Freshdesk icon

Freshdesk

v10.0.10 · 77.4 MB · code 950

f4b25612ac96d6832c99c7c60c12cecf TRUSTED

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File information

UpdatedApr 20, 2026
PublishedFeb 25, 2021
Packagecom.freshdesk.helpdesk
Versionv10.0.10 (950)
Size77.4 MB
MD5f4b25612ac96d6832c99c7c60c12cecf
Min SDK28
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA1C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
SignerCN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US
Total downloads500,000
This version500,000
DeveloperFreshdesk
Age ratingEveryone

What's new in v10.0.10

🌙 Dark mode just dropped. Because great support shouldn’t come with tired eyes. Switch between Dark, Light, or System Default and let the app match your mood (or your phone’s).

💬 WhatsApp tickets are now mobile-first. WhatsApp conversations don’t stay at the desk anymore. Manage WhatsApp tickets directly from the app, wherever work takes you.

Security scan

TRUSTED
  • Developer signature verified 2026-04-20
  • Signature SHA1 C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
  • File MD5 f4b25612ac96d6832c99c7c60c12cecf

How to install Freshdesk v10.0.10 on Android 9 Pie+

Takes about 2 minutes. You'll need roughly 77.4 MB of free storage.

  1. Grab com.freshdesk.helpdesk_950.apk — hit the Download button above (77.4 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
  2. Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
  3. (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches f4b25612ac96d683…. Any difference means the file is corrupted or tampered — delete and re-download.
  4. Open the APK — tap the download notification, or find com.freshdesk.helpdesk_950.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
  5. Check the signer — the install screen will name the publisher. For this build it should read CN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US. If it doesn't match, cancel — you have the wrong file.
  6. Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
  7. Done — open Freshdesk — tap Open on the install screen, or find the Freshdesk icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for Freshdesk
  • "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
  • "Parse error" — the APK is for a newer Android than yours. This version needs Android 9 Pie or later. Pick an older build from the versions list below.
  • "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
  • Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.

All versions (9)

All versions page