Freshdesk
v10.0.11 · 77.4 MB · code 951
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File information
UpdatedApr 25, 2026
PublishedFeb 25, 2021
Packagecom.freshdesk.helpdesk
Versionv10.0.11 (951)
Size77.4 MB
MD59b73893e3be1ed2a8125ff5ab230c747
Min SDK28
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA1C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
SignerCN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US
Total downloads500,000
This version500,000
DeveloperFreshdesk
Age ratingEveryone
What's new in v10.0.11
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
Security scan
TRUSTED
- Developer signature verified 2026-04-25
- Signature SHA1 C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
- File MD5 9b73893e3be1ed2a8125ff5ab230c747
How to install Freshdesk v10.0.11 on Android 9 Pie+
Takes about 2 minutes. You'll need roughly 77.4 MB of free storage.
- Grab com.freshdesk.helpdesk_951.apk — hit the Download button above (77.4 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 9b73893e3be1ed2a…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.freshdesk.helpdesk_951.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Freshdesk — tap Open on the install screen, or find the Freshdesk icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for Freshdesk
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 9 Pie or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.