Active IQ v8.0.0
APK · 21.8 MB · version code 70003 · Android 5.0+ · uploaded May 31, 2024
- Same certificate as v8.1.0, which matches Google Play Details
Quick check before downloading
Answer this to unlock the download. It keeps automated downloaders away.
Compared with the latest version
The latest version is v8.1.0, uploaded Jun 27, 2026 — about 2 years after this one.
- Size: this file is 21.8 MB; the latest is 42.2 MB (20.4 MB larger).
- Android: this version needs Android 5.0+; the latest needs Android 6.0+. Use this one if your device runs an older Android release.
- The latest version asks for 3 more permissions: Nfc, Deveventspermission (custom), Internal broadcast protection (app-defined).
- The latest version no longer asks for: Google Play install referrer.
File information
- Version
- v8.0.0 (70003)
- Uploaded
- May 31, 2024
- Size
- 21.8 MB
- Requires
- Android 5.0+ (API 21)
- CPU support
- ARM 32-bit, ARM 64-bit
- Screen
- Small screens and larger
- MD5
- 347cf9b62ef5b83b51a08e35a2dbc5e0
- Signing certificate (SHA-1)
- FC:F3:17:D1:5B:30:99:63:57:A9:4B:99:8E:80:AE:39:92:FA:7F:50
- Signed by
- CN=netapp, OU=netapp, O=netapp, L=bangalore, ST=karnataka, C=91
- File name
- com-netapp-myautosupport-70003-67733021-347cf9b62ef5b83b51a08e35a2dbc5e0.apk
- Package
- com.netapp.myautosupport
- Downloads (all versions)
- 10K+
- Age rating
- PEGI 3 · Everyone
What's new in v8.0.0
We've updated the app to support Android 13
Permissions (7)
This version requests 7 permissions, 2 of them sensitive.
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Use biometric hardware android.permission.USE_BIOMETRIC
- Use fingerprint hardware android.permission.USE_FINGERPRINT
- View network connections android.permission.ACCESS_NETWORK_STATE
Security & authenticity
Security rating: Trusted
Signing certificate
- Certificate issued to “netapp” This is the certificate of the Google Play version.
- Same certificate as v8.1.0, which matches Google Play v8.1.0
Store checks
- Developer signature verified May 31, 2024
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (1 other version compared). AAPKs doesn't scan files itself.
How to install Active IQ on Android 5.0+
You'll need about 43.6 MB of free space.
- Download the APK — tap Download APK above (21.8 MB). Chrome shows “File might be harmful” for every APK file; choose Download anyway only if you trust this file.
- Open the file — tap the download notification, or open Files › Downloads and tap com-netapp-myautosupport-70003-67733021-347cf9b62ef5b83b51a08e35a2dbc5e0.apk.
- Allow the install (first time only) — Android 8 and later asks for permission the first time an app opens an APK: tap Settings in the prompt, turn on Allow from this source, then go back. Manual path: Settings › Apps › Special app access › Install unknown apps (on Samsung: Settings › Apps › ⋮ › Special access). On Android 7 and older: Settings › Security › Unknown sources.
- Check the file (optional) — the MD5 of the downloaded file should be 347cf9b62ef5b83b51a08e35a2dbc5e0. If it differs, the file is damaged or was changed: delete it and download again.
- Tap Install — Android asks “Do you want to install this app?”. If Google Play Protect shows a warning, read it before you continue: the source store rated this file Trusted, but only install apps from sources you trust. If an earlier version is installed, this one only installs as an update when it is signed with the same certificate (SHA-1 shown above).
- Open Active IQ — tap Open on the install screen, or find it in your app drawer.
Common install problems
- “App not installed” — a version signed with a different certificate, or a newer version, is already installed (Android doesn't allow downgrades). Uninstall it first; back up your data, because uninstalling deletes it.
- “There was a problem parsing the package” — the file is incomplete, or your Android is too old (this version needs Android 5.0+). Download it again, or pick an older version.
- “App not compatible with your device” — this build contains native code for ARM 32-bit, ARM 64-bit only. Devices with other processors can't install it.
- Blocked by Play Protect — Play Protect checks apps from outside the Play Store. Only continue if you trust the source.