Naumen SMP app icon

Naumen SMP

Mobile app for Naumen Service Management Platform

Naumen JSC · ru.naumen.sdmobile

Not rated yet 50K+ downloads v16.1.0 51.1 MB Android 7.0+ PEGI 3 · Everyone

Download APK 51.1 MB All versions
  • Signature matches the Google Play version Details

At a glance

Latest version
v16.1.0 (2022078354)
Updated
Jul 21, 2026 (3 months ago)
APK size
51.1 MB
Requires
Android 7.0+ (API 24)
CPU support
x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Category
Business (app)
Listed since
Dec 26, 2020 (at least)
Permissions
18 (4 sensitive)
Website
naumen.ru/products/service_desk/tour
Developer contact
[email protected]
Privacy
Developer's privacy policy

About this APK

Naumen SMP is an app by Naumen JSC in the Business category, listed since at least December 2020. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 12.0.1, the minimum Android version rose from 5.1 to 7.0. It asks for 18 permissions, 4 of them sensitive, including precise location, camera and record audio. It asks for the same permissions as version 16.0.0. The app can read the advertising ID that ad and analytics services use.

What's new in v16.1.0

We made app work faster and more stable.

Description

From the listing uploaded by “appupdater”.

Work from anywhere with Service Management Platform by Naumen. Work with requests, solve tasks, participate in approvals, receive notifications from your mobile phone, and our application will adapt to your processes and goals. For support service and field engineers — Register requests and work with them from your smartphone screen — Change status, a responsible employee and other parameters — Add files, comments, and photos with your camera phone — Build the route to the client address and service objects using geolocation — Monitor and inventory your equipment using barcode scanner — Fix work time records — Get push notifications for all important events — Use full text search on requests, and other useful materials For managers — Control the workload of your teams — Initiate new tasks — Participate in approvals, comment your decisions — Subscribe to requests from key customers to keep everything under control For users — Create requests and follow their status — Check information details via comments — Use the knowledge base — Leave feedback Adaptability of processes Adaptation to specific business tasks. Enabling new processes and editing the current ones. Easy configuration Adding objects, configuring the interface and other parameters without programming. Access to information without Internet View previously opened cards. Adding comments and running some event actions even offline. Multiple accounts Quick switch from the app to accounts of other external IT-systems. ____________________________ Naumen SMP app is everything you need to proper work with requests and tasks on your smartphone screen! The application requires access to the server Naumen Service Management Platform with the module "Mobile client". The recommended server version is 4.11.0.7 or higher.

Version history

5 versions are listed, going back to v12.0.1. New versions arrive here every few months. Since v15.5.0 it requires Android 7.0+.

v16.1.0 LATEST Jul 21, 2026 51.1 MB TRUSTED v16.0.0 Jun 2, 2026 51.1 MB TRUSTED v15.6.1 May 5, 2026 51.1 MB TRUSTED v15.5.0 Feb 16, 2026 50.8 MB TRUSTED v12.0.1 Jul 23, 2023 27.2 MB TRUSTED

All 5 versions

Security & authenticity

Security rating: Trusted

Signing certificate

  • Signature matches the Google Play version Checked by the source store on Jul 21, 2026.
  • Certificate issued to “Naumen” This is the certificate of the Google Play version.
  • Same certificate as the 2 other versions checked

Store checks and file details

  • Developer signature verified Jul 21, 2026
  • Validated against Google Play Jul 21, 2026
  • Signed byCN=Service Desk, O=Naumen, C=RU
  • Signing certificate (SHA-1)C8:57:6A:13:6E:BF:C8:86:70:1C:3B:D3:ED:99:0A:62:1F:7E:22:41
  • File MD58ab70784358eeda0d31050c02682c356
  • Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (18)

Naumen SMP requests 18 permissions, 4 of them sensitive.

Required hardware & features

Naumen SMP APK: questions and answers

Is there a version of Naumen SMP for older Android phones?

The current version needs Android 7.0 or later. Version 12.0.1 is the newest listed build that installs on Android 5.1 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 12.0.1 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Naumen SMP APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 8ab70784358eeda0d31050c02682c356.

Tags

naumen sdmobile business

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