Help Scout
Bring your help desk to your pocket with Help Scout for Android
Help Scout · net.helpscout.android
UpdatedApr 19, 2026
PublishedOct 20, 2020
Packagenet.helpscout.android
MD5f90820fb1ec48a3d73f3b6992874008a
SHA1 (signer)D9:A1:16:79:2B:61:B0:C3:14:E1:3B:44:A7:F4:37:6C:AA:C7:D6:23
Signed byCN=David Gonzalez, OU=Help Scout, L=Boston, ST=MA, C=US
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttp://www.helpscout.net
Contact[email protected]
Privacy policyView
What's new
Manage your availability from anywhere. Toggle Active or Away from your profile — status syncs instantly between mobile and web, and routing updates automatically. Plus, get instant Help Scout support with AI Answers.
Description
Bring your help desk to your pocket for customer service anytime, anywhere. With the Help Scout Android app, quickly review conversations, assign conversations to teammates, and reply to customers.
Thoughts, feedback, suggestions? We'd love to hear it all! Email [email protected] and let us know!
The minimum age rating to use this app is 16.
Thoughts, feedback, suggestions? We'd love to hear it all! Email [email protected] and let us know!
The minimum age rating to use this app is 16.
Required features
- Faketouch android.hardware.faketouch
Permissions (14)
Help Scout requests the following Android permissions:
- Access Adservices Ad Id android.permission.ACCESS_ADSERVICES_AD_ID
- Access Adservices Attribution android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Foreground Service android.permission.FOREGROUND_SERVICE
- Internet android.permission.INTERNET
- Post Notifications android.permission.POST_NOTIFICATIONS
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED
- Wake Lock android.permission.WAKE_LOCK
- C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE
- Finsky Permission Bind Get Install Referrer Service com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Gms Permission Ad Id com.google.android.gms.permission.AD_ID
- Providers Gsf Permission Read Gservices com.google.android.providers.gsf.permission.READ_GSERVICES
- Net Helpscout Android Dynamic Receiver Not Exported Permission net.helpscout.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
