Support by Sony v2.16.0
APK · 7.5 MB · version code 69 · Android 10+ · uploaded Aug 31, 2026
- Signature matches the Google Play version Details
Quick check before downloading
Answer this to unlock the download. It keeps automated downloaders away.
Compared with the latest version
The latest version is v2.17.0, uploaded Sep 6, 2026 — about 6 days after this one.
- Size: this file is 7.5 MB; the latest is 13.3 MB (5.8 MB larger).
- Both versions request the same permissions.
File information
- Version
- v2.16.0 (69)
- Uploaded
- Aug 31, 2026
- Size
- 7.5 MB
- Requires
- Android 10+ (API 29)
- CPU support
- Any (no native code)
- Screen
- Small screens and larger
- MD5
- fedd2f021df2da61a2ac24e132f53b5b
- Signing certificate (SHA-1)
- FD:CA:46:E7:37:55:5C:30:33:0B:42:6E:9E:E1:59:C3:D5:39:CE:84
- Signed by
- CN=sony hq, OU=qec, O=sony corporation, L=osaki, ST=tokyo, C=JP
- File name
- jp-co-sony-support-69-76343229-fedd2f021df2da61a2ac24e132f53b5b.apk
- Package
- jp.co.sony.support
- Downloads (all versions)
- 1M+
- Age rating
- PEGI 3 · Everyone
What's new in v2.16.0
Performance improvements and bug fixes.
Permissions (15)
This version requests 15 permissions, 2 of them sensitive.
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Write calendar Sensitive android.permission.WRITE_CALENDAR
- Bluetooth android.permission.BLUETOOTH
- Bluetooth admin android.permission.BLUETOOTH_ADMIN
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Home broadcast badge (custom) com.sonyericsson.home.permission.BROADCAST_BADGE
- Internal broadcast protection (app-defined) jp.co.sony.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Nfc android.permission.NFC
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Push messaging (app-defined) jp.co.sony.support.permission.C2D_MESSAGE
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Reorder tasks android.permission.REORDER_TASKS
- Show notifications android.permission.POST_NOTIFICATIONS
- View network connections android.permission.ACCESS_NETWORK_STATE
Security & authenticity
Security rating: Trusted
Signing certificate
- Signature matches the Google Play version Checked by the source store on Aug 31, 2026.
- Certificate issued to “sony corporation” This is the certificate of the Google Play version.
- Same certificate as the 4 other versions checked
Store checks
- Developer signature verified Mar 1, 2026
- Validated against Google Play Aug 31, 2026
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (4 other versions compared). AAPKs doesn't scan files itself.
How to install Support by Sony on Android 10+
You'll need about 15 MB of free space.
- Download the APK — tap Download APK above (7.5 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap jp-co-sony-support-69-76343229-fedd2f021df2da61a2ac24e132f53b5b.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be fedd2f021df2da61a2ac24e132f53b5b. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Support by Sony — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 10+). Download it again, or pick an older version.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.