Help Scout
v2026.5 · 18.6 MB · code 1774452522
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File information
UpdatedMar 29, 2026
PublishedOct 20, 2020
Packagenet.helpscout.android
Versionv2026.5 (1774452522)
Size18.6 MB
MD5e18d79446737a0aac5da91b74fe51799
Min SDK26
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA1D9:A1:16:79:2B:61:B0:C3:14:E1:3B:44:A7:F4:37:6C:AA:C7:D6:23
SignerCN=David Gonzalez, OU=Help Scout, L=Boston, ST=MA, C=US
Total downloads10,000
This version10,000
DeveloperHelp Scout
Age ratingEveryone
What's new in v2026.5
Now supporting WhatsApp!
Reply to WhatsApp messages in the mobile app. Just connect your WhatsApp channel in Help Scout on the web first, then you’re ready to go.
WhatsApp is available on Plus and Pro plans at no extra cost.
Reply to WhatsApp messages in the mobile app. Just connect your WhatsApp channel in Help Scout on the web first, then you’re ready to go.
WhatsApp is available on Plus and Pro plans at no extra cost.
Security scan
TRUSTED
- Developer signature verified 2026-03-29
- Signature SHA1 D9:A1:16:79:2B:61:B0:C3:14:E1:3B:44:A7:F4:37:6C:AA:C7:D6:23
- File MD5 e18d79446737a0aac5da91b74fe51799
How to install Help Scout v2026.5 on Android 8.0 Oreo+
Takes about 2 minutes. You'll need roughly 18.6 MB of free storage.
- Grab net.helpscout.android_1774452522.apk — hit the Download button above (18.6 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches e18d79446737a0aa…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find net.helpscout.android_1774452522.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=David Gonzalez, OU=Help Scout, L=Boston, ST=MA, C=US. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Help Scout — tap Open on the install screen, or find the Help Scout icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for Help Scout
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 8.0 Oreo or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.