ZALORA - Fashion Shopping APK

Version 10.9.0 -
Last updated: Thu, 14 Jan 2021 13:04:43 UTC

ZALORA - Fashion Shopping apk

APP Information

Download Version 10.9.0 (350)
Apk Size17.80 MB
App DeveloperZalora South East Asia Pte Ltd
Malware CheckTRUSTED
Install on Android5.0 and up

Download ZALORA - Fashion Shopping 10.9.0 APK

App Description

ZALORA - Fashion Shopping is zalora,android,shopping, content rating is Everyone (PEGI-3). This app is rated 4.33 by 15 users who are using this app. To know more about the company/developer, visit Zalora South East Asia Pte Ltd website who developed it. apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 10.9.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 80400+ times on store. You can also download APK and run it with the popular Android Emulators.


ZALORA is the leading name when it comes to fashion shopping online with style. Carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.

We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.

The ZALORA app lets you do the following as well:

* Shop by Category
Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, browse, add to bag and checkout in record time.

* Do a Visual Search
Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.

* Receive Push Notifications
Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.

* Seek New Inspiration
We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.

* Get Recommendations
Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!

* Browse our Outlet Store
Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.

Don’t wait, download the ZALORA app and change the way you shop today.

SEA Awards:
* 2016 Markie Award - Best Mobile Experience
* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
* Best Choice Online Fashion Store-Best Choice Awards 2014
* ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards

Got a question? Contact us...
- Singapore: || [email protected]
- Philippines: || [email protected]
- Hong Kong: || [email protected]
- Indonesia: || [email protected]
- MalaysiaBrunei: || [email protected]
- Taiwan: || [email protected] 

App ChangeLog

  • - Who doesn't love getting your money back in exchange for your purchases? Behold, the very first Zalora cashback is rolling!
  • - Some minor UI/UX improvements on Home screen
  • - And other regular updates to improve performance and provide you with the best shopping experience.
  • Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at [email protected]

App Screens

ZALORA - Fashion Shopping App Screen 1ZALORA - Fashion Shopping App Screen 2ZALORA - Fashion Shopping App Screen 3ZALORA - Fashion Shopping App Screen 4ZALORA - Fashion Shopping App Screen 5ZALORA - Fashion Shopping App Screen 6ZALORA - Fashion Shopping App Screen 7ZALORA - Fashion Shopping App Screen 8ZALORA - Fashion Shopping App Screen 9ZALORA - Fashion Shopping App Screen 10ZALORA - Fashion Shopping App Screen 11ZALORA - Fashion Shopping App Screen 12ZALORA - Fashion Shopping App Screen 13ZALORA - Fashion Shopping App Screen 14


requires following permissions on your android device.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read the contents of your SD card
Allows the app to read the contents of your SD card.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Emmalie Claire Llanes-avatar

    Emmalie Claire Llanes


    Uses to love this. However, just recently, I'm having issues opening the app. It gets stuck in loading stage (Zalora logo). After many attempts of clearing cache and data, deleting app, reinstalling it, I finally got in, but now the listings won't load.

  2. Adrian Pedrera-avatar

    Adrian Pedrera


    App won't open on Android. I have 2 android phones now. A Huawei and a Samsung Note 10 plus. Both of them have the same issue with the app, it won't open at all. Been having this issue for weeks now. The app works smoothly on my iPad though.

  3. Charlene Chua-avatar

    Charlene Chua


    I am currently having trouble with the app, it won't load properly. am always stuck at this black screen with just the logo. I have tried uninstalling and installing to no avail.

  4. stephy kate-avatar

    stephy kate


    Just updated the app today and can't go in to view at all. It keeps prompting me whether I would like to change to Malaysia site!!!

  5. Mr.Aquariuse Lol-avatar

    Mr.Aquariuse Lol


    Costumer service was very responsive they replied in less than 10 mins and because of that the problem was resolved in kess than 30 mins. My shopping experience has never been this easy over all it is a great app keep it up

  6. Dimas Rachmaputra-avatar

    Dimas Rachmaputra


    Overall, I have pleasant experience using Zalora. It would be perfect if you have Installment Payment option include within the app, please make that happen!

  7. Leo Handry-avatar

    Leo Handry


    Good products ... but not good at services... so many regulations and problem during online chat with CS, must be patient until 1-3 hours for get a reply from CS. Also email not get response! I think if you seriously, must upgrade on CS system

  8. rui rui-avatar

    rui rui


    It was a good app but that was before. Deliveries are handled by entrego, very poor delivery experience. And customer service doesn't have clear communication with the courier. App doesnt update any information for redelivery. I was expecting it will be effortless customer service but its totally far from that.

  9. Jess C-avatar

    Jess C


    I used to love it. Not until i got problem with the return item/refund. Then i realized how bad the app is. Customer service is non reachable. It will take days for your return item/refund. No reviews/feedback for every product bought. People will take risk on buying an item they have no idea if people buy. Reviews are very important for buyers. Zalora don't have that section. Which is very bad. Overall not buying anymore in this shop. They lost a loyal customer.

  10. Sharanya Mohanan-avatar

    Sharanya Mohanan


    Good items for sale. However, after the additional features were removed from the filter, it was harder to shop

  11. Reg Montero-avatar

    Reg Montero


    The app is not loading anymore. This has been ongoing. Have you done anything to fix this?

  12. Gede Sukayana-avatar

    Gede Sukayana


    I have used this apps several times, I really like the brands or the quality of the items offered, just as a consideration for customers who have made payments, please process the items immediately and if possible, the delivery is expedited by displaying the status of the shipper every day. Thanks

  13. Esther Victoria James-avatar

    Esther Victoria James


    The app needs some serious upgrade. I scrolled down my wishlist only to be brought back up again after a few times.

  14. Tara Jane Malinog-avatar

    Tara Jane Malinog


    I love this app. All authentic. The only problem is your delivery partner company. If they did not find your address, they automatically cancel your order, and for me , it's not okay. Please see that this issue will be address. Thank you.

  15. rommel san buenaventura-avatar

    rommel san buenaventura


    fast delivery,,and the products you serve is 100 percent it!!

  16. Bela White-avatar

    Bela White


    The amount charged to the credit card was way more than what I was supposed to pay for. I have reached out to Zalora but so far not a word from them. It is a nightmare as getting refund to credit card can take weeks even months. I agree Zalora is too much hassle. One star is too generous in my opinion. Boo Zalora Indonesia !

  17. Maria B-avatar

    Maria B


    I used to love this app, I bought a lot . But lately cannot access my Zalora account after I updated my account for 10/10 😫

  18. Zara-avatar



    It won't load at all on my Huawei after the latest update

  19. Sanjida Akhter-avatar

    Sanjida Akhter


    Very poor quality of service and the app hasn't been updated. Make the app faster please!!!!

  20. Lala Balderas-avatar

    Lala Balderas


    It's taking time to load the app and when i open it the pictures won't load.

  21. Stracy Redis-avatar

    Stracy Redis


    I don't know what is wrong with this apps after i downloading it again. It takes ages to load and after that there is this message saying no internet connection despite my internet line is there (both wifi n mobile data). I uninstalled and reinstalled, still the same is sooo frustrating..

  22. Leonor Rosa-avatar

    Leonor Rosa


    It's easy to use, the only problem is with the customer service. I received the package but one of the item was missing so I messaged the CS. At first their response were fast and ok, but even after 2weeks they didn't update me about the item that was missing. It's taking too much time. They said it will take 2days for the feedback. And I'm still waiting. Not good.

  23. Rick Yong-avatar

    Rick Yong


    Face issue of not able to click the return. I been buying a lot from Zalora but it come to disappointment when you try to exchange your goods, the system show me Request Not Complete while the items already delivery to me while the system also flag it as Delivered but what is the non complete item? Really feel annoying and fustration since i received a defect items while cannot return it back to Zalora for exchange.

  24. Darrianne Reyes-avatar

    Darrianne Reyes


    App is ok but Zalora has the worst handling process for missing items.

  25. j2J Library-avatar

    j2J Library


    Wooww.. I have used this apps since many years ago. I highly appreciate for delivery time, it's so fast. I paid some shirt on Sunday, then Monday afternoon has arrived even though all of sizes are bigger than description

  26. Fratelli Ricchi-avatar

    Fratelli Ricchi


    What happen zalora.... Every time i entered the TAC number its keep pop up invalid TAC number.. Waited for TAC number also same untill its logout so many time.. Its totally not maybank issue since i use maybank earlier make transfer it was ok... Huhhhh... So dissapointed with ur apps service...

  27. Mandy Leow-avatar

    Mandy Leow


    What happen to the app recently? The app was very slow yesterday, and today, It can't even load and I can't track my orders now. Can you please fix the issues? It's really frustrating!

  28. Jan Grace Bunag-avatar

    Jan Grace Bunag


    Great app, it have a lot of options and the delivery is fast. The quality of the product is also superb! Two thumbs up!

  29. MI NOTE 10 8181-avatar

    MI NOTE 10 8181


    new updated apps giving me unpleasant experience, the bottom bar menu so easy to touch by finger when we scroll down the item and detach the filter that we choose before. I miss sidebar menu

  30. Jenson Fu-avatar

    Jenson Fu


    What happen to zalora?, its been few month i waited the app to be fixed. Untill now everytime i want to open, i need to re-install the app in order to use it. If nit the app just keep loading. How can we shop when the app keep not in a good function?

  31. Dianne Carlen Martin-avatar

    Dianne Carlen Martin


    I already tried installing and uninstalling several times but it won't open at all. This was never an issue until a month ago.

  32. June Daph Alvarez-avatar

    June Daph Alvarez


    The delivery is faster than expected! The transaction is user friendly! Please include Coach brand in your items :-)

  33. Grace Villanueva-avatar

    Grace Villanueva


    Hi. Why i can open the app after i uninstalled it several times due to bugs. It hangs/error hence the uninstall, doing so will have a refresh app, but can go through...

  34. Jazzmine Flores-avatar

    Jazzmine Flores


    Easy to use app. All items are authentic and their delivery service is also very superb! I really enjoy shopping using this app. 👌🏻

  35. Ninz Barba-avatar

    Ninz Barba


    I dont know why i cant open this app. Before i cant use filter, also cant open so i uninstall then install again. But now cant open. Keep on saying that no internet connection. If i dont have internet connection then how can i install this app thru playstore? Pls fix it

  36. Anis Fareeza Azman-avatar

    Anis Fareeza Azman


    The apps is loading super slow. I cannot search product & i cant trace my purchase. This happen since early october until now no improvement.

  37. Patricia Aquino-avatar

    Patricia Aquino


    I tried to uninstall and re-install the app but it is still not working. Getting error message that there has been a problem with the internet connection.

  38. Cel Whong-avatar

    Cel Whong


    The auto discount function is wonderful, I used to be desktop user which no way to tell individual discount rate but the apps tell n apply automatically. Cool.

  39. Asyiqin Baharin-avatar

    Asyiqin Baharin


    My app wont open since last week and I saw the reviews in here that some people are currently experiencing the same problem as me. Pls fix it asap.

  40. amanda kusuma-avatar

    amanda kusuma


    Whenever I click my zalora notification from bar it keeps loading and never entered. I cant even use zalora from shop**** app. I have to close the app and click it from the icon itself to open zalora. So annoying..

  41. Cheong Jie Ling-avatar

    Cheong Jie Ling


    Price not stable. Tomorrow a bag rm802, next day rm502, check again lagi rm802 then again rm502😐😐🙄🙄 blur blur

  42. maddWEST-avatar



    Please fix the error, it says that i have no internet connection even it has, please fix this ASAP

  43. Chee Nara-avatar

    Chee Nara


    Easy to use. The only downside is that it crashes whenever I tried to open it through the app notifications.

  44. Grace Ann Cadeliña-avatar

    Grace Ann Cadeliña


    Fast action with my feedback. Not having problem with the app anymore.

  45. israel banawa-avatar

    israel banawa


    Fast delivery. COD option always available. They hire good courier. Always gives discount. Products are all authentic. After several purchases using the app there has been 0 problem.

  46. Airen Nufable-avatar

    Airen Nufable


    Wow delivery is so fast ,earlier that the expected date.😍😍😍

  47. Raysa Aguinaldo-avatar

    Raysa Aguinaldo


    Since i update it, i can't open it!!!! Zalora what happened to you? So many 1 star reviews. Fixed it!!!!

  48. Roberta Yhan-avatar

    Roberta Yhan


    Thank you Zalora,i like it ! your item is super affordable b'cos of that i give you 5 star

  49. Jannie Iyog-avatar

    Jannie Iyog


    I cannot open the app anymore. I uninstalled and installed it to hopefully fix what's wrong. I currently still cannot use it

  50. may arcilla-avatar

    may arcilla


    Not working. Uninstall, install repeat so many times. Not working pa din. Disappointed.😪😓

  51. December Cullen-avatar

    December Cullen


    Zalora apps getting worse!!!!! Please fix it ASAP, everytime i try to use the apps it keeps loading and show nothing!

  52. Navindran V-avatar

    Navindran V


    I tried checking out twice in the past 7days. Both days, there were errors. My payment could not go through but then why do you'll still hold my order (esp if there is no option to pay once the order is 'placed')? Terrible. Extremely disappointed. The first time round i had to wait for a few days and when a code finally came in, my item went out of stock. Will boycott zalora if I dont get a proper solution this time

  53. Abdur Rahman Rubel-avatar

    Abdur Rahman Rubel


    Wanted to give minus star. Poor quality product in the cover of glittering image. Be careful.

  54. Lua Bakat-avatar

    Lua Bakat


    What has happened to Zalora? The app keeps on loading makes me giving up to shop!

  55. Alycia Hii-avatar

    Alycia Hii


    Convenient and love the refund seemless experience and please give more discount

  56. Lovely Asuncion-avatar

    Lovely Asuncion


    All the items here in zalora app 👌...the best shopping app online. 😘 What you see is what you get... 😊😉 Thank you zalora!

  57. Etienne Louw-avatar

    Etienne Louw


    It impossible to fined a English version in Indonesia

  58. Bernieth Zamora-avatar

    Bernieth Zamora


    Their app is not working. Their delivery partner is the worst courier😡always sending message they attempted to deliver but til now i haven't receive anything. Uninstall this app.

  59. Karen Amarillo-avatar

    Karen Amarillo


    App not responding and always crashing

  60. Ferdi Herras Apin-avatar

    Ferdi Herras Apin


    All items are original. My 3rd time only but so far satisfied.

  61. Phoebe Mesahon Gimarangan-avatar

    Phoebe Mesahon Gimarangan


    'twas a good app for shopping branded items.

  62. adm n-avatar

    adm n


    You cannot click on the product from My Orders just incase you want to view the product again and potentially reorder. There is a bug that a chosen size will be different upon checkout (noticed it in shoes when you choose US size it will be a size smaller and converted to UK size) and you cannot even cancel your order in the app.

  63. Novy Cahyanti-avatar

    Novy Cahyanti


    very easy to use and you can get your money back if you dont like the goods

  64. Dilam Nima-avatar

    Dilam Nima


    Visited the app, products were good. Would be great if More Countries could be added. Like India. At current phase best market to look upon, as many chinese app got bannned.

  65. Milan Italy-avatar

    Milan Italy


    Poor apps always crashing always a logo of zalora need to uninstall, the item is legit but the apps is Garbage

  66. bradford go-avatar

    bradford go


    Authentic Item, Good discount, Fast delivery, Only Issue: Box was torn apart, not sure if this is with the courier or supplier.

  67. Phyllis Teo-avatar

    Phyllis Teo


    The app for Singapore keeps showing delivery fees even when my cart has more than $50 items sold by Zalora. Talked to customer service and they said use the desktop version. Pls solve your delivery fees issue on app.

  68. Indra Settyo-avatar

    Indra Settyo


    Lucky treats trap, refund only in voucher. Annoying notifications.

  69. jay leunam-avatar

    jay leunam


    Clothes are definitely nice and in good condition Fast delivery as well

  70. Sha Pangilinan-avatar

    Sha Pangilinan


    Its not opening at all. I tried uninstalling and reinstalling not working still

  71. Cade Nesbitt-avatar

    Cade Nesbitt


    Lots of discount and original

  72. widdle brizzle-avatar

    widdle brizzle


    god the customer service sucks so much, dulu lumayan sekarang malah semakin menurun, tidak responsive dan sangat lambat. the app is good but the customer services are meh.

  73. Sheryl Yan-avatar

    Sheryl Yan


    Please bring back the filter by size! It doesn't makes sense for me to view items that do not have my sizes. Before the update, I was able to filter by size and it really makes my shopping experience with Zalora a breeze! But now, I find it is so difficult just to view items available for my size. I will give rate the app with 5 stars if you bring the filter for size back!

  74. Glaziel Solito-avatar

    Glaziel Solito


    User-friendly app., very convenient to use

  75. Cliff Bryan-avatar

    Cliff Bryan


    Honestly, Zalora is a godsent. It's super super easy to navigate the app, no lag whatsoever. As always with online shopping apps, it guarantees a hassle-free shopping experience where you can just lay in bed while browsing for your future clothings. What I like the most about Zalora is how many choices you have for every category at every price range. They offer the most premium brands to the most bang for your buck ones.

  76. kim puchero-avatar

    kim puchero


    The application takes too long to load up 😭

  77. Jo Zapanta-avatar

    Jo Zapanta


    The best online shopping in the Philippines. =😍😍😍😍 Great deals and love they're service Keep it up

  78. Yoshi_manne-avatar



    Thank you for the improvement i guess i didn't get to report any bad feedback because everything went smooth. I already purchased things from you and i couldn't be more happier because the app didn't glitch anymore. For the time being i supposed. Keep up the good work. Because this is where i will turn to whenever i needed a new outfits without going out to the mall.

  79. Ma. Cristina Bonafus-avatar

    Ma. Cristina Bonafus


    Love it coz everything is authentic!

  80. Jacinda A-avatar

    Jacinda A


    Very disappointed with this app, a lot of glitch, registered new account using web, redirected to the app but I couldn't sign in, it says that my email and/or password are wrong. Went to register the email again, it says email has been registered. Went to click reset password but nothing happened. Spent more than an hour just going back and forth trying to figure it out, then I gave up. Also, all the promocode advertised on the web or app didn't work for me. Overall just very very disappointing

  81. Philip Baysa-avatar

    Philip Baysa


    It's really hard to get a hold of a customer service rep. Chat support crashes everytime in the middle of a transaction. Come to think of it, the wait time to speak to a rep always takes more than 20mins. Once it crashes, you need to start an entirely new interaction. The customer service agents are nice but Zalora is exhausting their employees at the expense of customers getting p*****d off with the chat support interface. Needs improvement.

  82. Bekti Indriyani-avatar

    Bekti Indriyani


    Easy to get something original & many brands

  83. Wilson Sabellano-avatar

    Wilson Sabellano


    useful and helpful in online shopping

  84. Kyne Luciano-avatar

    Kyne Luciano


    Overall experience is okay, but I had problems regarding cancellations of orders. You have to switch to desktop mode first before you could ask for a cancellation request. You can't do it while using the mobile app. Tracking orders is not as detailed as I expect it to be too. Nevertheless, it's a good app for shopping authentic goods.

  85. Diane Marcelo-avatar

    Diane Marcelo


    Zalora app just stopped 3 days ago. It says no internet connection but I am certain that I have. I uninstalled it and downloaded the app again but it says no internet connection. What's happening?

  86. Purple xxxt-avatar

    Purple xxxt


    The app can guarantee you 100% original product, but it is a very complicated app to use. Like every time I want to click on a discount promotion ad it always send me to the zalora web version which I found unnecessary because I already have the app, but still sends me to the basic old website. Also when i try to fill in the form for the help service it is very frustrating because every time I fill one of the blank columns it's always refresh by itself somehow.

  87. Jia Jin Chew-avatar

    Jia Jin Chew


    There seems to be a problem with the filter button. After I typed in my search for e.g. shoes, and I clicked on the filter button to filter choices like colours or price and clicked view button, the page just jumps to the main page of irrelevant items that I'm not looking for. The previous page of shoes that were listed under my search will disappear. I don't know how to search and purchase with the filter button not working properly. I cannot be scrolling through over 20k items to search.

  88. Syed Mohammad Syed Abdullah-avatar

    Syed Mohammad Syed Abdullah


    Tracking is very cumbersome when you can't straight away see the shipment status when you click on the tracking link but rather have to manually key in the long tracking number because you can't simply copy the number. Most people cannot remember such long number to key into the 3rd party tracking system manually therefore we have to switch back and forth between the 3rd party page and Zalora page to refer to that number and key it into the search field. Please make the UI more user friendly.

  89. Dont Abet-avatar

    Dont Abet


    Suggestion, can u make removing items in wishlist a lot easier, i mean the "x" is too so small that everytime i remove an item on my wishlist i accidentally tap on the item instead, everytime. Really having hard time removing items on my wishlist. Pls fix this. I suggest you allow us to multiselect item in the wishlist section so we can remove multiple items at one time.

  90. N B.-avatar

    N B.


    Zalora Team! FIX YOUR APP cos IT'S BAD ! *NEW UPDATE= 0 = NOT GOOD Prior to today, i haven't updated the app and it was working well. My wishlist and cart were functional and i could easily move items from wishlist to cart and place my order/s. AS I WRITE THIS REVIEW AFTER UPDATING, the wishlist is NOT opening and all it shows me is "error..cannot connect to server". All the items i spent my time sorting are all wiped off as the icon shows it as empty while mysteriously, the cart opens.

  91. Mook-avatar



    Seems like a legit app that sells authentic stuffs. But I'm pretty surprised by the pricing range which I feel like is over prized. A simple White button up shirt which you would normally think wouldn't cost you that much can actually cost you about 158USD in the app lol. If you're just an avg highschool student like me, this app might not be for you. 🤷‍♀️

  92. Saffawati Roslan-avatar

    Saffawati Roslan


    Really disappointed! I update my number but still send OTP to my old number for several orders already. Even emailed them twice and they noted. Same goes to address. Updated my address in zalora app. And they sent my items to my OLD address.. whats wrong with the system. Now its troublesome to get the item from my old address and im freaking fed up emailing them to update and update again.

  93. Jie yi-avatar

    Jie yi


    I spent an hour+ liking the clothes that I am interested in purchasing but the app suddenly refreshed on its own and all the items that I liked suddenly disappeared? Very disappointing, now I have to seive through the items again which is very tedious considering how many clothes there are on the app )-:

  94. Migs C.-avatar

    Migs C.


    Your app is super slooowwwwwwwww in the last couple of months, whyyyyyy?

  95. Reuel Jr. Esmero-avatar

    Reuel Jr. Esmero


    Need the real discount back team.

  96. Tristan Go-avatar

    Tristan Go


    App has some issues with the address input, when you are about to click the State/Province the options are not coming out. A bit buggy. The item that i want to order is out of stock now because of this bugs and issues. Please fix. Thank you!

  97. MARCELO, APRIL ANN A.-avatar



    It is a great app for me because I love online shopping especially for clothes and any essentials. It has many choices so it really does help. For shipping, it is very easy especially when you open your GPS to locate the address.

  98. Jetson Bantang-avatar

    Jetson Bantang


    At first, I was kind of hesitant to use this app. But when I got the chance to fully maximize and understand how easy it is to shop using this app, I immediately got hooked! I hope you'll partner with luxury brands also so I 'll get to choose more. Thank you!

  99. edechel cambarihan-avatar

    edechel cambarihan


    The quality of the item is great (packaging yoo) and the approximate time of delivery is excellent. I also love the wide range of choices to choose from. Most of all, there are also the frequent discounted items from my wishlists. There are still brands that I'm awaiting in the future.

  100. Asef Purwanti-avatar

    Asef Purwanti


    Hi Zalora, you may want to improve your filtering function. It doesn't work really well as options provided. I know that your items are a lot. But I appreciate if you update it, maybe starting from the entry info? Thanks

  101. Luffy Aazeeny-avatar

    Luffy Aazeeny


    I love this App!! 😊 All items are original and they always have discounts! I just hope they will have free shipping voucher in the future and cut the the minimum price or even just reduce the minimum price to avail the discount.

  102. Grace Alcomendras-avatar

    Grace Alcomendras


    I realy love ZALORA App, swear. But sometimes, the app auto crushes especially when its SALE and I'm kinda running out of time, like OMG asdgdjdkfldbcldksl and the other items are looks like "old stocks" sorry but I know you can fix it! 😉 Overall, this App is good. ⭐⭐⭐

  103. Drajat s-avatar

    Drajat s


    admin service is good, cooperatif, original far everything is good

  104. anna david-avatar

    anna david


    I've been using zalora for years and love it 💖💖💖

  105. John Michael Faller-avatar

    John Michael Faller


    Wish there was an option for the app to remember the brands I frequently filter with (saving brands or certain filter sets as favorites) and to enroll in notifications if there are items on sale or new arrivals for those brands. But all in all, great app.

  106. Pratik Khade-avatar

    Pratik Khade


    This is one of my favorite apps for shopping. However with recent updates the Recently viewed and move to cart functionality is not working any more. Please look into it, its very useful.

  107. Doris Kang-avatar

    Doris Kang


    I cannot share the items to others after I did upgrade my software on my phone S10+ Apparently it does not support latest Android version. Please fix it. I thought the new update will solve the sharing issue. But after the update still unable to share the items to others via WhatsApp🥵

  108. Zongyou Chia-avatar

    Zongyou Chia


    The app is good for shopping but on the downside if you have any issue with your purchase or delivery, there's no point of contact to ask for help. On app stated clearly for help desk via Instagram, email and app chat but none of the above mentioned is working. Clearly a lack of understanding with the word Customer support.

  109. haura nezara-avatar

    haura nezara


    Good application for fashion shopping, despite the slow delivery. But it's oke. You must try to download this app and you must try to shopping for something. The quality of fashion is very good. This is honest review from me

  110. mohd mokhlif-avatar

    mohd mokhlif


    Nice and easy shopping

  111. Archit Sharma-avatar

    Archit Sharma


    Amazing app. However when I click on a push notification the app doesn't open and just gets stuck on the loading page. Hence I have to keep searching for offers instead of navigating directly from the push notification to the offer.

  112. Emily Nigel-avatar

    Emily Nigel


    This app is awful. can't even login. everytime they sent a link to reset password, it goes back to the main login page. HOW AM I SUPPOSE TO CHANGE THE PASSWORD? reinstall and still the same!

  113. Cheryl Mejica-avatar

    Cheryl Mejica


    This app is very user-friendly. You can filter it by brands, sizes and even price range. Also, they processed returns efficiently. Thumbs up!

  114. Ruth Chia-avatar

    Ruth Chia


    Returning of items is glitchy and not possible during this time on the app. I have uninstalled and installed twice. Still awaiting response from customer service after a couple of days.

  115. Lisha Lisha-avatar

    Lisha Lisha


    The app is ok and so are the products that they sell, but the shipping fee of 200 php is very expensive. 10x more expensive than others. I don't think the shipping fee is reasonable at all. It's good to shop here if you have to buy more than 2 items in 1 store but if you're buying just 1 item, it's not worth the 200 php shipping fee.

  116. Mae Belle-avatar

    Mae Belle


    I love shopping in your app. It updates me on different brand deals. One thing I'd like you to add is review section for each product.

  117. Monkey Luffy-avatar

    Monkey Luffy


    When the app was updated it always says "No internet Connection, Retry Again" and checked my Connection its strong but still says the same. Can you please fix the app. Its annoying. Cant shop.

  118. Grace Abaldonado-avatar

    Grace Abaldonado


    I can no longer use the app after the update. There's always an error "No internet connection" even though I have a strong internet.

  119. tan xiangyi-avatar

    tan xiangyi


    Hasn't been able to launch the app for a good few days. This is pretty disappointing and I'm told to update my app. I did uninstall and install again but ain't happening ..

  120. Lee Chew thye-avatar

    Lee Chew thye


    Good quality affordable price got discounts offered

  121. Alexander 92-avatar

    Alexander 92


    Ang pangit ng Chat support, nawawala everytime na magrefressh or bumalik ka sa Home. And you need to refill up details everytime you want to chat to the desk. Wala manlang icon or page na dedicated for inquiries or support. Walang kwneta antagal pa ng delivery. Walang update.

  122. Zaza X8-avatar

    Zaza X8


    What is wrong with the app. Prices not showing, photos not available. Used to be super fast n reliable. I reinstalled twice, same issue!

  123. Dimas Rahman-avatar

    Dimas Rahman


    The quality of the products is 100% original and shipping is fast, but the quality of the box from the packaging is damage after shipping. But overall good job

  124. Jasmine delaviz-avatar

    Jasmine delaviz


    It usually works well. However, sometimes the filter option doesn't seem to be working at all. Appreciate if you could have it fixed. Thanks.

  125. Abbey Lorrae Nalaunan-avatar

    Abbey Lorrae Nalaunan


    Bad update. I religiously check my zalora app for daily or hourly promo. After I had it updated, it was taking a long time to load like it has a bug or something.

  126. Angelou Rangel-avatar

    Angelou Rangel


    Fix your app!! Its not working!!

  127. ivy caras-avatar

    ivy caras


    Convinience and very affordable...😍 but i am a bit dissapoonted because i cannot view the Kids section which is i buy clothes my kids there now i cannot see.😕

  128. Trish Pallarca-avatar

    Trish Pallarca


    Very informative to their customers.

  129. Chitra Juliana-avatar

    Chitra Juliana


    The app is great. I just want to complain about how lame your response is, customer service is very poor. I tried to reach them fifth and they hang up on me fifth. Live chat is useless, never online at their given time for assistance. Sizes of goods are quite not accurate and not match to the list in the display Zalora. DISSAPOINTED !!, DISSATISFIED !!

  130. relani revamonte-avatar

    relani revamonte


    the 'reason for returning' icon isn't working so basically i can't return an item because the icon isn't working. please do something about this zalora. i need to return an item before the 30 days finish.

  131. Law Zin Min-avatar

    Law Zin Min


    It become worse. The browsing sistem before the update is better than the new one. The new browsing sistem made me so confusing.

  132. IVY YEE-avatar



    The Zalora App is amazing! Super easy to use. No latency. Keep it up! Love the sale, discounts and voucher codes!

  133. Virgilio Briones-avatar

    Virgilio Briones


    When I clicked check out then go to SELECT delivery option NOTHING SEEMED TO HAPPEN when I click home/office /nothing happened so I couldn't pass No. 2 and no. 3

  134. nurhidayah yunus-avatar

    nurhidayah yunus


    I dont know if my new phone cause this problem. I cant share the product link through whatsapp. Whatsapp logo doesnt appear. My old phone got it. Since I'm using the same brand of phone. Please help me fix this.

  135. Andy cabuenas-avatar

    Andy cabuenas


    Hi, your return reason drop down button doesn't seem to work. Please fix the bug. Thank you.

  136. Ainin Wan Salleh-avatar

    Ainin Wan Salleh


    I'm unable to click the "Return item(s)" button. Hope this bug can be fixed asap! Thanks

  137. Nur Batrisyia-avatar

    Nur Batrisyia


    My app suddenly could not load any picture. How to fix this? I have already uninstall and download again but it still have the same problem.

  138. Marc Yu-avatar

    Marc Yu


    Apps works well (would give 5 stars) but customer service is just terrible. Shipper had the wrong item delivered and no customer rep is replying via fb and email. Telephone number is also not working. Cant say bad service when there is no customer service at all. It ruins the entire experience.

  139. Pamela Aragon-avatar

    Pamela Aragon


    Delay of delivery.. And not delivered at all

  140. vabiel daviero-avatar

    vabiel daviero


    Good application for shopping

  141. az reena-avatar

    az reena


    There was an issue with the app. I cant see my wishlist. Kept showing error. Bfore it was ok. After the new update i cant see it all

  142. Jennifer Ahluwalia-avatar

    Jennifer Ahluwalia


    Zalora shopping is a delightful experience. They've got every stylish piece of clothing ( which is what I mostly shop). The exchange and return is so easy, I started using the Grab express ninja for my exchange and the process is smooth. I love the consistent performance and brilliant work by the customer support guys. Kudos Zalora Twam ! U guys did great even during these Lockdown days (when I shopped for my Birthday)... awesome work u guys!!♡ you Zalora

  143. Sora Asahina-avatar

    Sora Asahina


    allow us to rate the clothes we bought so we could warn others if the clothes are suitable for what, the material, the comforts and if the material is actually see-through while the picture doesn't show so.

  144. Jomar Amit-avatar

    Jomar Amit


    Legit and branded items. More sales and promos love using it. Godbless Zalora.

  145. Kuganishvari Santhiren-avatar

    Kuganishvari Santhiren


    Great platform to shop. It would be great if sellers remove items that are sold out or not in stock.

  146. CA LT-avatar

    CA LT


    Hi. Unfortunately, the app keeps on lagging. My app is already updated.

  147. Ernestine Ajero-avatar

    Ernestine Ajero


    This application provides a lot of variety of clothing lines and essentials.

  148. Phi Jhi Man-avatar

    Phi Jhi Man


    Items are not original. Class A imitation. Very hard to check product if its original or not because there's no reviews/ratings for every specific items.

  149. Nur Afiqah Ismat-avatar

    Nur Afiqah Ismat


    Hi, User from SG. Whats happening. Why is the page hard to load and it turns blank on sizes and cant add into the cart? Help help. I purchase quite alot tho. Your assistance is appreciated. Regards

  150. Charm Rabano-avatar

    Charm Rabano


    Unable to check out items. Stuck with delivery option. App is not responding.