ServiceDesk Plus | Cloud
v6.36.0 · 48.3 MB · code 118
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File information
UpdatedJan 5, 2026
PublishedMay 7, 2021
Packagecom.manageengine.sdp.ondemand
Versionv6.36.0 (118)
Size48.3 MB
MD5d04e985aee0810fa6e3ba1472b496c95
Min SDK23
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA15D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
SignerCN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US
Total downloads100,000
This version100,000
DeveloperManageEngine
Age ratingEveryone
What's new in v6.36.0
- Support for a new UDF field type called Multi Lookup Field is introduced in the request module.
- The search criteria for service categories have been improved. Now, search results will also include categories that contain templates matching the search query, making it easier to find relevant service categories.
- Minor bug fixes and performance improvements.
- The search criteria for service categories have been improved. Now, search results will also include categories that contain templates matching the search query, making it easier to find relevant service categories.
- Minor bug fixes and performance improvements.
Security scan
TRUSTED
- Developer signature verified 2026-01-05
- Signature SHA1 5D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
- File MD5 d04e985aee0810fa6e3ba1472b496c95
How to install ServiceDesk Plus | Cloud v6.36.0 on Android 6.0 Marshmallow+
Takes about 2 minutes. You'll need roughly 48.3 MB of free storage.
- Grab com.manageengine.sdp.ondemand_118.apk — hit the Download button above (48.3 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches d04e985aee0810fa…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.manageengine.sdp.ondemand_118.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open ServiceDesk Plus | Cloud — tap Open on the install screen, or find the ServiceDesk Plus | Cloud icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for ServiceDesk Plus | Cloud
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 6.0 Marshmallow or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.