mySympany
v5.0.2 · 67.8 MB · code 109786
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File information
UpdatedMar 24, 2026
PublishedDec 23, 2023
Packagech.sympany.clientportal
Versionv5.0.2 (109786)
Size67.8 MB
MD5541f8a8b907f4e4feb08235c26050cc4
Min SDK25
ABIsx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Signature SHA16D:55:06:AF:E4:94:C5:27:40:A3:E8:84:F4:F9:D1:6D:A3:4A:FB:DD
SignerCN=eBusiness, OU=IT-Services, O=Sympany, L=Basel, ST=Baselstadt, C=CH
Total downloads100,000
This version100,000
DeveloperSympany Versicherungen AG
Age ratingEveryone
What's new in v5.0.2
We have completely redesigned our customer portal:
• You can now see the processing status of your claims
• It is now even easier to use
• Clear and fresh design
Please rate mySympany. Your feedback helps us to further improve the app.
• You can now see the processing status of your claims
• It is now even easier to use
• Clear and fresh design
Please rate mySympany. Your feedback helps us to further improve the app.
Security scan
TRUSTED
- Developer signature verified 2026-03-24
- Signature SHA1 6D:55:06:AF:E4:94:C5:27:40:A3:E8:84:F4:F9:D1:6D:A3:4A:FB:DD
- File MD5 541f8a8b907f4e4feb08235c26050cc4
How to install mySympany v5.0.2 on Android API 25+
Takes about 2 minutes. You'll need roughly 67.8 MB of free storage.
- Grab ch.sympany.clientportal_109786.apk — hit the Download button above (67.8 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 541f8a8b907f4e4f…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find ch.sympany.clientportal_109786.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=eBusiness, OU=IT-Services, O=Sympany, L=Basel, ST=Baselstadt, C=CH. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open mySympany — tap Open on the install screen, or find the mySympany icon in your app drawer (this build targets x86/x86-64/armeabi-v7a/arm64-v8a devices).
Common install errors for mySympany
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android API 25 or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.
- Works on one phone but not another — this build ships x86/x86-64/armeabi-v7a/arm64-v8a native code. Devices with a different CPU will reject it.