BRAVIA™ Help
v3.5.A.0.4 · 5.2 MB · code 6946820
Verify you're human
Solve this to start the download.
File information
UpdatedMar 17, 2018
PublishedMar 17, 2018
Packagecom.sony.dtv.smarthelp
Versionv3.5.A.0.4 (6946820)
Size5.2 MB
MD5c121211be25afd9fccbfa2ab16b1fb00
Min SDK24
Malware scanUNKNOWN
Signature SHA1B7:09:A3:B5:15:30:3E:E5:F3:5D:D8:24:83:64:CA:99:A4:8E:77:6F
SignerCN=TV, OU=SVP, O=Sony Corporation, L=Minato-ku, ST=Tokyo, C=JP
Total downloads10,000,000
This version10,000,000
DeveloperSony Corporation
Age ratingEveryone
What's new in v3.5.A.0.4
- Sony support online articles are available.
- Sony support movies are available.
- Sony support movies are available.
Security scan
UNKNOWN
- Developer signature verified 2018-03-17
- Scanned for malware 2022-01-02 18:01:03
- Signature SHA1 B7:09:A3:B5:15:30:3E:E5:F3:5D:D8:24:83:64:CA:99:A4:8E:77:6F
- File MD5 c121211be25afd9fccbfa2ab16b1fb00
How to install BRAVIA™ Help v3.5.A.0.4 on Android 7.0 Nougat+
Takes about 2 minutes. You'll need roughly 5.2 MB of free storage.
- Grab com.sony.dtv.smarthelp_6946820.apk — hit the Download button above (5.2 MB). If your browser warns about APK files, choose Keep or Download anyway — that warning fires on every APK, not just this one.
- Trust your browser to install — on Android 8+ go to Settings → Apps → Special access → Install unknown apps, pick the app you downloaded with (Chrome, Firefox, Files, etc.), and flip Allow from this source. On older Android, toggle Unknown sources under Security.
- (Optional) Verify the file — compute the MD5 of the downloaded APK and make sure it matches c121211be25afd9f…. Any difference means the file is corrupted or tampered — delete and re-download.
- Open the APK — tap the download notification, or find com.sony.dtv.smarthelp_6946820.apk in your Files app under Downloads, then tap it. Android's package installer will appear.
- Check the signer — the install screen will name the publisher. For this build it should read CN=TV, OU=SVP, O=Sony Corporation, L=Minato-ku, ST=Tokyo, C=JP. If it doesn't match, cancel — you have the wrong file.
- Review permissions & tap Install — scroll the permission list, then confirm. If Play Protect flags it, tap Install anyway (this APK was scanned as UNKNOWN).
- Done — open BRAVIA™ Help — tap Open on the install screen, or find the BRAVIA™ Help icon in your app drawer.
Common install errors for BRAVIA™ Help
- "App not installed" — usually means an older or differently-signed version is already on your device. Uninstall it first, then retry. Your data may be lost unless you back it up.
- "Parse error" — the APK is for a newer Android than yours. This version needs Android 7.0 Nougat or later. Pick an older build from the versions list below.
- "There was a problem parsing the package" — the download was interrupted. Delete the file and re-download over Wi-Fi.