Zendesk Support
v1.5 · 16.4 MB · code 3874
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File information
UpdatedJan 2, 2018
PublishedJan 2, 2018
Packagecom.zendesk.android
Versionv1.5 (3874)
Size16.4 MB
MD58c024b089c0271bfe54e181ec0043f32
Min SDK14
Malware scanTRUSTED
Signature SHA1B6:6F:77:5B:75:AD:44:90:82:F0:D7:91:3C:77:7E:60:CD:C8:D8:E3
SignerO=Zendesk
Total downloads500,000
This version500,000
DeveloperZendesk
Age ratingEveryone
What's new in v1.5
‧ This month we made improvements to the commenting experience. We know it’s hard managing customer issues on-the-go and even more difficult when an urgent response is required. With that in mind, we’ve made it simpler to help you get things done faster.
‧ To view all changes in this release, head to: https://goo.gl/Te3etA
‧ If you’re interested in joining our Zendesk mobile beta community, please email us at [email protected]. We’d love to hear from you!
‧ To view all changes in this release, head to: https://goo.gl/Te3etA
‧ If you’re interested in joining our Zendesk mobile beta community, please email us at [email protected]. We’d love to hear from you!
Security scan
TRUSTED
- Developer signature verified 2025-03-08
- Scanned for malware 2020-11-09 23:13:21
- Signature SHA1 B6:6F:77:5B:75:AD:44:90:82:F0:D7:91:3C:77:7E:60:CD:C8:D8:E3
- File MD5 8c024b089c0271bfe54e181ec0043f32
How to install Zendesk Support v1.5 on Android API 14+
Takes about 2 minutes. You'll need roughly 16.4 MB of free storage.
- Grab com.zendesk.android_3874.apk — hit the Download button above (16.4 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 8c024b089c0271bf…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.zendesk.android_3874.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read O=Zendesk. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Zendesk Support — tap Open on the install screen, or find the Zendesk Support icon in your app drawer.
Common install errors for Zendesk Support
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android API 14 or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.