Sony | Support for Xperia v6.3.2
APK · 21.1 MB · version code 60302 · Android 6.0+ · uploaded May 2, 2024
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Compared with the latest version
The latest version is v8.5.4, uploaded Jun 24, 2026 — about 2 years after this one.
- Size: this file is 21.1 MB; the latest is 39.6 MB (18.5 MB larger).
- Android: this version needs Android 6.0+; the latest needs Android 9+. Use this one if your device runs an older Android release.
- The latest version asks for 6 more permissions: Access adservices ad id, Access adservices attribution, Capture video output, Foreground service media projection, Sonyericsson idd (custom), Internal broadcast protection (app-defined).
- The latest version no longer asks for: Modify phone state, Schedule exact alarms.
File information
- Version
- v6.3.2 (60302)
- Uploaded
- May 2, 2024
- Size
- 21.1 MB
- Requires
- Android 6.0+ (API 23)
- CPU support
- Any (no native code)
- Screen
- Small screens and larger
- MD5
- 7362275b2819f92e291e9b882693166c
- Signing certificate (SHA-1)
- 80:D0:15:6E:14:EF:A9:B2:BE:94:9A:CC:17:91:72:0C:C5:8C:B6:E3
- Signed by
- CN=Sony_Ericsson_E_Platform_Signing_Live_864f, O=Sony Ericsson Mobile Communications AB, C=SE
- File name
- com-sonymobile-support-60302-67541355-7362275b2819f92e291e9b882693166c.apk
- Package
- com.sonymobile.support
- Downloads (all versions)
- 50M+
- Age rating
- PEGI 3 · Everyone
What's new in v6.3.2
We are constantly working to make your support experience even better. This update contains bug fixes and some minor changes to bring more stability to our app.
Happy to assist you,
Support app team
Permissions (56)
This version requests 56 permissions, 12 of them sensitive.
- Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
- Bluetooth connect Sensitive android.permission.BLUETOOTH_CONNECT
- Bluetooth scan Sensitive android.permission.BLUETOOTH_SCAN
- Camera Sensitive android.permission.CAMERA
- Find accounts on the device Sensitive android.permission.GET_ACCOUNTS
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Package usage stats Sensitive android.permission.PACKAGE_USAGE_STATS
- Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
- Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
- Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
- Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
- Write settings Sensitive android.permission.WRITE_SETTINGS
- Advertising ID com.google.android.gms.permission.AD_ID
- Broadcast close system dialogs android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS
- Change wifi state android.permission.CHANGE_WIFI_STATE
- Clear app cache android.permission.CLEAR_APP_CACHE
- Control vibration android.permission.VIBRATE
- Delete cache files android.permission.DELETE_CACHE_FILES
- Dump android.permission.DUMP
- Flashlight android.permission.FLASHLIGHT
- Full network access android.permission.INTERNET
- Get package size android.permission.GET_PACKAGE_SIZE
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- High sampling rate sensors android.permission.HIGH_SAMPLING_RATE_SENSORS
- Idd application certificate (custom) com.sonymobile.idd.permission.APPLICATION_CERTIFICATE
- Interact across users android.permission.INTERACT_ACROSS_USERS
- Internal delete cache files android.permission.INTERNAL_DELETE_CACHE_FILES
- Local mac address android.permission.LOCAL_MAC_ADDRESS
- Manage users android.permission.MANAGE_USERS
- Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
- Modify phone state android.permission.MODIFY_PHONE_STATE
- Nfc android.permission.NFC
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Read privileged phone state android.permission.READ_PRIVILEGED_PHONE_STATE
- Read sync settings android.permission.READ_SYNC_SETTINGS
- Reboot android.permission.REBOOT
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Run at startup android.permission.RECEIVE_BOOT_COMPLETED
- Run foreground services android.permission.FOREGROUND_SERVICE
- Schedule exact alarms android.permission.SCHEDULE_EXACT_ALARM
- Setup compat service (custom) com.google.android.setupwizard.SETUP_COMPAT_SERVICE
- Show notifications android.permission.POST_NOTIFICATIONS
- Sonyericsson credentialmanager (custom) com.sonyericsson.permission.CREDENTIALMANAGER
- Sonyericsson idd personal data (custom) com.sonyericsson.permission.IDD_PERSONAL_DATA
- Sonyericsson idd private (custom) com.sonyericsson.permission.IDD_PRIVATE
- Sonymobile secure data manager (custom) com.sonymobile.permission.SECURE_DATA_MANAGER
- Sonymobile trimarea (custom) com.sonymobile.permission.TRIMAREA
- Sonymobile xssm provider (custom) com.sonymobile.permission.XSSM_PROVIDER
- Updatecenter open history (custom) com.sonyericsson.updatecenter.permission.OPEN_HISTORY
- Updatecenter read application updates (custom) com.sonyericsson.updatecenter.permission.READ_APPLICATION_UPDATES
- Use biometric hardware android.permission.USE_BIOMETRIC
- Use credentials android.permission.USE_CREDENTIALS
- Use fingerprint hardware android.permission.USE_FINGERPRINT
- View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
- View network connections android.permission.ACCESS_NETWORK_STATE
- Write secure settings android.permission.WRITE_SECURE_SETTINGS
Security & authenticity
Security rating: Trusted
Signing certificate
- Certificate issued to “Sony Ericsson Mobile Communications AB” This is the certificate of the Google Play version.
- Same certificate as v8.5.4, which matches Google Play v8.5.4
Store checks
- Developer signature check failed Mar 11, 2025
- Antivirus scan result not available
- Uploaded by “apps” Platinum tier · 3,423,810 followers · uploading since 2010
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (1 other version compared). AAPKs doesn't scan files itself.
How to install Sony | Support for Xperia on Android 6.0+
You'll need about 42.1 MB of free space.
- Download the APK — tap Download APK above (21.1 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap com-sonymobile-support-60302-67541355-7362275b2819f92e291e9b882693166c.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be 7362275b2819f92e291e9b882693166c. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Sony | Support for Xperia — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 6.0+). Download it again, or pick an older version.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.