Version 3.0.2301000 - com.lgeha.nuts
Last updated: 2020-05-30

A smart home service to make life at home simpler and wiser.

LG ThinQ apk

APP Information

Download Version 3.0.2301000 (30108155)
Apk Size53.71 MB
App DeveloperLG Electronics, Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.lgeha.nuts.apk
Website http://www.smartthinq.com

Download LG ThinQ 3.0.2301000 APK

App Description

LG ThinQ is lgeha,nuts,lifestyle,thinq, content rating is Everyone (PEGI-3). This app is rated 3.75 by 4 users who are using this app. To know more about the company/developer, visit LG Electronics, Inc. website who developed it. com.lgeha.nuts.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 3.0.2301000 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 9235+ times on store. You can also download com.lgeha.nuts APK and run it with the popular Android Emulators.

A smart home service to make life at home simpler and wiser.
Enjoy a comfortable and smart life at home with LG ThinQ that will allow you to use various LG Electronics home appliances and IoT devices more conveniently.

Major Features

■ Add and manage your household appliances via ThinQ 
Easily link and manage at-a-glance many LG home appliances like your TV, refrigerator, styler, washing machine, etc. as well as other IoT devices.

■ Control devices remotely away from home
With the ThinQ app, it’s possible to have a look around the house or run your vacuum cleaner and washing machine wherever you may be.

■ Buy related supplies directly on the app
Use the ThinQ store to purchase LG certified parts & accessories.

■ Be up-to-date with your home appliances using the app’s Smart Diagnosis 
Manage status checkups and receive diagnostics of devices at home before problems occur.

※ Available app features may differ by country.

System Requirements

- Supports Android OS 5.0 and higher. Smartphones using Android OS version 4.4 or lower must update their OS in order to use the latest version of the app.

Access Permission

The following access permissions are necessary for LG ThinQ. Optional permissions are not required to use the app but restrictions to certain features may apply.

■ Required Permissions
- Outgoing Calls: To access related app settings such as language and region and contact the customer service centers after smart diagnosing devices.
- Location: To obtain the device SSID and connecting Wi-Fi info when registering devices and search for weather info, current location, etc.

■ Optional Permissions
- Photos, Media & Files: To check the storage capacity of your smartphone for downloading the software of devices to add. Certain devices may also send and save images on your smartphone.
- Contacts: To verify user information when signing in to the app
- Camera: To scan QR codes
- Mic: Needed when using the smart diagnosis feature

App ChangeLog

  • ■ Easier than ever to pair devices
  • After the initial device setup using a Wi-Fi connection, you no longer need to input your password to connect to your added devices.

App Screens

LG ThinQ App Screen 1LG ThinQ App Screen 2LG ThinQ App Screen 3LG ThinQ App Screen 4


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

create accounts and set passwords
Allows the app to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

control flashlight
Allows the app to control the flashlight.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. guest-avatar

    In it's current form I found it simply not usable. The application constantly loses connection with the TV, but when it finds it it's taking about 20 seconds each and every time I want to interact with it. The power control of the TV doesn't work at all with bluetooth on my phone. The UI would not be bad at all, but the small buttons make it very hard to use it fluently. Shame... it would be a fine app that I've been waiting literally for years to come. Hopefully LG quicky fixes these issues.

  2. guest-avatar

    g7 Though the app works fine there are few flaws 1. The tv app does not have all the features of the previous version like the 3d tv option. 2. The controls have become too small compared to the previous version. 3. The option of all the home screen icons are missing the old version has it. 4. Search and typing various apps e.g. Netflix or amazon,a type pad would be easy to search. Indeed it is a downgrade than a upgrade. Can you pls fix these to make the experience better.

  3. guest-avatar

    Jonathan C. Fenton


    g8 This app leaves a lot to be desired: 1. You cannot turn on your TV with it, so you must keep your regular remote around. 2. The navigation buttons (L, R, U, D) are small and hard to use 3. No keyboard appears for each individual provider's media app (Netflix, Amazon Prime, YouTube etc) so you must use the subpar aforementioned buttons to select each letter individually to search for a title or topic. LG is worth over $50 Billion dollars but can't make an app for a smart TV.

  4. guest-avatar

    g8s For dual inverter portable smart wifi air conditioner. Can only set schedules to turn on or off portable air conditioner. Can not set temperatures, fan speeds, or modes for different times of the day. What makes this portable ac smart? Nothing. LG Thinq app is an over glorified remote trying to do too much and accomplishing very little.

  5. guest-avatar

    speaker Nice to have this functionality to know when the washer or dryer are done. We are always forgetting about the washer and dryer running, and the clothes get to sit there for hours sometimes. We do wish it had an adjustable recurring ringtone. The one little ding that goes off on my cell phone is easily missed.

  6. guest-avatar

    ai When I open the app it now says it can't connect to the server. Has done this for two days now. I have Uninstalled and reinstalled the app and after reinstalling it, it forced me to change my password and accepted the new password. So how come it can connect to the server to change my password but not connect afterwards for me to control my air conditioner?

  7. guest-avatar

    app Does what it is supposed to. I was out and about in town and the app said there was a problem and stopped. Sure enough there was an issue. I have used the remote start just to see if it works. Worked great. Why you would need it is beyond me(most people are at home when doing laundry). The thing I really like about the app and the washer is they both tell you how much time it will take and how much time is left. You can download special cycles from there website. You can store two cycles.

  8. guest-avatar

    alexa The TV is not found when it is off. The app is useless. The lack of attention to detail is obvious by the multiple messages in broken English. Messages like "the connection is disconnected "or "if it powering on" should not be acceptable in an official LG app targeted at a worldwide audience that payed multiple thousands of dollars per household to own LG products.

  9. guest-avatar

    7 Needed excessive data and permissions such as date of birth, wifi, and geolocation in order to listen to some audible modulated data so it could help me troubleshoot my appliance. It only gets more than one star because the diagnostics provided some useful insight even though it still didn't tell me what's wrong with my appliance. I'm deleting this app as soon as my appliance is fixed. Glad I used a throwaway email and random password for the account.

  10. guest-avatar

    speaker wk7 My existing LG TV plus app asked me to switch to this app, sure - I always like new and more advanced applications, but why do you need phone call permissions? To get my preferred language? Just ask, I'll tell you. For now it's still installed on my mobile, but I never gave it the suspicious permissions, and it wouldn't start without them - so I have no idea of its any better than the old one.

  11. guest-avatar

    Keeps adding the same TV multiple times to the app and it doesn't remember my original setting. Keeps running in the background and has multiple notifications on the notification bar. The previous app was so much simpler to use and more useful. Going to uninstall this app once I'm done with this review.

  12. guest-avatar

    More updates later and permission requirements are still far too intrusive. You do not need full phone permission just to know what country I'm in. Just prompt the user when first launching. Your excuse about needing to read the sim card is a joke. You also don't need constant location permission. Require it when setting up a new device yes, but that doesn't mean it needs to be on even when managing existing devices, nor should it fail with permission only granted while the app is open.

  13. guest-avatar

    Just downloaded this app and I have two questions while using this app on my Note 10: 1) For me to use an app to control my TV, why does it need to manage my phone calls?; 2) How much does knowing my location have an effect on controlling my TV? If I say no 'to managing my phone calls' & 'only report the location data while using the app', then why does it fail to open? Are they really necessary for me to control my TV? I'm at a loss....

  14. guest-avatar

    I cannot connect my washing machine, 1st try the progress stuck at 80%, the 2nd try stuck at 60%, now it cannot even get past the wifi connecting stage (keep trying to connect but always got rejected). The machine installation takes abt 20 minutes and i have been trying to connect this app for more than 30 mins. Too bad

  15. guest-avatar

    This app is useless. If you launch the app while connected to any 5g network it crashes. This means if you are out of your home and only 5g is available, you must turn WiFi off and use mobile data. You also need to change settings in the app to prevent it from turning WiFi back on.

  16. guest-avatar

    Absolute garbage. If I knew it was impossible to link this TV with Google home (lg doesnt communicate correctly with google so it's a mine field of errors and other disasters) I would not have bought this TV. Smart TV in name only. Can confirm other post about being unable to turn on TV because "wifi is not connected" its connected, within 30 ft, and every other device works fine. This app is a programming failure.

  17. guest-avatar

    Why am I being forced to allow the app managing my calls when all I want is to use it as a TV remote. This should not be mandatory and makes no sense to use the app. It's a shame you deprecated the old TV remote app and now force your users to give you unreasonable permissions. I will not use this and advise everyone to think if it makes sense to give such permissions to this app

  18. guest-avatar

    In current version app doesn't show current consumption of the electricity in Air Condition setting (monitoring). Previous UI was much better. Additionally app (account) cannot be link to Google Home. It doesn't work more than an year and LG really doesn't care to much. Therefor I cannot recommend to buy LG product anymore.

  19. guest-avatar

    Vidura Warapitiya


    Has no use for washing machines. We need to have the option to mix all available washing options and create our own washing cycles!!! What's the point of having this app anyway if the sole purpose is to check the timer and switch it off, remotely ? Besides , some available options on the washer/dryer are not available here on the app

  20. guest-avatar

    Светислав Миличевић


    Finally, an app that can actually turn my smart TV on. ("LG TV Plus" couldn't.) One thing missing from LG TV Plus here is the programme list. If you add the programme list and make it searchable so I can choose the channel on the phone, that would be great. Another thing missing on both apps is that Input switch button does not list removable drives connected to the TV. It shows input options list on phone screen but removable drives are not listed there (workaround: Home button and pointer).

  21. guest-avatar

    ThinQ is a hinderence. Google home and Alexa are far superior in voice commands for electronics. Why did LG push to try to make their own OS/assistant? Example, google can play any show I ask for on any device that has built in chromecast. But my LG tv makes me "ask LG" for every google command to go get the LG assistant, which cant play specific shows on my LG tv. In fact, asking it to "play xyz" will annoyingly just "play" whatever I'm currently hovering over bc it cant play a specific show

  22. guest-avatar

    I understand the Wi-Fi connection that this app uses but once the appliance is up and running on the home network I don't understand why the app has to keep turning on my Bluetooth. I have to keep turning Bluetooth off every time after using the app. Otherwise, the app seems to do what it's suppose to do.

  23. guest-avatar

    Update: Thanks for taking time to answer. However, not convinced with the answer. Permissions should be feature based. If I want to use that specific features, I will grant those permission. As I said all I want to use this app only as TV remote. Country can be determined by location as well. Why is country information required, should this be optional? Original Review: Asking for unnecessary permissions. All I want to use is as TV remote. It's looking for location and phone call permissions.

  24. guest-avatar

    3 stars for being able to power on the TV as opposed to the LG TV Plus App. However, some controls from the LG TV Plus are missing or not well implemented: TV Menu to browse TV Apps is missing. The Voice Search icon in the Search Bar is also gone. The TV remote buttons are tiny at full screen compared to LG TV Plus. Please effect these changes for greater intuitiveness.

  25. guest-avatar

    I don't understand why it needs to have access to my phone and location all the time. I know they say it's because they can tell language preferences but can't that come from another source like my own input? Also why does it need my location when I am not using the app? Seems excessive to me. I'll be deleting until these are changed.

  26. guest-avatar

    I love the washer and dryer machine. I wish the finish sound was a bit louder even though I have it on the highest level. The washer and dryer run very quiet . Wished the light in the dryer could stay on a bit more, especially when you have a big load.

  27. guest-avatar

    They've shoehorned ads into this updated version of the app, it also seems like functionality from the LG TV Plus app is missing. Additionally, you have to sign in with an email and password, which is ludicrous for an app that should only really function as a remote. Goodbye privacy!

  28. guest-avatar

    Christopher Posey


    Wants to have location permission and phone permissions. I'm not sure exactly why location matters on an app that depends on local WiFi and Bluetooth. And I'm even more perplexed that it needs dialer and phone permissions. " For language". In any light if you refuse to let it have such strange permissions it doesn't work. Save your data and space on your phone. HARD PASS!

  29. guest-avatar

    Would be nice if sharing the QR code function actually worked at all, but it doesn't. I have no way of adding our appliances to a second phone app. And the app keeps enabling my Bluetooth for no reason at all then to scrape the data on devices around me. Stop turning on Bluetooth. You don't need to do this to access location services.

  30. guest-avatar

    Jonathan Rivera


    Update 30 April 2020 LG replied and stated they are looking to "provide more language support". Perhaps they mistakenly understood that I was requesting for language support when in fact what I was requesting was app/account region support. This app can't be linked to Google Home and/or IFTTT because LG won't support accounts from PH region. So this app is (still) useless as it still can't be used for automation.

  31. guest-avatar

    Pretty solid app. Does what it claims and worked consistently. Can't ask for much more than that. Working with my dishwasher and fridge. Update: Lost two stars. No longer let's me know when dishes are done or when rinse aid is needed in spite of app settings. Re installing worked.

  32. guest-avatar

    Coreena Cameron


    Fun ^_^ We have an old LG smart fridge w/ smart diagnostics. The app is very easy to use, the instructions are easy to follow, and it was very easy for us to link our refrigerator to do a diagnostics check. The only trouble is linking the app to my Google app so that we may turn our LG Smart TV on and off with voice commands. We linked the TV to the LG app, but when I try to add the device on Google, it glitches. We had a similar issue with our smart bulbs, which sorted itself out. But still. :/

  33. guest-avatar

    Requires too much personal information and no other options cannot even just simply sign up or in to use the app for your appliance, and when you're frustrated with your appliance trying to get it figured out so you can get it to work for you the last thing you need is to have to go through 15 pages of your personal information and requirements/permissions!!!!!!🤯😡I will NEVER buy any LG products/Appliances AGAIN the only one silver lining in this is the little Toon the washr plays at end

  34. guest-avatar

    Sorry, not giving you phone or location access. Not happening. UPDATE: No, the app does not "need" to check my country, you are choosing to have the app do that. Just throw a selector and people will just tell you which country they are in. I might give a pass on certain features needing to check for WiFi networks, but not everyone needs those features, so only request that permission for those features. What a tone deaf company.

  35. guest-avatar

    I thought the freezer wasn't working, because we filled it to the top and some fruit was not really Frozen; like it was when the freezer was half full. I downloaded the app and diagnosed the fridge or ran the diagnosis and it showed that everything was working just fine I guess we just overfilled the freezer

  36. guest-avatar

    Lg thinq, the real problem is not detected in this app....in our double door refrigerator GL-T292RBPN , bought just 6 months back Oct-2019...... fungus, bacterial formation is happening, while this App says nothing about malfunctioning of fridge and also about whether sensors are in good condition or not.....then why simply this app?....remove....this....and i have complained about the situation, 20 days back till now no responce so food and veggies are getting spoiled......reply soon.

  37. guest-avatar

    Lousy app & implementation. Seriously. All I want to do is check for software updates to my washer (LED's never have been backlit so that I can see the menus w/o a flashlight) - I don't need/want all the other "stuff" (that just exposes typical IoT security holes). App login not synced with web acct, so another acct. required. SSID password cannot contain special characters - how "special," (and yet another example of bad IoT security) so I had to reset it in my router (restarted the router). Ultimately, my phone has no problem accessing the washer, but the "application" fails to connect to the "product" resulting in "registration failed." I unplugged washer to allow it to reset, forced stop on the app, deleted app cache and storage, uninstalled app, restarted phone, reinstalled app, plugged washer in, and repeated the entire connection process. Result: Failed! Rinse & repeat - failed again. Their website support forums show too many same/similar complaints, and few responses from LG. With my cameras, I download the firmware to a computer, move it to a memory card, plug the card into the camera, run the update, and done. Never fails.

  38. guest-avatar

    Buggy. When turning tv on from app it takes a while to detect connection to tv. Sometimes doesn't detect and the app gets stuck at powering on. The numbers do not work to change channels. Same issue also existed for the other lg tv remote app. Shame that it's still the same.

  39. guest-avatar

    Why am I seeing Amazon ads? I downloaded this because the TV Remote app was talking about how it's integrated in this one, so I downloaded this. I don't want to see ads or weather stuff, don't have any other LG devices, only reason this got downloaded was just in case the wonderful TV remote app gets brutally taken from me!

  40. guest-avatar

    Beware... Phone locked up after downloading this app, probably due to the extensive permissions requested the app (this app wanted to make phone calls which seemed odd). The app instructions did not work once I downloaded it (tried to use it with washing machine). Issue is still unresolved.

  41. guest-avatar

    Location and phone access required simply to control my TV via WiFi?! In anticipation to a "we take privacy seriously" reply(because that seems to be the copy-paste reply here); LG clearly doesn't care, otherwise I would be able to use the app without the Location set and Phone access. Judging from the other reviews, this is a clear concern from users.

  42. guest-avatar

    I like the TV remote, but did find a slight flaw while using Hulu. On Hulu you have to press and hold center button for details of whatever you'd like to watch. Doesn't work. FYI I'm using a Samsung Galaxy s6 smartphone and my TV is a new LG ThinQ 65". Remote that came with TV, works fine and accomplishes this task just fine also! For those who reading this wondering why I just don't use the factory remote. My 4yr old lost the remote!!!! Wish tv had a page button that sets off alarm on remote

  43. guest-avatar

    There should be no need to make phone calls and to know my location. All this app should do is connect to my appliance and that is it. Why does it need GPS location? These are over reaching permissions, and the app fails to work at all.

  44. guest-avatar

    Cannot link my new OLED TV (via this app) to Google Home to use voice commands. Millions of people having the same issue which is apparent from a simple Google search, yet nothing has been done by LG about it for months. Complete shambles of a situation

  45. guest-avatar

    Took several days to figure it out and get it downloaded but finally was able to get set up. Nice to see info on phone but probably won't use it often unless we need to trouble shoot or receive any motification issues. Love the new fridge and would definitely recommrnd it

  46. guest-avatar

    I have spent the majority of my day trying to get my tv on this app so i can link it with alexa but the furthest I've got is step 2, the wifi on my phone doesnt work well so maybe having the app on other things might help? Wofo works great on my tablet but cant get the app on that or on my computer

  47. guest-avatar

    Shittest app ever, it's replacing my lg tv remote app because they are deleting it and I can't even get it to stay connected, it takes a few seconds just to register one button. Not impressed at all, there's nothing wrong with the other app.

  48. guest-avatar

    Please note am unable to connect with my LG smart tv (UB82) from my LG smart phone (model W30 PRO) although I followed all the instructions prescribed. I also tried LG TV PLUS app still encountering the same issue. Could you please arrange to fix it? I badly want to connect to use my mobile as remote, since my smart remote have a prolonged issue of battery running down so often. The mobile am trying to connect with is also LG make but unfortunately am not succeeding to connect them.

  49. guest-avatar

    There's no way I'm giving this app all the permissions it requires just to have a TV remote. Interestingly you've managed to get TV Plus working without having those permissions granted, I really doubt that you can't do the same with this app.

  50. guest-avatar

    I'm annoying that it asked to have phone control and wifi and bluetooth permissions. I wouldn't recommend this app to other for aggressive private information demand. The major function should be notification, but there are no any flexibility to adjust and personalize it.

  51. guest-avatar

    I no longer receive push notifications to my phone about my washer/dryer. I can view their status if I open them app but I no longer get a notification about a complete cycle. I've deleted and reinstalled several times which works for a short time but eventually quits sending notifications.

  52. guest-avatar

    Update: Problem was due to using the Lookout "VPN" app. Once I disconnected VPN Safe Browsing, the LG THINQ app was able to connect to server. Thank you LG ThinQ for your assistance. Old - Using Samsung Galaxy Note8. LG ThinQ App is for my LG washer Wm9000hva and LG dryer Dlgx9001v. Currently the app will not connect to the server.

  53. guest-avatar

    Rafique Mohammed


    Your reason for location and phone data are lame. If u want to know the country then just add a freaking drop-down button to select. Why are u messing up with users privacy just to access remote control? How can u not determine country using location gps but with call settings? All these language, country can be obtained by couple of form input rather than accessing phone security settings.

  54. guest-avatar

    My air conditioner is what I intend to enable for remote control. Finally managed to checkout at a remote site. And yes use Wi-Fi in the remote site as well. I want to become familiar with the diagnostic used but haven't experimented with that yet. Later dude Thank you. Doug Jackart

  55. guest-avatar

    I have LGb9oled65 inch TV. I used to use LG TV remote app, which allows me to power ON the TV. This app do not have app feature. Further these no option to look up for applications such as Netflix installed within TV. Old LG TV app is still better than this.

  56. guest-avatar

    The permissions are absurd. Not remote control, it's a spyware,. Use other methods that achivess your goals without invading the users privacy. You need to know my country? Ask me or figure it out from my IP.. There is no reasom to manage my phone calls. For that, same for the other excuses. Next thing you'll ask is a root for my device in order to know when ThinQ App is starting to run

  57. guest-avatar

    Brendan Heckman


    Once you turn off the TV, you can't turn if back on with the app, and have to push the physical button. The old app could do this just fine, not sure why this wasn't tested. Running on Android 10, pixel 2 xl

  58. guest-avatar

    I want simple remote but it seems they are after for more. Why do I need to give you my location and phone call access. I don't get it. Edit: haha very funny explanation. We are not 5 years old. If you want to find out my location simply ask what my location is why are you trying to become a spy. Thousands of apps connecting internet but none of them asks phone access.

  59. guest-avatar

    I cant really justify giving this app anything more. Its pretry much just a waist of space on my phone. Why the hell would i need my phone to turn my tv on, change the channel up or down or adjust the volume. I can do that and more with the factory femote or even my set top box remote for that matter. Whats the point in this app.....unleas ypur uauing it for a washer and dryer..i notice those are more relevent to this app aparently

  60. guest-avatar

    Didnt even get into the app, since when does an app need to make phone calls to determine your location ?? Is that what the " Location " tab is for ??? No app needs to make a phone call unless it's the USER calling another person!! Uninstalled!

  61. guest-avatar

    This app sucks, it's too glitchy. I want to stick to the regular old LG TV Plus app because it was much simpler & convenient. Like the sayong goes "If it ain't broke, don't try to fix it."😡

  62. guest-avatar

    Worst app I've ever installed. It can't find our LG smart TV even if its turned on and connected to the same network. Plus it keeps loading and lags. Same with the LG webOS app. It worked for a while. Now, i cant connect our tv

  63. guest-avatar

    Riedzwan Muhammad


    Its great to have the app but it is lacking the customisation on the wash/dry cycle. In the end, we still hv to manually choose the desired programs physically. Then it defeats the purpose of having this app.

  64. guest-avatar

    Victor Prohorov


    Unable to launch the app. It is asking to make cellular calls in order to find my system language?!! Also has to have access to background GPS data?!!! This is nonsense for a remote control. 😠

  65. guest-avatar

    Honestly, a company that is worth so much money should be able to turn out a decent app, yet time and again LG fails at this over and over again, 3 different apps in the space of a year and all very poor, and don't even connect to your appliances two thirds of the time. Don't waste your effort installing this. In answer to your response, there is nothing wrong with my WiFi connection, full bars all over the house... Next excuse?

  66. guest-avatar

    Updated because the replacement refrigerator is working. Bu I remain perplexed that the App/refrigerator doesn't give the actual temps of the refrigerator and freezer, so sort of pointless in that way. With all the electronics, you'd think that would be being tracked.

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    Kudzai Changunda


    Almost good. I use it for the tv and love the improved interface but have lost the ability to use my smart TVs apps through the remote. It only has input selection which also doesn't include app interfaces like. YouTube and Smartshare

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    I have only been using this LG app for a couple weeks now after purchasing a washer and dryer. I like the flexibility that this app has. I think it could give you a little more options in dryer mode.

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    Richard Brindley


    Why does your app need to make a recieve calls on my behalf just to be a WiFi remote for my TV. Your old TV Plus app didn't. Won't be using this till you stop trying to get more access than you need to my device.

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    Super useful feature of the app for me, is getting the notification the laundry has finished. Though when I click on the notification, it takes me to a view which offers me the ability to turn it on remotely - confusing. Hence the 4*.

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    Prior to upgrade it was okay but since upgrade it constantly requires reconnecting my robot vacuum. Since the device diagnosis is fine, one must assume the app upgrade added issues. I doubt the app will work at all if I leave Korea.

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    The old app was barely useful, tried several times and this one won't even connect to its own servers... completely useless. Very curious that a company that makes such great hardware can't manage a functional app.

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    Francis Wilmott


    Old app worked really well, download ThinQ, connected to my tv, but, nothing works. Does not connect app programs to tv and remote on phone does not work. Can't even access website to troubleshoot. Rubbish.

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    Why does this need location access and control of my phone calls? It's for connecting to my TV, you don't need these permissions and it refuses to go forward without them. Uninstalled.

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    I was using the LG smart remote app which now keeps showing an "invitation" to use this app instead. This app requires too many permissions and too much personal information just to use as a remote control.

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    Well it works. But the options are extremely limited in comparison with the LG TV Plus app. What bothered me the most is that I can't perform a search using the phone's keyboard. Am I missing something?

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    Forced to replace LG TV Plus with this. Minuses: in the tv browser does not allow input via phone keyboard, requires login, requires access to location and manage calls, permanent notification unless I kill the app manually Pluses: none

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    Each time I use the app, it detects my existing TV as a new one... Resulting in several of the same device listed. Not sure what this app does over the existing app which has worked perfectly.

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    Joseph Uncapher


    Could hav more features. I like the smart diagnosis for a recap of how my fridge is running. I like feature to set temps for freezer and fridge. That's all I use, oh and the ice plus feature.

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    Absolutely no use of remote operation. Manually you have press remote control option from your washing machine. If it will give full access to the device then I can understand that it is useful.

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    The TV is missing a important menu, which was present in the old app, LG TV Plus, the Programme list. I don't want to memorize positions or scroll through hundreds of channels.

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    Archie Whitwell


    Really amazing all it needs is to be able to have is to support 4g hotspot because i have unlimited and it wont let me connect tv also have a left hand feature for the remote because i have my finger reach far from the screen whats annoying other than that great

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    Up dated my phone and now have to get this as others have said very intrusive no need to have so much of my personal information also on old app could screen mirror my phone on to my tv can not do this now not very good app at all .

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    cant even connect to my phone. It shows same error every time, it seems takes too long to connect to your device please check the status of on your phone. seems useless need massive improvement

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    Amanda Springer


    Useful and reliable. I wish it had a more intrusive alarm when the washing machine has finished, the current notification is easy to miss.

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    Jorge Contreras


    Ridiculously slow to update. Does not work as smoothly with Google assistant as I was lead to believe. Biggest missing feature is ability to have lg alert me via Google home the laundry is finished.

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    The regular smart tv control app is much easier to control the tv. Its hard to control the volume of the TV when the button to change it is put on top of the screen.

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    Pam De Beaufort


    Love the app. My washer & dryer are on a different floor and this app let's me know when my laundry is done without me constantly checking. Other great features as well.

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    Forces location info and phone call permissions. (LG Electronic, Inc. replied on 02/05/2020 with "... Make & Manage phone calls is needed to determine your country using USIM info..." No. You can ask the user to select the country if they choose to provide. They will know. And I just want to use the app because the smart remote of my TV doesn't function correctly. Do you think the problem is because it doesn't know my country?

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    Although it works it really is just a notification app that gives you the ability to check the status of your dishwasher. Be nice if you could actually control it and also set up custom notifications on your Google home.

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    Micheal Ebenuwah


    Barely stays connected. When you are watching a movie from your mobile phone it disconnects randomly. It is very annoying and should be fix ASAP.

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    Love the app, connects to my LG B8 OLED alot more consistently than the old LG remote app, I just miss the TV app list, being able to change the app that's on the TV was SUPER useful, especially considering how often I lose the remote.

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    Trying to login to LG ThinQ on another phone but keeps prompting account already used to subscribe to another country, please subscribe with a new account! If I keep travelling to different countries does it mean I need to create a lot of accounts? Super ridiculous!

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    Guilherme Bigois


    Terrible! When you touch on text fields it doesn't open the keyboard. It's necessary to navigate key by key to fill forms. I'm going to use LG TV Plus app.

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    When selecting normal wash, all the options are greyed out for temp, spin speed and so on. At the machine I can adjust. Basically a useless app for what I need.

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    Konstantin Erac


    The app is able to act as a remote for tv in a responsive way but tv plus options to share media from phone to tv are missing. Comparing these two apps as lg tv plus prompted me to install this and use it

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    Have an LG smart tv. LG TV Plus prompted me to install LG ThinQ. Installed, started to ask for accounts. I don't want to use any account, I have an LG TV and want to use one android app as remote. Please fix this!

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    Even after switching off the tv. The ongoing notification can not be removed. Why do i need ti see constant notification of tv remote on my mobile. Classic example of idiotic app development.

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    Ok it works, but the old LG TV remote is way better. I can't switch apps easily now, it has to be done through "home" button.

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    Needs a full keyboard for when accessing apps and search is needed. Having the app to use the on screen keyboard is not convenient and negated the whole point of me downloading the app.