Xerox® Support Engage app icon

Xerox® Support Engage

Xerox Corporation · com.xerox.support.connect.isupport

Not rated yet 1K+ downloads v1.1.19 82.5 MB Android 5.0+ PEGI 3 · Everyone

Download APK 82.5 MB All versions

At a glance

Latest version
v1.1.19 (6103)
Updated
Feb 23, 2021 (5 years ago)
APK size
82.5 MB
Requires
Android 5.0+ (API 21)
CPU support
x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics
OpenGL ES 2.0+
Category
Productivity (app)
Listed since
Jun 21, 2020 (at least)
Permissions
14 (6 sensitive)
Website
support.xerox.com
Developer contact
[email protected]
Privacy
Developer's privacy policy

About this APK

Xerox® Support Engage is an app by Xerox Corporation in the Productivity category, listed since at least June 2020. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

It asks for 14 permissions, 6 of them sensitive, including precise location, camera and record audio.

What's new in v1.1.19

• Improved messaging during live agent transfer. • Minor bug fixes.

Description

From the listing uploaded by “dlnraja”.

"Xerox ® Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts. About XEROX® SUPPORT ENGAGE Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to: • Diagnostic troubleshooting tools (guided help) • A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions • The extensive and authoritative Xerox knowledge database for technical support • Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert • Audio and video chat with live Digital Support Experts who can provide further support in real-time NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."

Security & authenticity

Security rating: Trusted

Signing certificate

  • Certificate issued to “SDU” The developer's name — though anyone can put any name in a certificate.

Store checks and file details

  • Developer signature verified Feb 23, 2021
  • Antivirus scan passed Mar 1, 2021
  • Signed byCN=Xerox Corporation, OU=SDU, O=SDU, L=Webster, ST=NY, C=US
  • Signing certificate (SHA-1)26:E8:57:9E:4A:AB:7B:BA:28:C3:91:E4:64:9D:37:C7:17:21:13:AA
  • File MD59cbca7dd51b93c394eea857635826345
  • Uploaded by “dlnraja” Bronze tier · 1,052 followers · uploading since 2016

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures. AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (14)

Xerox® Support Engage requests 14 permissions, 6 of them sensitive.

Required hardware & features

Xerox® Support Engage APK: questions and answers

Can I install this APK over the version I already have?

Only if it is signed with the same certificate as the copy on your phone and isn't an older version. If Android says “App not installed”, the certificates differ; uninstalling your copy first works but deletes its data unless it is backed up.

Is the Xerox® Support Engage APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. After downloading, check that the file's MD5 is 9cbca7dd51b93c394eea857635826345.

Tags

xerox support connect isupport productivity engage

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