Smartsupp chat v3.53.0
APK · 30.2 MB · version code 29020700 · Android 7.0+ · uploaded Aug 6, 2026
- Signature matches the Google Play version Details
Quick check before downloading
Answer this to unlock the download. It keeps automated downloaders away.
Compared with the latest version
The latest version is v5.09.2, uploaded Sep 30, 2026 — about 2 months after this one.
- Size: this file is 30.2 MB; the latest is 30.5 MB (282 KB larger).
- Android: this version needs Android 7.0+; the latest needs Android 8.0+. Use this one if your device runs an older Android release.
- The latest version asks for 2 more permissions: Access adservices ad id, Access adservices attribution.
File information
- Version
- v3.53.0 (29020700)
- Uploaded
- Aug 6, 2026
- Size
- 30.2 MB
- Requires
- Android 7.0+ (API 24)
- CPU support
- Any (no native code)
- Screen
- Small screens and larger
- MD5
- a19fd808acf161d7488a624bcbd40344
- Signing certificate (SHA-1)
- 9B:7E:37:C2:1E:C9:69:8B:93:49:F7:BC:21:7E:21:C7:8D:90:C7:98
- Signed by
- CN=Milan Doubek, O=DactylGroup s.r.o., L=Brno, ST=Czech Republic
- File name
- cz-dactylgroup-smartsupp-android-29020700-75984230-a19fd808acf161d7488a624bcbd40344.apk
- Package
- cz.dactylgroup.smartsupp.android
- Downloads (all versions)
- 100K+
- Age rating
- PEGI 3 · Everyone
What's new in v3.53.0
- Offline Visitor Reconnection: Message visitors even after they've left the site. Messages reach them upon return, or via email directly in the chat widget.
- WhatsApp Chat Integration (Coming Soon): Enhance communication by sending and receiving messages via WhatsApp in our chat.
- Upgrade for a seamless, dynamic, and more powerful chatting experience! -🌐📱💬
Permissions (13)
This version requests 13 permissions, 2 of them sensitive.
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
- Control vibration android.permission.VIBRATE
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Internal broadcast protection (app-defined) cz.dactylgroup.smartsupp.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Request ignore battery optimizations android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS
- Run at startup android.permission.RECEIVE_BOOT_COMPLETED
- Run foreground services android.permission.FOREGROUND_SERVICE
- Show notifications android.permission.POST_NOTIFICATIONS
- View network connections android.permission.ACCESS_NETWORK_STATE
Security & authenticity
Security rating: Trusted
Signing certificate
- Signature matches the Google Play version Checked by the source store on Aug 6, 2026.
- Certificate issued to “DactylGroup s.r.o.” This is the certificate of the Google Play version.
- Same certificate as the 4 other versions checked
Store checks
- Developer signature verified Aug 6, 2026
- Validated against Google Play Aug 6, 2026
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (4 other versions compared). AAPKs doesn't scan files itself.
How to install Smartsupp chat on Android 7.0+
You'll need about 60.5 MB of free space.
- Download the APK — tap Download APK above (30.2 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap cz-dactylgroup-smartsupp-android-29020700-75984230-a19fd808acf161d7488a624bcbd40344.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be a19fd808acf161d7488a624bcbd40344. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Smartsupp chat — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 7.0+). Download it again, or pick an older version.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.