ServiceDesk Plus MSP
v5.9.5 · 57.4 MB · code 50
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File information
UpdatedJan 18, 2026
PublishedNov 20, 2021
Packagecom.manageengine.sdp.msp
Versionv5.9.5 (50)
Size57.4 MB
MD506614cb2a26ec6249d9bfc837c7b8e8a
Min SDK29
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA15D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
SignerCN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US
Total downloads10,000
This version10,000
DeveloperManageEngine
Age ratingEveryone
What's new in v5.9.5
Version 5.9.5:
1.Task attachments are now supported from 14000
2.Request sorting is available from version 14200
3. Security enhancements.
1.Task attachments are now supported from 14000
2.Request sorting is available from version 14200
3. Security enhancements.
Security scan
TRUSTED
- Developer signature verified 2026-01-18
- Signature SHA1 5D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
- File MD5 06614cb2a26ec6249d9bfc837c7b8e8a
How to install ServiceDesk Plus MSP v5.9.5 on Android 10+
Takes about 2 minutes. You'll need roughly 57.4 MB of free storage.
- Grab com.manageengine.sdp.msp_50.apk — hit the Download button above (57.4 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 06614cb2a26ec624…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.manageengine.sdp.msp_50.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open ServiceDesk Plus MSP — tap Open on the install screen, or find the ServiceDesk Plus MSP icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for ServiceDesk Plus MSP
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 10 or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.