Now Mobile
v12.4.0 · 62.5 MB · code 2000017295
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File information
UpdatedAug 17, 2021
PublishedMar 12, 2021
Packagecom.servicenow.requestor
Versionv12.4.0 (2000017295)
Size62.5 MB
MD5186ec7d0c5fe3aae3776fb6ccebd4e0f
Min SDK24
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA1E5:88:E8:3D:25:A7:50:6C:1A:4E:D7:3F:9F:3E:76:83:9D:34:C9:AC
SignerO=ServiceNow Mobile
Total downloads1,000,000
This version1,000,000
DeveloperServiceNow
Age ratingEveryone
What's new in v12.4.0
Fixed
• Message text shows HTML tags and formatting
• Issues submitting actions with a mandatory choice list UI parameter
• Issues with choosing or taking a photo in the Service Portal profile
• Talkback focus is not visible in some cases
• Embedded lists do not work in offline mode
• Pull to refresh is supported in the form screen
• Other performance improvements and minor bug fixes
Detailed release notes can be found on the ServiceNow product documentation website.
• Message text shows HTML tags and formatting
• Issues submitting actions with a mandatory choice list UI parameter
• Issues with choosing or taking a photo in the Service Portal profile
• Talkback focus is not visible in some cases
• Embedded lists do not work in offline mode
• Pull to refresh is supported in the form screen
• Other performance improvements and minor bug fixes
Detailed release notes can be found on the ServiceNow product documentation website.
Security scan
TRUSTED
- Developer signature verified 2021-08-17
- Signature SHA1 E5:88:E8:3D:25:A7:50:6C:1A:4E:D7:3F:9F:3E:76:83:9D:34:C9:AC
- File MD5 186ec7d0c5fe3aae3776fb6ccebd4e0f
How to install Now Mobile v12.4.0 on Android 7.0 Nougat+
Takes about 2 minutes. You'll need roughly 62.5 MB of free storage.
- Grab com.servicenow.requestor_2000017295.apk — hit the Download button above (62.5 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 186ec7d0c5fe3aae…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.servicenow.requestor_2000017295.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read O=ServiceNow Mobile. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Now Mobile — tap Open on the install screen, or find the Now Mobile icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for Now Mobile
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 7.0 Nougat or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.