AT&T Device Help v3.258.3

APK · 23.7 MB · version code 210325803 · Android 7.1+ · uploaded Jan 13, 2025

f43531c7a98023075d89fafeb9a07554 TRUSTED

  • Same certificate as the 2 other versions checked Details

Quick check before downloading

Answer this to unlock the download. It keeps automated downloaders away.

File information

Version
v3.258.3 (210325803)
Uploaded
Jan 13, 2025
Size
23.7 MB
Requires
Android 7.1+ (API 25)
CPU support
x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Screen
Small screens and larger
MD5
f43531c7a98023075d89fafeb9a07554
Signing certificate (SHA-1)
1F:80:15:09:7F:7E:78:6D:31:DC:B3:CC:F6:9B:B7:2A:E5:BA:89:15
Signed by
CN=Unknown, OU="AT&T Services, Inc.", O="AT&T Services, Inc.", L=Unknown, ST=Unknown, C=US
File name
com-att-dh-210325803-69666916-f43531c7a98023075d89fafeb9a07554.apk
Package
com.att.dh
Downloads (all versions)
50M+
Age rating
PEGI 3 · Everyone

What's new in v3.258.3

Enhanced home screen and health check, streamlined recommendations, and new troubleshooting flows

Permissions (42)

This version requests 42 permissions, 19 of them sensitive.

Security & authenticity

Security rating: Trusted

Signing certificate

  • Certificate issued to “AT&T Services, Inc.” Not the developer's name (“AT&T Services, Inc.”). Names in certificates can't be verified, so this alone proves nothing.
  • Same certificate as the 2 other versions checked

Store checks

  • Developer signature verified Jan 13, 2025
  • Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself.

How to install AT&T Device Help on Android 7.1+

You'll need about 47.4 MB of free space.

  1. Download the APK — tap Download APK above (23.7 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
  2. Open the file — tap the download notification, or open Files › Downloads and tap com-att-dh-210325803-69666916-f43531c7a98023075d89fafeb9a07554.apk.
  3. Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
  4. Check the file (optional) — the MD5 of the downloaded file should be f43531c7a98023075d89fafeb9a07554. If it differs, the file is damaged or was changed: delete it and download again.
  5. Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
  6. Open AT&T Device Help — tap Open on the install screen, or find it in your app drawer.
Common install problems
  • “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
  • “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 7.1+). Download it again, or pick an older version.
  • “App not compatible with your device” — this build contains native code for x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit only. Devices with other processors can't install it.
  • Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.

Other versions (3)

v3.258.3 LATEST THIS FILE Jan 13, 2025 23.7 MB TRUSTED v3.251.2 Nov 20, 2024 36.6 MB TRUSTED v3.238.0 Jul 30, 2024 16.9 MB TRUSTED

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