Service Desk v1.2.47
APK · 53.4 MB · version code 601 · Android 5.0+ · uploaded Apr 11, 2024
- Same certificate as v1.2.48, which matches Google Play Details
Quick check before downloading
Answer this to unlock the download. It keeps automated downloaders away.
Compared with the latest version
The latest version is v1.2.48, uploaded Oct 11, 2025 — about 1 year after this one.
- Size: this file is 53.4 MB; the latest is 54.5 MB (1.1 MB larger).
- The latest version asks for 1 more permission: Internal broadcast protection (app-defined).
- The latest version no longer asks for: Read shared storage, Read media images, Read media video, Google Play install referrer, Advertising ID.
File information
- Version
- v1.2.47 (601)
- Uploaded
- Apr 11, 2024
- Size
- 53.4 MB
- Requires
- Android 5.0+ (API 21)
- CPU support
- x86 64-bit
- Graphics
- OpenGL ES 2.0+
- Screen
- Small screens and larger
- MD5
- 8bb9926d76611181467eee8db884fdc6
- Signing certificate (SHA-1)
- 22:D1:39:A5:6A:6E:DD:B5:92:C7:BC:70:EA:BC:74:FD:EB:0A:87:01
- Signed by
- CN="desnol OU=itilium O=desnol L=bryansk S=bryansk C=ru"
- File name
- com-desnol-itiliummobile-itiliummobile-601-67408178-8bb9926d76611181467eee8db884fdc6.apk
- Package
- com.desnol.itiliummobile.itiliummobile
- Downloads (all versions)
- 5K+
- Age rating
- PEGI 3 · Everyone
What's new in v1.2.47
Исправлена ошибка с подтверждением обращений, если не указана оценка.
Исправлена ошибка с доступом к недоступным по РЛС обращениям из нарядов.
Permissions (22)
This version requests 22 permissions, 6 of them sensitive.
- Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
- Camera Sensitive android.permission.CAMERA
- Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
- Read media images Sensitive android.permission.READ_MEDIA_IMAGES
- Read media video Sensitive android.permission.READ_MEDIA_VIDEO
- Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
- Access location extra commands android.permission.ACCESS_LOCATION_EXTRA_COMMANDS
- Advertising ID com.google.android.gms.permission.AD_ID
- Control vibration android.permission.VIBRATE
- Flashlight android.permission.FLASHLIGHT
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Itiliummobile maps receive (custom) com.desnol.itiliummobile.itiliummobile.permission.MAPS_RECEIVE
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Run at startup android.permission.RECEIVE_BOOT_COMPLETED
- Run foreground services android.permission.FOREGROUND_SERVICE
- Show notifications android.permission.POST_NOTIFICATIONS
- Use biometric hardware android.permission.USE_BIOMETRIC
- Use fingerprint hardware android.permission.USE_FINGERPRINT
- View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
- View network connections android.permission.ACCESS_NETWORK_STATE
Security & authenticity
Security rating: Trusted
Signing certificate
- Certificate issued to “desnol OU=itilium O=desnol L=bryansk S=bryansk C=ru” This is the certificate of the Google Play version.
- Same certificate as v1.2.48, which matches Google Play v1.2.48
Store checks
- Developer signature verified Apr 11, 2024
- Antivirus scan result not available
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (4 other versions compared). AAPKs doesn't scan files itself.
How to install Service Desk on Android 5.0+
You'll need about 106.8 MB of free space.
- Download the APK — tap Download APK above (53.4 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap com-desnol-itiliummobile-itiliummobile-601-67408178-8bb9926d76611181467eee8db884fdc6.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be 8bb9926d76611181467eee8db884fdc6. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Service Desk — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 5.0+). Download it again, or pick an older version.
- “App not compatible with your device” — this build contains native code for x86 64-bit only. Devices with other processors can't install it.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.