MySejahtera APK

Version 1.0.33 -
Last updated: Wed, 21 Apr 2021 22:34:46 UTC
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MySejahtera apk

APP Information

Download Version 1.0.33 (10033)
Apk Size14.96 MB
Malware CheckTRUSTED
Install on Android4.4.x and up

Download MySejahtera 1.0.33 APK

App Description

MySejahtera is onegovappstore,mysejahtera,health,fitness, content rating is Everyone (PEGI-3). This app is rated 5 by 9 users who are using this app. To know more about the company/developer, visit GOVERNMENT OF MALAYSIA website who developed it. apps can be downloaded and installed on Android 4.4.x and higher Android devices. The Latest Version of 1.0.33 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 27553+ times on store. You can also download APK and run it with the popular Android Emulators.

MySejahtera was developed to assist in managing the COVID-19 outbreak

App ChangeLog

  • The Phase 2 Immunization Program began on April 19, 2021. The target group for Phase 2 consists of the senior citizens, chronic patients (comorbidities) and People with Disabilities (PWDs). Register for vaccination through MySejahtera now.
  • This version contains minor bug fixes and optimizations.

App Screens

MySejahtera App Screen 1MySejahtera App Screen 2MySejahtera App Screen 3MySejahtera App Screen 4


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

control flashlight
Allows the app to control the flashlight.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

manage document storage
Allows the app to manage document storage.

read the contents of your SD card
Allows the app to read the contents of your SD card.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Bernard Wong-avatar

    Bernard Wong


    Having account registration issue and contacts support help desk. It has been over a month and half and my simple issue has yet been resolved. Supports took average one week to reply and every time it is different individuals handling the case without looking at previous context, leading to confusion and frustration. It is also obvious the support team does not communicate well with the tech team, I just want to simply register an account.

  2. Coca Yip-avatar

    Coca Yip


    daftar premis Below are two issues that I suggest you to look into. 1. The check in records doesn't sync. I have just changed phone and all old history is not synced in new phone. I had to carry two phones for at least 14days I believe? 2. I was able to use the app this morning, but around lunch hours, the app just wouldn't launched on my new phone. I had to clear data to be able to launch app. When I log in again, all history gone. How am I supposed to prove my history when blocked?

  3. Shirloo-avatar



    daftar perniagaan App is quite buggy at times. Can sometimes take awhile to load and sometimes the app will just crash. My app crashed and couldn't be opened so I reinstalled it. Not sure if it's normal, but my entire check in history is gone after the reinstall. Pls get this fixed, don't want to be in a situation where the app crashed and all the check in history is lost when there's a police check. 🙃 - I have already mentioned that I have REINSTALLED the app. You have not addressed the issue of my check-in history disappearing after the reinstall. Please read my review properly before replying to it. Your reply is most unhelpful.

  4. LM J-avatar

    LM J


    check in I had high regard for the app until I was labelled a PUS (suspect case) on 23 March 2021. Until today (11 April) my status has not changed! 18 days!!!! I never received daily health assessments. Hotline numbers not reachable (keeps ringing). The so called HelpDesk is super unhelpful. I keep getting automates messages that I would receive a reply in 5 days but that reply has never arrived in over 14 days despite sharing my negative PCR test results. This is becoming unbearable!

  5. Kell W.-avatar

    Kell W.


    qr code This app should also integrate Covid ENS(Covid-19 Exposure Notifications) that can be found in google's setting. The Covid-19 immunisation program is providing insufficient detail for users. The UI of the QR scanner is really outdated and slow. Additionally, adding dark mode, modernise the UI to improve app responsiveness & performance would be great. I've experienced choppy & laggy animations back in android 10, but less of it in android 11 now.

  6. EdDi SB-avatar

    EdDi SB


    register Awesome app. Just a suggestion. Please maintain the "Check In" Button at the bottom even after you have successfully checkin, or even failed to checkin. I know there is a Check In icon on top right of the screen, but people with bigger phones will have to use 2 hands just to tap on that icon. In my case I would rather just press the back button and click on the Check In button again. Imagine going to a Mall, yikes! It's easier to just maintain the Check In button at the bottom at all times.

  7. Kai Jun-avatar

    Kai Jun


    qr code for company So, the developers probably never thought of this, my friend had problem, if one lost his phone or his/her phone number. How are they supposed to get back their account? IC? Only have one. Verrification code? No. Email? Didn't sign up with. Without account, you get fined. This is a serious problem. So please! Fix this app, think of the problems. They blame us if the app fails. They don't blame you. I still didn't say anything about the UI. it's basically for Android 5 device

  8. Sammy Lane-avatar

    Sammy Lane


    premis I have recently changed my phone number and unfortunately my old number is my user ID, hence I can only delete the existing acc and create a new acc. The account has been deleted successfully but issue came when I tried to create a new account. Issue: "I.C No has been registered / existed in the system". I was like???. So the system deleted my account but the" IC. no"still remained in the system? In that case, how can I register a new acc?

  9. Shabeer Mahomed-avatar

    Shabeer Mahomed


    daftar App is poor, for a week now I am trying to register. error is invalid password / email address. Its takes approx 15min to get the OTP via email. there is no way to reset ones profile. I have submitted a HELP, the reply is automated reads the same all the time. i am arriving on Wednesday into Malaysia from South Africa and don't have this app installed. i am sure what will happen to me at the airport. Please HELP

  10. Dexter Lim-avatar

    Dexter Lim


    sign in It's all good until this morning. Can't open the app at all. Keep auto closes everytime I open the app. The app is very up-to-date and I've tried rebooting my phone. Still can't open at all. Tried uninstall and reinstall. Can only open once. Once I closes the app, the app can't reopen anymore. I tried many times already.

  11. Lionel Thean-avatar

    Lionel Thean


    It was working fine so far, but today I can't open the app during afternoon onwards, tried reboot my phone and reinstall few times, I just can't open the app, when I open the app it's just black screen. It has all the permission on phone. I even reset my phone and able to open just once, afterthat the problem came back.

  12. Eik Seng Eng-avatar

    Eik Seng Eng


    I have been having the worst experience using this app, after the update with the vaccination option the IC number went all was wrong and with that the camera scanner doesn't work helpdesk has been no help at all. This matter has been back and forth on email for almost a month. MIND YOU I M A SENIOR IN MY LATE 70s and this has been so troubsome for me to go anywhere and everywhere with this app not working at all.

  13. Liana Yusof-avatar

    Liana Yusof


    I recently changed to new mobile number. I tried to update the new mobile number in mySejahtera apps. However the app did not accept my re-registration due to the nric number is already exist. I was then guided over my personal email to delete the existing mysejahtera account. I did so on 3 April 2021 and received acknowledgement email on the same day. To my surprised, up to now i still unable to re-register the new mysejahtera account. Can anybody pls help? Thanks

  14. Kevin Gereman-avatar

    Kevin Gereman


    The app crash sometimes, need to re-install it but then all of the history gone. The history shouldn't be missing even after re-install. Please fix this issue so that whenever this happens, it will not compromise the check-in history. Or provide an option for user to recover their history back when its lost.

  15. Anthony Ooi-avatar

    Anthony Ooi


    Was working without issues then today although I was using it for check in as usual in the morning, a few hours later when I try to launch the app again, all I get is a flash of black screen then nothing happens. Chk in setting shows app running. Force stop and relaunch app same thing. Restart, hard power off and restart doesn't work either Uninstalled and reinstall got the app to work on the 1st launch that I have to login again. Exiting the app, and next I try to launch same black screen

  16. Luqman Hakim Harun-avatar

    Luqman Hakim Harun


    The app generally is good, but I think on the qr code scanner page, should make it more bolder/clearer information regarding the user status. Ive been declared as casual contact no symptom but i didnt notice the notification since its too small & not highlighted. I only notice the status when i close the scanner to register vaccination. Now ive been busy informing family & friend who have contact with me for last few days to monitor any sign themselves.

  17. Elena Almeida-avatar

    Elena Almeida


    Not sure the effectiveness of it. We hear more quickly about affected areas from the businesses themselves rather than through the app, so what is the usefulness of the app? It seems like just a way to punish / fine people, rather than to actually warn or perform necessary contact tracing to prevent the spread. Once, my husband and I went to a grocery store, and his MySejahtera app showed that the store was "low risk" but on mine it showed "risky" - perhaps there is a bug that needs to be fixed.

  18. Kelvin Yip-avatar

    Kelvin Yip


    After up grade to latest ver, the apps difficult to open up. It will close after few second tap open. Worst. This is no joke, or else unable to scan then officer come we die die eat the compound. Attemp several time open, it will prompt to said fail to open my sejathera then ask to clear hiatory. Whats wrong now? After up grade new ver, getting worst.

  19. Nurul Aqilah-avatar

    Nurul Aqilah


    ;( I changed my phone also update my number phone. Then, I can't log in the app at another phone. It said that INVALID ID or password. But, I just got email from mysejahtera that I already update my details. Then, I ask mysejahtera by email. They told me to make a new account. But, I can't create it because the ic number was same. I keep tried. I ask helpdesk and try forgot password button. But, it is really really not helpful. So please !! Update this app as soon as possible. PLEASE!!!

  20. Eddie Thum-avatar

    Eddie Thum


    Scan first time this morning at my breakfast place. Later when tried to scan at my workplace, app cannot even launch after few times! Had to use other QR reader to check in. Had to uninstall and install the My Sejahtera app for it to launch again. What happened?!! Now I can't see my history records anymore. App worked once and then cannot launch again!

  21. Louis Ng-avatar

    Louis Ng


    Back to 5 stars. Need to edit it back to 3 stars because i m having hard time accessing the app to scan. I will need to stand and wait to allow the app to startup and launch. Scanning is another issue all this while. It has to be on certain angle, distance and lighting.

  22. mona-avatar



    For update of name was not available. I had verified using the correct name as per IC. However it changes back to early-registered name. Kindly assist in this matter, fear of getting penalised. I had sent this issue to helpdesk many times since last month but no reply. I have screenshots of the correct name I had changed before it changes back. Please do help in any alternative or reply to the issue I sent. Your help is much appreciated.

  23. Illya Balkhis-avatar

    Illya Balkhis


    When I scan, nothing pop up . I tried multiple times and even uninstall and log in again but it still does the same . My internet connection is fine but still when I scan, no history is being shown . Please fix this .

  24. Jeannie Bernice yee-avatar

    Jeannie Bernice yee


    I have the same experience. Suddenly can't open the app at all. Keep auto closes everytime I open the app. The app is very up to date, i had updated yo latest version. And i tried rebooting my phone still can't open at all. Im going to have 2nd dose vaccine soon. Is stress that the app couldn't open now.

  25. dontmention-avatar



    Please fix the problem...before update the system was the apps doesn't show up when i want to scan the barcode..i had to open for 2 3 times until it show "the apps not working please dlete history..anf then after sign in after scan than close it happen again all the time i want to scan..already uninstall but still same...

  26. officials M.S-avatar

    officials M.S


    These applications are good and good for everyone. in order to avoid being accused of being the cause of the virus and being a carrier of the virus. these causes are all due to the confusion that occurs as a result of hearing the news of incorrect and untrue stories that cause everyone to go through and face the infection. deep understanding and meaning.

  27. Hazizun A. Rahman-avatar

    Hazizun A. Rahman


    Been using it since the beginning with no problem... But suddenly turn to become a stupid apps since yesterday. Cannot open the app as it keeps turned off immediately by itself... Already tried to uninstall and reinstalled... Same problem. Don't know what is going on... It just becoming stupid and refused to work anymore.

  28. Segaran Xavier-avatar

    Segaran Xavier


    Vaccine update was excellent,but a reminder 3 days ahead would be better.Luckly I checked and only the previous night I knew otherwise I would have missed the schedule.May be can include grab,I cannot assess grab,each time cannot verify my picture in their update.No such problem with MySejahtera.Thanks.Try the reminders and include more facilities like grab.

  29. Tan Siew Choo-avatar

    Tan Siew Choo


    Cannot log in back to the App after forgot the password and the sms to reset was sent to the old phone number.. Already sent email for help... But I think still need to wait in queue.. If cannot log in.. then I'm getting fine.. Who should I blame... Can't the fine be dropped.. The developer should look into this issue.. And fix it..

  30. Natalia Jalil-avatar

    Natalia Jalil


    Emailed twice more than 3 weeks ago. No response. I desperately wanted to update my name as it was created wrongly. Your FAQ is saying to update app and after that I would be able to proceed. Nothing changed. Nothing! I will summarize tje issues: 1. Updating Name - email sent. No response. Cannot book for vaccination if under wrong name. 2. Reset whatsoever location for my dependent's location. My Mom in JB but your arrow pointed KL. Tried to update but still pointing KL. Pls HELP.

  31. Hidayatul Muhammed-avatar

    Hidayatul Muhammed


    I recently change to new phone, but cannot login anymore since I forgot my password. I tried typing every password that I used, but keep getting invalid password. I send SMS to reset, but everytime I click the link, it go back to starting page. No reset password whatsoever. I'm stumped. How to fix this? Until it's fixed, I'm staying home instead of risk getting fined 10k. Please fix it asap.

  32. anonymous_n nn-avatar

    anonymous_n nn


    It is good if the apps can provide the details and time which a person (casual/closed contact) exposed to any positive covid patient. Please also re-construct SOP for scanning using mySejahtera because if commute using public transport like mrt/ktm/lrt, the place recorded only at entrance station. It is to vague to monitor and trace any cases.

  33. Rose Lee Onong-avatar

    Rose Lee Onong


    They sent me the password reset to follow instructions but when goes back to the same apps page and nowhere to change password. What is this? Is it a joke or what? Where is the page for us to change our password? Due to this, can't use MySejahtera. Hv to do check in manually and i hate exposing my ic nbr & contact nbr to the public in the registration book. Help desk? many days do you need to reply my email...???????So frustrated with this systems..

  34. dog's pAws101-avatar

    dog's pAws101


    Stupid app. It won't allow you to sign in a new account. Keep blocking me and said "server disconnected or internet is not strong". How can I sign my account if keep saying invalid all the time. I use my own phone number and it said invalid. Pathetic app. Next time if you want create an app, do it good and efficient. Be like Google. If I get saman, you're the blame.

  35. nur qaisara-avatar

    nur qaisara


    my sejahtera kinda great app for our new normal life but it literally hard for me to log in my account back into my new mobile phone , I've been try it in so many ways , I've registered my mobile number and IC number to my sejahtera using my late mobile phone but when i want to log in back they just keep saying " invalid password " . I'm 100% sure that i put a correct password on my account , please take some action , 10k is kinda huge for me & my family 😌

  36. Lee Lynn-avatar

    Lee Lynn


    As I didn't see option of "Add Vaccination Dependent", I manually change the default details, who knew it would change my personal details, which means my registered mobile number is in another person's name now; the worst thing is I can't amend my name and IC no.! Please attend to this issue asap, 10k fine is too much for this bug :')

  37. PG1 Donia-avatar

    PG1 Donia


    Suddenly can't use the app. 'Mysejahtera keeps stopping'. Just update the app to latest version, install and uninstall but still can't open, just go blank, crash and keep telling me 'mysejahtera keep stopping'. My device also being on the latest update still crash.

  38. Awang Kerim Akim-avatar

    Awang Kerim Akim


    Hi. I've been dealing with crash apps since this morning. I thought im not the only one who's been dealing with this issue but i check with the other users and the apps run fine with their phone. Is it the issue occur to certain phone models only? My phone model by the way is vivo 1902.

  39. Mark Milton Wanan-avatar

    Mark Milton Wanan


    The app fails to start... It began to happen like this when the app crashed... It says history memory is full.... I have no choice but to delete it... Then the same thing happened even after I deleted the history... Edit: Issue solved... Something to do with updates...Thanks Government of Malaysia... 5 stars for quick response and consideration... Now the app is working just fine

  40. Danny Lim-avatar

    Danny Lim


    After the latest update yesterday, the app is incompatible with my wife phone. Cannot access the app anymore. I have try to uninstall and reinstall but still cannot work. The above issue has been rectified. It is due Android webview update. Add another 2 stars.

  41. Evelyn Marie Culey-avatar

    Evelyn Marie Culey


    Worst app ever! The 1st time I registered was fine. Then I had to change mobile and wanted to log in. It says invalid ID or password. I tried resetting my password and got the reset link in my sms. The link did not bring me to a resetting password page, instead to normal login page. I tried using my email to reset too. I used the OTP sent via email but got an error message instead. I re-registered using email instead my mobile number. Error! Note to your respond: mobile is new and number is old.

  42. Allyson Lim-avatar

    Allyson Lim


    At first the apps cant be open, so wentt to website , said to uninstall then install again. Now the apps cant be downloaded. Stuck at 97% . Cancelled and reinstall again. Still the same.. When it was working yes it is a good apps but now it is not working properly. Please help !

  43. Karen Lee-avatar

    Karen Lee


    I would like to share an idea on improvise the app by adding 'Favourite places'. Especially people are traveling by public transports, we won't need to queue and scan which we might miss the train or lrt. We just open Mysejahtera app and click on Favourite and check in. Its just an idea to share.

  44. Lim Kee Hui-avatar

    Lim Kee Hui


    Can't be open so sudden this morning. All the while no issue. Had tried uninstall and reinstall back still the same issue. And very trouble when enter any places only this app scan are accepted. Until now reinstall back the third time still cannot open. Keep pop out this app keeps stopping.

  45. Viona Alizzcia-avatar

    Viona Alizzcia


    Hi, i am trying to apply for the vaccine but i couldnt rmmbr the password for mysejatera. Ive try to reset. But when the reset link are sended to me, it doesnt help bcx nothg help to reset the password. I use another phone n download mysejshtera. But nw i really cnt do much. I kindly request for u guys to fix my problm. The rules from the govermnet is getting tighter. I dnt wnt only due to this app, i hve to be compaun. Please help

  46. Kaido KIB-avatar

    Kaido KIB


    Im having crashes when I opening the apps. After reinstalled and messing around, I found out that the apps will keep crashing if you close all the background apps included mysejahtera. The only way to get it work is delete all the data file or reinstall the apps.

  47. najmin azalia-avatar

    najmin azalia


    Edit 24/3: New update makes the app crash. Pls fix the bug. ****** Tried to register a few times using phone number but failed. No TAC received no matter what time I try to register. Only after I used email, I'm able to register. Pls fix this issue.

  48. Ac lau-avatar

    Ac lau


    Apps suddenly crashed this morning, after reinstalled and sign with old id. It only run once then again crashed. How to identify my scan if polis checking? For temporary i just check in with writting name and ic... Please check apps for bugs.

  49. Lai Chee Hau-avatar

    Lai Chee Hau


    Worst app ever. After I have changed a new phone, I want to login but password is invalid. Then I tried to reset password, but it keep bringing me to the login screen of the apps instead of the password reset screen. After that, I wrote to the Helpdesk and the reply given by Helpdesk to my email is exactly the same message I wrote 😑.

  50. Annissa Dimah Seli-avatar

    Annissa Dimah Seli


    It's a bit confusing at first .. When I try to register it, my IC number have been used. Can't change it? Can you make an update for one chance to change our profile information? I want to register, but it say the ic/passport was already used or it already in your information. I don't know what happened. Try uninstall, reinstall back doesn't work ... how to fix it.

  51. Joe Koo-avatar

    Joe Koo


    Has been using since launched and was fine. Today, all of the sudden the apps just wouldnt open. Have been uninstall and reinstall a couple of times and still the same.

  52. Josephine Nathan-avatar

    Josephine Nathan


    The covid-19 vaccine registration experience on this app is terrible. I have registered last month but I didn't get any confirmation. My son has to re-register my details twice, then only it showed the status of the registration

  53. Oscar Ang-avatar

    Oscar Ang


    Updated and it crashed even more often. Need to restart my phone every time. Was unable to submit my declaration of health. Always said my submission failed. Pls fix it ASAP. This is unacceptable during this critical period.

  54. Mohamad Faizal Drahman-avatar

    Mohamad Faizal Drahman


    I using mysejahtera with ios and android with same acc phone number before but facing no problem.. after new updated i cant open in android..need to uninstall then install back to open it..but after using it for a while it cant open again..i try same method uninstall and install to open it..again it wont open after several used

  55. Azharzin Ahmad-avatar

    Azharzin Ahmad


    Please make the 'check in' button (after selecting our dependents) a bit bigger and place it somewhere at the middle lower position (instead of putting it at bottom right) for easier access. Thanks

  56. kechot cool-avatar

    kechot cool


    No issue so far, works great. However, if there is history feature where we can see the places that we have been, would be great. Updated: history feature added. Thanks Dev

  57. Seng Kok Loh-avatar

    Seng Kok Loh


    Having problems launching the app. It doesn't work now although it was OK initially since used almost a year. Tapped now but not responding & couldn't open any more. So can't do scanning for registration to enter into any premises. What's wrong with the app😢😭

  58. Marcell Chang-avatar

    Marcell Chang


    I cant open back mysejahtera app after updated. Already try so many times uninstalled, install back..even my phone also try to restart & off so many times, but still cant fix the problem..😶..Dont know whats the problem with the apps.

  59. Faithful Ong-avatar

    Faithful Ong


    No body temperature record function, just merely a check in function app. That's why its efficiency in controlling this outbreak is very limited and doesn't help much because the responsible of checking temperature falls under premises or business owners.




    My App crash after newest update, can't open. I need to clear cache, storage and force stop the app before i can use, but the app still crashing when i want to scan for another location.

  61. KJ Ling-avatar

    KJ Ling


    Pls include option to switch camera for QR scanning. On my phone (Google pixel 3XL) the check in only allows the front selfie camera to be used, making scanning and check in a comical affair every time. Thanks

  62. HerbsSecrets立寳堂-avatar



    My Mysejatera app crashed, try to uninstall and reinstall back, and I try to use my password, unfortunately, mentioned I using wrong password. Choose the option of reset password but the website hang for an hour! Such an inconvenient app for user and yet force everyone using it!

  63. Donnie Lim-avatar

    Donnie Lim


    after update.. only use 1 time then after that keep crashing.. whats going on.. so many times use to scan no problem... after update nimkampook. please look into it. whats the point download cannot use. uninstall and install still the same.. made it easier to reset password..

  64. chay fong li-avatar

    chay fong li


    Why the app can't launch at all??? After uninstall and install again, can only login and check in once, then the problem starts again.... I've already uninstall and install 3 times today....

  65. Mark Chiam-avatar

    Mark Chiam


    I did have registration issue at newly launched stage. Fortunately the apps administrator respond and resolve the issue immediately. As far the apps is working fine for me.

  66. Fazlee Monty-avatar

    Fazlee Monty


    Today, all of a sudden it just crash when I try to open it. I have to unistall then re-install back each time I want to access to this app. Please help. Please make an app that is reliable to users and not troublesome. Please Please Please.

  67. Cheow Kein Ho-avatar

    Cheow Kein Ho


    Update: Not crashing anymore after Google fixed the webview issue. Thank you for the news update. Latest update keep crashing on my redmi S2 phone. Was working properly before the update.

  68. Abdul Halim Lokman-avatar

    Abdul Halim Lokman


    I have problem with mysejahtera apps, it was okay when the first login..but I tried to open the apps for the second time, the screen turned all black and automatically go out from the mysejahtera apps..Please help me cause I need to use it for work

  69. Dalia Mahmoud-avatar

    Dalia Mahmoud


    Today Application not open anymore. When click on icon, app screen open and closed immediately! I found many posts that some applications not open after google update google android webview. I think MySejahtera is one of apps affected. Plz solve urgent

  70. Eunice Lu-avatar

    Eunice Lu


    My mysejahtera app keep on crashing after the update. I'm using samsung s20. Is it incompatibility issue or is it bug issue? Edit: found the source of problem already. Latest update to android webview caused all the crashes. After uninstall latest update to webview, app ok already

  71. Ivan Teo-avatar

    Ivan Teo


    Installed version 1.0.31. Until today, there is no option of 'add vaccine dependent', could you kindly check? Also, a bit confused on why the vaccine dependent must be a person without smart phone? If a person would like to register for husband/wife, other family members who have smart phones (but the family member would like to have their vaccination date the same time as the main applicant), then what should we do?

  72. Norhaya binti Mohamed-avatar

    Norhaya binti Mohamed


    I've change my phone and tried log in my new phone but couldn't get through. I've tried the forgot your password button but the reset button doesn't even reset my password instead always going back to the main page.

  73. lisa dieh-avatar

    lisa dieh


    I want to update my full name as per ic and for the vaccine registration. I already update for few times it still show the same old thing. How to it solve?? Check on help desk just says tht update the app then click on profile. Then still can't update as it show it's already verified. Any other solution can solve it?

  74. Tien Aiden-avatar

    Tien Aiden


    Have been reinstalling this apps for the 3rd time just for today. And all my tracking history are gone. Can't even open the apps causing me restart my phone but it doesn't help. Must uninstall and reinstall.

  75. Shobana Rao-avatar

    Shobana Rao


    This app sucks! It hangs n now it keeps,asking me fir my password. I forgot it and it has given me a link to reset! Bug the link just direct you to the my sajehtra sign in page n the whe thing repeats itself! Sucks.

  76. Keat Ying See-avatar

    Keat Ying See


    The most lousy app in the world. After uninstall & reinstall cannot login. After key in password cannot login. Click forgot password says invalid mobile number. The link sent from customer service cannot help at all. Same problem. Invalid mobile number.... Very troublesome now. Without this app cannot go every where. Pls help to solve this problem!

  77. Khozema Gabuji-avatar

    Khozema Gabuji


    Easy to use. Has multiple functions such as booking for Vivid vaccine. Good for shopping, etc. Avoids having to sign in. Occasionally the response is a bit sluggish.

  78. Munirah Ismail-avatar

    Munirah Ismail


    Update: Thanks for the info. I've update both apps but does not resolved the problem. I try to uninstall the AndroidWebview and now it's working well. ................. I dont know why today the apps keep stopping. Tak boleh buka. Pls help to fix

  79. BryanLee91-avatar



    mysejahtera apps keep on forced close in my android latest version. each time need to reinstall and only can use for one time,but once use and close,it will auto forced close again until i need to reinstall the mysejahtera apps and keep on doing the same thing,please fix this asap,tq

  80. Brotha Isen-avatar

    Brotha Isen


    1. Loading time taking too much time. 2. Sometimes needed to tap 'scan' multiple times to enter qr scan cam. 3. Slow operation even on full internet connection.

  81. Lim Chze Lor-avatar

    Lim Chze Lor


    Ever since the new update, I can't open the app anymore. Run through the usual trouble shooting and still unable to on. Kill the app. Off the phone and restart. Uninstall and reinstall. Still can't on. Resorted to write my name instead.

  82. lisa khoo-avatar

    lisa khoo


    Tis evening, my app actually crashed when i wanted to scan during dinner... It kept stating 'mysejahtera is experiencing crashes. Pls contact the customer service for a solution'. Wats going on? I hv tried re-installing but still the same problem persist.

  83. Fong Ah Hing-avatar

    Fong Ah Hing


    I've just changed my phone number and try to register and it was mentioned already existed in their system. Beside that I've sent email to help desk and the information given was not helpful at all. I don't understand why this apps got so many errors.

  84. Ethan Tan-avatar

    Ethan Tan


    Edit: 23 Mar. Today 1st scan at work still working. Now at 10:00am, apps keep show error. Restart phone still the same. Edit: 25 Feb. It would be great if we can register our "dependent" for vaccination via the same apps. This app is getting more mature. Simple and easy. Good job.

  85. Fragile_ HandleWithCare-avatar

    Fragile_ HandleWithCare


    Slow to load, and I have problem to register my new contact number. I have tried everything, still no help from mysejahtera helpdesk. I already emailed, but no response. How come you wont allow for users to update and changed informations, to link the cell phone number to NRIC? What is the logic in that? The most important thing is the NRIC, not the cell phone number.

  86. NBA-avatar



    Your app cannot open, reset, try to register with my second hp number and still failed. Pay attention lah....reset password but still cannot login. Dr. Noor Hisham and KKM, please rectify this issue.

  87. My Channel-avatar

    My Channel


    After new update 2 days ago, the apps always crash, unable to open the apps, how to check in, please fix the apps, if not, what's use of the apps. Then want to fine people because of not using the apps.

  88. qurrotul aini-avatar

    qurrotul aini


    Congratulations! I really love this app and it's making me easy to register in then I just need to scan the QR code then I'm done! Thanks very much for this app!❤️

  89. Shitangsu Das-avatar

    Shitangsu Das


    You should develop a widget for my sejahtera so that it can be placed on the home page for one tap scanning function. Currently it takes a while to launch the app and do the scanning.

  90. Mohd Shukree-avatar

    Mohd Shukree


    I use samsung galaxy tab A and unable to 'check in' once i updated the apps.already re-install the apps but still failed to check in. Already clear cache & data.reinstall and enable/allow permission for camera and all..still no check in button appear

  91. Zetti Ishak-avatar

    Zetti Ishak


    The old number that I registered using this app expired and there's no other way for me to log in to this app. Emailing to the help desk are not even helping and there's no person in charge that I could reach out to.

  92. joel lim-avatar

    joel lim


    Bad app!!! I've updated the new version two days ago and it keeps crashing. It won't let me in to the app. I cant even scan the QR code. Got to give you one star.

  93. Agnes Valerie Chong-avatar

    Agnes Valerie Chong


    I hv received 2 doses of vaccination however my mysejahtera app does not update it at all. Its status is stopped at 'assessment' section although I hv submitted the assessment multiple times. I cnt receive my ecertificate becos of this. I hv emailed via helpdesk twice however there is no reply at all. Pls kindly look into this.

  94. Ooi Hock Lee-avatar

    Ooi Hock Lee


    MySejahtera is a great device to monitor your daily activities.You do not need mobile data to do the check in, so everyone can use it dataless and with confidence.The only issue is that the old history disappears.

  95. Hisyammuddin Abd Malek-avatar

    Hisyammuddin Abd Malek


    Unable to remove the dependent list name immediately. And after a few try also still the same. Today not able to scan with another dependent name in the list.

  96. Sashe Tharan-avatar

    Sashe Tharan


    This app need internet connection. It cannot be used without internet connection. So we need app which can be used without internet connection, save the data and the data will be uploaded when the internet connection is available.

  97. Beingmom rojak-avatar

    Beingmom rojak


    Can I check why the app keep quit when I try to open the app when want to check in? This issue start from the time when I went for lunch today - 23/3/2021. My colleague had the same issue as well. Please check!!! Tq

  98. amelia-avatar



    I have trouble to login using my new number. It said that my new number cannot be registered because it is using the same I/C as my old number. This need to be fixed as soon as possible as it will be easier for authorities to contact me about the case

  99. Hemleen-avatar



    Its very easy and convenient. However, recently had issues to login as it keeps on mentioning that User ID / Mobile number already exist. Basically the helpdesk suggested some solutions that wasn't helping at all.

  100. Carol Ujan-avatar

    Carol Ujan


    Check in doesn't work. After scanning the QR code the app redirects me back to the check in page. Isn't it supposed to show the page with the ✅ on it?

  101. Delete it-avatar

    Delete it


    Install and uninstall again and again. Idk what's wrong with the app. The app can't even open. I have to uninstall then install again. Then, I can use it. When i close the app then open it again it won't open.

  102. fanaticoRain-avatar



    I wanna ask..why i cannot open everytime i want to use it? It always gives me trouble because everytime i want to use it..i cannot use it! I have to open google lens! It makes me feel uncomfortabls because there are a lot of people behind me who wanted to scan the qr code when i enter premises!!

  103. Vincent Lee-avatar

    Vincent Lee


    Today this apps not able to open. When press, it loading then jump to homescreen! Tried reinstall but then after checked in, same problem happened. Why so many bugs?!

  104. Qiying C-avatar

    Qiying C


    The app got some issue, unable to open after updated today. Uninstall and re-install 2 times. Re-install ok for once but after closing the app, it unable to open again. What's wrong?

  105. Myo Naim-avatar

    Myo Naim


    Cannot change phone number... Just imagine you changing number due to important things but cannot receive vaccine and cannot enter to any shop but suddenly get Rm10000 fine if they cannot find you, have ic number so just track the home address , still so many flaws need to improve it

  106. Del Mel-avatar

    Del Mel


    I really love this app i just wanna keep it but i give 4 stars because i can't log in perfectly i log in, In my mother acc my mother ask to log in, In my phone but i can't i use my mother email and passowrd whyy or there something problem anything maybe wrong email i just saw it and its perfect but whyyy can you tell me? That't all

  107. Cindy Teh-avatar

    Cindy Teh


    My phone has been facing problem on loading the app. When I open the app it shows black screen. I have been re-installing the app but nothing helps. It has been causing inconvenience for me.

  108. Joures Lim-avatar

    Joures Lim


    1) Developer not even understand user friendly UI/UX. 2) Email customer service, they are just like monkey copy and paste and tell you policy. Useless CS. 3) Data is not sync across devices. Half here and half there. Seriously Year 2021 with this lousy thing still. 4) Lousy app that force to steal your privacy information! Need you to accept all privacy they need to access to! Lousy!

  109. Chong Yoke Wan-avatar

    Chong Yoke Wan


    my sejahtera apps facing problem today, can't access apps.... i try few times uninstall and reinstall bek, also the same. i using phone model SAMSUNG GALAXY 10 LITE.... FYI, i try login to others phone, result is CAN access. Pls guide and help settle tis problem coz i just only hv one phone

  110. Alicia Wong Zi Yi Wong WL-avatar

    Alicia Wong Zi Yi Wong WL


    Not bad just that there is no specific breakdown of covid cases by areas. Eg. Name of condominium with cases, shopping malls and office blocks. Update of cases is really slow. Quality deteriorate.

  111. KEPERV TV-avatar



    Somehow I cannot open the apps today ... Even I have uninstall and reinstall but still can't open ... Hurmmmm this case only happen today at 25 Mac 2021 around 9.30pm ...kindly look into this matter urgently TQ

  112. Jeffry Alexander-avatar

    Jeffry Alexander


    I am having problem with this app. I tried to register my father (my dependant) for vaccination. After registering him for covid vaccine, I realised that my profile changed to that of my father. Worse still, I cant change the profile detail back to mine. Now, each time I want to scan, it will register me as my dad. Please rectify this problem.

  113. Wayne Low-avatar

    Wayne Low


    I have no idea what's wrong with my apps, why my apps can't sign in or register again! the helpdesk didn’t solve my problem...This annoys me very much!

  114. Walter Jenggi-avatar

    Walter Jenggi


    Invalid user ID or password. Helpless helpdesk! Encountered this issue the last 3 weeks... Numbers of password reset & email to helpdesk but none of their suggestion works and they are not contactable thru phone. All their solutions are mere computerized and until now I cant login. Really disappointed. Even tweeted to Khairy Jamaluddin fallen to deaf ear!

  115. Carol YD-avatar

    Carol YD


    It was good before, but now this application keep stopping. Not responding even after uninstalled and reinstalled. Please fix it. Thanks

  116. Ed Gibson-avatar

    Ed Gibson


    terrible app. unable to change phone number as it is the unique ID, why not use IC as the unique ID? the phone number registered is no longer active. i have already tried everything but to no avail.

  117. Gladys Low-avatar

    Gladys Low


    Bad. Can't password reset. Press forgotten password and they send a link to the same login page where you can't login or nowhere to change your password.

  118. Norsuhaila Ishak-avatar

    Norsuhaila Ishak


    Forgot password and give a reset link, when opened it, nothing happened, and ask to login again, i forgot my password, but the reset link ermm Opened it on Chrome, but keep loading, I use unlimited data, i don't think it's my problem

  119. Sharifah Ali-avatar

    Sharifah Ali


    I've been using this apps since it had been implemented with no problem but suddenly today, i can't access to this apps. Don't know what is the problem and pissed me off when have to queu to record down in the provided book..

  120. Anthony David Leong-avatar

    Anthony David Leong


    Have tried ample of times to log in the app but unsuccessful with screen blank. Worry will be fined due to this poor app and all history details no more in the record and cannot be traced if query by the authorised officers.

  121. Siti Muhammad-avatar

    Siti Muhammad


    Finally I can log in my sejahtera after 3 days I change my password even it says you can log in now. In the mean time I use other qr scanner . Your system a bit slow please upgrade as it now very important for us to scan every time to enters a place

  122. Mario oliver Alun-avatar

    Mario oliver Alun


    This apps is really poor and need some progress. It's been a week already and I've being reinstall on and off this apps many times and until now i still can't open My mysejahtera.. i already registered for the vaksin and now i can't see all my info.. so please whoever do this apps please try to find some solution.

  123. Celeste Arike-avatar

    Celeste Arike


    Why does it always crash on startup on vivo S1? (It just doesnt start up at all, after black screen just return back to android desktop or something)

  124. Sandra Gracey Chong-avatar

    Sandra Gracey Chong


    I can't open the app since this morning. Kept uninstall and reinstall and restart the phone. The problem is still there. Please help to fix it. We don't want to get saman because of this app unable to function well. Thank you.

  125. Jessie Yong-avatar

    Jessie Yong


    My mom changed her phone recently and now she is facing issues logging into the app with her new phone. She has tried resetting her password but all the links sent through SMS do not work. Very disappointing and frustrating. Is there a physical help centre where they can receive tech support? Older gen may not be good at this, and she is worried she will miss the notification for vaccine.

  126. Endat Ginchang-avatar

    Endat Ginchang


    Too bad!!! This app cannot open suddenly! It really give me a hard time whenever I go out. Pls fix this app asap... Suddenly cannot open.

  127. Rawindar Ranu-avatar

    Rawindar Ranu


    I had a problem with the app, could not login after logging out. Fixed promptly by developer within the stipulated time. Good job.

  128. leong hung jiu-avatar

    leong hung jiu


    After updates, it can't be started up again, can't check history, lag, uninstall and register again, the problem still same, lame updates

  129. Tim Hsheng-avatar

    Tim Hsheng


    i've been registering for vaccination 5times already, on the 5th time it gets to the ''Eligible for Vaccine'' stage, then after app update ALL GONE!!! I registered the 6th time and again BACK TO ''ASSESSMENT'' aiyowei pls fix the app la

  130. Khusairi Musleh-avatar

    Khusairi Musleh


    Cannot update current risk.. No more cough even after 1 month, risk color still become red bcos cannot update current risk status. Update: after uninstall and reinstall i can re-asses my status.

  131. ling-avatar



    cannot loding the app i uninstall and re-install the app , can login in for the first time,second time press the app cannot loding, just see back of app , It's the same when I delete and install again,same problem。

  132. Muhammad Bin Hamzah-avatar

    Muhammad Bin Hamzah


    I uninstalled it and installed back for 3 times and it keeps on crashing. My internet connection is stable though. Please fix it, it such a hassle I have to fill in the book everytime I want to enter shops or my own office

  133. Abdul Muiz Khairuddin-avatar

    Abdul Muiz Khairuddin


    After the latest update, I cant even open the apps, everytime I open it, the apps crash. Already try re-install it, still no luck. Please fix it

  134. florinna aldrin-avatar

    florinna aldrin


    I already completed all the health risk assessment and complete my quarantine for more than 3weeks. my latest swab on 15/3/21- negative...but my app STILL shows that im positive COVID and it's hard for me to go out there with this status..i hope admin will do something about this and 1 more thing, Mysejahtra helpdesk is not functioning at all..

  135. iryus mochi-avatar

    iryus mochi


    I have to fill manually mysejahtera form since i cannot open mysejahtera apps..since website for resetting password cannot be open(blanks) and no response when i ask help desk to delete mysejahtera account to re registered again..really waste my time,if this happen then don't ask why there's some citizens still not filling up the vaccine form.

  136. Aisya Jude-avatar

    Aisya Jude


    Apps just crashed! I've tried uninstall then installing it more than 5 times. Nothing works. Rebooted my phone like 10times, i still can't open the app. You have problems with xiaomi phone or either way

  137. yap kim fah-avatar

    yap kim fah


    The new version got bug. It allow to open once and collapse. Uninstall and same issue again after reinstall. Tried 3 times still same issue.

  138. Goh Lim Seng-avatar

    Goh Lim Seng


    I've been using this app since last year,but now it always crashed as soon as I open it! What's wrong with this app? It was updated on 18.3.2021 & I've just updated my phone too. Still it won't open!

  139. Farah Juliana Jelaini-avatar

    Farah Juliana Jelaini


    App keeps on shutting down by itself when I try to open it.. Same problem occurred after I uninstall then install it again!! Very poor apps... Please fix this issue as soon as possible!!!!

  140. Zaidi Fikri-avatar

    Zaidi Fikri


    All went smooth until few days ago the apps keep stopped working... I've tried uninstall n install again. It went fine but after that it happen again...

  141. Natasha Woo-avatar

    Natasha Woo


    How come cannot log in to the app. It's keep on coming out from the app. I have uninstalled and reinstalled back again also the same thing

  142. sennchiee-avatar



    After sign out cannot sign in again. Try to register again but the OTP never success. Even one star is too much for this rubbish app.

  143. carat adam-avatar

    carat adam


    I face a problem. When I press check-in, suppose camera will pop up and scan the QR code but my camera didn't pop up. I've checked all the permission and camera is open for mysejahtera hope can be solved asap

  144. Tyke-avatar



    It's very annoying when i need my OTP code but when they send me new code, the code are same but still the say INVALED but it's more annoying when i try again and after i put my OTP code it loading so long so it make my OTP cpde valid again.

  145. Am Rozh-avatar

    Am Rozh


    When change the same SIM card to another phone, I can't register. OTP was never sent. Cannot even log in !

  146. Bai Basmah-avatar

    Bai Basmah


    Mysejahtera app shuts down by itself. When i turn it back on and re-install, it functions well, but suddenly my status turns red and all my check-ins are gone

  147. Sathiavani Subramaniam-avatar

    Sathiavani Subramaniam


    The app keeps relaunching everytime...i have to manually log into the account by changing the passwords and even then the checkin would not show..pls fix this or give proper guidance.

  148. Edmund Ch'ng-avatar

    Edmund Ch'ng


    I facing problem in open the apps after close off. This thing happen only today... I have tried to installed and uninstalled for several times... But it still the same. Is there anyway to solve it or else i can't go anyway right now.

  149. Azhar Ghazali-avatar

    Azhar Ghazali


    Now, it keeps on crashing and fails to launch. Uninstall and reinstalled the app but the problem persists. So, what's up with this?

  150. Gagan Sharma-avatar

    Gagan Sharma


    After using 2 months approx. Now app not opening and goes in background only. Not possible to open app anymore. Did uninstall and installed , but in 1st time only allow to open app. After that same not possible to open the app. Help me..