ServiceDesk Plus MSP
v5.9.4 · 57.3 MB · code 49
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File information
UpdatedDec 17, 2025
PublishedNov 20, 2021
Packagecom.manageengine.sdp.msp
Versionv5.9.4 (49)
Size57.3 MB
MD51dd0f0ca29d147e6c17c4f7bd404b090
Min SDK29
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA15D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
SignerCN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US
Total downloads10,000
This version10,000
DeveloperManageEngine
Age ratingEveryone
What's new in v5.9.4
Version 5.9.4:
1. The app has been updated with the new logo.
2. Android 15 compatibility
3. SD-134756: Fixed crashes in Add work log screen
4. Security enhancements
1. The app has been updated with the new logo.
2. Android 15 compatibility
3. SD-134756: Fixed crashes in Add work log screen
4. Security enhancements
Security scan
TRUSTED
- Developer signature verified 2025-12-17
- Signature SHA1 5D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
- File MD5 1dd0f0ca29d147e6c17c4f7bd404b090
How to install ServiceDesk Plus MSP v5.9.4 on Android 10+
Takes about 2 minutes. You'll need roughly 57.3 MB of free storage.
- Grab com.manageengine.sdp.msp_49.apk — hit the Download button above (57.3 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 1dd0f0ca29d147e6…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.manageengine.sdp.msp_49.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open ServiceDesk Plus MSP — tap Open on the install screen, or find the ServiceDesk Plus MSP icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for ServiceDesk Plus MSP
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 10 or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.