GTPL EDGE

GTPL EDGE salient features are: • Sales/Renewal/Tech field team now have to Log-in only through GTPL EDGE. • The moment new sale is logged in the system it triggers technical team in real time for technical support. • Renewal team can Top-Up customer account immediately. • Technical/Renewal team can view customer details/login details in real time. • Dashboard for Technical team for customer complaints details/pendency. • Customer invoices can be generated and shared immediately . Customer can download MY GTPL App from Play Store. My GTPL – The app to manage all your GTPL accounts on the go. The My GTPL app has been refreshed to bring you a brand new look and feel with additional features including easy Program Search, TV listings, etc. It gives you a fast & secure method to manage your CATV & Broadband accounts. This App is available for devices with Android version 4.1 and above OR This App is available for devices with IOS version 9 and above Highlights: • The Dashboard shows detailed status of the account • The Search function lets you search for programs, movies, channels, actors and a lot more so that you can decide what to watch • The Movie Guide gives you a single view of all movies for the day as well as for the next 7 days so that you can watch movies of your choice. • TV Listing available on your device enables you to plan your entertainment Broadband Features: • View your account details • Update contact details in case of any changes • View your bill history • Renew/top up your account • View history of payments made • View details of data usage • Reset your MAC address • Frequently Asked Questions to enable solutions for simple issues • Register a new complaint/query • View status of complaints made by you Cable TV Features (Available for direct GTPL subscribers only): • View your account details • Update contact details in case of any changes • View details of Package subscribed • Renew your subscription or change to alternative packages available • View your bill history • Quick Pay for your own account or for friends/family (Set Top Box details required) • View history of payments made • Frequently Asked Questions to enable solutions for simple issues • Register a new complaint/query • View status of complaints made by you • Download your e-CAF We are keen to constantly improve our services and welcome any feedback or suggestions from you. Please write in to [email protected] with your comments. Like us on Facebook: https://www.facebook.com/GTPLHathwayLimited/ Follow us on Twitter: https://twitter.com/GTPL_Hathway