PlayStation™Video APK

Version -
Last updated: Thu, 14 Jan 2021 18:04:34 UTC

PlayStation™Video apk

APP Information

Download Version (2010021119)
Apk Size24.81 MB
App DeveloperPlayStation Mobile Inc.
Malware CheckTRUSTED
Install on Android4.4.x and up

Download PlayStation™Video APK

App Description

PlayStation™Video is playstation,video,entertainment,playstation™, content rating is Everyone (PEGI-3). This app is rated 4.33 by 12 users who are using this app. To know more about the company/developer, visit PlayStation Mobile Inc. website who developed it. apps can be downloaded and installed on Android 4.4.x and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 28453+ times on store. You can also download APK and run it with the popular Android Emulators.

PlayStation™Video is the best place to enjoy movies and TV shows purchased from PlayStation®Store, even when you’re away from your console! With the PlayStation™Video Android app, you can also rent or buy directly. Stream or download your favorite movies and shows on your Android phone or tablet and enjoy watching even when you’re on the move.


• Stream or download new release movies without the wait: most movies before, or same day as DVD.
• TV shows everyone’s talking about: many shows, day after network air.
• Purchase directly from your Android device.
• Instant access to PS Video library.
• Access on PS3®, PS4®, and Web (in HD on compatible devices) and select other devices.

*for full list of compatible devices, including PS4®, see

Note: Movie and TV content is subject to availability and may vary across regions. TV content is currently unavailable in Mexico and Brazil.

Software and PlayStation™Video service subject to license and privacy policy: and

App ChangeLog

  • Minor bug fixes (Galaxy S10+)

App Screens

PlayStation™Video App Screen 1PlayStation™Video App Screen 2PlayStation™Video App Screen 3PlayStation™Video App Screen 4PlayStation™Video App Screen 5


requires following permissions on your android device.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

download files without notification
Allows the app to download files through the download manager without any notification being shown to the user.

Allows access to the list of accounts in the Accounts Service.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read the contents of your SD card
Allows the app to read the contents of your SD card.

control vibration
Allows the app to control the vibrator.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Cody Egolf-avatar

    Cody Egolf


    I've had a playstation since the original ps1 and now watch all my movies/tv on it so having my playstation vid library on mobile is great (as long as I can connect). Aside from occasional connectivity issues the biggest problem I've had was losing the ability to stream or download anything which required me to uninstall and reinstall the app to fix twice so far.

  2. Civil Discourse-avatar

    Civil Discourse


    So initially it said you could not watch HD purchases on your mobile when I read the FAQ after I bought something. It would give me the unable to play back error. But now all of sudden I can? I'll take it! Now I can watch the complete series of GoT I purchased on my phone and not just my Ps4! Sweet if I can watch HD purchases on mobile I'll buy more stuff from the store.

  3. Amy Johnson-avatar

    Amy Johnson


    I don't know why but about a week ago it just stopped working whenever I try to watch a movie it just says error and for some reason I keep trying to close the app and do it again but it's not working Update: it's working now thanks Sony

  4. Nick Bauer-avatar

    Nick Bauer


    App now working fine. Thank you Sony. I have quite a few films which I can now watch. Didn't realise how much I liked using the app until it wasn't working. Glad all is back to normal.

  5. Adam Simms-avatar

    Adam Simms


    Thanks for the update fix, now I can download any of my purchases again whenever I'm up for it any time (with Wi-Fi connection).

  6. Michael Terry-avatar

    Michael Terry


    I own over 100 movies on Playstation and can't watch any of them on the app. I have updated, uninstalled and reinstalled, but it always says video playback error. Please fix your broken application

  7. Dyoung Anderson-avatar

    Dyoung Anderson


    The app wasnt working. PeriodT.. But now its functioning as it did before.. I love the convience of my playstation library on my android!! Its made waiting and free time more enjoyable.

  8. levi king-avatar

    levi king


    Android update in October fixed it and now it works. Thank heaven. Now I can waste more time on my phone watching movies! Hooooopaaaahh!

  9. Jeepin Jeeper-avatar

    Jeepin Jeeper


    Thank you so much for fixing the playback issue!

  10. Ben Leonard-avatar

    Ben Leonard


    Its saying cant playback unable to play your video try relaunching the app they just updated the app and its still bugged for me

  11. joe alderette-avatar

    joe alderette


    for everyone saying its not working for them they havent fix tablets yet only for phones so if you getting playback error thats why

  12. Anthony Portillo-avatar

    Anthony Portillo


    Thank you for fixing the PlayStation video I can watch all the movies I have and tv shows thank you!

  13. Steven Browne-avatar

    Steven Browne


    Good on mobile. They respond promptly, so all is Good.

  14. masta_balls 9-avatar

    masta_balls 9


    I cant sign in everytime i try it says error and i cant watch my movies plz respond and fix.

  15. Mik T-avatar

    Mik T


    That was a frustrating 4 weeks. Thanks for the fix.

  16. Neji Hyuga-avatar

    Neji Hyuga


    I've always wanted to see my movies from play station now i do and now it works thank you so much ❤

  17. Jon Malone-avatar

    Jon Malone


    Great access abd easy to use!

  18. SirSmokesAlot FunnyGamingClips-avatar

    SirSmokesAlot FunnyGamingClips


    Says I have 7 devices activated so can't watch but I only have one device in reality.

  19. Victor Rivera-avatar

    Victor Rivera


    Very Happy!! Playstation Video App!! Working Again!!! THANK YOU PLAYSTATION!!!!

  20. Midnight Chocolate-avatar

    Midnight Chocolate


    Anybody still getting playback errors

  21. Kyle Bernie-avatar

    Kyle Bernie


    Changed my rating becuase my app works again! If it stays this way, sony might get that 5th star.

  22. Charles Derek-avatar

    Charles Derek


    I purchased entire seasons of a show I watch. I watch them on the ps4. But when I want to watch them on my phone via the app it says this message (I tried it on 4 phones so it's not my settings).. ' Can't playback: Unable to play your video. Try launching it again. If this problem continues, please contact Customer Support. ' I emailed customer support and they haven't answered in the last two months. So it's safe to assume they don't care and don't plan to respond.

  23. Shane Reynolds-avatar

    Shane Reynolds


    Hey Sony! Are you going to fix not being able to watch videos on android?? Its been out for a month and a half! I check the service status on the PSN app and it does show y'all know about it but nothing seems to have been done. It sucks because we can't call customer support and y'all have been very quiet about this. I get this virus situation has everything up in the air but y'all have had months to try to figure out a method for customer service.

  24. Ashley D.-avatar

    Ashley D.


    Not a great app. Half the time it doesnt even work or let me watch my videos. It's also very annoying to try and continue watching a show after one episode is over because there is no way to just continue. You have to go back and find the next episode yourself. Constantly gives me playback errors with no explanation. I regret ever buying shows on playstation.

  25. Jordane Sheridan-avatar

    Jordane Sheridan


    I'm as well having the same problem. The moble app has completely stopped working. I rely on this app a lot to download and watch movies in no signal areas. Now, after buying two movies I come to find the app completely nonfunctional. I was told to contact customer support but getting a straight forward answer on how to do that is damn near impossible. Please fix soon. Thank you.

  26. the King of Wakanda-avatar

    the King of Wakanda


    I can't watch one of the videos I purchased the other ones I can watch just not that Pacific one in particular and on top of that I can't download it on my PlayStation 3, sony I don't know what y'all can do but if y'all can fix this problem y'all need to get to it because you guys have other customers who have the same problems similar as me or entirely different y'all need to do something about this

  27. Arif Ahmed-avatar

    Arif Ahmed


    I've had it for some time and I have encountered issues regarding playback error I haven't been saying anything because I thought it was my phone, however, loads of people have been having similar problems, the problem is not going please help this is very annoying.

  28. Tara Theresa-avatar

    Tara Theresa


    Downloaded the app to watch the shows I had on my account, even with perfect internet connection it instantly opens to say there's a playback issue & won't let me watch. I bought more movies without prior learning about the issue & now it's just a waste of money as I can't watch them at all.

  29. Jeffrey Thompson-avatar

    Jeffrey Thompson


    Good day. I too have encountered issues with the playstation video app. It used to work on this very phone. Android had a recent update and that may be where the issue lies. I own a K40 phone. Please let me know what I can do to fix this issue. I absolutely love playstation but this is very frustrating. Customer service is non-existent. Thanks so much. Based on other reviews I'm not the only one running into this. Again thank you. Sent from my MetroPCS 4G LTE Android device

  30. Antwan Jones-avatar

    Antwan Jones


    I purchased movies to watch on the move. To come find out this app is not working at all right now. I cannot download them to my phone nor can I watch them right now on this app. I've spent hundreds of dollars on movies and shows on playstation, just for the luxury to be able to watch them anywhere at anytime. Come on Sony dont drop theball on us now. Please fix this issue ASAP. We're counting on you guys. In my Tachala voice PLAYSTATION FOREVER.

  31. Ezra Schippers-avatar

    Ezra Schippers


    I don't know what the point of having a PSN video app for phones is, if it isn't going to work. And I'm not the only one conplaining about this. To have so many of the same complaints in just ONE. That is absolute garbage. Please fix this playback problem that everyone is having.

  32. Cesar rangel-avatar

    Cesar rangel


    UPDATE: It has been 3 months now with no help from Sony or anyone. This service is not worth getting, spend your hard earned cash elsewhere as Sony doesn't even care to update their customers. Does not let me watch or download videos, says to go to customer support. I went to customer support and all they gave me was a video deactivation link. It didn't work for the 4th time and still don't let me watch or download my purchased videos.

  33. Jade Ansell-avatar

    Jade Ansell


    Only giving 2 stars as every time I try and watch a video it says "can't play video try relaunching or contact support" I've tried emailing, going on Google and nothing. I can't watch anything. Won't be purchasing anything until the problem is fixed. I've already spent alot on a TV show so I could watch on my phone but can't. Please fix it!

  34. Tyler Oliver-avatar

    Tyler Oliver


    For a while this app was working for me, and I was able to watch movies and tv shows I've bought on the go or at work sometimes. As of a week ago, the app will not play anything and doesn't appear to even be trying. I have closed the app and reopened it, made sure its updated, uninstalled and reinstalled, and tried on 3 different wifis and mobile data. Nothing fixes it. Even worse is Playstation's "Contact Support" designed to never let you CONTACT them and doesn't have any useful selfhelp info.

  35. Jermaine williams-avatar

    Jermaine williams


    I changed my rating to 1 star because it no longer works on my tablet up until a few days ago it was working great and now nothing please fix this bug asap my tablet is where I watch movies the most . You should also respond to some of these concerns people have at least Microsoft does....especially with your new console launching this year act like you care people have been complaing for quite some time.....get it together guys!!!!!

  36. Jimmy Pratl-avatar

    Jimmy Pratl


    This app has many problems that seem to be skipped over. Many have issues downloading movies and shows. My issue lies with the the fact that the app quit working. It won't let me watch anything on it. I just get an error message. Ive deleted the app and redownloaded and still nothing. I shouldn't have to try to fix the app myself

  37. A Google user-avatar

    A Google user


    I've been loyal to PSN for a long time. I'm slowly moving away as I've had way too many bs problems with the software. I think this might be the last straw. Just bought a couple of movies to watch on my day off but keep getting 'can't playback' error messages. None of the movies/series I've purchased will play. Very frustrating guys

  38. James Wadsworth-avatar

    James Wadsworth


    Unable to play your video video. Try launching it again. If this problem continues, please contact customer support. I've been getting this error for a month or two now, and their customer support is a joke. They don't know Jack! If they aren't going to fix this issue soon, I'm quitting playstation.

  39. glenn sharp-avatar

    glenn sharp


    I never have ever been able to really use it much it was always being updated or The whole website was down was always a good faithful and devoted to playstation and the network with my ps3 even had a paid member ship but I had problems with the whole thing the last few years so I invested way to much money to just go and get discouraged and end up with losing it all over twice

  40. Jeremy Hagler-avatar

    Jeremy Hagler


    I get the "Cannot playback. Unable to play your video." On any video I try to play. I just purchased the GOT complete series just so I could watch it on my phone on work trips, so this is very frustrating.

  41. Edward Escalante-avatar

    Edward Escalante


    I like being able to watch the movies I purchase from my PSN account to my phone. I usually watch them from my bed before going to sleep. But the only issue I'm having is trying to purchase other movies on my phone with this app in HD. I press the confirm purchase button after selecting HD. I know that buying HD means I can choose to watch it in SD too if I wanted too but it's not letting the purchase go through. It only shows a big black box covering 9/10 of the Playstation video page. Is there a way to fix this error? I want to be able to buy the HD versions of the movies I want to watch from my phone app (the Playstation video app) and then be able to play it in SD.

  42. Christopher Julien-avatar

    Christopher Julien


    I gave it 4 stars but recently for some reason within the last couple of days I can't watch any of my movies that I purchased from my psn account, i' ve spent hundreds of dollars in the playstore to be able to watch my movies that I had paid for on my phone or console, i'm really upset and that problem should be corrected asap, until then the rating stays at 1 star

  43. R Taylor-avatar

    R Taylor


    It works fine if you have Wi-Fi or cellular you don't mind burning through but if you try to download it to watch it just says something went wrong, return to your my videos. Doesn't matter what I did. Will be deleting the app as it has 0 value as it doesn't work on the go. Another issue I've come across is that it doesn't properly sync to my psn account when I try to buy movies. I ended up having to make the purchases on my PlayStation. The error message saying something went wrong or timed out

  44. Mr. Nobody-avatar

    Mr. Nobody


    It was a good app in the beginning, however now it's not that good, I can no longer play ANY OF MY MOVIES that I have on my PS4 on the app for my mobile device...I use to play ALL MY MOVIES on the playstation video it keeps saying that there is now playback everytime I try to play a movie.....very much upsetting.

  45. Themattinator 86-avatar

    Themattinator 86


    I like how once you buy a movie or tv show you can watch it over and over again and it does not charge you monthly. But reason for the 1 stars is because I am having issues viewing movies that I have bought. Everytime I go to watch the movie that I bought it says sorry try again. Please update this app

  46. Donte Page-avatar

    Donte Page


    The app was working fine when I first downloaded it. But then it wouldn't cast to the TV and when I tried to watch it on my phone the app kept telling me to go to my videos to watch. So I went to my videos and it kept telling me the same thing over and over again.

  47. Dropkick Snowballs-avatar

    Dropkick Snowballs


    Well not a good app at all, if i could rate this zero stars I would. Have this dl'd on 2 different devices, neither app on wither device will let me watch any of my videos. Keeps telling to to close and retry. After 10 attempts I gave up. Fix it

  48. derek vajda-avatar

    derek vajda


    This is the biggest pile of garbage of an app for videos. If you want to stream ur movies most of the time it will work but if u want to download them. Just forget it, if you want to buy movies go to vudu or movies anywhere which Playstation is not part of. Hell Microsoft video service is 1000 times better. I stopped buy movies off of Playstation years ago but I'm stuck trying to watch the movies I have bought on here or to re buy the movies on a reliable service.

  49. Jerrell-avatar



    Overall very easy to use app. only real suggestion that I have is making it a little bit easier I need you to access different episodes for TV shows. Also for some reason when I download videos it doesn't allow me to watch the videos, and I will end up having to delete the video after downloading it so I can watch a regular stream of the show.

  50. Bruce Bartsch-avatar

    Bruce Bartsch


    Garbage. Download the app. No luck.. On Ps4 no luck.. Charge me before the movie even plays or allows to play. 100%. Buy a movie to watch. No luck playing on multiple consoles/devices. Abosulte garbage in my terms. I did 3 stars but no one has helped or gotten close to it. Frustrating and inconvenient on every level.

  51. Bryan Katz-avatar

    Bryan Katz


    Same playing error as the others below. Have contacted support and received no response. Access to the content we paid for, or even an acknowledgement that you've received our issue and are aware of the problem would be useful.

  52. Jason Jimenez-avatar

    Jason Jimenez


    Doesn't even play videos anymore. I can't download them either, despite paying for them. Recommend fixing this as soon as you can, cause it doesn't seem like I'm the only one having this problem.

  53. matt williams-avatar

    matt williams


    Apps working again greatful

  54. Sandrocket-avatar



    All was good about a year ago and then like 4 months ago when I try to watch a movie it wont go fullscreen anymore. I went to my phone settings and it says the app is already optimized for fullscreen but when I turn my phone while a movie is going it wont go anymore, but at one point it did. So I dont know what happend.

  55. James Nichols-avatar

    James Nichols


    I cant even log on now it says to many devices on your account. So I logged off everything and still the same. It doesn't tell you what devices or even how to take them off it just says get ahold of customer service again. Big help that's been.

  56. Erik-avatar



    Can't playback. Unable to play your video. Try launching it again. If this problem continues please contact Customer Support. Think I'll just buy the new Xbox instead.

  57. Darren Curtis-avatar

    Darren Curtis


    Useless app and a pointless waste of time. Downloaded my movies to watch on the go (the whole point of this app) and constantly get the famous "playback error go to my videos" message just like multiple other users. Just like other users I am sure I will get no feedback on this error from the developers who clearly don't care. Just use Google play movies or any other platform instead, at least those movies play once downloaded. AVOID AT ALL COSTS

  58. Kaelin F-avatar

    Kaelin F


    This whole app is useless. I can't play none of my movies. I can't purchase a new movie. I can't rent. I can't do nothing.... If I could I would give it 0 stars, because what is the point of keeping this app on the app store if it won't work. Customer service is non existent

  59. Oliver Richmond-avatar

    Oliver Richmond


    Great quality video, when it works! For at least a month now I've been having issues playing videos on my phone. They play on my PS4 but nothing else

  60. Tim Fox-avatar

    Tim Fox


    This app is available to chromebook users and Sony explicitly states that chromebooks are not supported. You cannot download videos on anything other than a cellphone, not even a PS4, and at no quality higher than SD. Once downloaded you can only access them through PS Video. This app should not exist. Sony will happily take your money to let you stream a movie but will not let you own a digital file. Shame.

  61. HypoRex 4782-avatar

    HypoRex 4782


    This was a great app until recently. I bought the entire series of Are you afriad of the dark and it will only let me watch 5 episodes of the 65 episodes. What makes it worse its not just on here but on the actual system as well word of advice take your money elsewhere if you want to watch or rent a movie.

  62. Rune Lightmage-avatar

    Rune Lightmage


    There are too many streaming services. I don't want them all. Sony offers a really staggering selection of media and is licensed to sell content from other platforms on their own. So if you don't want to subscribe to AMC to catch the Walking Dead, HBO to see Westworld or Game of Thrones, etc, you can just pay a premium and buy the shows and movies you want without the hassle of managing another streaming service account. Plus the app is pretty straightforward so no issues there.

  63. Daniel Daich-avatar

    Daniel Daich


    Won't let me play any of my videos and it doesn't have any link to contact costumer support. Also, I can't purchase anything in the app on my phone. The pop up is always completely blank.

  64. Brendon Basey-avatar

    Brendon Basey


    No sound on a tab S6, even with full WiFi access? It's 2020, you guys can do so much better. Literally, don't buy any form of TV or Movies from PSN store if you plan on watching it on anything but your Playstation 4. And. Keep up on your wifi bill or all your purchases are worthless. Just wow

  65. Devon Ellory-avatar

    Devon Ellory


    Simply doesn't work. Can't play videos on phone. Won't login on Android TV. Not available on Roku or Apple TV . Useless. Sony, are you allergic to money and success? Fix this already!

  66. Mr. Yeet_eats-avatar

    Mr. Yeet_eats


    I went to use the app, only to find out that the 2 whole seasons of the show I was watching only said purchased, not watch. I clicked on them it loaded me into a description of the episode but I could not watch it. 40 dollars down the drain, worst part is that videos are not refundable

  67. Mountain Goat Yeti-avatar

    Mountain Goat Yeti


    Sort your playback error out for downloaded videos!!! Sony handset Xperia 1 can stream my purchased videos but can't play back downloaded ones. Error message "playback error go to my videos" Tried emptying cache, redownloading the episode and nope, same message.. sort it out Sony!! It's little niggles like this that annoy long term fans

  68. Liam Daniels-avatar

    Liam Daniels


    Hi team, I am receiving a playback error on the app. It has been a few days. I have already tried re-installing but I get the same error. I suspect I am not the only one

  69. Jonathan Hetherington-avatar

    Jonathan Hetherington


    Completely stopped working on my SONY phone of all things it will not allow me to download my films anymore which I rely on whenever Ive ran out of electric or no signal area constantly tells me to contact customer support uninstall and reinstalled the app had not helped needs fixing

  70. Miakoda Combies-avatar

    Miakoda Combies


    You can't buy videos here. You're supposed to be able to, but "confirm purchase" causes the app to hang at a black screen. If you tap the very edge of the screen, you can at least get the app going, but it will not have completed your purchase.

  71. Lane Cully-avatar

    Lane Cully


    Great if you stream your shows online and dont mind the data usage but now getting a "playback error" whenever I try to watch offline. One of the biggest reason I buy most of my media here is to watch on the go but now I can't.

  72. Ruben Hernandez-avatar

    Ruben Hernandez


    I used to love watching movies on my phone with this app. However, Just like so many other on these reviews the app stopped working and gives an error message. That nobody at playstation can do better that send you to a useless troubleshooting site. Very Upset with This.

  73. chrisbandicoot-avatar



    Everyone here is right, I dont even need to clarify at this point. The app is not working like it should. Get it together Sony and how about listening to customer concerns? What a joke. Google play movies it is I guess.

  74. Jordan Hernandez-avatar

    Jordan Hernandez


    I have spent a good amount of money buying tv shows in the playstation store so i cN watch both on my playstation and on the go. However i cant even watch them with wifi w On this app as it constantly gives me the classic playback error it has since I've downloaded them to watch on the go please fix this

  75. Groyper time-avatar

    Groyper time


    The app has become unusable in the past few days. I can't watch anything on it, it just brings up an error saying "playback error." I can't download anything.

  76. James Manley-avatar

    James Manley


    I HATE that I can not watch my shows/movies on a web browser anymore!!!!! The app also keeps telling me theres a download error whenever I try to download the SD versions, since thats ALL you offer anymore. I will never be buying anything from PS Video EVER.

  77. Juan Huaracha-avatar

    Juan Huaracha


    Worked for a good time, but now none of my videos will play, all I get is playback error and I try installing it and unstalling the app but it still doesn't fix the problem

  78. James Warren-avatar

    James Warren


    It keeps telling me I've reached my device limit. The only device I currently have activated is my PS4. I have no activated devices in my Sony account and Iogged out of all devices. I then got cut off while talking to support.

  79. thegaminghousewife-avatar



    The app was working great. Now every time I try to watch a movie on my tablet, nothing works. I tried uninstalling and reinstalling but no such luck.

  80. Benjamin Colley-avatar

    Benjamin Colley


    It's cool I can watch videos on the app, but the final screen for ordering to confirm purchase pops up and its completely blank and non-interactive, not even an [x] in the corner to close the screen. Samsung Galaxy s10e.

  81. Allie Lou-avatar

    Allie Lou


    It's a bit annoying as 80% of the time I can't play or download the videos I have bought l, then theres 20% where i can I'm using android 10 and I've checked the website and it say android is fine to use and download

  82. Kobe Ewing-avatar

    Kobe Ewing


    Thought this would be a great app but i can't even do what it's made for. Every time i try and play a movie an error comes up and when i try to call customers support like it tells me they aren't there. Plz fix this app.

  83. Spencer Harvey-avatar

    Spencer Harvey


    Unable to watch any videos I've purchased. Error message says Can't Playback and to contact support. Customer support was unable to help or provide an explanation.

  84. Dryden Iron-avatar

    Dryden Iron


    Don't purchase anything through this app. There's so much other apps and streaming services out their, don't trust this one. Garbage app, waste of time and creation. Idiots create an app that they don't have time to work on. Just like their 50 thousand other useless, pointless apps.

  85. Chad Barnaby-avatar

    Chad Barnaby


    The last issue I had with this app I wasn't able to stream to any devices, but that issue was fixed with the last update which was last year in October. There's been no updates since. Currently I can open the app, but it won't let me play anything. I am continually getting the message "Can't Playback - Go to my videos to start your video again". I did what the message says several times and each time I get the same message. This issue needs to be addressed.

  86. Kenneth windemuller-avatar

    Kenneth windemuller


    Very disappointing i bought the season of Last Exile of ps video and there's a huge gap between ep 2 and ep 8 the only success they have had with me is the movie Sargent stubby worked, two purchases and only one out of two was satisfactory. 👎

  87. mick gillham-avatar

    mick gillham


    getting the same error the past few months about a playback error when trying to watch downloaded films on the go 'go to my videos' very disappointing. Emailed Sony but didn't fix anything.

  88. Quackz z-avatar

    Quackz z


    After signing in, I was able to play my videos with no problem. But if I download and try to watch, it tells me that I have to go to my videos everytime. And if I try to watch them while having no service, it tells me it is unable to connect to the server. I thought the whole purpose of downloading was so you could watch on the go. Please fix or have a better description.

  89. Joseph Conrod-avatar

    Joseph Conrod


    It worked fine before,This app stopped working with movies or TV shows almost 2 months in other words its broken and they have yet to fix it

  90. Chris Carpenter-avatar

    Chris Carpenter


    Used to like this app... Now it's seriously broken, won't download, won't stream. Won't let watch movies I have downloaded and paid money for...

  91. Courtney-avatar



    I have watched videos on the app without fail for a long time. Now the app now longer works on any device I have tried, including Samsung galaxy s8, samsung galaxy 20, and an iPad.

  92. Gflamex-avatar



    Wanted to watch because my PS4 stopped working. Cant watch HD. Cant switch my HD content to SD. cant watch anywhere else. So i cant watch anything. Great app if you want to waste time doing nothing.

  93. ryan burley-avatar

    ryan burley


    Cannot watchmovies I have already purchased. Absolutely a waste of money. No response from support and it looks like everyone is having issues

  94. Derp Beholder-avatar

    Derp Beholder


    I've been having problems with video playback to. Every time I try to watch a video on my phone I get an error message. Please fix this problem

  95. BlazeHexWeaver-avatar



    Pretty much cant playback issue over and over again how about you fix your app and make it better sad to say I will no longer be using it till it gets fixed.

  96. stoopy 05-avatar

    stoopy 05


    Its really good. All the movies and shows that you purchased on the playstation store you can stream or download. Only problem is when you go to watch your movie or show on your ps4, it must have an internet connection or it will not play/stream. But in general, its a really good app and provides amazing entertainment for everyone.

  97. Fragz --avatar

    Fragz -


    Can't seem to watch my purchased videos anymore on my phone but was able to a couple of weeks ago, I'm still able to watch my videos on my main ps4 but can't seem to on my phone. Until its fixed it stays at one star

  98. Zero .o-avatar

    Zero .o


    I bought a show on the ps4 and I wanted to watch it on my phone but I can't because it keep on saying fail to launch. There is no point of having this app.

  99. Yoda The-avatar

    Yoda The


    I love the app and have got some good stuff through deals of anime i really liked as well as some really good movies. I give 4 stars only because when i have tried to purchase a movie on my phone or tablet, right after i choose what card to pay and click to go to the next screen, the screen that comes up is a big black box. I didnt know what to do here. I tried scrolling up or down to see if there was an option to click, tried letting my device sit to see if it just needed time to loadPleasefix

  100. Richard Michon-avatar

    Richard Michon


    Recently app stopped working, does not allow me to stream or download any purchased content. I have tried reinstalling twice and clearing ample space on my phone but it still indicates error and tells me to contact customer support

  101. Walter Weldon-avatar

    Walter Weldon


    Was great until a week ago it stopped playing videos I contacted there customer support and after a hour was told they cant help with the app on your phone. Please fix this

  102. One Two-avatar

    One Two


    APP DOESN'T WORK. When I try play purchased movies comes message: we cant play this content. Contact Costumer Service. But costumer service not responded from days to my messages. APP NOT WORK SONY NOT WORK

  103. Jordan Mastronardi-avatar

    Jordan Mastronardi


    The tv shows I've downloaded aren't working every time I try to watch them it won't let me this problem been going on for at least 3 days

  104. Austin Jones-avatar

    Austin Jones


    Don't bother with this app. It can't play a single video. The only way for me to watch episodes of shows I've purchased is by going onto my PS4.

  105. Joel McKinney-avatar

    Joel McKinney


    since they fixed the unexceptional login error that caused the system to crash (which prompted my original one star review), playback has been fantastic so i will raise my review by one star since when i go to confirm a purchase i get a blank black screen every single time. its almost as if the final purchase button is off screen and theres no way to scroll down or whatever. dang android. maybe ill try on my ios device to purchase content so i can playback on android.

  106. Suburban Bando-avatar

    Suburban Bando


    All the sudden just won't play any of my videos. Been happening for a week now everytime I try to watch through the app. Works on my playstation just fine.

  107. zach eames-avatar

    zach eames


    Its great for watching movies and shows on the go besides standard streaming services but one thing they all have in common now is downloading them for if you don't have wifi or internet connection i haven't taken advantage of this feature yet (mainly cause i haven't had the need for it yet) but all in all great app easy to continue watching on app after pausing or stopping same video from console thank you Sony and the Playstation crew love you guys😁

  108. Semaji Yang-avatar

    Semaji Yang


    App works fine for on the go. You can download your favorite movies to watch anywhere, if your data doesn't connect.

  109. Will Ortiz Watson-avatar

    Will Ortiz Watson


    This app would get more than 2 stars if i didnt constantly have to try and reset the app. I get the same video playback errors if i back out of a movie and try to resume and cant watch it until i get home to start it up on my ps4. The developers need to do a complete overhaul on this app from the playback issues to the navigation issues which are beyond irritating at this point. Other than that the quality of the stream is good and when working it runs smoothly.

  110. Alex Tichenor-avatar

    Alex Tichenor


    Great app and even better with the download feature for offline viewing. streaming from device to tv can be difficult if your wifi network is busy but overall a great app for anyone who buys digital movies off the psn store.

  111. Gerald Preston Jr-avatar

    Gerald Preston Jr


    I get to watch my movies on the go!!! Now this app sucks everytime I go to watch a movie I can't!!! About to delete all together unless it gets fixed!!!

  112. Austin denning-avatar

    Austin denning


    Just keeps giving playback error and will not download either. App worked great first couple times but now is worthless. My PS4 has no issues playing or downloading videos.

  113. Thebuckstopshere Right here-avatar

    Thebuckstopshere Right here


    Does not work! Fix it! Stopped playing videos and won't even download them. Sony, seriously??

  114. L0NEW0LF-avatar



    I can cant access my movies and I do hope there will be an update that will fix the problems I'm experiencing.

  115. gaz0426-avatar



    It won't play back anything. No Information off Sony regarding this also. Get this sorted Sony and at least notify people of the issue instead of letting people download this app.

  116. jess voiss-avatar

    jess voiss


    I enjoy the app for being able to watch my purchased videos I like that it connects with my chromecast. The UI is kinda clunky and all over the place and I have had trouble purchasing videos from app. I have to go on playstion to buy the movie then it appears in the app

  117. Shane Adams-avatar

    Shane Adams


    I'm unable to play movies on my mobile device (Samsung Note 10). This needs to be addressed soon.

  118. Rob Moore-avatar

    Rob Moore


    Watch a lot on my tablet with it and can't complain much. Unfortunately I have run into issues a few times when trying to purchase or browse the store.

  119. Adam Redbeard-avatar

    Adam Redbeard


    Stopped working properly. All of my videos "can't play back", but trailers for other movies work just fine.

  120. XNaTiOn-avatar



    Can't watch any movies or shows on it. Always says can't playback.

  121. Danny Murillo-avatar

    Danny Murillo


    Was working just perfect for months than it just stopped trying to find ways to fix it currently looking at videos on YT and app settings if it the app new update needs to be released and bug fixes

  122. A Google user-avatar

    A Google user


    Have not been able to watch any videos on my phone for the last 3 weeks. Spoke to customer service and no resolution or follow up call as to the problem. Absolutely terrible service.

  123. Alexander Vinogradov-avatar

    Alexander Vinogradov


    Totally stopped working,the playback error is coming up,no matter what you do.used to be very good app now it's ass

  124. d ramos-avatar

    d ramos


    It won't lete play my downloaded videos. Either says "check your connection" or "go to my videos to resume play". Which shouldn't be needed as I am teying to play downloaded videos

  125. Huo Harris-avatar

    Huo Harris


    App almost works perfectly, will not allow me to make a rental or purchase, but it plays the movies and shows and downloads them.

  126. Ly Hao-avatar

    Ly Hao


    I cannot watch my movies recently. I purchased them for months ago and everything was fine until now. Cannot watch or download movies I purchased.

  127. Richard Noriega-avatar

    Richard Noriega


    I keep getting a playback error both on my phone and on my chromebook. Can't watch anything.

  128. Mark Sharp-avatar

    Mark Sharp


    This app worked like 3 weeks ago... now I can't download or stream ... both don't work... Can't get any sense out of playstation.. seriously thinking to move to apple tv

  129. Brady J-avatar

    Brady J


    Would be a nice app if half the videos I bought would cast to my Google Chromecast.....some do some don't...can't buy new videos from the app I have to buy on PS4 and then hope it works when casting (usually doesn't) bought the new season of Rick and Morty and one episode says it's purchased but won't let me play it .....and yes the episode has already aired elsewhere...does Sony ever update anything? Trash straight trash very disappointed and dissatisfied with PlayStation I should get xbox

  130. Kirito-avatar



    Seriously bad enough the ps5 is going to suck this app is no longer available on windows and now this dont even work on mobile and so much more its like your trying to to let Nintendo and Microsoft be you and make you go bankrupt

  131. J A-avatar

    J A


    Great app to keep from being bored during corn teen! It sucks I can't connect to my blu ray player so I can watch on my TV.

  132. Theresa Seminario Andujar-avatar

    Theresa Seminario Andujar


    I purchased one movie from here and it will be my last. You can only watch it on this platform and it is slow and lags. I have bought movies on other platforms and would be able to access and view from my VUDU account but this platform does not allow. It was a waste of money and I won't do it again. Very disappointed and surprised how archaic this platform is. I should have just check VUDU because I would have gotten a better deal on the movie. You live and you learn.

  133. Andrew Klover-avatar

    Andrew Klover


    Doesn't let me playback videos just says contact support. But support has no options for my issue. Just says can't playback videos. Even though I own them

  134. Andrew Roberts-avatar

    Andrew Roberts


    The app use to work but now all it comes up with is playback error and i can't watch or download anything.

  135. Andrew Lapierre-avatar

    Andrew Lapierre


    Download a movie, can't watch that movie. Connect to internet, playback error. Not once did this work. Needs a serious overhaul

  136. Austin Guenther-avatar

    Austin Guenther


    Stream works well. But I want to download my movies and tv cause I'm going to be gone for a bit. But when I go to watch a downloaded movie, I get this constant playback error.

  137. Garrett Griggs-avatar

    Garrett Griggs


    Downloaded it on my Samsung S8+ and when I try to watch movies that I've previously bought a while ago on my PS4, There's no audio. Anytime I watch a trailer for a movie I get audio though. If I could hear what I'm trying to watch it'd get 5 stars but 🤷‍♂️

  138. Brad Terry-avatar

    Brad Terry


    I'm not able to play my videos and havent been for a few months now, also just like a lot of other people here I cant buy new videos, it's just a blank screen when you try to pay for it. There are so many places to buys movies and TV shows, it boggles my mind that you havent fixed this, Sony. DO SOMETHING ABOUT IT, IT HAS BEEN MONTHS! I WILL SPEND MY MONEY ELSEWHERE. Stop being idiots and FIX. THIS. NOW. Stop giving out lame excuses and DO SOMETHING!!!!

  139. tristan simmons-avatar

    tristan simmons


    Well it worked at first now it won't let me buy/rent movies on this app and the movies that I've bought on my playstation won't even play on the app on my phone 👎

  140. jimmy ridenour-avatar

    jimmy ridenour


    Ive always loved this app but now it won't play nor download my movies on my phone! Please fix asap. When it's fixed I'll give the app 5 stars again

  141. Jacob Houle-avatar

    Jacob Houle


    It won't play movies anymore. Using a Galaxy S10e and it keeps saying it can't play.

  142. D.E.D On arrival-avatar

    D.E.D On arrival


    This app allows me to buy a movie but it won't allow me to play the movie I bought .. I hope I can get a refund in FULL if this continues. Giving one more week

  143. Alex Williams-avatar

    Alex Williams


    My videos wouldn't load. Said goto support they didn't have anything that helped. Thanks sony

  144. Young Saint-avatar

    Young Saint


    Works great I love the app

  145. Joe Wauthy-avatar

    Joe Wauthy


    It also stopped working for me on the app, but it plays on my PS4, GET THIS FIXED !!!

  146. Aditya V-avatar

    Aditya V


    Can't cast to chromecast. Wheel just keeps spinning. Works on my phone just fine...

  147. Brandon Lewis-avatar

    Brandon Lewis


    Has not worked on any other device for 3 months now! Only on the ps4!

  148. Jason Tonning-avatar

    Jason Tonning


    I've got all my entertainment on this. No clutter, no scratches and no lost or stolen discs. Easy to access to over 500 movies and counting. It would receive a 5 Star rating except it's missing a search function for purchased products. Even an alphabetic selection bar on the side for easy selection would be nice. As my collection grows, it becomes increasingly difficult to find what I'm looking for in the mix. Love the play back quality thought and the user interface beyond the above mentioned.

  149. Jon Davis-avatar

    Jon Davis


    doesn't work anymore, app now has you sign in everytime, only to tell you sign in failed contact customer support, support is worthless, I have over 50 movies downloaded to my tablet that I can no longer watch because of this issue. This issue has been going on for over a month, clearing cache does nothing, and uninstalling reinstalling does nothing. Sony fix this now, to many people having this issue so it's not just me.

  150. Stephen Burchett-avatar

    Stephen Burchett


    As of now im upset. I have a lg phone which i watch my videos on. When the latest update happened i havent been able too.