Version 3.5.1412 - com.lgeha.nuts
Last updated: Thu, 21 Jan 2021 8:54:48 UTC
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LG ThinQ apk

APP Information

Download Version 3.5.1412 (30500405)
Apk Size77.71 MB
App DeveloperLG Electronics, Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.lgeha.nuts.apk
Website http://www.smartthinq.com

Download LG ThinQ 3.5.1412 APK

App Description

LG ThinQ is lgeha,nuts,lifestyle,thinq, content rating is Everyone (PEGI-3). This app is rated 3.5 by 6 users who are using this app. To know more about the company/developer, visit LG Electronics, Inc. website who developed it. com.lgeha.nuts.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 3.5.1412 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 21859+ times on store. You can also download com.lgeha.nuts APK and run it with the popular Android Emulators.

[Major Features]
■ Build the kind of connected home you always wanted with ThinQ
The first thing to do on the all new ThinQ is to set up your home. Start by giving your home a name and choosing a wallpaper. Invite members so that your whole family can share and control the products of your home together.
■ Place appliances where you want
What’s a house with no rooms? Arrange your electronic appliances just the way you want in your rooms, living room, etc., and control them conveniently.
■ Pick and choose the alerts you want
The Notification board now shows product and service related alerts on separate screens, so you can choose which alerts to receive.
■ Frequently used features are now more secure
Security improvements have been made to features such as remote controlling, Smart Diagnosis, purchasing supplies, etc. Try them out now.

[Android OS Requirements]
- The ThinQ app supports Android OS 5.0 and higher. Smartphones using Android OS version 4.4 or lower must update their OS in order to use the latest version of the app.

[Access Permissions]
The following access permissions are necessary for the ThinQ app to provide service. Optional permissions are not required to use the app but restrictions to certain features may apply.
■ Required Permissions
- Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices
- Location: To obtain the device connecting Wi-Fi info when adding devices and search for weather info, current location, etc. To obtain and use location information when using the automation feature (optional)
■ Optional Permissions
- Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add. Certain devices may also send and save images on your smartphone.

- Contacts: To verify user information when signing in to the app
- Camera: To scan QR codes 
- Mic: Needed when using the smart diagnosis feature

App ChangeLog

  • ■ A new option "Frequently Asked Questions (FAQ)" has been added to help you with your inquiries. (Menu>Customer Support>Frequently Asked Questions (FAQ)), The Arabic language will be supported in the future.

App Screens

LG ThinQ App Screen 1LG ThinQ App Screen 2LG ThinQ App Screen 3LG ThinQ App Screen 4LG ThinQ App Screen 5LG ThinQ App Screen 6


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

create accounts and set passwords
Allows the app to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Ghassen Louhaichi-avatar

    Ghassen Louhaichi


    I only have the 55UN73 TV so I probably did not get the most use out of this app but here are my grinds with it: 1. There seems to be about 20 seconds of unresponsiveness in the TV controls from the app at first. 2. When I shut down the TV, the controls notification lingers until I restart the Wifi connection from my phone. 3. When performing a search somewhere in the TV, there is no option in the app to open a full keyboard, I just get a number pad. 4. The app does not have a dark mode.

  2. Gergely Salamon-avatar

    Gergely Salamon


    v60 I only installed it because the LG TV Plus app said it will be replaced by this one. I have no other LG smart things than my LG TV still it wants to get access to location, which might be fine, and to make phone calls. And this later is totally unacceptable for an app that supposed to manage devices at my home. It will not even start if I refuse to give access. It could start with reduced functionality but no it will not start at all. LG mentions here under an other review they need this to get location, but I am sorry I don't think this is the best and only way to do it. Anyway they shouldn't force people for an app like this to give access to make phone calls. Now it seems I lost my TV remote on my phone. Old one is still working but who knows how long.

  3. Patrick Blair-avatar

    Patrick Blair


    g8 It wasn't the easiest to connect to my washer and dryer but eventually got there after several resets of the machines. The programs themselves work quite well as without the app you can only use the preset wash and dry programs on the machines. Once the app is loaded you have more options which are good for example half load wash. I use it as much as possible now.




    app Great app to get the notification and getting the sign in problem resolve with the LG account with my smart Tv and washing machine, hat's off to creater , developer and lg team , for such a convenient application , even if the mobile is not connected to the same wifi , still you will get notification for wash cycle complete , and if connected to wifi , you can control your tv .Thank you Lg .

  5. Howie .-avatar

    Howie .


    g7 I find the app not worth my time. I use it for my dryer. It won't work if the dryer isn't already turned on. If I am in the room to turn on the device, I don't need to use the app. I also don't appreciate the fact that it requires access to my phone. The garbage reason for location of your device is just wrong. Why do THEY need your location to operate devices with an app.

  6. S Osipiuk-avatar

    S Osipiuk


    tv It says it needs permissions to access my location and to make phone calls, and refuses to even start unless those are granted. Absurd! There is no reason for an app like this to need those things. This app is supposed to monitor and control my appliances. No way it needs my location or to make calls to do that. LG has no excuse here. After spending some time trying to get it to work, I found that impossible. Uninstalled and will not install it until such time as LG fixes its privacy issues.

  7. Drew Kosh-avatar

    Drew Kosh


    refrigerator Edit: Login issue resolved by myself after no response from LG. Brand new Thinq soundbar doesn't show up in app. Can't register. App works as a glorified remote control. Not very impressive. Since latest update I cant even login. I get a User ID or password error. I can login to my LG account via the web page which is what I have always logged in as, but this app fails to login.

  8. Logan Parker-avatar

    Logan Parker


    dual screen Despite linking my LG ThinQ and Google Home apps, I still can't turn my TV on using my Google Home or Google Assistant. PLEASE FIX THIS LG. This one problem has made my experience with your TV and app 1 star. It is so frustrating. Dev response doesn't fix my issue. They just linked to an article I've already tried. The TV shows up in both Google Home app and ThinQ app. It is connected properly, the feature JUST DOESN'T WORK. Update your TVs or update your app, whichever is necessary.

  9. Prima Lai-avatar

    Prima Lai


    v40 This is by far the worst app I've ever had with a smart device. It constantly disconnects my air conditioner from google home and now every time I try to reset the connection I now need to request permission because it is shared with my husband. There is very little think behind thinq, constantly asking to approve the same permissions over and over from updates and relink. I am about the throw out the AC and buy a new brand I'm so annoyed with this.

  10. Brock-avatar



    phone App used to be slow and unresponsive. Often times losing connection to my AC. They just updated it and now it instantly crashes as soon as it loads. Cannot access my appliances at all, completely useless. You would think they would roll it back and fix it later. The app is not a WiFi remote controller. It's an ad platform that sometimes let's you control your appliance you already paid for. Since their "update" mentioned below, the app now only crashes 75% of the time.

  11. Furry Murry-avatar

    Furry Murry


    If I don't want to register, STOP asking me to register every single effin time I open the app. This app was false advertising: it was sold as a WiFi remote control when it's actually an LG annoying advertising machine. 90 percent of this app has nothing to do with controlling my air conditioner. When you try to force products down my throat, I am 100% likely not buying your product. One star because zero stars is not an option. (LG : insert pre-recorded "I'm sorry" message below)

  12. James Schrader-avatar

    James Schrader


    Very slow to change settings when opening the app, ads for LG things before being able to change settings. Overall poor UX. RE: The developer response, Thank you for your response. I'm sorry to say that it is always slow, and it consistently pops up the 'Service benefits vary...' page every single time even though I tap the 'Do not register' button to dismiss it. The phone I use is a solid piece of hardware so I don't believe it's related to my device in this case.

  13. Jason-avatar



    Most recent update completely ruined functionality. I used to be able to launch the app and it would automatically go straight to my TV remote. This is the only thing I use the app for. now, it loads the app and there's no way to get to the remote control except by going on my notifications bar. So I have to load the app wait for the notification bar to pop up then swipe down on the notification bar and launch the remote from the bar. I can't even get the app to recognize my TV otherwise.

  14. Cristi Danescu-avatar

    Cristi Danescu


    Hello. After the last update (from 25.09.2020) the app keeps restarting when I click on the product (I tried to change the TV's nickname, but the app restarts everytime, so I didn't manage to do it). In addition, the linked members "don't see" the TV anymore (we have only a smart TV, but it doesn't appear anymore on my son's account).[EDIT] I gave 4 stars because the restart issue was solved, but the linked members still cannot "see" the devices. I'm waiting for this to be solved too.

  15. Ben Fung-avatar

    Ben Fung


    Do not install this app, this requires to gain permission for the phone call. For me this doesn't make sense at all and it sounds a spyware to monitor your conversation and all the chats. To be safe uninstall it immediately! Thanks for the response below and glad to know that this app needs to access USIM info! This is even worse! Folks, all your personal info, contacts will be given to LG, this is your own discretion to use the app! Good luck.

  16. J J-avatar

    J J


    For the size of the company LG is and how many mini splits they sell This app should be working much better. There are even privacy concerns seeing how they want to access your location which is completely unnecessary to run this app. It always has connection issues with Wi-Fi. All I want to do is turn it on when I'm away from home to warm up my office and I would say 10% of the time it doesn't work which is definitely annoying.

  17. Reino Kojola-avatar

    Reino Kojola


    Works quite well, informs when our washing machine is ready and if there is some problems with water or balancing issues. UI is easy to use and adding products is very easy. There is only one quite huge problem and that is that the integration to Google Home is not available in my country (Finland) and that would be nice to have here too.

  18. Amandeep Singh-avatar

    Amandeep Singh


    I am enjoying this app with my LG smat TV The only thing missing is keyboard , if you guys can provide qwerty keyboard inside app that would be really great and slowly if you make it mandatory for all apps in LG content store , this will help using the TV easily. Overall great intiative , keep up good work LG

  19. Hunt7r-avatar



    Ads... ads... ads... ads.... wth....The app is getting better and getting up to date faster but it feels like it is only for their ads. The ads are getting very intrusive and very annoying. Like we paid for your product already. I don't mind some ads because you gotta pay for the updates somehow but this is ridiculous. I have a tiny window of my product and 8 ads huge window on one page. Like what is the purpose of this LG?

  20. Jaison Cooper-avatar

    Jaison Cooper


    Thank you for your reply about the permissions. I do also have an issue with Terms and Conditions page. Which also asks if you want marketing, while having a button that auto selects all three options (signing up for marketing). I dislike that the app asks to approve the Terms and Conditions every time I open it.

  21. Sholom Lipsker-avatar

    Sholom Lipsker


    The App won't let me get past the sign up page so I called up lg after 1 hour of sending me on a runaround they eventually told me that they'd get back to me so fast forward 3 weeks later and I haven't heard a peep from them, the apps useless if you can't sign in this is why it's rated one star an app more useless than a flashlight app Galaxy note 9

  22. Sophie Steward-avatar

    Sophie Steward


    Useless. Won't allow you to access the product details, errors and no longer allows me to control the TV with Alexa. Pointless app. It will not allow Alexa to discover the TV. Its like the last update made it useless. So i can no longer use my echo dot to eg turn the TV on or off etc. Rubbish. Edited: there are now so many negative reviews on the thinq app integration between LG and Alexa surely now LG you can rework your app as it is blatantly not up to the job.

  23. Chuck Minnich-avatar

    Chuck Minnich


    This pretty much sucks. I have a fridge and it tells me what the temps are set at but not what it really is inside. It doesn't tell me anything that I can't get by looking at the door. The fridge must know its t ett temperature if it keeps it at the setpoint. Another thing, it needs a water filter and has a button to reorder from Amazon. When I press that it says ai don't have any products registered, so now I hav it to go God knows where and register the fridge with God knows what model .

  24. Sungkyu Lee-avatar

    Sungkyu Lee


    Can't log in with lg account since last update. TV connection only works 50% of the time. Very frustrating when you can't find your tv remote. Laundry machine connection is solid, but not super useful. Why does this app need to tell me the weather? Sounds like they just want our location data.

  25. Bharat Lagali-avatar

    Bharat Lagali


    Why the hell do you need "phone call" permissions? You don't need that to operate an AC. And terminate the app if I don't grant that permission?? Seriously?? You don't need any of that. This is just data mining using a Trojan Horse in the form of this app. Regarding USIM information, you don't need that. Just use GPS, that should serve the purpose. Phone permissions are completely unnecessary.

  26. Colleen Gilbert-avatar

    Colleen Gilbert


    Doesn't work with alexa. I've tried everything to get this to work. I've connected string lights to an alexa app along with countless other devices and this is the worst experience I've had. After waiting an hour for this to just connect to the lg app, it refuses to be recognized by alexa even though I've given her the "skill." All I wanted was for alexa to tell me when the laundry is done

  27. Kim Allender-avatar

    Kim Allender


    Its all about selling products. Tv remote works but thats all I can say about it. Downloaded cast to my TV which should already be on my TV. It is a smart TV. After I downloaded cast the only think it cast to is you tube. Xumo won't case with my lg only the downstairs tv vizio tv. Whats up with that? My lg is newer. Frustrating!

  28. Paul Edworthy-avatar

    Paul Edworthy


    Push notifications have never worked (edit: this feature is fixed and now works), it's the very least you'd expect from a WiFi enabled product. Registering using a Huawei P20 Pro does not work, (edit: Huawei/pairing procedure specific). 1/10 times, I'd provide WiFi details, but it'd never get past 40% complete. Luckily I'm able to use a Sony Xperia to complete the registration, and log in using the same account on the Huawei phone. Not an ideal UX. Download Cycle on washing machine is hit & miss

  29. Marco Inc-avatar

    Marco Inc


    Please add mac id and ip details in app for appliances. Apps okay for the most part. Issues I have are whenever they update their terms or pp they force you to accept them before you can reuse the app. There needs to be an option that still allows the app to work while selecting later to accept the new terms. The last upgrade caused new terms etc to come up, so the app closes if you don't accept them.

  30. Ammar-avatar



    I can't even log into the app using my existing LG account! After signing in: I'm prompted "Would you like to use the LG SmartHome service as well?" -> Tap OK -> In terms and services accept the required terms -> Tap OK -> Error: "Invalid Terms Type" This error occurs no matter what I select on the terms screen. Also, location permission is listed as optional but still does not let me continue using the app. And why do you need to read my call logs?! Please list better explanations for uses.

  31. Anne Cleave-avatar

    Anne Cleave


    Great to be able to customise the programs especially as there is no spin only program.such a relief to be able to download as the Download cycle . However, it was unbelievably difficult to set up the wifi etc. There are loads of U Tube videos on it so obviously many others found the same! My washer drier had to be identified as a washer..please note. Much much more precise instruction needed by LG for the set up.

  32. matt anglise-avatar

    matt anglise


    The new LG ThinQ app doesnt work LG have replaced a perfectly easy app to use as my tv remote controller with a complex multidevice app. I have only 1 LG TV device. The app asks for access to telephone and location controls making it a security issue. I paid a fortune for the premium signature smart TV now LG have crushed the user experience with something that doesnt work. Please bring back the simple functionality that works LG!!!! Great response LG BUT as the app doesnt work, any response?

  33. John Blake-avatar

    John Blake


    Unable to connect my LG washer to the app. I was able to connect both my washer & dryer to previous versions. I can successfully connect only my washer to the latest version and even that took repeated attempts. I am very frustrated. This app is complete trash and created a customer relations disaster. :-(

  34. Tom Wood-avatar

    Tom Wood


    Constant unnecessary and disruptive changes. Forces new terms of use on you every few months, just to maintain the same functionality on your appliances. Newest update tries to trick you into accepting permission to receive robo-calls. Forces you to re-register your devices over and over again, with more and more intrusive conditions attached.

  35. Leroy Brocksieck-avatar

    Leroy Brocksieck


    I just need a TV remote. You don't need my location or phone access. Garbage app won't let you control the volume of your tv on the same local network unless you give the tv full access to the internet.

  36. Ale Feltes Quenhan-avatar

    Ale Feltes Quenhan


    Too slow to start or to show any updates when app is opened from notification. Update May/25. Same thing. App takes above 15 seconds to show me all of my devices, add another 15 to update status. Round trip for restoring from background also takes above 10 seconds. I have a Xiaomi Mi 9, plenty of cpu and memory available. Update Oct/14/2020. App is even slower than before, now has a better look with worst performance.

  37. Mohammad Azad-avatar

    Mohammad Azad


    The app is so great and I like the appearance. Thanks for paying attention to my review. But the keyboard of my phone doesn't not work while using LG WebOS. Also the response is so slow until you turn off the Bluetooth and then response is good.

  38. Lodewijk Portielje-avatar

    Lodewijk Portielje


    Werkt niet, account aanmaken werkt niet en verbinden werkt ook niet. @LG, please sync user accounts across your platforms. Besides this, don't redirect me to a country specific website which bars me from entering due to my IP address. Rookie mistake. Lastly, why do you have so many different apps that do exactly the same. Hocus pocus focus!

  39. sephizzies izzy-avatar

    sephizzies izzy


    The aircon was installed about a week ago. But i have to delete and add product again for better service for more than 5 times. Very inconvenient as i am renting rooms out and have to keep accessing them. If my home wifi is the problem, than why is it that only the aircon has issues? Very disappointed and find it a waste of money to have bought this brand. I saw that other reviews also have problem with the connections. Feel cheated.

  40. Jordan Ariza-avatar

    Jordan Ariza


    I can't even voice control with my google home, the app keeps giving me an error and at first it worked, but then it got disconnected within hours of use...ALSO CANNOT LINK MY LG ACCOUNT TO GOOGLE HOME EVEN WHEN IT SAYS LINKING HAS BEEN COMPLETED. This is bollocks...I am not satisfied with the fact I can't voice control my tv without having to pick up the remote!

  41. Fernando Moura-avatar

    Fernando Moura


    The notification should be dismissible instead of fixed. Missing automation with IFTTT. Missing personalization to the remote notification bar, Like choosing the source input button instead of channel, missing the mute when touching in the middle of volume button, missing a quick ability to turn screen off keep sound playing in the background. The color and font don't follow the default system's dark mode. The remote controller should be inside an Android Bubble that hovers on top of other apps.

  42. Chris Churcher-avatar

    Chris Churcher


    An underwhelming experience considering the potential, it is just a gimmick and fulfills the same function that almost every other tech company does in a firmware update, except ThinQ makes each machine cycle 'selectable', 'engaging' and 'interactive'; in short more time consuming. If they really want to give customers more ownership then let us build custom cycles on demand, via the UI in real time. What I want right now is Steam and Dry; simple, reasonable, but doesn't exist.

  43. Aleksandar Dekic-avatar

    Aleksandar Dekic


    Whoever designed this application never in his life heard for MAC address. To find this info app need to be conected to unsecured router/phone at first. Then copy that info, remove app from phone and install somewhere else. Usage of application itself is poor. Downloaded cycle's can't be stored in app for good. If I made customized cycle app should recognize and keep that after starting washer, BUT NO! App reset values to his own settings!

  44. Ben Brown-avatar

    Ben Brown


    Pretty bad for those of us with older TVs that don't have latest web os (my TV has os 5.31.00 and webos 3.3.5) to make things work. Have to use this as old app is being discontinued.. missing features like TV channels and favourites list and others. Unfortunately it doesn't look like one app to rule them all is that good an idea.

  45. Shayan Modiri-avatar

    Shayan Modiri


    This app incorrectly classifies my phone as "rooted" with the new Android 11 version. I can't open the app anymore and can't use my devices. Please fix this issue. I'm using the latest update and nothing has changed. Still fails to open the app!!!

  46. Uullii Pennington-Meßmer-avatar

    Uullii Pennington-Meßmer


    Update: Generic response from devs that I had already covered in my review. But still, I expected it. This app will lock out out if you deny any permissions. For LG TV use the LG TV Plus app to avoid these unnecessary permissions. Old review: Can no longer use this app without giving phone call, call settings and location permissions. I have read the devs reasoning for this. But it previously worked without these permissions, so I have no reason to accept their usage now.

  47. Steve Huber-avatar

    Steve Huber


    Just set it up and registeted the fridge. Still playing but it is pretty decent app. Have to setup other appliances and will see how useful it is as we go. But so far, works as it should..

  48. Jenny Danzmayr-avatar

    Jenny Danzmayr


    The Application needs permissions that are completely unnecessary for an application like this that are most likely used to mine and steel private data. For example the make and manage phone calls permission. With this permissions that app can make phone calls without your knowledge and can log with whom you are on the phone. When you don't give the app this permissions it refuses to start so it's completely unusual. Stay away if your private data matters to you.

  49. Eric Wallis-avatar

    Eric Wallis


    LG washer and dryer seldomly connect. When they do, the downloaded settings don't work. Don't know if it's the app or units. However, I do know it's an LG stemmed issue. Probably wont go with LG moving forward, which is a shame because we are in real estate and purchase appliances often.

  50. Bryant Pena-avatar

    Bryant Pena


    if your unit isn't connecting to wifi could be you just need to reboot your router. after uninstalling and reinstalling the app. everything is working great. love I can see how many times the fridge is open and at what time. so I can tell if my kids are sneaking snacks at night.

  51. Jsn Ski-avatar

    Jsn Ski


    Updated: Most recent update seems to have corrected crashes. Previously: update is a disaster. CRASH!! Also, stop constantly re-asking me to register my product, when i have like 3x already. Your app is TOO focused on relentless ads & data collection. I just want to control my air conditioner...

  52. Princess Soronya-avatar

    Princess Soronya


    Easy to setup and use, clean UI, just wonderful. Edit 22/09/20: After the recent update, I cannot sign into my account. The app also kept opening after I tried to close it, forcing me to restart my phone. Edit 14/10/20: Problem has been fixed, thank you.

  53. Arnold Barlow-avatar

    Arnold Barlow


    It does work for washer and dryer, but notifications are often delayed, for some reason. Updating my review to indicate that the new version is much harder to use and does not update the time left on the washer and dryer unless I force a refresh. The app was mediocre; now it's just bad.

  54. Jason Eeles-avatar

    Jason Eeles


    This app never works properly. Now with the new update the icons for 'commercial air conditioner' don't display while trying to add product, and it cannot connect despite the panel flashing AP and the dongles wifi light blinking. Please bring back the simple, standalone air con app (And add the ability to rename zones)

  55. Adam Sobotka-avatar

    Adam Sobotka


    This is the worst example of webpage mimicking application. Slow, unreliable, confusing. Start from scratch, use at least some decent cross platform engine like flutter it react native and follow ux guidelines.

  56. Damien B-avatar

    Damien B


    This app is a Trojan horse for LG. The next time I buy a smart appliance I will do everything I can to avoid LG so that I can avoid this app. The app demands a bunch of unnecessary permissions on your phone and makes you agree to some awful legal agreements. On top of that it's generally bad. Most recently every single time that I go to control my air conditioner I get a screen demanding that I give up more personal information and there's no way to make it go away permanently.

  57. Ray Little-avatar

    Ray Little


    A update was installed today. As of 10/21/2020 update LG THINQ will now turn the tv on. Working great. I give it 4 stars because I feel the app is a little complicated to set up , But all the features are working great. Thank you LG. they do read yer comment's

  58. Aaron Tonna-avatar

    Aaron Tonna


    I had a problem. Could not see the refrigirator logo on my app and by contacting LG they fixed the app for my country now we can connect the LG rifrigirator. Im giving up full stars for the response that i recived and all the help from the team. Now the application whorks 100% . GR8 Brand and gr8 team. Thx again

  59. Shawn Rodgers-avatar

    Shawn Rodgers


    App is fine. Washer & Dryer firmware is UGLY. Make the machines power on ready to use the same cycle as last time. Fix network firmware so machines **stay connected**, make remote start always on, make downloadable cycles 100% configurable, make it so we can *control the machines* in a granular way, not like the "popcorn" button on a microwave . Make it so we can say "Hey Google, turn Fresh Care / Wrinkle Reduce on" while a cycle is running. These are dumber smart appliances than a Speak & Spell

  60. Dean Morrison-avatar

    Dean Morrison


    The TV app list is not present in the TV remote app, which is a big oversight considering how many streaming services there are now. Otherwise, it works well, but I'll have to hold on to the other app until that feature is patched in.

  61. Vlad Z Impaler-avatar

    Vlad Z Impaler


    Data mining junk. You do not need access to phone call data for.me to use this dumb app. One of the options is advertizer phone calls. I have a c7 and it can't even link to a Google home. All this is is a Bluetooth based remote that wants to monitor and monitoze off my viewing habits. Lg is terrible.

  62. Tonya Maurer-avatar

    Tonya Maurer


    This app was only Good for downloading extra cycles to my dishwasher. The app DID NOT show me the amount of time left during a wash. I COULD NOT the use Alexa either, because even Alexa couldn't connect to the dishwasher. 🤦🏻‍♀️🙄

  63. Jerrick Lim-avatar

    Jerrick Lim


    An app more to view the status of your "smart" LG devices than to control it. Viewed in that light it actually does a great job. Would be even better if remote activation etc was possible.

  64. Chris Safford-avatar

    Chris Safford


    Only works once in a while, many times won't even launch correctly. When using the touch pad, won't recognize selections. When I open the app if the TV is on, says it's disconnected. Very disappointing, I would have expected more from LG.

  65. DJ AmnesIa-avatar

    DJ AmnesIa


    Doesn't connect to my TV - I have ensured i have the latest software and read and accepted all of the agreements as sugested is other reviews. The app finds my TV and connects to it before disconnecting before the setup process finishes. Useless.

  66. Tony Antonakas-avatar

    Tony Antonakas


    Not really useful as I have to turn the TV on with a standard remote and then use the phone to control. Since I'm already using the remote, why do I need the phone? Would be worth at least 3 stars if I could turn it on from the app.

  67. Lucian Mocanu-avatar

    Lucian Mocanu


    Does it require my card number and pin? Seriously guys location to connect to WiFi? Phone control? It's supposed to connect to the washing machine (in my case) not buy my favourite colour tee-shirt or tell me when to sell bonds. I worked in the tracking department for a game dev company, i know how this works. Fix it or drop it.

  68. Kat CoonHound-avatar

    Kat CoonHound


    It will not let me add smart home feature to my LG account so I can add my brand new washer. It wants me to switch from my Google account to my LG account, and then when I accept the terms of service and the privacy policy, it says that the page does not exist. Seriously???

  69. Gustavo Vizoni-avatar

    Gustavo Vizoni


    App "cannot run on a rooted device". A safety warning would have been enough instead of blocking it. It's not like I will revert my whole phone just to use your app. Even my banking apps don't have a problem with my phone. A shame.

  70. Lester Wroblewski-avatar

    Lester Wroblewski


    Can't connect to my washer and dryer. I've unplugged and plugged in both units, reset phone and router. I'm using the newest orbi ax6000 with a satellite. Thought the latest update would fix problem.

  71. Ted Voltolina-avatar

    Ted Voltolina


    The app is slow and clunky, and the smart features advertised for my appliances are FAR more limited than described. The app also appears to have been poorly translated into English. There are many typos and punctuation errors throughout.

  72. Vicky Adhithya-avatar

    Vicky Adhithya


    Wonderful app ..this nfc option clearly helps a lot ..if you have a problem with ur washing machine or fridge and in case of washing machine where it displays code . Just simply place ur phone near the marked tag where it itself diagnosis error and rectifys it without any technical assistance..this really helps a lot

  73. Keith Grant-avatar

    Keith Grant


    App requires phone and geolocation permissions! Seriously why does this app need to make a phone call? I find this quite invasive and a major security threat. Each time I run the app, it tries to sell me new goods and services with access to my LG appliances a distant afterthought.

  74. Kim Diaz-avatar

    Kim Diaz


    Well, I tried it already in my LG ref and Air condition and so far it is really work to open my AC to cool my room. You need a strong network connection.

  75. jurijs sitovs-avatar

    jurijs sitovs


    Don't really know if it's app or washer&dryer issue, but after finishing the cycle washer automatically switches off. Quite inconvinient if you'd like to run the dryer program afterwards ( it's not alwsys can be combined in single cycle ).

  76. Bradley Monroe-avatar

    Bradley Monroe


    Update- seems to be working better, but still more glitchy of an app than it used to be. Still slow as ever. I'd give it 4 stars if glitches ceased, the app was faster, and it was not ad supported. Been terrible since recent update Sept 18 2020.

  77. Pushpa Devi-avatar

    Pushpa Devi


    Nice and stable app. Only necessary features are given. It would be much better if all the features of remote are given. It also doesn't show everyday operating time, it shows only weekly operation time. Basically, the app needs improvements.

  78. Peter Alt-avatar

    Peter Alt


    Absolutely doesn't work. I have a great experience with this app for to setup my two previous LG tvs. I bought couple days ago another LG smart tv and I tried to setup it with my Amazon Alexa unfortunately app didn't find my new Tv either Alexa .

  79. Tim Smith-avatar

    Tim Smith


    I want to be able to start another cycle remotely after one finishes. Also the app and washing machine sometimes get stuck in a loop where the app thinks it's in sleep mode when it isn't.

  80. Pam X-avatar

    Pam X


    Only have for W/D, just want basic app and keep being forced to update because wont open unless update. Takes more and more space on phone, won't update unless I delete other apps. Very annoying and about to be deleted altogether if continues this stupidity. I do not need it to order amazon for me or other such stuff. Just give me a basic app and upgraded app for people who want all that!!!

  81. Jesse Henderson-avatar

    Jesse Henderson


    App used to work ok. Mainly use with my washer and dryer but now it crashes immediately. Tried clearing the data in the app too. This is on a LG V60 phone.

  82. Ken Reader-avatar

    Ken Reader


    Was ok, I wanted to add app and devices to another phone looking around menus that option seems to be gone. Also how do I delete washer has finished messages ? I used to go in once a month and press delete, that option is not there. I am not sure why you think I need to know much past when it ends. Please fix or add back in. Edit after response. Can your developer of app tell me why he/she thinks I want or need to know what time the washer finished washing 58 days ago ?

  83. Christopher DeLong-avatar

    Christopher DeLong


    Can't get remote start to work with our washer even after following the owners manual instructions, trying different combos of app started before powering on the washer and the other way around etc. The app just keeps saying the washer is off even when I'm right in front of the washer with it clearly on, remote start button was pressed for 3 seconds, washer front panel says remote is activated, etc. Only useful function of the app so far is notifications when the wash cycle is done.

  84. prabhath sanjeeva-avatar

    prabhath sanjeeva


    Dear developer team, this is my idea and if you can introduce this option to application it is a great achievement. Idea is add schedule option with defferent set point with different time slots. It means if I need to add power off schedule for 5 hours.. Add new option for this total 5 hours first 2h set point 23 next 2h set point 22 and last 1h set point 20. If you can give us to add schedule with different temperature and several time periods great options for all users.

  85. Prachi Hatkar-avatar

    Prachi Hatkar


    Worst app ever. Testing my patience. My LG fridge Arrived on Sunday and is not working properly. The demo person knew nothing about the fridge. The app is not helping me lodge any query. Worst experience ever.

  86. Ahsan Habib-avatar

    Ahsan Habib


    I feel very happy to use this app and very helpful this app. I can connect air conditioner, washing machine, TV and Refrigerator to ThinQ very easily but failure to connect dishwasher.

  87. Charlene Doering-avatar

    Charlene Doering


    App often shows appliances as off until I reload it several times. Washer shows as disconnected where dryer shows as off. Constantly changes appearance but no functionality improvement.

  88. a hydra-avatar

    a hydra


    It works, but demands an account, location, system permissions, audio permissions and even date of birth just for a fridge! Far too creepy!

  89. Fernando Diaz-avatar

    Fernando Diaz


    Unable to use since it crashes at launch since version 3.5.1043 even inside Android Studio simulators. I wonder how this application was tested and passed validation. Impossible to use previous versions as upgrade to latest from latest working version (3.0.2501002) is mandatory

  90. Anikit Sahni-avatar

    Anikit Sahni


    The new Ui is a breeze to use.LG folks have put in a lot of effort here to develop this app and it shows and shines with it performance. Nothing gimmicky here just pure , clean UI and 100% utility. Great work 👍

  91. Aaron Peigh-avatar

    Aaron Peigh


    Unable to login. Used to be able to use the app but now can't get past the user agreement making the app completely useless. Same issue on iOS and Android.

  92. Ted Legault-avatar

    Ted Legault


    They have changed their permissions to want access to my phone contacts/calls and call settings what the heck do they need that for ? The app doesn't do much anyways beside update when laundreynis done. I will just delete the app. These apps want more information then i am willing to give.

  93. Cotton Squab-avatar

    Cotton Squab


    Doesn't work probably 40% of the time, sometimes it connects but only half the buttons work. When it does work it's fine Edit: Now it works even less! Great fix!

  94. Scott Stegman-avatar

    Scott Stegman


    Just another typical app that is more focused on invading your privacy and selling you things that you literally cannot use for instance accessories for devices you don't own, instead of functioning properly to simply control the devices that you own. Another big tech fail.

  95. Timothy Lucero-avatar

    Timothy Lucero


    after the update, the application will not load the products. this is happening on both xperia phones. reinstalled and created a new account and now when you accept an invite it is stuck in 98%

  96. Nitin Kumar-avatar

    Nitin Kumar


    Previously it was working fine, but since last update it always shows message of network instability. Also Amazon Replanishment option in the app is not requested or desired or needed, LG should not do such trade practice. Please remove Amazon Replanishment option.

  97. Eli Van der Burght-avatar

    Eli Van der Burght


    I can't connect 2 phones to one air conditioning unit. A message pops up on the second phone that the first phone is in another country? Only thing i need the app for doesn't work

  98. Sergio Alarid-avatar

    Sergio Alarid


    I have yet to have a bad experience with this app. Notifications are on time and it helps when you're trying to get your laundry done quick.

  99. nathalie pers-avatar

    nathalie pers


    Can't control my tv's anymore. We have 2 LG tv's and both don't connect with the app anymore. Thx for the reply. We've checked everything. The app still does not work. It did work before the update.

  100. Doru Denes-avatar

    Doru Denes


    Not working on Galaxy Tab S5e SM-720, is working on Galaxy Tab S5e SM-725 Same android v10 version, same patch level. Displayed message is "Application not compatible with your device." Please fix it.

  101. Stefan Carton-avatar

    Stefan Carton


    Cannot run on rooted devices. No reason why and barely a toast to say. Frustrating and unrequired on an app for my washing machine...

  102. Angels Vs Demons-avatar

    Angels Vs Demons


    Holy-god! This is amazing. I had tried using a remote app for my LG tv and they all sucked like hell. But this was AMAZING! Download this

  103. James Spraeker-avatar

    James Spraeker


    This works like a charm; you use your wifi , find your tv , type in the numbers you see on the screen as a pin, than boom, works great; it even has the ability to do the point and click mode.

  104. Randy Smith-avatar

    Randy Smith


    The app was updated and it now requires us to agree to new agreements including a privacy policy that allows them to gather information on us for marketing to sell to 3rd parties. We pay a lot for the appliances this is supposed to support, why are we being used as a product to sell?

  105. Light O'Matic-avatar

    Light O'Matic


    Garbage app, bugs me to sign up for things every single time I try to control my A/C. If I click "No" it asks me again every time I use the app. No means NO. Sorry I bought LG, will try a different company next time.

  106. Mac Kwak-avatar

    Mac Kwak


    I was using the LG ThinQ application. I have version 3.5.1047 and all permissions. Last time the application has stopped working. A white screen on the smartphone appears.

  107. Ilker Guller-avatar

    Ilker Guller


    After updates, it's stopped to control tv. Then also I tried to add product again, but it's getting broken if i try to open my keyboard to add the code on the tv screen.

  108. Ondřej Kováč-avatar

    Ondřej Kováč


    Useless, cannot log in with my LG account because it's "UK". TV has no issue with it, why does the app have?

  109. Paul T Sjordal-avatar

    Paul T Sjordal


    Used to work on my phone, but won't install on any of my Android tablets, so this might not work with your Android device. Also, I don't seem to get notifications from this app anymore when my laundry is done.

  110. Vasilj Milosevic-avatar

    Vasilj Milosevic


    Managed to get this thing running. But it's very very sluggish. Every action takes a second or two. And my phone is not by any means slow or old.

  111. Anders Willemoes Hansen-avatar

    Anders Willemoes Hansen


    Can't finde the tv most of the times or it takes ages to find it. Furthermore I just needed an app for controlling my TV which is why all the other LG commercial adds feels noisy.... My TV and the app are updated to latest versions.

  112. Dean Goulding-avatar

    Dean Goulding


    Won't let you use the app unless you give it permission to access phone calls. Why on earth LG needs access to any phone calls for an app that controls your TV I don't know, but it's not okay.

  113. Florian Buna Sergiu-avatar

    Florian Buna Sergiu


    Very useful. Had a little bit of trouble setting the Washer up but figured it out soon enough.

  114. David Scarbrough-avatar

    David Scarbrough


    The app used to work pretty well, lately not so much! It keeps locking up and dropping the connection to the AC. It was canceled due to the delay of the product response.

  115. Sami Idrees-avatar

    Sami Idrees


    When I try to connect the app with Google Home app it says " Currently, the service is not supported in your country". While all the Chinese smart apps working great with Google Home and Amazon Alexa. Why LG, you are a big company, and lagging behind in the IoT smart devices technologies?

  116. James Joyner-avatar

    James Joyner


    Installed app and am unable to login with my existing account. Getting invalid terms error. Tried selecting various options but no luck. App is useless if I can't even login to set anything up.

  117. N Jones-avatar

    N Jones


    Love the app......WHEN it actually activates. It will work for a load of laundry or two but then seems to close. Has happened on 3 different phones.

  118. Robert Neve-avatar

    Robert Neve


    The app will not function unless you agree to give it permission to make calls and access your location. Why does an app to control a washing machine need to make calls or track my location? And without the app my smart machine became a dumb one. Poor move lg

  119. jonyx G-avatar

    jonyx G


    Is not working, I can't get it to tell me what is going on with my washing machine, it keeps recording the sound from diagnosis but nothing is said about the problem... Shi... Program

  120. Gayle Marsh-avatar

    Gayle Marsh


    Piss poor shoving of an app down a persons throat. Old app worked good. Mandatory update loaded with Amazon ads. Wants to turn on wifi and bluetooth when running app. What the heII does that do for a person in the middle of a corn field during harvest, wanting to start a stove to heat supper? Uninstalled.

  121. Stuart Porter-avatar

    Stuart Porter


    Have been using this app for 12 months with our washing machine, very good. Then came an update, list all our wash history, then this month another update. App unable to connect to washing machine. Very disappointed.

  122. Scott E-avatar

    Scott E


    Doesn't work after second day. It will no longer change channels. Functions that do work are power on power off and menu functions but no channel changing anymore.

  123. liam alexander-avatar

    liam alexander


    Only use the app as a TV remote. All features it has work fine. Could you add the "app list" to the TV controls that used to be on the old app. Was very useful

  124. Ashley D.-avatar

    Ashley D.


    My notifications quit working. I have all my appliances connected through the app and now I don't know when the cycles finish because I am never notified. Terrible update.

  125. Victor Law-avatar

    Victor Law


    Can sometimes turn TV on but not always via this app. Contacted LG customer service and they said it's not possible to connect my TV to this app or turn the TV on and off via the app which is not true so they were useless.

  126. Daniel O'Neil-avatar

    Daniel O'Neil


    It worked great at first but lately it hasn't been loading. Trying to open the app only overlays the bottom bar but then nothing else happens.

  127. sam Thornely-avatar

    sam Thornely


    Forced obsfucation of what was an OK TV remote app. Now it readily de-registers your devices, then refuses to find them. Yes I'm using the most recent update.

  128. Selvin R-avatar

    Selvin R


    Works fine with tv, but why does it ask permission to make and manage phone calls??? Why does a remote app needs that permission?

  129. Gonzalo Toledano-avatar

    Gonzalo Toledano


    I'd like to be able to change my washer temperature in every mode the same way I can do physically. It would also be grate to be able to create a custom wash program from the App.

  130. Adonis King-avatar

    Adonis King


    Just not what I've been looking for,The app worked and ran smoothly but to me it's just another remote control, I'm in search of something that allows my phone app to run on my TV

  131. Richard CMG-avatar

    Richard CMG


    Garbage... Installed, has never worked! Tells me my device is rooted and it can't function on rooted devices.... Nothing but a STOCK factory phone that's NEVER even been attempted to root! Just Ridiculous...

  132. Royl Lim-avatar

    Royl Lim


    Why having problems to add device in Google home. Technical team please check. Thank you. It is still not working with Google home after your advise. It just cannot add to Google home app.

  133. Jasper Walker-avatar

    Jasper Walker


    Can not even log in due to server issues. Don't know how it works. *Update : Now we're in business. So far it looks good and works just fine.

  134. Shelley Headley-avatar

    Shelley Headley


    Once I got it up and running, ran diagnostics, it reset and fixed the problem. Grateful I don't have to buy a new refrigerator right now!

  135. Raqib Rafique-avatar

    Raqib Rafique


    Not working with my tv anymore. I had LG TV plus before and now when I use that it says functionality has been incorporated to this one but it doesn't find my TV thats connected via ethernet cable. The TV model is 60UF855v.

  136. Valentina Lakhina-avatar

    Valentina Lakhina


    The app stopped working after the last update. I can create rooms, but the devices are disconnected. Happy to change the rating when the app starts working properly again.

  137. Ennigma Co-avatar

    Ennigma Co


    App runs well, although there are some improvements I would want to have for my LG F4WV510S0 washing machine: 1. Why there is no option to control the washing machine remotely if the ChildLock is ON? 2. I would want to see the load weight, used wather and electricity in kw of the previous cicles.

  138. Addie Bandong-avatar

    Addie Bandong


    The app always says disconnected even when the TV is on and no matter how many times I close and reopen the app it won't connect to the TV, if it even acknowledges that its synced up with the TV at all.

  139. Billy Willoughby-avatar

    Billy Willoughby


    Latest update asks EVERYTIME you try to adjust the unit to register for more things than they force you to register to use the app to begin with. I will NEVER purchase another LG product if this is how they behave towards paying customers.

  140. Tom Boocock-avatar

    Tom Boocock


    Used to work pefect, now there are no options to control my products remotely. The remote on the app has disappeared from my home A.C rendering the app useless. Nice one LG way to go

  141. Daniel Jimenez-avatar

    Daniel Jimenez


    I have the LG all in one washer dryer. I'm only able to use the wash features through the app. It gives me the option to add a washer and dryer separately. The all in one is a dryer and washer in one appliance so I can't use the app.

  142. K H-avatar

    K H


    LG ThinQ now recognises my new FWV796STSE LG Washer Dryer and has connected the product. However, at first I couldn’t connect my new machine to my Smart Hub because of the usability issues of the washer dryer. Basically, the control panel is difficult to read through insufficient contrast, lack of illumination of buttons on the touch pad, and dual purpose buttons. This is aggrevated by small graphics in the manual. Also cycle extras like Intensive wash and Pre-Wash can't be selected in the app.

  143. David Cifarelli-avatar

    David Cifarelli


    No more wondering how much time is left on the dryer or washer the app tells you when it done. So glad we went with a LG washer and dryer. The app is just the cherry on top.

  144. Darren Fusellier-avatar

    Darren Fusellier


    Unfortunately no matter what I do it will not link with my Google assistant/home. Got it working on the TV itself but can't get the home integration to work.

  145. Nakul Raut-avatar

    Nakul Raut


    Unable to connect to lg ac. After holding 2 buttons for 3 sec ac did not show wifi led. I am getting only one option on app as Next. Old app has Yes and No option when asked Does ac show wifi led blinking?

  146. Luke Aylmore-avatar

    Luke Aylmore


    Doesn't work. Won't log in with lg account details even though they are correct. Get invalid log in every time. Please fix. Galaxy S10+

  147. Soumitra Sinha-avatar

    Soumitra Sinha


    Android 10 mobile is working with my smart tv but not working with my smart split ac. It requires strong wifi signal. Improve the application that it can work in slow wifi speed.

  148. Ben Delville-avatar

    Ben Delville


    This update is awful. Shows a permanent ad at the bottom. Very annoying! EDIT: Apparently advertisements are a new "feature". Great, thanks LG!

  149. Kody Shepherd-avatar

    Kody Shepherd


    Is it possible for me to disable the pop-up registration ad? I've already registered and I click don't register or the x to exit, yet it still keeps popping up. It's very annoying. The help would be great!

  150. Aurora-avatar



    The app is missing some translations when language set to Slovak (specifically when it comes to washing machine programmes). Otherwise a good app.