Support by Sony v2.13.0
APK · 19.6 MB · version code 62 · Android 7.0+ · uploaded Nov 18, 2025
- Signature matches the Google Play version Details
Quick check before downloading
Answer this to unlock the download. It keeps automated downloaders away.
Compared with the latest version
The latest version is v2.17.0, uploaded Sep 6, 2026 — about 10 months after this one.
- Size: this file is 19.6 MB; the latest is 13.3 MB (6.4 MB smaller).
- Android: this version needs Android 7.0+; the latest needs Android 10+. Use this one if your device runs an older Android release.
- The latest version asks for 1 more permission: Internal broadcast protection (app-defined).
File information
- Version
- v2.13.0 (62)
- Uploaded
- Nov 18, 2025
- Size
- 19.6 MB
- Requires
- Android 7.0+ (API 24)
- CPU support
- Any (no native code)
- Screen
- Small screens and larger
- MD5
- 52981b7a479518c1d716be9281ebb96b
- Signing certificate (SHA-1)
- FD:CA:46:E7:37:55:5C:30:33:0B:42:6E:9E:E1:59:C3:D5:39:CE:84
- Signed by
- CN=sony hq, OU=qec, O=sony corporation, L=osaki, ST=tokyo, C=JP
- File name
- jp-co-sony-support-62-72376800-52981b7a479518c1d716be9281ebb96b.apk
- Package
- jp.co.sony.support
- Downloads (all versions)
- 1M+
- Age rating
- PEGI 3 · Everyone
What's new in v2.13.0
Customers in Taiwan can now import the registered products from Sony account, and transfer bookmarked product information to Sony account.
Performance improvements and bug fixes.
Permissions (14)
This version requests 14 permissions, 2 of them sensitive.
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Write calendar Sensitive android.permission.WRITE_CALENDAR
- Bluetooth android.permission.BLUETOOTH
- Bluetooth admin android.permission.BLUETOOTH_ADMIN
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Home broadcast badge (custom) com.sonyericsson.home.permission.BROADCAST_BADGE
- Nfc android.permission.NFC
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Push messaging (app-defined) jp.co.sony.support.permission.C2D_MESSAGE
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Reorder tasks android.permission.REORDER_TASKS
- Show notifications android.permission.POST_NOTIFICATIONS
- View network connections android.permission.ACCESS_NETWORK_STATE
Security & authenticity
Security rating: Trusted
Signing certificate
- Signature matches the Google Play version Checked by the source store on Nov 18, 2025.
- Certificate issued to “sony corporation” This is the certificate of the Google Play version.
- Same certificate as the 4 other versions checked
Store checks
- Developer signature verified Nov 18, 2025
- Validated against Google Play Nov 18, 2025
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (4 other versions compared). AAPKs doesn't scan files itself.
How to install Support by Sony on Android 7.0+
You'll need about 39.3 MB of free space.
- Download the APK — tap Download APK above (19.6 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap jp-co-sony-support-62-72376800-52981b7a479518c1d716be9281ebb96b.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be 52981b7a479518c1d716be9281ebb96b. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Support by Sony — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 7.0+). Download it again, or pick an older version.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.