Flores-avatar

    Freddy Flores

    2020-09-25T17:24:08.359Z

    Love it...easy to use

  90. Teri Merlos-avatar

    Teri Merlos

    2020-08-19T18:28:00.165Z

    Very easy for seniors to find what they are searching for information. Like me! I always prefiere to use Samsung devises such as my phone. Thank you very much!

  91. Samara Vasquez-avatar

    Samara Vasquez

    2020-06-20T01:22:39.166Z

    I like it it let's me know when I need to update everything and let's me know how long it's been since its last update

  92. Teresa Chase-avatar

    Teresa Chase

    2020-04-23T17:55:18.762Z

    I think it's sad they fill our phones and can't uninstall. . Update you see developer's reached out? Yes you can do that BUT says your pone might not function right. It dont do know good. U shud not have all a sudden showed up. Theres 6 apps on my phone n its says it might not functiin right. And y'all are lying to other ppl. Ive has phone and not this many on here. U and google. Plus darn boise. U all are sale OUTS. I did what u said. We shud be able 2 uninstall

  93. Joe Tenney-avatar

    Joe Tenney

    2020-06-05T12:11:23.724Z

    If I could rate this with a -15 it wouldn't be low enough. It has been nothing more than a nuisance! A predator app, that relentlessly notifies me, countless times a day that I'm not logged in. I don't need this app, I don't want this app, but can't delete it either. The individual or group of individuals that decided to install this app and make it untouchable need/s to die of gonorrhea and rot in hell.

  94. Lisa Kines-avatar

    Lisa Kines

    2020-08-10T00:27:50.212Z

    My wifi only works half of the if of time. So I buy extra with wifi. Y'all ready to fix my phone or not. If I have to go to a find a Different phone comany.i will.

  95. RWC s-avatar

    RWC s

    2020-09-08T22:03:16.844Z

    Only had this phone a couple of months with this app and have already had to update it a couple of times! It is very aggravating to have to constantly keep updating every couple of weeks.

  96. Tracy Wise-avatar

    Tracy Wise

    2020-06-18T08:06:06.454Z

    This is a great app! They have notified me when something has gone wrong. They explained what it was and why then told me how it could be fixed and how to prevent it from happening again. They are awesome!! If you are a Samsung user I highly recommend you use this app! You won't regret it! Update..... I highly recommend this app to everyone who uses Samsung! They have been the most help for me when it comes to my Samsung device(s)!

  97. Joe Higginson-avatar

    Joe Higginson

    2020-07-17T22:16:38.694Z

    What is supposed to happen, no demo or directions.

  98. Don Ludewig-avatar

    Don Ludewig

    2020-05-06T21:42:12.817Z

    You replaced my apps with this? It SUCKS! Guys, my SINCERE APOLOGIES!!! Either when this was installed or at some other time, the Samsung App screen changed/disappeared and I could no longer find the original apps. As this/something similar happens whenever someone wants to "update" something, or "improve my life" with the latest/greatest widget, I assumed it had happened again. However, after sending this review, I found the original Samsung App screen with all the old apps intact, and shamed by my hasty action, immediately tried to retract my review - with no success (as you can see). So, although it's embarrassing to have my computer illiteracy displayed for all the world to see, I have to "own up" to it, and admit that since I didn't even get into the app, the single star wasn't even a rating of the app. It was an expression of my frustration with what I mistakenly perceived had happened. Actually, I'm glad you contacted me. Although revealing my stupidity IS embarrassing, it does provide the opportunity to admit the problem was "operator error" on my end, apologize for my hasty, ill-advised action, and for you to purge my response from your database as illegitimate. Again, my sincere apologies for all the aggro', it was all my fault! Thanks, and Keep Well!"

  99. Sharone Brown-avatar

    Sharone Brown

    2020-06-06T02:13:38.829Z

    The updates are exhausting every other week and with each update brings another issue that was not an existing issue. This latest update has interfered with my ability to share an article; I click share, try sending it and it does not make the connection or it sends on the 5th try to the last person I texted and not the person I want. I am now having issues with screenshots and connecting to wifi when I click on an article. I wish I could reject the updates, but Samsung forces you😬

  100. Linda Delaney-avatar

    Linda Delaney

    2020-08-23T02:23:37.978Z

    NOT GOOD! Soooo sick of Samsung asking me to sign into secure service and asking for a password, then telling me to reset password. I do that, then the same request happens over and over and over, every time I turn on my cell. What in the heck is the deal???!!!

  101. Matthew Galeski-avatar

    Matthew Galeski

    2020-05-18T16:45:42.730Z

    Its amazing how much support and stuff you can learn is on this app. Sad that support for Gear VR has ended for new phones, but I will continue using my 2015 Gear VR for my old Galaxy S6. But yeah, this app has a ton of users, so when asking for help, you will definitely get a solution.

  102. Igwe Valentine-avatar

    Igwe Valentine

    2020-08-24T16:08:54.593Z

    Trying to dounload the app but it seams No go arial

  103. Jessica Stevens-avatar

    Jessica Stevens

    2020-05-29T03:26:38.559Z

    I have never hated an app more. It just constantly tells me I don't have enough room and if I didn't have to have this app on my phone it would have plenty of room. It recently gave me a notification that my phone was getting full and that it had suggestions for apps to delete so I tapped the notification to get sent to a list of nothing. I waited to see if it was just slow. Nope. This app alerted me to tell me I am low on space and it had nothing I could do about it 🤦‍♀️

  104. kgrundberg-avatar

    kgrundberg

    2020-05-20T23:19:14.329Z

    Samsung has been updating my S8 for the past several months only creating issues. Cannot see fonts in many of the utility apps. Calendar is so pale I had to put the screen on max brightness. Their recent changes are nothing but a negative. Looking to replace my phone with another brand. Too bad, I use to love my phone, not anymore.

  105. Teresa Echols-avatar

    Teresa Echols

    2020-08-16T19:20:33.130Z

    Its getting better and better each time, and easy to understand

  106. Ben Gavin-avatar

    Ben Gavin

    2020-05-22T17:08:28.271Z

    It frequently says something went wrong unable to connect to wifi when clicking on an article. It is also very glitchy with frequent screen flashes. The recommended articles for my product include articles for other samsung products which aren't pertinent to my phone. It does have a community support page which offers solutions from other members which appears to have been helpful to people.

  107. Jock Murphy-avatar

    Jock Murphy

    2020-07-12T11:43:47.388Z

    This Samsung tablet right now is perfect whenever I use it at work in at the grocery store in whenever I go shopping at the small, right they needed to be upgrade to 2020 in 2021, because its a great tablet, an before Apple tablet pass them up, well anyway Samsung tablet is the Best at everything, I needed to do,thank you for listening to me about this wonderful tablet .

  108. Dennis Parvu-avatar

    Dennis Parvu

    2020-05-04T21:02:37.869Z

    The Samsung apps, have issues with sd cards,,,my sd card is full with information I use and now I can't keep it in my phone without Samsung apps trying to shut my phone down and blocking everything , all notifications and permissions for all Samsung apps is off and blocked, this one Samsung customer that's considering a serious change, for the last 15 years I thought Samsung was the best,,,,was

  109. Margaret Lundy-avatar

    Margaret Lundy

    2020-09-06T21:45:07.519Z

    A greatway to start a new job very smooth.

  110. Donald Dows-avatar

    Donald Dows

    2020-07-11T20:34:44.253Z

    Any app that can't be uninstalled or disabled, even when purchased from retailer, automatically gets 1 star. Update: Samsung keeps responding, claiming their bloat can be uninstalled or disabled. Simply not true. So please post how to disable Samsung's Pass, 6 Bixby apps, your Calendar, contacts, Device Care, Galaxy Store, Gallery, Messages, My Files, Phone, Samsung Cloud, Browser, Voice Wakeup, Video player, etc. Out of room but you get the picture.

  111. Texas Made-avatar

    Texas Made

    2020-07-10T15:16:58.161Z

    This is a very helpful app. So....I just updated the app but there's no Dark Mode on it. I thought because the logo is now gray and black I thought the app is now in Dark Mode. I went into it and no DM. What happened? Just curious... Update....I figured it out....I just had to download the new app. I thought it did that automatically.....lol....silly me! Its all good now. OLED Dark and new U.I.!!!!! Good stuff!!!!

  112. Heather Cole-avatar

    Heather Cole

    2020-05-22T02:47:45.932Z

    This is the best phone that I've had thus far, I would recommend this phone to anyone and everyone. I think that this phone is a great comparison to an I phone. It has almost the same capabilities but for a lower price. They can keep the" I phones", I love "My Phone..... Thank you Samsung.l

  113. Sandy Fries-avatar

    Sandy Fries

    2020-07-30T02:52:13.519Z

    I try to download but it never does. My note 8 runs out of energy faster than it loads energy when plugged in. Even when plugged in my phone goes to zero energy.

  114. Leonardo Robles-avatar

    Leonardo Robles

    2020-06-26T23:18:26.140Z

    I have crappy tablet that when I play pixel gun 3d I can't even play it so much lag

  115. Evelene Turner-avatar

    Evelene Turner

    2020-05-31T02:12:46.861Z

    For one thing is to slow and it take it time when some one calls me I can't answer it and when I'm playing a game its cuts the game off and back to the beginning of my phone when I do talk to someone I can't hear them and they can't hear me.i want another new phone I have insurance

  116. Andrea Wooten-Mckinnon-avatar

    Andrea Wooten-Mckinnon

    2020-09-13T22:58:44.241Z

    I've bn tryn to update for over a month & l still hvnt bn able to, yet l keep gtn a notification to do so. This so aggravating. Your switch over has not bn easy for me at all......

  117. Ethan Sherry-avatar

    Ethan Sherry

    2020-07-04T18:09:49.798Z

    Annoying app that is preloaded and unable to delete or disable due to samsung(the option is not clickable). They say to call their support for help, but you cant fix a phone while you're using it..... Edit: the option to disable is grey and not clickable, despite what the developer said in their response.

  118. J F-avatar

    J F

    2020-08-02T06:48:58.391Z

    The samsung page and community isn't bad. That's not the issue. My issue is with the IpsGeofencing app that they put on your phone!! I didn't give permission for you guys to spy on me and my location. Check under your apps and see if it's been PUT on your phone without consent.

  119. Wanda Couch-avatar

    Wanda Couch

    2020-09-14T19:38:51.682Z

    I have seen no change, and it is telling me still that my storage is almost full, even though I have cleaned my apps. many times.

  120. Jim Taylor-avatar

    Jim Taylor

    2020-09-19T07:37:00.638Z

    Magnificent absolutely magnificent Without a doubt the most best app ever totally the best! I can't live without this app!✔️🎯💯 Udderly and absolute perfection. Amazing!!✔️💯🎯

  121. Rebecca Claytor-avatar

    Rebecca Claytor

    2020-06-02T23:15:54.177Z

    I can't hav this app cuz 4 about 5mths now can't login into Samsung acct. U hav no live supprt grp 4 help, ur Q&A'S dont match my issue. I've tried zilion logins but get sam results, after enterng usernm & pswrd it takes me bck to login screen. An pls get rid of ur annoying constant pop up msg says, "2 continue using serv u hav 2 sign in"! nothing deletes that stupid msg

  122. Robert Tullai sr-avatar

    Robert Tullai sr

    2020-08-07T15:42:29.517Z

    They recently added video chat and one permission for microphone and recording software and it's just too much information 3 passed around where anybody can gain access

  123. Likeyoflag 64-avatar

    Likeyoflag 64

    2020-08-03T12:51:10.542Z

    This app it trying to get rid of more apps then it shows me, and it takes up too much data. Please fix this.

  124. Rhea Kelly-avatar

    Rhea Kelly

    2020-08-06T18:57:44.900Z

    I have no clue what this is or does. If it is on my tablet, why can't I find it? The only apps I see are Samsung Notes and Samsung+. Why does it want me to do an update if I can't even find it when I swipe up to see all my apps!

  125. Vincent Goodall-avatar

    Vincent Goodall

    2020-06-05T19:15:58.491Z

    Don't understand why my device is Miss performance.

  126. maqui 4240-avatar

    maqui 4240

    2020-09-30T23:10:57.153Z

    Bloatware that fires up to tell u your battery is low when it's not to get you to open app. Force disable.

  127. Andrea smith-avatar

    Andrea smith

    2020-04-21T12:27:58.120Z

    The only reason this got a second star is because I've used it in the past but to REQUIRE ME to turn on my location in order to log in now that's a bit much so I guess I wont be using it. Why do you need my location I'm not even looking for a repair I need to log in for other reasons smh

  128. S. Edward Tj Gerety III MBA-avatar

    S. Edward Tj Gerety III MBA

    2019-03-17T16:47:34.190Z

    The app wants access to location of the device before it will allow you to do anything. Taking a great app and turning it into a violation of one's personal information. See Samsung's excuse, they use the exact langage that FaceBook used. Location data isnt needed for helping repair an issue with a phone. It is just an attempt to get sellable data. If this is not the case Samsung should allow you to bypass it.

  129. LuAnn Hilgart-avatar

    LuAnn Hilgart

    2019-06-20T12:06:06.220Z

    Keep getting Samsung members has stopped. I've reported this many times, but still get the message. It keeps me from logging into certain apps/accounts. Try to uninstall and it won't let me. I never had this until my phone needed an update. I was fine without it before, don't need it now, but can't get rid of it! It's garbage. Fix the issue, maybe it would be Ok, but I can't even use it anyway. So what's the point of having it?

  130. Riin music-avatar

    Riin music

    2020-05-01T06:49:52.415Z

    This app will end up taking up every ounce of space on your phone. I'm not sure if it will happen to you but my screen is having terrible issues now that I cleared the data on this. Tred lightly.

  131. Beth Darby-avatar

    Beth Darby

    2020-05-29T15:11:28.553Z

    I have been trying to sign in but it keeps telling me I have the wrong password or id. I have reset the password several times and it still says wrong password or id. I also get a notification that I need to complete my setup but I can't sign in to do so.

  132. Galaxydan Gray-avatar

    Galaxydan Gray

    2019-02-22T16:49:18.311Z

    this comment concerns the audio control for the Galaxy Tab 4. audio will not let you override Dangerous Level control, when connected to Bluetooth devices. keeps turning volume back down to safe levels. I use streaming audio with a Bose speaker. I turn volume up, tab turns it back down. PAIN IN THE ASS! LEAVE MY VOLUME ALONE. I'LL DECIDE WHETHER IT'S TOO LOUD OR NOT!

  133. A Fernandez-avatar

    A Fernandez

    2020-06-07T19:14:51.781Z

    I definitely agree with Brian Grimwood. My phone stops (unfortunately) it always says that. I can't reply when there's 11 or more in group chat. Other apps while in use freeze up and unfortunately stops.

  134. A Google user-avatar

    A Google user

    2018-11-18T17:21:31.105Z

    This is a sketchy app to begin with. Not only that but look at all the new permissions on this latest update! Whenever I see extra permissions when there is no reason for them it makes me suspicious. Never blindly update but check what is the change, features, and if it lines up with the permissions they are asking for. Regardless we're being spied on but we don't have to make it easy for them. Especially when there's no accountability for these apps or designers or manufacturers. We need to do our own research.

  135. Dalia Ordaz-avatar

    Dalia Ordaz

    2019-02-22T12:11:58.543Z

    I love the new look and feel of this app. It is not only easier to use, but also easier on the eye. It is neatly organized and fun to browse through. It's my "go-to" first when I need answers to everyday questions or minor fixes. My only complaint: The tips section at the bottom of every page guides you to the same tips repeatedly. A variety of tips that are relevant to the topic I OPEN/READ would be more helpful, but as always, you can (and will) learn a lot on Samsung+. Great job #Samsung🤩🥳❤

  136. A Google user-avatar

    A Google user

    2018-10-17T13:33:39.458Z

    The app is fine. It would have been much better if i had understood up front that i wasnt talking to a live person and was being routed through the equivelent of an IVR. I kept trying to type responses instead of selecting a choice because i wasnt sure of the category. I would have just guessed and moved on. Probably because of this, respoonse time was slow enough that many times i wasnt sure I wasstill connected. Next time Im sure it will be great! Question was answered..there was no problem and Im happy. Thank you for allowing feedback. The app did say it was new to be fair.

  137. Thomas Peck-avatar

    Thomas Peck

    2020-09-04T01:31:07.929Z

    Absolutely horrible, alleged service. This app is a waste since I have Google therefore I have no reason to have a Samsung Account which doesn't allow for certain features to function anyway!.

  138. Thiccer ThanU-avatar

    Thiccer ThanU

    2020-06-16T19:09:23.627Z

    This is nifty and helped me when my parents locked my phone and forgot the password

  139. Nicholas Cox-avatar

    Nicholas Cox

    2018-12-29T10:29:25.272Z

    The purpose of the app is pure, and I respect that greatly, but I do not enjoy the bugs related to the app. For me, the app crashed when clicking links or recieving support through the in-built chat system. It also wasn't very well laid out to describe the functions of Samsung on my device. Overall, I do not rely on this software, and I have chosen to simply work around it and it's flaws

  140. Susan Norman-avatar

    Susan Norman

    2020-08-08T03:26:29.621Z

    Google play really sucks. It moves in and takes over the entire phone. I can't stand it. When I am doing something I don't want to play their sucky games.

  141. Eric Morelli-avatar

    Eric Morelli

    2018-12-13T18:44:43.990Z

    Pointless app. Forces you to create an account to even access. Can't be removed from device. Why does everything need an account these days? Probably so they can harvest data and sell to other companies. At the minimum so they can collect data and have it stolen in the next data breach. This app along with the rest of the bloatware on Samsung devices is dumb, frustrating and a waste of space. I'm so glad my child's tablet will have Excel and Skype on it. Get them ready for the business world at 10 years old.

  142. Javier Rodriguez-avatar

    Javier Rodriguez

    2018-10-25T20:13:23.820Z

    I love the app, because it offers more than one could ask for. When you have your device(s) registered here and from which ever one you open the app from, it will give advice for that specific device. Also, great to have your device registered with Samsung because it can locate it and the last it was used. Thank you Samsung. Now, if I could just win a new QLED 70" tv or 8K😍😍😇😇

  143. Kaitlynloves nature-avatar

    Kaitlynloves nature

    2020-08-08T08:35:47.988Z

    Samsung will not let me delete this app. Its ridiculous. I dont need this app and it just takes up storage. Edit- they say that "we dont have an option to uninstall" but they are literally the shitbomb creators and update it(taking up even more space) ; so they could easily change the setting to be removable like other apps. Samsung is a dumpster fire

  144. Jeff Manley-avatar

    Jeff Manley

    2020-04-29T02:33:19.101Z

    What The H?!?! I can't login. Your website sucks ass and told me to download this app. It freezes up and can't login. My TV is having issues and I get jerked around by your people and have no tech support. Listen Samsung, Tech experts, your website and app sucks

  145. Andrew Murray-avatar

    Andrew Murray

    2020-02-24T14:19:36.921Z

    Horrible..all of a sudden my phone like everyone else kept saying I had no more storage left. Went through 2 days of moving and deleting things I thought I didnt need. Turns out this app was the SOLE REASON for the problem. It was taking up over 23GB of storage! Funny how it doesnt say it takes that much if you look at the current download specs. That's ridiculous. Once I figured it out I uninstalled it. All the storage warnings went away. Maybe I'll reinstall if it doesnt do the same thing.

  146. Arthur Armstrong-avatar

    Arthur Armstrong

    2020-09-18T15:10:14.700Z

    So far everything is working out but the voice mail part I want to get my voice mail straight out okay and my microphone straight out okay

  147. Azra Medea-avatar

    Azra Medea

    2020-10-14T05:13:08.820Z

    Had to uninstall. It interrupts me when I am busy using other apps. It also made other apps crash.

  148. Shannon McRill-avatar

    Shannon McRill

    2020-02-23T22:27:35.295Z

    Don't use this. It magically appeared on my phone and proceeded to balloon to 26 GIGS!!!! And, no, I'm not calling. Your app is abusive bloatware garbage with no actual usefulness for me, that I NEVER came and downloaded myself. I uninstalled and now have no problems, no need to contact you when I didn't bloody want it in the first place. Also, I'm like 95% sure all your 5* reviews are bought and paid for.

  149. Felipe Pubillones-avatar

    Felipe Pubillones

    2019-01-21T19:29:14.876Z

    tried it again after several years. still don't see the point to it. the information given really isn't that great nor important. you can find better resources searching online. and last thing you do is troubleshoot a device while using same device. Also, the diagnostic told are questionable. Speed test showed no more than 1/3 my speed and battery in fair condition. this phone is less than a year old, battery is great. every other speed test showed my full speed. This app just has 0 purpose.

  150. Jake Schiaffino-avatar

    Jake Schiaffino

    2019-01-25T08:05:20.750Z

    Seriously Amazing, I can't imagine ever using another phone without this level of support. Any issue I have with my phone or Samsung laptop, I just use this app to chat with a real life person and they always fix my issue. I use to search web forums trying to find my issue and how others resolved it but that's a waste of time. This app is so quick. I would pay for it if I had too