Support by Sony
v2.13.0 · 19.6 MB · code 62
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File information
UpdatedNov 18, 2025
PublishedSep 27, 2021
Packagejp.co.sony.support
Versionv2.13.0 (62)
Size19.6 MB
MD552981b7a479518c1d716be9281ebb96b
Min SDK24
Malware scanTRUSTED
Signature SHA1FD:CA:46:E7:37:55:5C:30:33:0B:42:6E:9E:E1:59:C3:D5:39:CE:84
SignerCN=sony hq, OU=qec, O=sony corporation, L=osaki, ST=tokyo, C=JP
Total downloads1,000,000
This version1,000,000
DeveloperSony Corporation
Age ratingEveryone
What's new in v2.13.0
Customers in Taiwan can now import the registered products from Sony account, and transfer bookmarked product information to Sony account.
Performance improvements and bug fixes.
Performance improvements and bug fixes.
Security scan
TRUSTED
- Developer signature verified 2025-11-18
- Signature SHA1 FD:CA:46:E7:37:55:5C:30:33:0B:42:6E:9E:E1:59:C3:D5:39:CE:84
- File MD5 52981b7a479518c1d716be9281ebb96b
How to install Support by Sony v2.13.0 on Android 7.0 Nougat+
Takes about 2 minutes. You'll need roughly 19.6 MB of free storage.
- Grab jp.co.sony.support_62.apk — hit the Download button above (19.6 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 52981b7a479518c1…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find jp.co.sony.support_62.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=sony hq, OU=qec, O=sony corporation, L=osaki, ST=tokyo, C=JP. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Support by Sony — tap Open on the install screen, or find the Support by Sony icon in your app drawer.
Common install errors for Support by Sony
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 7.0 Nougat or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.