The Customer Factor

A Scheduling, Invoicing, and Estimating app for service businesses.

The Customer Factor · com.worldnet.customerfactor

Not rated yet 10K+ downloads v14.2.00 196.2 MB Android 9+ PEGI 3 · Everyone

Download APK 196.2 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v14.2.00 (280)
Updated: Aug 26, 2026 (1 month ago)
APK size: 196.2 MB
Requires: Android 9+ (API 28)
CPU support: x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Business (app)
Listed since: Apr 14, 2021 (at least)
Permissions: 26 (12 sensitive)
Website: thecustomerfactor.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

The Customer Factor is an app by The Customer Factor in the Business category, listed since at least April 2021. It includes native code for x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 14.1.87, the APK grew from 127.8 MB to 196.2 MB and the minimum Android version rose from 7.0 to 9. It asks for 26 permissions, 12 of them sensitive, including precise location, location in the background and camera. It asks for the same permissions as version 14.1.99.

What's new in v14.2.00

Thanks for using The Customer Factor! This update fixes a tech notes editing issue for subusers and an issue with clock in history displaying on dashboard. We also modified the build version to Android 16. We suggest turning on automatic updates on devices running The Customer Factor to receive regular updates.

Description

From the listing uploaded by “appupdater”.

Android App Feature List - Customers and Prospects - Searchable - Add new - Edit existing data - Add/upload photos - View customer job history and prospect estimate history - Convert estimates to jobs seamlessly. - Appointments - Schedule jobs, estimates, tasks, or personal appts. - Edit/Reschedule/Delete - Time tracking for jobs - Send an "I'm on the way" text message - See a street view of each appointment - Invoice - Generate Invoice - View Invoice PDF - Pay Invoice (Third party API is used for Credit Card processing) - Capture customer signature. - Email Invoice with predefined template text - Print Invoice if connected to an air printer - Estimate/Proposal - Generate Estimate - View Estimate PDF - Capture prospect (or customer) signature. - Email Estimate with predefined template text - Print Estimate if connected to an air printer We update our apps regularly with new features and to make sure they're at 100%, so we suggest turning on automatic updates on devices running The Customer Factor app.

Version history

4 versions are listed, going back to v14.1.87. Since v14.1.98 it requires Android 9+.

v14.2.00 LATEST Aug 26, 2026 196.2 MB TRUSTED v14.1.99 Apr 18, 2026 196.2 MB TRUSTED v14.1.98 Apr 14, 2026 196.2 MB TRUSTED v14.1.87 Dec 6, 2025 127.8 MB TRUSTED

All 4 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Aug 26, 2026.
Certificate issued to “Worldnet Enterprises” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Aug 26, 2026
Validated against Google Play Aug 26, 2026
Signed byCN=Steve Wright, OU=InformationTechnology, O=Worldnet Enterprises, L=Pensacola, ST=Florida, C=US
Signing certificate (SHA-1)C9:BC:3B:38:74:95:9C:7F:FD:91:84:13:F7:11:9B:95:39:40:83:1F
File MD516d06311c005d382dccc911f148be7c4
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (26)

The Customer Factor requests 26 permissions, 12 of them sensitive.

Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
Bluetooth connect Sensitive android.permission.BLUETOOTH_CONNECT
Bluetooth scan Sensitive android.permission.BLUETOOTH_SCAN
Call phone Sensitive android.permission.CALL_PHONE
Camera Sensitive android.permission.CAMERA
Location in the background Sensitive android.permission.ACCESS_BACKGROUND_LOCATION
Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
Read media audio Sensitive android.permission.READ_MEDIA_AUDIO
Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Control vibration android.permission.VIBRATE
Detect screen recording android.permission.DETECT_SCREEN_RECORDING
Foreground service data sync android.permission.FOREGROUND_SERVICE_DATA_SYNC
Foreground service location android.permission.FOREGROUND_SERVICE_LOCATION
Full network access android.permission.INTERNET
Hide overlay windows android.permission.HIDE_OVERLAY_WINDOWS
Internal broadcast protection (app-defined) com.worldnet.customerfactor.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Nfc android.permission.NFC
Prevent the device from sleeping android.permission.WAKE_LOCK
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
Show notifications android.permission.POST_NOTIFICATIONS
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Bluetooth android.hardware.bluetooth
Basic touch input android.hardware.faketouch
Location android.hardware.location
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait
Wi-Fi android.hardware.wifi

The Customer Factor APK: questions and answers

Is there a version of The Customer Factor for older Android phones?

The current version needs Android 9 or later. Version 14.1.87 is the newest listed build that installs on Android 7.0 and later. Get version 14.1.87 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is The Customer Factor APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 16d06311c005d382dccc911f148be7c4.