Help
v1.0 · 31 MB · code 2
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File information
UpdatedApr 3, 2025
PublishedJul 5, 2013
Packagecom.samsung.helphub
Versionv1.0 (2)
Size31 MB
MD5959713e4dfd6f8bd2f92593653a761a9
Min SDK15
Malware scanTRUSTED
Signature SHA19C:A5:17:0F:38:19:19:DF:E0:44:6F:CD:AB:18:B1:9A:14:3B:31:63
Signer[email protected], CN=Samsung Cert, OU=DMC, O=Samsung Corporation, L=Suwon City, ST=South Korea, C=KR
Total downloads868,306
This version868,306
Age ratingEveryone
Security scan
TRUSTED
- Developer signature verified 2025-03-08
- Scanned for malware 2020-08-15 13:56:25
- Signature SHA1 9C:A5:17:0F:38:19:19:DF:E0:44:6F:CD:AB:18:B1:9A:14:3B:31:63
- File MD5 959713e4dfd6f8bd2f92593653a761a9
How to install Help v1.0 on Android API 15+
Takes about 2 minutes. You'll need roughly 31 MB of free storage.
- Grab com.samsung.helphub_2.apk — hit the Download button above (31 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches 959713e4dfd6f8bd…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.samsung.helphub_2.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read [email protected], CN=Samsung Cert, OU=DMC, O=Samsung Corporation, L=Suwon City, ST=South Korea, C=KR. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as TRUSTED).
- Done — open Help — tap Open on the install screen, or find the Help icon in your app drawer.
Common install errors for Help
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android API 15 or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.