Samsung Members APK

Version -
Last updated: 2019-11-13 15:55:51

Expert support, community connection
& exclusive perks.
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Samsung Members apk

APP Information

App Download Version3.3.00.23 (330023000)
Updated2019-11-13 15:55:51
Apk Size32.41 MB
App DeveloperSamsung Electronics Co., Ltd.
Malware CheckTRUSTED
Install on Android and up

Download Samsung Members APK

App Description

Samsung Members is samsung,android,tools,members, content rating is Everyone (PEGI-3). This app is rated 4.33 by 54 users who are using this app. To know more about the company/developer, visit Samsung Electronics Co., Ltd. website who developed it. apps can be downloaded and installed on Android and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than Samsung Members APK Mirror. This app APK has been downloaded 1293525+ times on store. You can also download APK and run it with the popular Android Emulators.

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits 

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note: 
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

App ChangeLog

  • • Samsung Members is renewed over all.
  • • Enjoy new community features like the accept solution and the badge.
  • • Manage your device using the more powerful diagnostics feature.

App Screens

Samsung Members Screenshot 1Samsung Members Screenshot 2Samsung Members Screenshot 3Samsung Members Screenshot 4Samsung Members Screenshot 5

Reviews From google play store

Samsung members is unique app it has got all the features which i wanted i really loved the app, i can create profile and comment i can directly talk to the customer service and what i liked most about it is that i can test mobile is it in good condition and every other parts are working finely or not. So I appreciate the developer of the app and Samsung Electronics which is my favorite brand too. Try it you want be disappointed.

Before Pie update was able to use this app in English. But since update its all in Portuguese so am unable to use in English. Might as well be in Chinese. There is no settings to change language as there used to be. This app is no good to me because of this. Such a shame. Please fix this.

Was doing well, but then there was an error and my card wouldnt work. Had to clear it and re add it. This is really not good enough when your out and don't have the actual card in you. In disappointed you cant rely on the ap to replace your cards, making it pointless....really wanted this to replace cards not add to them.

This app is not found more useful because if you complaint about your device issues Samsung team didn't solve your problems. I seem they can be very busy and developer team didn't add any new features if you want otherwise customer helpline works properly and they always listen your problems but unable to solve your issue.

It's not really anything special to be completely honest, it does some stuff which is built into the galaxy phones as standard anyway, and as far as rewards go there don't appear to be any. Basically apart from getting marketing for other Samsung products there is no benefit to the app

Great app by SAMSUNG! Stay up to date with the latest SAMSUNG Mobile, news, updates, FAQs, comments, experiences, troubleshooting and online / remote support. Also offers vaque device info and hardware health CHECKING, all for FREE. A must for SAMSUNG user, even if you use your Google account to Admin. A SAMSUNG account is extra SECURITY in case of GOOGLE sign in failure. Register your device, phone number, imei and serial number FREE. Don't just OWN ur device, make it YOURS by LAW.

I lack confidence in the Phone Care features because they expect you to trust them to "optimise" your phone without clearly stating what is going to happen before it happens, e.g. it just "optimised" my storage, freeing up 2.2GB but it's not clear what exactly just got wiped from my phone. Instead it should diagnose what files could be deleted, allow you to deselect any you want to keep, then wipe the rest. Also there's no mention of when Android 10 might be arriving on Samsung devices.

The best app to keep my Galaxy on its top-condition posible! Includes many features such as Interactive Checking for my device to easily know if something's wrong, and a FAQ section where I could ask some questions myself and get descriptive replies within 1-2 days. Overall, that's what I rate for this app for now.

I like it but it doesn't seem to be for your select country all the prices as in U.S. dollar. And the beta testing of the next android os is only select countries too. Other than that I like it don't use it very often as I am in Australia so a lit of it doesn't apply

In order to use this app you have to agree to it collecting information on what apps you have installed on your device, how often you use them, what music, movies, shows you watch etc etc. Collects a lot of data on you. If your happy with that then cool. I'm not.

The app away displays all information in Korean language. I think the app must allow the user to select their country to show the info from their country. If you show the info from the model country. It's only waste info for me.

Not being a joiner I have a problem when trying to log into sky wifi cloud at cafe nero and getting pages long samsung advert trying to force me to join samsung cloud members & blocking the wifi. I have no wish to have my traffic recorded by Samsung as I use google anyway and with a vpn it is quite adequate, & private

Really good idea. It was nice to be able to ask questions directly to the experts... and get responses from actuall developers. Makes you feel connected.

Using a note 10 plus and a mere app like this not opening it's very irritating. Disappointed with samsung . It takes decade to open the app. Still no solution and no reply from samsung ...

Absolutely useless app. I opened it to register my new phone, but the register function wasn't even there; nor were "My Products". Instead, It offered me marketing gimmicks such as to invite my friends. Don't bother with this app.

i am using this app about 3 months. it is good. but i bought this phone in korea. this application showing in korean language. even the system language set in english. it is difficult to use.

The support personnel really is a waste of time. They have no idea what's going on and no technical knowledge. I can be so direct and precise when reporting a bug and the person will send feedback that is totally out of whack. You're better of Googleing a workaround

After latest update, stuck at loading screen. Cleared cache, cleared data and reinstalled did not solved the problem. Fixed it!

When it comes to benefit's, it look's like it feel's a little lag when scrolling. Please fix this issue.

I find it very useful to keep the phone in optimum condition through features such as Automatic checks and interactive checks. Can also get help when having a problem .

When I click on anything it doesn't load, just get a blank white screen. Was promised free earbuds but so far unable to claim them because the app is broken

Really good and helpful,hopefully wind forecasts will appear soon on this app for anyone with a hobby or employment that need wind forecasts.

Why is my battery running out so quickly? How long your battery will last varies depending on many factors including how you use the device, Mobile Network signal strength and device usage periods. Also, having many apps running in the background will consume additional power. Close apps to reduce the power consumption. Your device will also consume more power when you use mobile data in areas with very low Network signal. The battery is a consumable item. Overtime, eventually, its ability to hol

A Good platform to share experience regarding Samsung mobiles usage, but it is very slow to open.

A little hard to use the live chat function, I struggle to return to a chat and to reply.

Trying to claim the Galaxy head phones as part of the 10 year promo. Couldn't be more complex!

ask questions and get answers about your Samsung mobile, it's like stack useful app to all persons who don't know that how use Samsung mobile and about its feature

Samsung Members app doesn't opening after the latest update. Only the first page showing members logo and Samsung Members is only showing. It is not opening further. Please help.

Samsung Members has useful tips on using and optimising your devices. The news about Samsung products is good and some of the discounts on products are better than other places. The support service was quick to use.

Samsung will pay dearly for installing default app Bixby Home (eg. in SM-J415F).This obnoxious unremovable app speaks out at most inopportune hours in most disturbing hours . What's more Samsung Electronics has always left its buyers without recourse , even for feedback . I have their another phone SM-A500G wherein the auto-brightness goes on increasing until re-adjusted and then again, also its Gallery app prone to mistaken photo deletion ,unless put in time sort mode, UNFORGIVING .

I couldn't send the message from Samsung members. since the last update on my s8+ many things on my phone stopped working properly or stopped at all ,like: I cannot swipe down to see my notifications unlike before I can do that wherever , when I open window chat I cannot close it until I rotate my phone ! While I'm writing this message i want to attach a file but it's not working, to attach the file I have to rotate my phone, even sending is not working ,until I rotate my phone again..

Great app but would be nice to be able to set the default language in the app.

Great app and Samsung team is always ready to answer any questions you might have.

Tons of useful information and tips on using and caring for your Samsung device

I hope you will adjust the app according to the current city or place of the owner although the app is designed for a foreign country. I bought my Samsung phone from a foreign country. So sad I cannot enjoy freebies available to my country.

I haven't been able to use my app since upgrading to a galaxy s10+. In UK but getting message not available in this country. It is available in UK and always worked on my old galaxy. seems to be an issue other people are also having.

Missing many features taken for granted Windows10 DELL Medion Bauhn tablet touchscreens. EG snipping tool, download photo attachments to Gallery, copy and paste from Samsung advice to a document. Delete , sort, relocate options difficult to locate sometimes found by chance but not able to do again. Menu contains less demand options such as wallpaper, collage. Mysterious relocation to "secure place" of emails but unable to find again.

I can't check my sim card strength (antenna) because I have a problem with my network connection..even in the street 🤔

Doesn't allow me to change the region of my members app. It's locked on Spanish for some stupid reason and the live chat is useless.

Very good clear and easy to read But too much unwanted adds which is very irritating

My samsung s10 suddenly have a black dot on front camera, I am just using for not more two months. Can you tell me what causes it. I already cleaned the lense with a damp cloth but it still the same.

Must have it, if any problem, error wrote here, u get a solution very quickly. Thank You. 🌹

Very helpful solving difficulties n problems of bluetooth connections and others too..

It looks like it would be a useful app if I could understand the foreign language it is written in .... some is in English but most is foreign .... by the way the Samsung Club app is also in foreign language .... 3 August 2019, it's still mostly in Spanish, that's great if we spoke Spanish in Australia. drop another star.

Very prompt reply when I had a query; very efficient and helpful.

Nice app and mostly response is very good... Suggest to avoid sending automated response.

Few days may be two or more days this app is not working properly.

After the latest updates of this app i cant enter into it. Always something crashing. What the hell is this?

Only shows Loding screen when i open this app. On agree page. Title shows" welcome to samsung member ". Model: samsung j2 2018. SM-250F

Could not open the app just spinning progress response tried somay time still no response.

Good app and team mates helping the user if they face difficulty in using this app.

Wrong in app language if used with English phone language. Why it can't match?

I didnt know about the apps and even after installing i wasn't interested but eventually using it. I found it to be very usefull and recommended apps for all Samsung phone owners

I have used this app so far twice the first time was great got an answer that was easy to understand and solved my problem. The 2nd time they have asked for more information on my problem. So I am very hopeful in solving this one too.

Great step by step info to keep my phone running at optimum efficiency

why is this app no longer accessible. I did new systen upgrade and now I cant even get into the app. I'm just gonna uninstall it and not install again. it's been useless for a week. 😣 since did system upgrade this app is not working and my phone is very glitchy. I wish I didnt do the upgrade.

The app has some issues in opening it doesn't open it hangs for 2 to 3 hrs please fix it

Samsung phones dont know how to connect to the Internet, I have to manually connect to already set to trusted wifis just about every time. Trusted wifis ????

As usual just a worst app to make customers of the samsung devices think that it will help them (but it doesnt help them at all) .so if you have done a mistake of buying a hangsung phone it is for you

Performance of this app is satisfactory. I am satisfied.Wish it will help its users.

Thank you samsung members. i maybe have phobia now of my phone is being hacked even if i will purchase new one, but this apps have the best costumer service. And we are glad to have this kind of apps that we have now even in this new tech age because as of my experience there were many apps now that can't reach all thier costumers.

Very garanty my smart phone samsung Galaxy s8 plus is very good running not issued please update 10 and dual volte 4g +4g support and upgrade samsung developer. Thanks. Pro.

Worst app now . Earlier it was good, but now unable to open this app. Unable to open this app now. 👎👎👎

Phone is working much better. Really like this optimisation thing 👍

I've only used it once. I didn't expect much, but was pleasantly surprised. I received detailed and clear instructions in 24 hrs - perhaps sooner. I hope I won't have further problems but, if I do, I now know where to go.

There is no preferred language selection. So even though all of the permission notices and legal agreements are in English, (the app seems to know my 1st language) all the content is in whatever language is prevalent in your area. Hence, useless.

Search does not produce any results. Battery is however drained. There is no way to uninstall it either. I need an email app that works, allows aliases and for any email sent years ago to be easily found via a precise search.

Entertainers is not working at all. I download this app because of thet and now it has been stopped without any reason. Everything else in the app is not required

Nice app. I suggest if you could include in the test mic using headset as well sound using headset (if it is still necessary). Shout out to the tech guy who assist me, my apologies got disconnected. Thanks anyway.

Annoying app that I'd love to remove from my phone, but can't. It won't even let me disable it.

Dear technical team, The Samsung members doesn't work, when i go to send a messages it say the server error , try again later , what happen ? all that happen after last update , i need a reply and please a fix.

Useless app. Can't make queries because the type on the live chat self distorts. Frustrated with network connection with S10. LED icon editor samsung cover even worse. Does not revert to time. Samsung, what's happening?

It's really confusing and not intuitive and can't take a photo that you do directly from the app because there is a limit to the size. It also says my product is already registered. These things make me wonder why I didn't get an iPhone

No way to easily submit attachments or actually chat properly with support...

Terrible terrible app. i sent a question to the community in regards to Samsung devices failing to communicate to each other. got a response, but they offer no option to reply back. the whole app has terrible design; does Samsung actually test user experiences of their apps? so disappointed. yeah Samsung are way behind Apple with their seamless ecohub and user experience.

In other countries you get Betas but here they just want to sell you a newer phone for full price and call it "Benefits", well you are as good without the app.

Another update. And it still doesn't support the system wise night mode .

I reported errors with logs, and a basic response came up without explanation of the root cause from the logs. It is always a same response from Samsung - either clearing cache from the recovery mode or reinstalling an application.

I purchased this phone and the camera quality is garbage, very blurry also my chat settings are not able to be accessed since the recent update. I contacted my phone provider who passed the buck to Samsung and now Samsung is passing the buck back to my phone provider. $1,000 for a phone that's a piece of garbage.

Phone optimization and promos make this app recommended to check out

Good app but has a language problem. Some of the content keeps appearing in Italian instead of English and it seems that there isn't a language settings.

Haven't got any complaints with the couple of uses of this app so far, with everything being digital these days sometimes these kind of apps can make life with what I call nice phone being able to make life so much easier for ourselves.

Very helpfull. Solved my problem asap. Very good response time. Thank you

Good application for share our experiences with Samsung's smartphones..

Simply fantastic app... loads of features...loving it..

Now a days Samsung doing sooo wrong with their customers i think...soo much issues with my note 9...that's why i didn't upgrade to note 10+.. Basically i am note user...but they are giving their good stuff to their mid segment s- secure, Steady video mode, live focus after photo taken in gallery you can shift the focus i photos..AND THE BEST AR EMOJI MASK OPTION IT'S ALL AVAILABLE IN A50 (₹18490 COST) "BUT ALL THESE GOOD STUFF NOT PRESENT IN THEIR PREMIUM PHONE LIKE MINE NOTE9? WHY?

Excellent, unbelievable live wallpapers, my Samsung A40 is looking better than ever. Plus multiple papers can be changed from minutes to weeks. Great support from the makers!

Very helpful when i was so confused after the update. I couldn't find how to split the screen, but this helped me out. Thanks. Till next time 😉

Useful app to interact, ask, and get knowledge about Samsung devices!

How can you change the Language? from Korean to English? can you put it in the app? So it can be easily change. Thank you developer.

Always buggy. Working about 20% of the time

The device is very good but am disappointed that the feature of call recordings had been disabled

Doesn't work on my Galaxy S10+, keeps crashing and causing the phone to freeze. Phone works fine without it.

You people need to uninstall samsung one ui home for me as I try to uninstall this app it is a virus it come with the update few days ago I can't uninstall it won't let me.. it won't let me post anything to samsung why can't I post this message it is greyed out

Took like decade to load and still didnt perform well on my s10+

The interface should get dark when the dark mode is on

Privacy policy not in my language and no option to change. Therefore uninstalled.

Great at answering a question, without having to email etc. Reply is sent to front of your phone, so can't miss it when it arrives.

Problem doesn't solve by the help of Live chat. Just I hate it. 😰😭😢😱🥶🤬

The services are speedy and speedy. Good job!

Apk scan results

Apk Scaned By TotalVirus Antivirus, Was Pure And Safe.

Scan Stats:failure:0|harmless:0|malicious:0|suspicious:0|timeout:0|type-unsupported:12|undetected:61|
File type:Android
Magic:Zip archive data, at least v1.0 to extract
File size:33980304
Uncompressed Size:3701432
Contained Files	:3708
Contained Files By Type:gz:1,ogg:3,png:503,


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

retrieve system internal state
Allows the app to retrieve internal state of the system. Malicious apps may retrieve a wide variety of private and secure information that they should never normally need.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

measure app storage space
Allows the app to retrieve its code, data, and cache sizes

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

change/intercept network settings and traffic
Allows the app to change network settings and to intercept and inspect all network traffic, for example to change the proxy and port of any APN. Malicious apps may monitor, redirect, or modify network packets without your knowledge.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

toggle sync on and off
Allows an app to modify the sync settings for an account. For example, this can be used to enable sync of the People app with an account.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

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