ServiceDesk Plus MSP APK

Version 5.9 - com.manageengine.sdp.msp
manageengine,business

Handle multiple accounts in a single help desk.

ServiceDesk Plus MSP apk

APP Information

Download Version 5.9 (44)
Apk Size24.89 MB
App DeveloperManageEngine
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.manageengine.sdp.msp.apk
MD55000915df367eb229e8a449a7d4ac071
Rate5
Website http://www.manageengine.com/products/service-desk-msp/

Download ServiceDesk Plus MSP 5.9 APK

App Description

ServiceDesk Plus MSP is manageengine,business, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit ManageEngine website who developed it. com.manageengine.sdp.msp.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 5.9 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 152+ times on store. You can also download com.manageengine.sdp.msp APK and run it with the popular Android Emulators.

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request. 

App ChangeLog

  • Version 5.9:
  • 1. Asset Module is supported from SDPMSP 14700. It allow users to seamlessly add and manage assets by scanning Barcode/QR Code. It includes viewing Assets list, Details and Editing assets.
  • 2. Supported Web RDP functionality.
  • 3. Issue FixedID #23005: Redirecting to a request details from task details page.

App Screens

ServiceDesk Plus MSP App Screen 1ServiceDesk Plus MSP App Screen 2ServiceDesk Plus MSP App Screen 3ServiceDesk Plus MSP App Screen 4ServiceDesk Plus MSP App Screen 5ServiceDesk Plus MSP App Screen 6ServiceDesk Plus MSP App Screen 7ServiceDesk Plus MSP App Screen 8

Older Versions

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Google Play Reviews

  1. Aslam Vakkayil-avatar

    Aslam Vakkayil

    logged into our UAT server (MSP). Now i need to change server to production. UAT server is offline, hence the app wont let you clear credentials or remove or change server. rewrite the app to clear or reset or logout credentials and server info, even if the server or network is unavailable.

  2. Swapnil Mane-avatar

    Swapnil Mane

    Not able to get any notifications (assign ticket)... Application is not user friendly..!!

  3. Marius-avatar

    Marius

    After a year of working without issues it stopped functioning on Sony Xperia Z Premium. Cannot login and app does not show any error - login window just refreshes and clears password field. Now it is completely useless app. App is updated to latest version.

  4. shyam wankhade-avatar

    shyam wankhade

    Dear team, From msp mobile app having issues after upgrading to latest version. 1. Automatic logout when clear from recen app list.

  5. Savio D'souza-avatar

    Savio D'souza

    I managed to login to service desk plus saas But i tried the same in this same app because I want to configure multiple accounts but it gives me a error failed login

  6. Yasar Arafath-avatar

    Yasar Arafath

    Not able to raise / review / approve the change requests... Big drawback for an app built for MSPs...! Any plan to add change management in future app updates...?

  7. Pieter Esterhuizen-avatar

    Pieter Esterhuizen

    Stable app - please add Start/Stop timer in app. Thanks!!

  8. Alberto Leonor-avatar

    Alberto Leonor

    The application stay in black screen at opening.

  9. Albert Styo-avatar

    Albert Styo

    doesnt work with active directory

  10. Dogukan-avatar

    Dogukan

    Can't log in