Virtual Assist

Virtual Assist allows you to chat and share video with representatives.

Allstate Insurance Co. · com.virtualassist.avc

Not rated yet 100K+ downloads v3.6.32 50.4 MB Android 7.0+ PEGI 3 · Everyone

Download APK 50.4 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v3.6.32 (85)
Updated: Jul 23, 2026 (3 months ago)
APK size: 50.4 MB
Requires: Android 7.0+ (API 24)
CPU support: x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Business (app)
Listed since: Apr 15, 2022 (at least)
Permissions: 14 (4 sensitive)
Website: allstate.com/support/mobile-apps.aspx
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Virtual Assist is an app by Allstate Insurance Co. in the Business category, listed since at least April 2022. It includes native code for x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 3.6.13, the minimum Android version rose from 6.0 to 7.0. It asks for 14 permissions, 4 of them sensitive, including camera, record audio and read phone status and identity. It asks for the same permissions as version 3.6.31. The app can read the advertising ID that ad and analytics services use.

What's new in v3.6.32

- Minor improvements and bug fixes to enhance app stability. - Miscellaneous enhancements for smoother experience.

Description

From the listing uploaded by “appupdater”.

Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives. - Instantly connect with a service representative via video chat - Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face

Version history

5 versions are listed, going back to v3.6.13. New versions arrive here every few months. Since v3.6.29 it requires Android 7.0+.

v3.6.32 LATEST Jul 23, 2026 50.4 MB TRUSTED v3.6.31 Apr 3, 2026 50.4 MB TRUSTED v3.6.30 Feb 28, 2026 50.4 MB TRUSTED v3.6.29 Feb 20, 2026 50.4 MB TRUSTED v3.6.13 Jun 11, 2024 155.2 MB TRUSTED

All 5 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Jul 23, 2026.
Certificate issued to “Arity” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Jul 23, 2026
Validated against Google Play Jul 23, 2026
Signed byCN=Arity, OU=CompoZed, O=Arity, L=Northbrook, ST=Illinois, C=US
Signing certificate (SHA-1)43:56:69:02:BD:F8:74:AB:60:A2:AB:D0:E6:26:2B:DF:F3:40:EE:13
File MD5a2a1f5822c6781df98fc7a1143af9489
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (14)

Virtual Assist requests 14 permissions, 4 of them sensitive.

Bluetooth connect Sensitive android.permission.BLUETOOTH_CONNECT
Camera Sensitive android.permission.CAMERA
Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Advertising ID com.google.android.gms.permission.AD_ID
Bluetooth android.permission.BLUETOOTH
Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Internal broadcast protection (app-defined) com.virtualassist.avc.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
Prevent the device from sleeping android.permission.WAKE_LOCK
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Bluetooth android.hardware.bluetooth
Camera android.hardware.camera
Camera autofocus android.hardware.camera.autofocus
Basic touch input android.hardware.faketouch
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait

Virtual Assist APK: questions and answers

Is there a version of Virtual Assist for older Android phones?

The current version needs Android 7.0 or later. Version 3.6.13 is the newest listed build that installs on Android 6.0 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 3.6.13 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Virtual Assist APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is a2a1f5822c6781df98fc7a1143af9489.