ServiceNow Agent APK

Version 14.1.1 - com.servicenow.fulfiller
servicenow,fulfiller,business,agent

Get Work Done on the Go

ServiceNow Agent apk

APP Information

Download Version 14.1.1 (2000022481)
Apk Size137.06 MB
App DeveloperServiceNow
Malware CheckTRUSTED
Install on Android8.0.0 and up
App Packagecom.servicenow.fulfiller.apk
MD570924e3e9fc7e2fee5432e26b14436d4
Rate5
Website https://www.servicenow.com/

Download ServiceNow Agent 14.1.1 APK

App Description

ServiceNow Agent is servicenow,fulfiller,business,agent, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit ServiceNow website who developed it. com.servicenow.fulfiller.apk apps can be downloaded and installed on Android 8.0.0 and higher Android devices. The Latest Version of 14.1.1 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1000+ times on store. You can also download com.servicenow.fulfiller APK and run it with the popular Android Emulators.

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​
With Mobile Agent you can:​
• Manage the work assigned to your teams​​
• Triage incidents and cases​​
• Act on approvals with swipe gestures and quick actions​​
• Complete work while offline​​
• Access the full issue details, activity stream, and related lists of records​​
• Optimize workflows with location, camera, and touchscreen hardware
Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html
​
NOTE: This app requires the ServiceNow Madrid instance or later.
EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310
© 2022 ServiceNow, Inc. All Rights Reserved.​
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated. 

App ChangeLog

  • • Fixed: Performance issues with offline resolve errors
  • Detailed release notes can be found on the ServiceNow product documentation website.

App Screens

ServiceNow Agent App Screen 1ServiceNow Agent App Screen 2ServiceNow Agent App Screen 3ServiceNow Agent App Screen 4ServiceNow Agent App Screen 5ServiceNow Agent App Screen 6ServiceNow Agent App Screen 7ServiceNow Agent App Screen 8

Older Versions

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Google Play Reviews

  1. Eric Ruth-avatar

    Eric Ruth

    Nicely organized & well layed out. This makes it very easy to keep an eye on our incident queue without being bound to a desk. I assumed there would be limited functionality compared to accessing via desktop, & I have to say I was definitely wrong. I actually like this better than the desktop version. It's well thought out & quite intuitive. Good work!

  2. Tim Rhinehart-avatar

    Tim Rhinehart

    I can't login. As soon as I put my credentials in, I get an error stating "ServiceNow Session Time Out. The ServiceNow Session timed out before the login attempt. Close the window and try again." This error keeps repeating even after closing window and app.

  3. Justin F-avatar

    Justin F

    Not a bad app, however when you tap on the ellipsis on the top right, the options show up at the bottom-not whether you would expect them.

  4. Justin Landrith-avatar

    Justin Landrith

    Trash. Doesn't show half the info on the PC version. Hard to navigate and slow.

  5. Jason Sidwell-avatar

    Jason Sidwell

    Cannot login. A 'Continue with account' autocomplete window comes on the screen when logging in. I click away from the autocomplete and then the login page goes away and says 'Error logging in'. I copy my email address to my clipboard and can paste my username, but then the password screen comes up for less than a second then sends me back to login screen with the 'Error logging in' message again.

  6. Scot Harkins-avatar

    Scot Harkins

    "What's it called again? Not under S for ServiceNow. Maybe the icon says ServiceNow or SN? No...dang..." At least it's more functional than the busted mobile web UI. The web UI is embarrassing. Also way better than the old classic app, too.

  7. David Hepburn-avatar

    David Hepburn

    Utter garbage. Can't acknowledge tickets, see detailed work notes, leave work notes, assign tickets to staff. Instead of so many different apps, SN, focus on one and get it right.

  8. MARTIN BONILLA-avatar

    MARTIN BONILLA

    Like all employees we were forced into it without gettin the bugs out & shutting down old app before new 1 worked.so it took a while to get it working well so I give it a so-so rating, still finding issues & getting fixed as we continue with this app .

  9. Christopher Stern-avatar

    Christopher Stern

    My experience has been good but could be better. Need to be able to acknowledge tickets. That would make a huge difference

  10. Beau Greer-avatar

    Beau Greer

    Great app for being able to update tickets on mobile. I wish I could set the reason for resolution.