Naumen Service Desk & ITSM 365 icon

Naumen Service Desk & ITSM 365

v12.0.1 · 27.2 MB · code 2022074909

7f99d0e7c495bf690bc4a2113e4ae8c5 TRUSTED

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File information

UpdatedJul 23, 2023
PublishedDec 26, 2020
Packageru.naumen.sdmobile
Versionv12.0.1 (2022074909)
Size27.2 MB
MD57f99d0e7c495bf690bc4a2113e4ae8c5
Min SDK22
ABIsx86, x86-64, armeabi, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA1C8:57:6A:13:6E:BF:C8:86:70:1C:3B:D3:ED:99:0A:62:1F:7E:22:41
SignerCN=Service Desk, O=Naumen, C=RU
Total downloads50,000
This version50,000
DeveloperNaumen JSC
Age ratingEveryone

What's new in v12.0.1

We made app work faster and more stable.

Security scan

TRUSTED
  • Developer signature verified 2023-07-23
  • Signature SHA1 C8:57:6A:13:6E:BF:C8:86:70:1C:3B:D3:ED:99:0A:62:1F:7E:22:41
  • File MD5 7f99d0e7c495bf690bc4a2113e4ae8c5

How to install Naumen Service Desk & ITSM 365 v12.0.1 on Android 5.1 Lollipop+

Takes about 2 minutes. You'll need roughly 27.2 MB of free storage.

  1. Grab ru.naumen.sdmobile_2022074909.apk — hit the Download button above (27.2 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
  2. Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
  3. (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 7f99d0e7c495bf69…. Any difference means the file is corrupted or tampered — delete and re-download.
  4. Open the APK — tap the download notification, or find ru.naumen.sdmobile_2022074909.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
  5. Check the signer — the install screen will name the publisher. For this build it should read CN=Service Desk, O=Naumen, C=RU. If it doesn't match, cancel — you have the wrong file.
  6. Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
  7. Done — open Naumen Service Desk & ITSM 365 — tap Open on the install screen, or find the Naumen Service Desk & ITSM 365 icon in your app drawer (this build targets x86/x86-64/armeabi/armeabi-v7a/arm64-v8a devices).
Common install errors for Naumen Service Desk & ITSM 365
  • "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
  • "Parse error" — the APK is for a newer Android than yours. This version needs Android 5.1 Lollipop or later. Pick an older build from the versions list below.
  • "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
  • Works on one phone but not another — this build ships x86/x86-64/armeabi/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.

All versions (5)

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