Zoho FSM

Empower field agents on the go to deliver better, faster service

Zoho Corporation · com.zoho.platform.fsm

Not rated yet 10K+ downloads v3.12.0 89.7 MB Android 8.0+ PEGI 3 · Everyone

Download APK 89.7 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v3.12.0 (3120)
Updated: Sep 23, 2026 (15 days ago)
APK size: 89.7 MB
Requires: Android 8.0+ (API 26)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Business (app)
Listed since: Nov 4, 2020 (at least)
Permissions: 19 (4 sensitive)
Website: zoho.com/beta/fsm
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Zoho FSM is an app by Zoho Corporation in the Business category, listed since at least November 2020. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 2.1.03, the minimum Android version rose from 5.0 to 8.0. It asks for 19 permissions, 4 of them sensitive, including precise location, camera and record audio. It asks for the same permissions as version 3.11.3.

What's new in v3.12.0

• WhatsApp messaging is now supported. • Performance improvements and bug fixes.

Description

From the listing uploaded by “appupdater”.

The Zoho FSM app enables field technicians and service teams to access, plan, and execute service appointments seamlessly. Unify field teams by connecting all your field operations end-to-end, and maximize productivity. Empower your field teams to provide high quality customer service with a field solution in the palm of their hand. The app provides detailed information on the service request, so agents can plan ahead. Improve first-visit resolution and score better in customer satisfaction. Stay updated 24/7 Receive automated notifications and reminders of scheduled appointments. Use the calendar view to peruse through the appointments in a structured way. Access and update information with just a tap Gain access to work order details, customer history, and service details so you can go prepared. Take pictures, and send notes and attachments for future reference right from the work station. Add/edit Service and Parts from the work station to provide the best service and keep the managers in loop. Find the customer location Follow directions and navigate to the customer location using the embedded GPS. Create trips to record the route taken and keep managers informed about your travel. Record availability and progress Check in to the appointment and keep your teams updated on your progress. Log work hours, apply for leave, and ensure teams schedule accordingly. Invoice and Payments Generate invoices quickly after job completion and share them with the customer. Allow customers to process payments through secure portals and close deals on the spot. Service Reports Update service reports and get customer feedback on the spot. Get the customer's signature right on your device and provide a smooth customer experience from beginning to end.

Version history

6 versions are listed, going back to v2.1.03. Since v3.11.2 it requires Android 8.0+.

v3.12.0 LATEST Sep 23, 2026 89.7 MB TRUSTED v3.11.3 Sep 3, 2026 89.5 MB TRUSTED v3.11.2 Aug 29, 2026 89.5 MB TRUSTED v2.3.20 Oct 29, 2025 103.6 MB TRUSTED v2.3.01 Dec 25, 2024 48.9 MB TRUSTED

All 6 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Sep 23, 2026.
Certificate issued to “Zoho Corporation” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Sep 23, 2026
Validated against Google Play Sep 23, 2026
Signed byCN=Zoho Corporation, OU=Zoho, O=Zoho Corporation, L=Pleasanton, ST=California, C=US
Signing certificate (SHA-1)5D:87:0C:05:03:BA:30:D8:43:DB:48:16:31:AC:65:4B:45:EA:B2:05
File MD5f898598229b20125e264d792cca1d39b
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (19)

Zoho FSM requests 19 permissions, 4 of them sensitive.

Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
Camera Sensitive android.permission.CAMERA
Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Control vibration android.permission.VIBRATE
Foreground service data sync android.permission.FOREGROUND_SERVICE_DATA_SYNC
Foreground service location android.permission.FOREGROUND_SERVICE_LOCATION
Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Internal broadcast protection (app-defined) com.zoho.platform.fsm.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Prevent the device from sleeping android.permission.WAKE_LOCK
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
Show notifications android.permission.POST_NOTIFICATIONS
Use biometric hardware android.permission.USE_BIOMETRIC
Use credentials android.permission.USE_CREDENTIALS
Use fingerprint hardware android.permission.USE_FINGERPRINT
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Basic touch input android.hardware.faketouch
Location android.hardware.location
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait

Zoho FSM APK: questions and answers

Is there a version of Zoho FSM for older Android phones?

The current version needs Android 8.0 or later. Version 2.3.20 is the newest listed build that installs on Android 6.0 and later. Get version 2.3.20 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Zoho FSM APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is f898598229b20125e264d792cca1d39b.