DiDi-Rider APK

Version 7.2.32 - com.didiglobal.passenger
Last updated: Tue, 04 May 2021 4:08:53 UTC
didiglobal,passenger,maps,navigation,didi:, app,didi rider review,didi rider perth,didi rider login,didi rider discount,didi rider apk,didi rider app ios,didi rider australia,didi rider app download,

DiDi-Rider apk

APP Information

Download Version 7.2.32 (790)
Apk Size86.26 MB
App DeveloperDiDi Global
Malware CheckTRUSTED
Install on Android4.4.x and up
App Packagecom.didiglobal.passenger.apk
Website http://www.didichuxing.com/en/

Download DiDi-Rider 7.2.32 APK

App Description

DiDi-Rider is didiglobal,passenger,maps,navigation,didi, content rating is Everyone (PEGI-3). This app is rated 2.89 by 19 users who are using this app. To know more about the company/developer, visit DiDi Global website who developed it. com.didiglobal.passenger.apk apps can be downloaded and installed on Android 4.4.x and higher Android devices. The Latest Version of 7.2.32 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 157174+ times on store. You can also download com.didiglobal.passenger APK and run it with the popular Android Emulators.

Your ride is just a few taps away in Australia, Japan and selected countries of Latin America through our DiDi Rider app, offered by the world’s leading on-demand transportation network. 

To use our service in Brazil, please download the ‘99’ app in the App Store. 
To use DiDi in China, please download the ‘DiDi-Greater China’ app in the App Store (China mainland  Hong Kong SAR). 

Requesting a trip is simple: 

1. Download the app and follow the instructions to create an account. 
2. To request a trip, select your pickup and dropoff locations. 
3. Once we’ve found a driver, you’ll be shown the driver and vehicle information. Please note: all our driver-partners are vetted before joining our platform. You can also check the driver’s pickup route and estimated time of arrival (ETA). 
4. At the end of your trip, pay hassle-free using your preferred payment method directly in the app. 
5. Safety first! Take a minute to learn how to set Trusted Contacts, use the Emergency Button or share your ride status using our in-app Safety Toolkit. 

Visit https:www.didiglobal.cominternational-business for more information. 

App ChangeLog

  • - Optimised user experience and implemented bug fixes

App Screens

DiDi-Rider App Screen 1DiDi-Rider App Screen 2DiDi-Rider App Screen 3DiDi-Rider App Screen 4DiDi-Rider App Screen 5DiDi-Rider App Screen 6DiDi-Rider App Screen 7


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

access extra location provider commands
Allows the app to access extra location provider commands. This may allow the app to to interfere with the operation of the GPS or other location sources.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

control flashlight
Allows the app to control the flashlight.

Allows access to the list of accounts in the Accounts Service.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

read Home settings and shortcuts
Allows the app to read the settings and shortcuts in Home.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Camilo Medina-avatar

    Camilo Medina


    Every time I want to use this app I have an issue, whether it's an error or not drivers around. Last time, I tried to use it, after waiting for 15minutes, I decided to switch to uber and now they are charging me a fee because I didn't wait for the driver... It's crazy!! Drivers cancel your trips all the time. It's almost impossible to get a ride. So disappointed of Didi.

  2. shamit dahake-avatar

    shamit dahake


    app The app is slow and doesn't update periodically. I had to wait for 10 minutes to book a ride. Also, I am being charged a pre-authorisation amount everytime I book a ride in spite of my card being verified already and used to book rides in the past. Moreover, the charges of the pre-authorisation amount varies from $1.2 to $2. No consistency in that. Terribly disappointed!

  3. H FS-avatar

    H FS


    didi rider review Had good trips but sometimes weird. The app itself is working but not very well. I clicked on the driver's profile and it just cancelled the trip for me. Other times the driver's too far like 10min away from me.

  4. Nomvi Bambani-avatar

    Nomvi Bambani


    didi rider perth Price is not constant. you request at a certain price given on the app but on arrival price is increased. It is very deceiving as you first compare prices and you now pay more than the competitor. What is even worse I requested for a student, what would have happened should he not have the extra money?. I don't buy the explanation as the destination is the same.

  5. Larissa Selvage-avatar

    Larissa Selvage


    didi rider login Can't get ahold of costumer service. My driver didn't finish the trip when they were supposed to and now it's saying I need to pay $157 for a $10 trip. Their GPS sends the drivers 50 metres up the road. It's been over 48 hours and my issue has still not been resolved. Very disappointed.

  6. Hayden McAuley-avatar

    Hayden McAuley


    didi rider discount I'm in the Adelaide cbd, and I'm getting an error. It's saying not available in my area. Also when I finally get past that error, it's saying retry connection.... I like the price of this rideshare compared to uber but pointless if I can't actually get a ride. I have been able to get rises in the past with no trouble, and would recommend but something is broken.

  7. Laella Jayde-avatar

    Laella Jayde


    didi rider apk absolutely horrible each time, first use, driver got on the motorway instead of my road which are far from each other and drove 30 minutes away, missing every offramp. Other times did similar things going the complete other direction and not answering calls or texts. Pricing was also incredibly expensive considering all the offers!!

  8. Aaron Paterson-avatar

    Aaron Paterson


    didi rider app ios Such a let down. When I first started using DiDi, prices were far cheaper, drivers more reliable and the app worked properly. Now? Almost as pricey as Uber, drivers accept, then cancel almost all trips and the app? Yeah good luck.




    didi rider australia I downloaded the app because it was simple fast and cheap,and when it happened to be out of cars I would recive a discount,for the waiting time,now everytime there are no cars the fare keep rising, today 30/03/2021 I've waited for over 20 min and my fare increased a 100% don't waste your time on this app

  10. Mohammad Ashori-avatar

    Mohammad Ashori


    didi rider app download It worked once for us in Oaxaca and then next time we tried using it the app said there are 13 cabs nearby but when we wanted to pay by card it would allow it and when using the paying cash option it took over 5 minutes and no cab got ordered even though many were passing us. Finally we hailed one and asked the guy about it and apparently the app takes a lot of money from the drivers and since oaxaca is pretty safe maybe the app isn't as useful here. Not sure we'll try the app again.

  11. PeterG27-avatar



    An app with affordable, secure and comfortable trips, easy-to-use and with great availability along the day.

  12. Ronniewalker-avatar



    Your location service won't stop, it keeps running even after the app is closed. Please fix it urgently as it keeps draining battery power.

  13. David Ding-avatar

    David Ding


    Scam, the app shows that the driver is arrived but they're not there and then they cancel for another ride so you have to pay the cancellation fee and I'm not just saying that, I walked up and down the street to look for him. Better to just use uber instead, more reliable and they don't steal your money.

  14. Jesse G-avatar

    Jesse G


    This app sucks! Why is it a must to enter a credit card to be able and ask for a ride. I'm paying cash. For security purposes please verify your identity. I why can that only be achieved with a CC? That's rather suspicious if you ask me. Needless to say this app is deleted rather loose a user than change your approach. Bad Didi bad...

  15. Takas Barista-avatar

    Takas Barista


    Absolutely awful, everything is disgusting, doesn't work 99% of the time, bills you for looking (really?!), Also I'm seeing so many ads of this "thing" everywhere, it should at least work, stop pushing "this" on us.

  16. Moustafa Ghoneimy-avatar

    Moustafa Ghoneimy


    The waiting time was long. When I requested cancellation 1 min after booking, I was advised that I need to pay $7 Very frustrating. Will remove the app after my ride

  17. Jonathan Goldrick-avatar

    Jonathan Goldrick


    Didi is cheaper than uber, but don't rely on the driver turning up. Drivers will accept the cheap fare and if they get a better offer will cancel while on their way to you. Made me late after being moved to three different drivers. Cancelled the trip and opened uber

  18. Jason B-avatar

    Jason B


    This is the most lackadaisical service I've ever seen. They let the vendors run wild on their platform and you as the customer has no recourse. The drivers descriminate who they will drive. I had a driver ride right past me and parked about a quarter km away saying he arrived. I texted and called him 3 times with no answer so he can charge me a no show fee. The food app they let restaurants cancel your order and make you wait up to 7 days to get your money back. Use Uber they are much better.

  19. Maimai_-avatar



    Can't even create an account. First time I put my phone number and an error message "too many attempts, try again later" showed up.

  20. racheal ram-avatar

    racheal ram


    The service provided are the best but personally its just few cents cheaper on the same route....by uber... but worst part is the app goes corrupt when awaiting or drivers are always late then expected

  21. Archie ATD-avatar

    Archie ATD


    I have installed this app in my phone and it's working well. The problem when I'm doing my things on the internet it always appear saying install.. How many times must I install it's irritating 🙄

  22. Nwabisa-avatar



    So far so good however when adding 2 stops the last stop automatically moves to the top which causes confusion to the driver. I've now found a work around solution that when you are almost complete with your 1st stop then only you can add your 2nd stop. Secondly when inputting pick up point you have to manually move the cursor on to the correct destination or else the driver will go to the wrong stop even though the app shows the correct address.If these can be eliminated the app will be tops!

  23. Katie Lovelock-avatar

    Katie Lovelock


    So glitchy, never sends notifications or updates the map when the drivers arrive to pick you up so over charges you or leads to cancellations

  24. Claudia Pannel-avatar

    Claudia Pannel


    Honestly I have never had an issue with this app. It's straight forward and very accurate for the driver to find me. Very affordable and reliable. The cars and drivers always match. I would say add more services like bigger rides, more options and also this app needs more drivers cause it's great Thank you DiDi

  25. Misha Bakunin-avatar

    Misha Bakunin


    Horrible. Last night the app initially said 6 minutes. After two drivers cancelled, it ended up being 20 minutes. This was in the busy area of Brunswick. Despite the mess they made, it would not let me cancel without paying $7, because the driver had moved all of 200 meters towards me. Often I have been left waiting too long with didi. Avoid. Avoid. Avoid.

  26. Kat B-avatar

    Kat B


    NEVER AGAIN!!!!! Back to UBER!!!!! Didi fkd me around so much with addresses, as if I want to drive to my own house from home! Searching for a route to the real destination which is very straightforward took FOREVER!!!! Well over half an hour totally wasted thanks. Uninstalling immediately!!!!!

  27. Cory Harris-avatar

    Cory Harris


    If a driver isn't available (which is very likely) it'll charge you the full price of the drive just for searching for a ride. When I gave up and used uber instead I noticed that I had two different $47 charges just for the act of looking for a ride (which there was none of) Been two days and don't have a refund yet Edit: The charges are just a hold and will be paid back but it's a large amount of money to just take from my account just for seeing if rides are available

  28. Lemon Mint-avatar

    Lemon Mint


    In several occasions, I have experienced constantly changing estimated times, stalling by your drivers and one too many cancellations causing lateness and loss of time. The only thing keeping you at 2 stars instead of 1 is that your app was much better at the beginning... Edit: Changed this to a 1-star. Hired a ride 15 minutes early with a 4 minute estimated wait time, had to wait 15 minutes then it gets cancelled by the driver. Missed an important event.

  29. Salvador Chavez-avatar

    Salvador Chavez


    Super buggy, gives option to log in with cell number, Facebook or Google. Will still not register me.

  30. Ivana Ivesic-avatar

    Ivana Ivesic


    I've mostly had good experience using DIDI some weird some silly some chatty and mostly good drivers I've also had one or two who were out of this world not meant to be driving people and keeping some ones safety in their hands but mostly good caring and charming drivers

  31. Tomislav Cuk-avatar

    Tomislav Cuk


    Excellent, easy to use, fast, intuitive, no muck around

  32. Beena Joemon-avatar

    Beena Joemon


    GPS provided in the Didi app is worst than anything. Very much unreliable and time consuming. GPS shows the wrong pick up and drop off point. Driver get confused and cancel the ride and it end up customer paying for someone else's falt. Also, because of the wring GPS guidance, customer need to pay more money than the estimated rate. When reporting the issue, customer service dont respind some times. Sometimes they respond with different answers!. App is worse and non reliable. No prebooking

  33. Richard Beens-avatar

    Richard Beens


    Works well.. be good if it showed the drivers location for pickup so you know how far away they are

  34. Shanal Uduwana-avatar

    Shanal Uduwana


    Terrible app. The only thing it has going for it is the price. The drivers call and ask you to cancel and the ETAs are unreliable and out of whack. Waited 20 mins for someone that was supposed to be 9 mins away.

  35. AstroKerrie-avatar



    Sometimes it's cheaper than other services, but they make you think there are drivers nearby to you on your map when you order (2-5 mins away), then when you lock in the driver is actually 15-20 mins away, there is then a cancellation fee even though you weren't warned how much longer it would be for them to arrive. Just keep in mind if you're ever in a rush. I'm often late when I use Didi.

  36. Trixie Phoenix-avatar

    Trixie Phoenix


    The worst ride share app ever. Your app updates my location mid trip to somewhere I've never heard of and then charge me extra to put my location back to where it was despite the fact that I never changed it. Then trying to deal with customer service is horrific and they just repeat things at you and patronise you. I've heard multiple drivers complain about how terrible your app is to them too. Just a money hungry company that doesn't seem to care they are the worst. GIVE ME MY REFUND.

  37. Hernan Giraudo-avatar

    Hernan Giraudo


    I would give 5 stars if the search box (where you enter the address) were more steady/reliable. Many times, typing there, doesn't retrieve anything; instead, only recent places are shown and I need to manually pin the destination place in the map (which consumes way more time and data to load other parts of the map). Also, showing an ETA to the destination would be highly appreciated.

  38. Francois Khouri-avatar

    Francois Khouri


    This has to be the worst rider app ever...it says there arnt any drivers near me but the map shows 3 cars just sitting there hahha so dumb 20 mins to find a driver every single time I book. Drivers don't know where to go even if they have the navigation telling them where to go pathetic. How is this app still running i don't understand.

  39. Albs C-avatar

    Albs C


    15mins wait time when I decided to use DiDi instead of public transport to reach my destination earlier, seriously. I tried to cancel the ride due to long wait time and it said a $9 cancellation fee will apply, at least allow me to cancel within a minute of booking for a proper reason. Extremely frustrating, a ride system that isn't design for time poor passengers, and this is only my second ride. Won't recommend this app to anyone, deleting it after this ride.

  40. Ivan Soukenka-avatar

    Ivan Soukenka


    The gps they give needs improvement and with the cancel trips. Most drivers seem to take long routes and back track before pick ups. Time can go from 9 minutes to 20 mibutes since the go in circles before they pick you up. And if you help then with texting them a faster route they seem to be unfriendly. And you can not cancel because if you do you need to pay for it. That part needs to change. If drivers take routes that are poor in gps we should be able to cancel with no fee.

  41. Jayce Packerman-avatar

    Jayce Packerman


    App developer really aggressively shoving this app down consumer's throat with paid advertisement rather than innovation. Just another example of blatant copy, at its best.

  42. Pom Kim-avatar

    Pom Kim


    Service is horrendous. Drivers cancel at a rate of 75%-80%. Many drivers, if they feel the pickup location is too far, they will not move, hoping the rider will cancel and they receive a cancelation fee for doing nothing. I had one driver literally drive around in circles, a $31 estimate turned into $85. Didi drivers scam more than the taxista do.

  43. Richard I-avatar

    Richard I


    Bad first experience sadly. Was trying to organise a car, plenty of available cars nearby but all it did was state "connecting with a driver" and after 5 minutes it still had not connected with a driver. I tried twice. Well, now I'm connecting with you to tell you it didn't work. Uber worked fine. Hope you fix this soon as some extra competition would be good! Update 20/2/21: attempt 2, same experience as previous 👎

  44. Bernard Cheok-avatar

    Bernard Cheok


    Worse ride app. Often the driver will go in a complete opposite direction to my pick-up point with no notes or explanations and left me hanging, waiting and wondering what's going on. And when I cancel after waiting for over 30min for a pick-up distance that's less than 10min, the app will charge your for cancellation fee. Absolutely unreliable app & drivers. NEVER use this app!

  45. Valencia Gain-avatar

    Valencia Gain


    Nerd more cars on the road for us using this service daily, I'd suggest a monthly option. Do what other apps don't and you'll have customers. Only issue I had was requesting a second ride while still with the driver who dropped me off he wasn't able to see or accept the ride. Furthermore I like this app just some cars are pretty old though.. Maybe work on that

  46. Michael Hodge-avatar

    Michael Hodge


    Payment system needs a lot of work. My credit cards often won't go through. Multiple banks says it's Didi. Deleting/adding cards again doesn't help. Reaching customer service is impossible. They need shared family billing like Uber. Favorite Places don't work if you block location permissions. Selecting another pickup location outside of where you are is a big hassle too. The rates are cheaper, otherwise I wouldn't put up with all the shortcomings. Why don't you accept Discover???

  47. Tareq Yassine-avatar

    Tareq Yassine


    4.2 stars?! Google better pull their head out of their asses! Worst app for ride share ever! Rude drivers and unprofessional as well. Not all but a fair bit. One example that if you cancel you get charged but a certain driver kept popping up every time I made a booking but never made his way towards me and every time I cancel I get charged?! Nice move!

  48. Benj-avatar



    Barely any additional promotional discounts offered unlike competitors, drivers will often take 20 + minutes to pick up, cancel on you or stay stationary and not move. Your more likely to wait 20 minutes then you are to get a lift. Customer support is almost non exsistant not even worth while for the cheaper rides as often fares will be the same as competitors

  49. Daniel Sandoval-avatar

    Daniel Sandoval


    This application doesn't favor the passenger. Drivers can cancel at any time without caring if they are about to arrive and waste your time without receiving any compensation in return and without allowing you to create a report or rate the driver

  50. Patrick Barakachi-avatar

    Patrick Barakachi


    This app is useless and caused me to be late to important meetings. The payment system kept failing and when it eventually worked I kept getting a "Systems Busy" error, also it seemed there were no drivers anyway, even though I live in a busy area near the city. I caught an Uber instead. Don't bother downloading.

  51. John Daniels-avatar

    John Daniels


    Whenever I MOST need a taxi, this app finds none. It's faster to walk to the biggest nearby station and catch a taxi there. 40 minutes in osaka city searching for a taxi and nothing. Worse than useless, it actively wastes my time. Also, I turned off all the notifications and I'm still getting notifications. Horrible app, horrible service. Account deleted, app uninstalled. Never again.

  52. Lorraine Layla Pace-avatar

    Lorraine Layla Pace


    I mainly use Ola as they offer discount coupons on rides. If the wait is to long I will jump on the didi app. Didi is always a few dollars more but it gets me out of trouble. If didi offered incentives by offering coupons to use id use your company more.

  53. Diego Torres-avatar

    Diego Torres


    The app allocates a driver who will pick me up in 22 minutes. Straight away I choose to cancel the trip because it will take too long. App says you will be charged $5 bucks because the driver drove 0.2 kilometres to pick you up. Seriously? Ok, let's save $5 buck and wait for 22 minutes. Lowest fare guaranteed, but you are caged in the app. Waited 22 minutes, driver cancelled, still caged.

  54. Marie Vasilescu-avatar

    Marie Vasilescu


    Please BEAWARE they take your fare from your account before you ride. I had to cancel twice, first was the driver didn't move for 30mins and the second because they couldn't find a available driver but yet took the money for both, it was surcharge rates too +40 for each. I will get the money back eventually but I want it NOW as I am down 80 plus the 50 uber cost because yes your competitor is more costly but it's way more efficient and takes the fare after not before the ride even starts.

  55. Geoff Marlow-avatar

    Geoff Marlow


    The app prevents you from booking when a price surge is near. It will keep refreshing until the price has doubled. Not worth the time or effort for a bunch of thieves. Stick with Uber and Ola

  56. Fernando Ramirez-avatar

    Fernando Ramirez


    Love this app really cheap ride charges and always have good deals on food

  57. Vernon Surly-avatar

    Vernon Surly


    Going to see how many 1 star reviews I can give this awful app while I wait 17 hours for no one to come. Actually extremely dangerous to say youre on your way and then not show up.

  58. Gerardo Nava-avatar

    Gerardo Nava


    Good app when they're no abusing the prices, sometimes they triple prices due to "high demand" honestly I think it's just a scam because we have asked our drivers if it's been busy when there is a higher demand and every time they tell us it is not so I don't know

  59. Sean Yew-avatar

    Sean Yew


    I downloaded this app just for the sake of giving it a 1-star review. Ads are frustrating. But your ads just piss me off. They are the most godawful and annoying ads on YouTube. I would rather watch a 1-min unskippable ad rather than listen to 5 seconds of Didi's jingle. Seriously, shut up. Use Uber.

  60. Thando Mhlana-avatar

    Thando Mhlana


    Been using the app two days. On both, I struggled finding nearby drivers even though I live near a major shopping mall, and was requesting during peak hours.

  61. Dirk Vennik-avatar

    Dirk Vennik


    Cheaper than uber by far. Would give 5 stars but the Only problem some drivers except then cancell which puts you in a predicament if your on a time schedule this has happened on 4 occasions and all by Indian drivers. Aussie or asain no problems at all. So I use uber to get who do not cancel after excepting to job. 1 more time if this happens I'll be deleting my account and use another rideshare service.

  62. Kamva Tamia-avatar

    Kamva Tamia


    I like this app. The features on the app. Mostly l love the fact you can request another ride while your trip is in progress. Add a trusted number feature. The facial recognition before a trip. By far l would say its better than Uber and bolt for numerous reasons.

  63. Abid Chowdhury-avatar

    Abid Chowdhury


    Worst rideshare!Booked a ride showing on way & then with 5 mins remaining said delay updating drivers location.Stayed like this for 15 mins while I frantically called the driver who wouldn’t pick up.Finally when he picked up said no rides came in his app & he ain't coming.Booking automatically cancelled from app.What's worse, another automatically came up with ride 9 mins away! I was then way too late, so tried to cancel,but was charged cancelling fee!Cost me an appointment & money! Use Uber.

  64. Shan Sweetsummerstar-avatar

    Shan Sweetsummerstar


    They great here in Adelaide, Australia. On time and so friendly and the cars are clean. The driver even help me into the car as I've broken my left foot.

  65. Thomas Whitmore-avatar

    Thomas Whitmore


    Ran my battery down, even when I wasn't using the app. Took me a week to figure out it was Didi, was about to buy a new battery. Also asks for far more permissions than it should need. Uninstalled.

  66. Robbie Purcell-avatar

    Robbie Purcell


    Deleting. They have a new policy that takes your money before even confirming your ride and then slaps you with a 14 minute wait time (on average). If you cancel, your money is given back after 7-10 business days. Horrible service 👎

  67. Saf D-avatar

    Saf D


    App freezes a lot. Unable to book cab because of that. Address keeps changing each time we try to book, asking us to walk 10mins to highway.

  68. Steve West-avatar

    Steve West


    My daughter put me onto this a month ago. Always cheaper than Uber and Ole, sometimes a lot cheaper which allows me to tip the driver more but still come in cheaper than the others.

  69. Fernanda L-avatar

    Fernanda L


    Toll fees should be included and displayed on the screen when the request is made. Also, the total final fee should appear on screen throughout the ride.

  70. Mike Seragio-avatar

    Mike Seragio


    Last update killed the app theres never drivers and the ones that are there are as bad as Uber drivers. Frustrating waste of time. App is now designed not to give you a ride then if you reload the app the price has gone up. Deliberate strategy to con riders.

  71. Ana Guerrero-avatar

    Ana Guerrero


    It didn't work. I reinstalled the app and its the same thing. It just send me an error message when I confirm the ride. It's weired because it doesn't happen with didi food, in the same app.

  72. chris halton-avatar

    chris halton


    Couldent get a single ride with this app over a 3 day period, interestingly nearly every uber car that turned up had the didi sign in their window, they just ignored you until you call them through uber I guess.

  73. Tike Tiktok-avatar

    Tike Tiktok


    I had given didi more stars but had to edit because of some drivers. Food delivery is good but rides are inconsistent. The drivers can cancel the trip but consumers cancel and are penalized......JUNK for ride!!

  74. Shinjini Nag-avatar

    Shinjini Nag


    THE most incompetent customer service I've ever encountered in my life. The drivers are always too far. The only thing which is good about this app is its occassional discounts which make rides significantly cheaper.

  75. Clive Manyika-avatar

    Clive Manyika


    What is frustrating is waiting for the driver for a very long time then they come at the wrong pick up point then you ask and they are so damn rude. And if you cancel they charge you extra money. What is the point?

  76. billski-avatar



    Installed this app after many months of patience and torment just to write a review about your inescapable, god awful ad. Id rather be tortured with Baby Shark then put up with another second of this physical and mental abuse. You should all be imprisoned and blindfolded in a sound proof box for life with your spiritually erosive and sterile jingle on repeat.

  77. valentine miss-avatar

    valentine miss


    Overall nice experience with didi I just find it difficult to apply vouchers or special promos to my rides when I get them. Otherwise drivers are kind and provide excellent service

  78. Ashleigh Kelly-avatar

    Ashleigh Kelly


    App crashes my Samsung frequently. It also freezes while in use so I can't see info the car is coming. Disappointing, the actual ride sharing is good. Fix the app please.

  79. Jose Guevara-avatar

    Jose Guevara


    Ordered 3 times. Each time the food arrived after an hour...learned my lesson, hope you learn from my experience unlessyou enjoy stone cold pizza.....don't use this app seriously...

  80. Andrew Davis-avatar

    Andrew Davis


    Absolute nightmare, long story short I was stupid enough to believe their "first ride free" offer and after alot of back and forth and several days later I had to get my bank to refund their ridiculous fees. There's a reason why noone uses this app, don't let them scam you

  81. Angel Chaparro-avatar

    Angel Chaparro


    I am struggling trying to contact customer service because my email address is being used for this service which I've never signed up. I never gave consent for my email to be used. If there is no fix, you guys are going to have a lawsuit on your hands. It's incredible how y'all literally don't have any security for such things.

  82. Atharva Joshi-avatar

    Atharva Joshi


    Terrible customer service. "Help" tab in app is of no use. Unfairly charged a cancellation fee, haven't got a refund yet or an acknowledgement that my request was even looked at!

  83. Eduardo Cordova-avatar

    Eduardo Cordova


    The drivers always cancel if it's cheaper than other platforms. On top of that when you check and issue with the bank and it's no them didi support never helps you. I took 4 drivers so I can get a ride

  84. Rob Barron-avatar

    Rob Barron


    Only a few minutes wait. The app encourages drivers to use the most direct route. Car was exceptionally clean & Driver was friendly and professional. 1st time for me. It won't be the last! Thank you!

  85. Vlad Lasky-avatar

    Vlad Lasky


    Could not access help within app to make complaint after driver deliberately wasted 20 minutes of my time. The only option in the help section was to report on the font.

  86. George Patterson-avatar

    George Patterson


    App is good, though the estimated fare can be attrocious, though the local traffic doesn't help the siultuation. I will be riding with you in the future.

  87. Nadia Jones-avatar

    Nadia Jones


    The app always have a responding problem was late for work on two occansions,because the app is freezing its not really affordable,i was very disapointed on the saturday ride that says free but i still had to pay

  88. agustin esquivo bur-avatar

    agustin esquivo bur


    It works like Uber but the fees are random. When your search for s trip is one fee. When you take the car and reach destination is way more expensive than the initial fee.

  89. Hancox Productions-avatar

    Hancox Productions


    Successful rides! locations are super accurate! Pick up times are very good. Friendly drivers. Positive vibes :) -Henry

  90. Patricia Uribe-avatar

    Patricia Uribe


    It would be great to add a verification code for the trip. The rider recieves the code and give it to the driver, the driver enters the code to begin the trip.

  91. The Upsetter-avatar

    The Upsetter


    It doesn't work anymore... Always appear a message saying: out of connection. I already uninstall it, install it and so on so on so on... Very bad support.

  92. Shaggy Canine-avatar

    Shaggy Canine


    This is a review of the app, not of the DiDi service. The service is good, imo. The app drains the battery on my phone. I do not have the latest phone. With the app running, the battery is drained in 4 to 6 hours. With the app stopped, the battery is good for about 24 hours.

  93. Lowana White-avatar

    Lowana White


    Easy to use but sometimes the system doesn't take the payment & when I try to order a Didi it won't come because of an outstanding payment yet there is money in my account. Very frustrating.

  94. Nitin Bhatia-avatar

    Nitin Bhatia


    Tried booking ride in emergency. Kept on waiting for like 10 minutes. No service available. Opted for another service provider. Disappointed.

  95. Ruben _-avatar

    Ruben _


    Help sections don't load, just has a constant loading symbol. Very frustrating. Also "can't split fare on prepaid trips", what's the point in having a split fare option then?

  96. ANNE TURNER-avatar



    Not working at all even though it says there are drivers available. It ends up saying no driver found. It's happening to myself and at least 4-5 other people I know

  97. Andrew Partington-avatar

    Andrew Partington


    Terrible experience. Ordered a ride. Said it would be ten mins. Driver texts me saying it will be 20 min. Then when I try to cancel the app threatens to charge me $9 for canceling!

  98. Rainer S.-avatar

    Rainer S.


    Used it several times. Also yesterday I took 2 rides (deducted from my visa card, received receipt by mail). Today I'm leaving the house in a hurry, order a didi... not possible, 'pls verify account'. Now using uber again.

  99. Danny Dorito-avatar

    Danny Dorito


    This is the worst app I've ever downloaded. The drivers are all terrible, the wait times are ridiculous and you're constantly cancelled on. Save yourself the hassle and just get uber instead

  100. Brian Jackson-avatar

    Brian Jackson


    My first time using DiDi was painless with no hiccups. I got a great driver that got me to my destination with no issues, and even had to pick up a friend along the way. Everything went smooth, plus I had the option of paying in cash if I wanted to. I'll definitely be a repeat customer. Thank you

  101. Phil Watson-avatar

    Phil Watson


    Frequently, drivers cancel a pick up. Might be the drivers, might be the platform. Will shop around other platforms when DiDi discount period ends.

  102. Delia Malone-avatar

    Delia Malone


    Other apps had no one driving in the early morning to catch my flight in Mexico. This was the only one that had drivers that answered. Life saver!

  103. Dalila Vargas-avatar

    Dalila Vargas


    Great app, love the Unmatch feature for unprofessional drivers.

  104. Edumisa EMY-avatar

    Edumisa EMY


    Its a cool app but it would be nice to have an option to change drop point or pickup point once one has mistakenly clicked the "confirm" option

  105. Francisco Tavarez-avatar

    Francisco Tavarez


    GPS is not exactly. Drivers arrives always late.

  106. Jorge Garcia-avatar

    Jorge Garcia


    It is better than uber. I make quite a few round trips, but i never get any dicounts🙂 on rides thats the 1 thing. Besides that. I trust DiDi more than uber ... I could tell you horror stories about taxi rides In Mexicali. Scary stuff. So im glad Didi came along. THE OTHER GUYS JUST AINT SAFE. DIDI IS SAFE!!! I TRUST THEM WITH MY "LOVED ONES" And I dont" trust" My family safety to just anybody. So for me thats saying a whole. With Didi I know my love1s will make it home safely .Thanks

  107. Valquiria Ribeiro-avatar

    Valquiria Ribeiro


    The app is getting worse, the time that it show never is the same, I always need to wait more for the drive Pick me Up.

  108. Iss K-avatar

    Iss K


    Friendly service for pickup and quick route. Price is more than reasonable when comparing to Uber and taxi

  109. Paolo Pineda-avatar

    Paolo Pineda


    The price is cheap but id rather pay abit more for reliable driver as it takes 5 to 10 mins to get to you so they can just cancel on you which is a waste of time.

  110. Andile Shukuma-avatar

    Andile Shukuma


    The app is fine but takes too long to get a driver compared with competitors

  111. Simon Brown-avatar

    Simon Brown


    The app has decided to not inform you how long till a driver just that they've accepted your ride fix this please

  112. Emily Nemy-avatar

    Emily Nemy


    I like that the drivers are showing up faster compared to the first time I used it. Also it is very affordable

  113. Sheref Sidarous-avatar

    Sheref Sidarous


    I had a sign-up voucher that was not applied to my trip, and no way to complain or get help. Another low quality rideshare app.

  114. Pavel Pleskot-avatar

    Pavel Pleskot


    Waited to long, driver was given wrong address and saving just one single dollar, will not make me switch from Uber. The driver was nice though.

  115. Frisco X.-avatar

    Frisco X.


    It keeps messing up the GPS, or it says no network. It does it too often.

  116. Ya Boi-avatar

    Ya Boi


    This app is usless and im honestly sick of it, legit have tried to get a didi for half an hour and it keeps saying im "too far" but i then got my mate to try call one who lives further away from me and low and behold a driver was 100metres away from my house, cost him like 9 bucks but i was going to be charged 18 bucks, WASTE OF TIME AND WOULD DEFINITELY NOT RECCOMEND, NICE TO SEE THIS APP GO SOUR SO QUICKLY 🤬😡🤬🤬🖕🏼👎🏼🖕🏼👎🏼🖕🏼👎🏼🖕🏼👎🏼🖕🏼👎🏼🖕🏼 GET STUFFED DIDI, YOU SUCK 😤🤬🤬😤

  117. juan barrios-avatar

    juan barrios


    Great service. On time and reliable

  118. Sharina Pratap-avatar

    Sharina Pratap


    Fast reliable and reasonable priced fares

  119. Mary Jones-avatar

    Mary Jones


    Both drivers I used today was excellent. Professional friendly and clean car

  120. Brendan Barnes-avatar

    Brendan Barnes


    Terrible. Always wait excessively long times for a ride. Drivers often cancel trips.

  121. Sandeep Dudhraj-avatar

    Sandeep Dudhraj


    Worst Experience. They first show me a different estimate and later deducted twice the estimate from my bank account without even notifying me. Absolutely disgusted.

  122. Christian Gómez-avatar

    Christian Gómez


    The drivers move away from the pick-up point on purpose to delay the wait, wasting your time.

  123. Bec Marsh-avatar

    Bec Marsh


    Annoying update where your phone keeps beeping when you enter the car. I know the driver is here because I am getting in the car 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

  124. William R King-avatar

    William R King


    All drives Are very helpful and friendly.l have a broken leg and recamend any one with a disability.Longterm or short term.Most highly.Thank you to all the drivers at DiDi William

  125. Margred Grace-avatar

    Margred Grace


    Amazing app. Drivers are excellent. Fare is decent! Especially during off peak time. Much appreciated! Thx DiDi!!

  126. C B-avatar

    C B


    Useless app. Lied about providing a $30 discount, and the driver drove past us twice and somehow missed us. First and last time I'll attempt to use Didi.

  127. Kerstin Martin-avatar

    Kerstin Martin


    Alot of drivers keep on cancelling when I book. Worst when you thunk the driver is near but then cancels again. It wastes alot of time.

  128. Javier Figueroa-avatar

    Javier Figueroa


    Application fails on a lot of routs. And map needs to be updated.

  129. David Astorga-avatar

    David Astorga


    For my country CR a lot of drivers, have poor maintenance inside the car this meaning some are very dirty which make the trip unpleasant, I'd suggest Didi to raise the bar on this area when selecting drivers

  130. A B-avatar

    A B


    Help menu doesn't work in app and trip appears to have mischarged me however no customer support options at all.

  131. Desire Lottering-avatar

    Desire Lottering


    Thank you... Great service, easy to use, fast response.... I'm loving it already.

  132. Dana Mathers-avatar

    Dana Mathers


    Tried 3 separate trips, had extended wait times followed by driver dropping out. Not worth it, use uber.

  133. Simon Peters-avatar

    Simon Peters


    Great ride share service but print size on the app is tiny..be nice if it was beefed up to at least the same as the competitors?

  134. Siyamthanda Henna-avatar

    Siyamthanda Henna


    I requested a ride twice and it never showed up and that made me late for my meeting. Im not impressed with this app 😤

  135. Tobin Aldridge-avatar

    Tobin Aldridge


    Near perfect. Only issue is I get notifications when I'm late, but not when my driver arrives.

  136. Benjamin McSpadden-avatar

    Benjamin McSpadden


    Terrible. Nearly died and don't have an option to call or notify didi about the terrible ride I had while my phone was dead. Don't use this app for your own safety.

  137. Linda-avatar



    App is not working trying to log in and nothing happening very annoying when trying to book a didi

  138. Ariel Silva-avatar

    Ariel Silva


    App is good, driver community is mediocre. I lost a total of one hour because about 3 drivers cancelled trip after accepting. Don't accept if you won't drive, please

  139. Lxs Mnz-avatar

    Lxs Mnz


    Application is broken, I cannot add my card, when it says to contact them by pressing Help, it takes me to a white screen and just kills my data, tried making a second account but they needed me to verify my identity using a legal ID, I'm not from Mexico so I asked for my mom's ID, after which they wanted me to verify using bank account information. Major privacy invasion and they don't want to take my debit card from USAA which I use daily to make purchases and have had for years. No cx support

  140. Fresh Rose-avatar

    Fresh Rose


    Good until now but drivers should be trained to have better driving. Mos of them are too desperate to reach the destination.

  141. tete waiariki-avatar

    tete waiariki


    Great drivers, very friendly to talk to and excellent service. Also Worth the money for trip.

  142. joseph carulli-avatar

    joseph carulli


    The DiDirider app works fine by me! Affordable, proffesional, on time rides all the time!

  143. Ashley Stone-avatar

    Ashley Stone


    Nolan, friendly driver and was quick for my pick up. Nice music as well, thank you sir.

  144. Humberto Hernandez-avatar

    Humberto Hernandez


    Good option to choose when you dont want uber but the prices change constantly during the trip my price change 3 times one up one down one up

  145. Ross Bain-avatar

    Ross Bain


    I like DiDi.. The app works just fine..However, quite often, UBER is cheaper.. Compare them..

  146. lethabo khoza-avatar

    lethabo khoza


    Didi is a horrible app, you wait way to long to get a driver and this one time I cancelled the search for a car and after 30 min a car came and said I requested but I had already cancelled and the drivers are rude😤

  147. Michael Blennerhassett-avatar

    Michael Blennerhassett


    George arrived quite soon after booking was made. Great driver. Courteous friendly manner. Happy with the service.

  148. Mark Morgan-avatar

    Mark Morgan


    Can't even add my card when setting up my account - it gives an error saying the system is busy... Tried on two different days

  149. Angel Davis-avatar

    Angel Davis


    Sorry for last review DONT BOTHER WITH THAT REVIEW, I LOVE DIDI! They responded with my complain real fast and fixed my problem with such great customer service. Very highly recommend Didi.

  150. Magdalena M-avatar

    Magdalena M


    Constantly says System is busy. Unable to order a single ride. Waste of time