VIP Access APK

Version 4.1.8 -
Last updated: 2020-06-21

Use Symantec™ Validation & ID Protection to protect your online accounts.

VIP Access apk

APP Information

Download Version 4.1.8 (54)
Apk Size13.57 MB
App DeveloperSymantec VIP
Malware CheckTRUSTED
Install on Android6.0 and up

Download VIP Access 4.1.8 APK

App Description

VIP Access is verisign,mvip,main,tools,access, content rating is Everyone (PEGI-3). This app is rated 4.05 by 21 users who are using this app. To know more about the company/developer, visit Symantec VIP website who developed it. apps can be downloaded and installed on Android 6.0 and higher Android devices. The Latest Version of 4.1.8 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 44846603+ times on store. You can also download APK and run it with the popular Android Emulators.

Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts.

• Strong authentication: Provides strong, two-factor authentication when logging into your VIP-enabled accounts. 
• QR/App Code: Scan a QR Code to generate site-specific security codes for strong two-factor authentication to your favorite websites.

Use VIP Access at participating organizations such as eBay, PayPal, E*TRADE, Facebook, Google, or any one of the hundreds of sites within the VIP Network: :

Strong Authentication

VIP Access adds strong authentication to your normal login in one of the following ways: 
• Dynamically generate a one-time use security code on your mobile device. Use that code along with your username and password.
• Receive a push notification on your mobile device that you approve as authentication. If your organization requires you to define an additional device authentication mechanism to meet the security requirements, you will be prompted for the additional local authentication such as PIN, pattern, password, or fingerprint.
• Use fingerprint or your security code in a push notification to authenticate yourself on your mobile device.
Note: Fingerprint authentication requires that your mobile device is fingerprint capable and that you have registered a fingerprint on the device.

The strong authentication method you use depends on the method implemented by your participating organization.

You can generate a security code even if you do not have a network or mobile connection.

QR/App Codes

Scan a QR Code at participating organizations such as Google, Facebook, Amazon, and more to generate a security code every 30 seconds to securely sign in. Enter this security code along with your password to add strong authentication to your favorite websites.

Be sure to read the VIP End User Agreement after downloading VIP Access: 

App ChangeLog

  • • Bug fixes and improvements.

App Screens

VIP Access App Screen 1VIP Access App Screen 2VIP Access App Screen 3VIP Access App Screen 4


Apk scan results

Apk Scaned By TotalVirus Antivirus, Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:1|type-unsupported:11|undetected:62|
File type:Android
Magic:Zip archive data, at least v1.0 to extract
File size:14226493
Uncompressed Size:9093453
Contained Files	:1112
Contained Files By Type::2,MF:1,RSA:1,SF:1,bin:2,jar:2,xml:165, :1,
:1, :1,


requires following permissions on your android device.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. 1860Sky Gypsy-avatar

    I appreciate that one of sites I do personal business with actually requires me to use VIP Access on the laptop as well as my mobile. I wish more of them used this app as a means of secure login. It must not require much bandwidth because I've never been unable to use it. It's sooooo much better than waiting for a text or email to be sent, with a code that expires in 5 mins., especially since I can't always get a text in our area, & email may require a stronger signal, or there's no Wi-Fi, etc.

  2. Peter Kovacs-avatar

    sdk Update : down to 1 from 4 star. This is the crappiest thing on planet 🌎! Sometimes not connecting, but on next PC reboot: Although typing the correct password it says until the reboot the pw is incorrect. And there is a huge demand for DARK theme asap. This is why not yet 5* @All: please post a message here requesting the same! Thx ;)

  3. Roy McDonald-avatar

    app I downloaded this app to my phone quite a while ago. I set it up, but I really never used it because my financial institutions and the companies I purchase from were not in partnership with Symantec to use the service. I set up a new laptop in April 2020, and I setup VIP Access to login to my Norton account. Everything was fine. Today (5/28/2020) I tried to sign in to my Norton account and I get a message that VIP Access is no longer supported. The app was discontinued without a notification.

  4. Saroj Kumar Maharana-avatar

    Saroj Kumar Maharana


    login You guys will not delete one of my multiple account issue which got created while resetting password (another got created automatically) even after my request and email follow up.. Now I have no choice left with other than switching to another singing app. If the basic customer queries are not addressed then what else.... Sad but reality.. Bye StarMaker...

  5. Alethea B-avatar

    vodafone I'm now unable to access an account because I get an error code every time i try to sign in with the VIP code for the past two weeks. In order to remove this from my account (that is now locked) I have to fill out proof of Identification forms and send a photocopy of my gov't issued ID card to the account holder to verify my identity and get them to remove VIP as my authenticator app. :( not happy

  6. Minhaj Ahammed-avatar

    desktop Pathetic Push Notifications Half the time the push notifications don't come through. If it does and I accept it does not send back data. I need to open the app to get it to work properly.

  7. A Google user-avatar

    download I have Norton antivirus on my computer with 3 subscriptions, I wanted to download one of them to my android tablet, but can't seem to do it. I called Norton for help, I was put on hold for 6 hours and at 5pm mountain time. they picked up the phone and hung up on me. not good business.

  8. Karen Gordon-avatar

    norton I've had a lot of trouble with malware and intrusions. Norton won't reply. I unsubscribed with their feature. Sent email and letters. Placed a phone call with the number on the official site, got a scammer. Chatted from the official site, got scammer. They were even able to break into my vault and take all my passwords. Total Chaos. Won't unsubscribe me and keeps taking my money. Received 2 emails, one marked "personal secret" the other marked "confidential secret". The emails said something like "you're having problems" (probably learned from the phone call and chat). They put in a link, apparently they would then fix my problem. What problem? Of course I didn't follow the link. I removed it from my hard drive, or it appeared so. I just can't get rid of it and can't get assistance.

  9. vinay bezawada-avatar

    mac My problem is when I installed again this app showing different credential Id (symc) but i have to login my organisation mail with this app security code this showing different credential displaying on desktop and mobile now I can't able to login my organisation mail

  10. Austin Grimm-avatar

    paypal einrichten If I could give it a 0, I would. First of all, I downloaded the app when Walmart first started the 2 step verification and it took forever to even register. Then when I finally got everything figured out, it wouldn't even work. So I deleted the app. Now that I need this app due to the corona virus, I can't even download it. I've been waiting two days. I have a galaxy s10 and unlimited data, I guess they need to update what phones can use this app. Most of the people rating this a 5 are bots.

  11. Paden Haynes-avatar

    This app simply doesnt work anymore. When I had it on my Note 8 it worked fine. But now, on my note 10+ it does absolutely nothing. Cant log into certain apps anymore either. Update: For whatever reason it never occurred to me, that a two factor authentication system based on your device, would need to updated in the VIP system for your BRAND NEW device. It's amazing that now that I've registered my new phone, it ACTUALLY works. Sorry for the low review at first.

  12. Dee Sorrentino-avatar

    Does not work! This is supposed to be 2 step verification for Walmart Wire sign in. It doesn't work. I have the Samsung Note 10 and this app doesn't work on it. I had the Samsung J7 Prime and it didn't work on it either. I use my phone to do alot of surfing and I have to wait until I am at work to log into the wire. Sometimes I need to check things when I'm not at work. Very frustrating!

  13. Mikel Prieto-avatar

    I change my old number and email to instagram then security code asking me. I can't receive that code sending to my old number and email. I have been find a ways that's why I download it but as I experience I insert several code you gave but it doesn't work.

  14. Waldo Brownlee-avatar

    They need to work with browsers not take over I no longer have a problem with it. I removed Norton completely from my phone and computer.

  15. fran maguire-avatar

    Been using for 2 years, works as expected. Added new credential id to VIP self service portal, worked first time on new device.

  16. Robert Webster-avatar

    Absolutely horrible app and interface. It never works and I always get locked out. I try to use sms text for code acquisition but it fails to let me sign on. When it tells me that I have exhausted the sms request it tells me to input the VIP access code. By the time I put the code in and finish the long reCaptcha the code resets. I am perpetually locked out of this lackluster app. I cannot believe I am paying this company for inferior software!!

  17. Olga Szklarska-avatar

    I use it, cause I have to. Don't know how, but it dramatically reduces battery time on my device. After use, I need to restart phone, otherwise full batt lasts 12h

  18. Adam Gleason-avatar

    I recently bought a new mobile phone and changed my mobile number at the same time. I am no longer able to log into any accounts that are set to VIP Access because I can no longer get the security code by text or voice. Just received a response from support and was told there is nothing they can do and told me I am going to have to contact the other companies to have two factor verification removed. Hopefully, this will make everyone aware if you change your phone number you are out of luck.

  19. Jarrod Patton-avatar

    Does not work. I suppose Norton has abandoned support for this application. I used to get push notifications for swipe to approve. Haven't seen this app work in 3 straight months now. Solid fail. Uninstalled , and now exploring other antivirus/vpn/2fa options. Faith in Norton is severely damaged.

  20. AdiZ Exile-avatar

    The app works fine as per my experience. But I would suggest for the widget to be resized to 5x1, instead of the current 5x2. The display required to display the 6 digits code seems sufficient, no need additional space just to locate the widget on my home screen.

  21. DEEJAY LOWWKEY-avatar

    Ohhh I thought this was one of those other kind of VIP Access Sites you know what I mean.. Huh.. Well do you? Haha I'm kidding people geez. Great app, built on solid principles!

  22. David Thompson-avatar

    Complete garbage. If you have a long enough password to be properly secure, you don't have enough time to enter the extra code before it times out. Useless for security, as it is against NIST recommendations.

  23. Nicholas Birbeck-avatar

    Nicholas Birbeck


    So damn complicated it drives me nuts. Lockdown is bad enough, but dealing with this is much worse

  24. Adam Mirza-avatar

    Changed phone recently and currently not receiving the push notification to approve/deny my login. Works fine on my old phone

  25. Scott Dunsdon-avatar

    I would agree that my company information is protected, This app is so secure that even if you have all the right information and passwords you still can't get in so if I can't get in with all the right info then what chance does anyone else have ? Terrible app 👎

  26. RICHARD EVANS-avatar

    If I could give it a 0 I would, this app does not work, I have tried 3 times in less than 20 minutes to download with no success, receive message that app is unable to be downloaded and I need this for work.

  27. Jay D-avatar

    The token function itself has been working great for two separate Apps that use it for 2 factor authentication. My biggest frustration is with Norton itself not making it work (at least for me) for their own 2 factor setup in accessing my Norton account. I spent over two hours via chat a week ago with support people who had no clue about the App or the service. The 'supervisor' took screen shots and made it look like he was going to escalate, and a week later it is crickets. Unbelievable!

  28. Livinus Odozor-avatar

    Never encountered any error or glitch so far. It saves me the inconvenience of searching for my physical token.

  29. Gabriel Padilla-avatar

    Gabriel Padilla


    Gives the required key for work related security. Fails sometimes to respond to code request.

  30. Jake Rudisill-avatar

    Works flawlessly.. Is a bit tricky to utilize if one changes a phone but that is easily overcome by calling of the affected entity.

  31. Karla Au-avatar

    Not user friendly and distracting as you have to enter the code everytime when you enter every page. More importantly, it always has error and cause me cannot login my account. The system is juz like my company ---- stupid and unnecessary.

  32. A Google user-avatar

    Bug fixes and improvements on Feb 10th? That's a joke, bug creation and app failure is more like it. With the "fix" being reinstall. Which takes more time than it does for the company to fix. I've got over 20 sites linked to this app takes days to reinstall. If you can at all pick a different version, by a company that cares before pushing out failed updates which have the potential to cost millions $$$ in lost time a productivity for thier customers... You should do it.

  33. Mark Ballard-avatar

    Worst app ever, worked fine until the app decided to end my session and now that my phone is deactivated I can't get into my account, why can't there be an email verification.

  34. Narendra Sahu-avatar

    I got a new phone. I am trying to download the app, but it is not working. Showing status "waiting for download ". Is there any limitation in downloading app again with same gmail account in Google play?

  35. Steve Neo-avatar

    Always results in locking my account due to failed logins. Uninstalling forever.

  36. Syril Thomas-avatar

    It's a good application. But should consider allowing user to create a vip access account using mobile number and assigning a permanent credential ID for accounts. In my case, I am interested in installing latest updates trying new operating system features. After each time I change the os, I need to register the app from beginning and to get approved by the organization. Assigning a permanent credential ID will solve this problem.

  37. Alex Rosekrans-avatar

    any security app needs to reliably work regardless of device, and previous registry. The dev team should be working with various vendors to make sure that crashes don't happen for flagship devices, and work arounds should not require re registry. This is novice, behind the times engineering. I will gladly re review later, but for now 1 star

  38. Lora Dunbar-avatar

    I got a new phone with the same account and it will no longer work with two step verification. BYOD still works but I can no longer get my work schedule at home and have to hope that my managers don't change my schedule for the week.

  39. A Thurston-avatar

    The setup and affiliation of this system is cryptic, at best. To the degree that Norton now also expects me to get on the dark web search boat, I'm feeling strong-armed by the provider.

  40. Wade Mikunda-avatar

    Basic parking app...overpriced and can't get specific with times.

  41. Debbie Konig-avatar

    I hate this app and every other app y'all have come up with. All you have done is make something that was simple difficult as hell to use. Go back to the original Walmart one format. It was much more user friendly. I give it and all the others 0 stars! The only reason I put one star was because it wouldn't let me post my comment unless I did. Stupid!!!😲😤

  42. Rashi Chauhan-avatar

    Generates the token and access is working correctly. Till now non-issue

  43. Grace Ariss-avatar

    TERRIBLE APP! PLEASE DO NOT INSTALL THIS! Once you have installed and started to use it then the nightmares begin. We used this for our Norton Account. We ran into problems when we upgraded to new cell phones. The App is installed on the new device but now has a new Credential ID. The APP stopped pushing notifications via Text and now will not call us either. My only option is the use the VIP App which most of the time didn't work anyway, but now it won'e work at all because the credential id is different than the old device. Norton says they are unable to help us and we have to set up brand new accounts. We also used this APP for our Pharmacy Prescriptions for Controlled Substances. TOTAL NIGHTMARE! Most of the ttime it did not work and we had a terrible time trying to get service. The pharmacy has no idea how to use it and Symantec will not talk to us directly. We.stopped using it all together. So many wasted hours on this worthless APP!!! They should not even be offering this to people.

  44. Katherine Cauchy-avatar

    Katherine Cauchy


    Horrible. I can't use my internet banking online or on the app as I can't enter a valid security token because the damn app doesn't work. Thanks for making my rent late!

  45. Dan Micu-avatar

    It works perfectly well on Samsung Galaxy Note 9 Android. Only thing is that you need to be enrolled correctly within the network of your company. To avoid issues better to unenroll an old device before enrolling a new one. If that is not possible the changes have to be done in the admin module. Key is to select the correct credential ID that is linked to your device.

  46. John McGee-avatar

    You would think for an important application that is used to authenticate access to a system, that the company would ensure it worked flawlessly before releasing an update. I've turned off the cell and updated to the 2/10 fix to no avail. Looks like I'll have to reinstall and go thru the hassles of having to get the credentials approved at the companies to allow access for me.

  47. linas Vasiliauskas-avatar

    linas Vasiliauskas


    Hi, this app was working perfectly till I changed my old mobile phone to the new one. Had reinstalled the app and stopped working. Didn't sent push notifications. Thanks

  48. H G-avatar

    Doesn't even work half the time. A correct password plus authentication from the app still leads to failure and sometimes being timed out from logging in again

  49. Robert Warner-avatar

    Long term Norton user...the app used today have been thru the tests and wear required for the product to be useful and provide the protection most people need today.

  50. KUNAL PURI-avatar

    I liked the app otherwise. But to improve its productivity, custom home screen widgets should be included as well, especially for getting the latest token. Currently, In order to get the latest token, I have to open the app again and again which seems messy to me. A home screen widget would be really helpful for such use cases.

  51. PJ Roch-avatar

    app stopped working after update. totally useless - I get that I can delete app and install again, but then I have to jump through hoops to get my credentials changed everywhere I use VIP access. This is horribly frustrating and honestly not worth the pain in the ass this has become.

  52. Alvin Carter-avatar

    Not working I have to keep uninstalling the app due to the security code disappears and will not manufacture a new code. I have not changed my OS or done no upgrades. My credentials keep changing each time I have to uninstall app

  53. Monique Gregg-avatar

    After I did an update on my Android, it won't open. This is the 2nd time this has happened with a phone update. Then when I uninstall and reinstall, it gives me a new Credential ID which no longer links up with my bank account. Very frustrating and time consuming to sort out!

  54. Tabassum Ara-avatar

    I was advised by company tech person to install this app however I see that it rarely works the way it should. We need to see approve or deny request on mobile to access company application but unfortunately that option comes once in a while and most of the time it says there is an error. If this can be fixed its a good app else poor. When I contacted the tech person he said that he is facing the same issue and cannot help further

  55. Chris Carini-avatar

    The widget size takes up way too much space at 4x2! It only uses 4x1 amount of actual space on the screen preventing me from having 4 other spaces available. Please bring back 4x1 as an option for widget size!

  56. Ray Ray-avatar

    VIP app fails after updating android. Phone reset doesn't work. Now I'm locked out of my accounts. Reinstalling the app creates a brand new credential ID which makes it worthless. In other words, updating Android effectively destroys your security token so you lose access to everything that uses it. What a piece of garbage coding.

  57. Monica Villegas-avatar

    Monica Villegas


    excellent security measure to protect banking information. Yes, at first this update was frustrating as I was not able to access my account. Then I read responses from the provider of this app to learn what I had to do. Step 1uninstall and then step 2 reinstall the app. I then contacted my bank and re authenticated my token. I appreciate the added measures to protect my banking information. Although frustrating, the upgrade in android caused the error.

  58. Chris-avatar

    Screen animations waste time. Have the developers of this app actually use it on a daily basis and then have them experience the annoying multi sec. wait while the app opens up and does it's flowery screen transitions and flashes in between updating the secure key. These graphics are unnecessary and take up time. I can enter my other passwords while waiting on them. They are pretty, but consider removing them from the app.

  59. Robert Albee-avatar

    I just started using this app again. The good thing about this app is that if someone clones your device, the cloned device will have this app with a different credential id. I found this out when I bought a new phone and moved over all the apps. Some have been giving this app bad ratings because of this anti cloning thing. This anti cloning is what makes this app so AWESOME, SAFE, and SECURE.

  60. Mohamed kaja maideen Abdul jaleel-avatar

    Mohamed kaja maideen Abdul jaleel


    Push notifications are suppressed in many networks. it works for airtel but not for other networks like Vodafone, jio. I am using S9 mobile. I am not sure what preventing the notifications but there is something. Forti client mac book application doesn't have the option to provide the manual VIP access code so it still worsening the situation.

  61. Erratic Fox-avatar

    Only downloaded it to give it one star. App is terribly thought out. The fact that you can't transfer it to a new phone without having to re-registered stuff is a very out dated method. You want something that's modern and isn't held back by stupid ideas? Go with Authy. I'm also an app developer and I simply like making fun of others for their terrible ideas. You can easily get locked out of all your 2FA accounts if your phone breaks and you're using this terrible app.

  62. esmeraldo bani-avatar

    Horrible . It worked for 1 week very good but then it was blocked and never worked again .. dont tell me to write in your mail bcs I just did it and I didn't get any response🤬

  63. Minh Tri-avatar

    App difficult to use. When I want to delete the authentication.

  64. Robin Sutton-avatar

    Push notifications do not work. Uninstalled the app, and removed credential registration, then reinstalled the app and re-registered the credential and tested it successfully however, push notifications still do not work. It's not a mobile / home network or Android notifications problem, so uninstalled this pointless app.

  65. Lisa C-avatar

    The app doesn't work at all. I've restarted my device numerous times, updated the app then restarted again and the app still doesn't work. When the purpose of this app is to allow me to access internet banking, it is rather inconvenient for it to not function.

  66. Shera Chieves-avatar

    Great work from home app. Gets me to work like my car used to!

  67. Craig Swann-avatar

    Simple and easy to use ...but a dark mode would be nice.

  68. A Google user-avatar

    This only works half the time. Can't access work info. I stopped using this cause it doesn't even work for me.

  69. UM Productions-avatar

    I don't understand why this even pops up for me. I just REALLY need to access my work email and it says I need a code from this. Why? A coworkers can just get a passcode through text without this even being a part of the log in process through gmail. So I downloaded the app. it starts a timer and resets everytime you leave the app to go put in the code but won't allow multi screen capability. Why? Can't find videos of how to use it. Why? No push notifications ever. I despise whatever this is.

  70. Mike Samek-avatar

    Locked out and cannot access from other devices. Horrible interface. 0 stars.

  71. Ritz B.-avatar

    The app start to consistently fail to launch on my note 9 after the Android 9 January security patch. I am not sure if they will patch this so I should wait or uninstall it and not waste my time getting another key and re-register it at the sites I use it in. I can only wait so long. My other 2FA's have no issues after the update.

  72. Kelz Belz-avatar

    I hate this app! I am at home sick and cannot get into this ridiculous system! There is not enough time to authorize the security code and to restart it I have to be at work BUT I AM HOME SICK! This app sucks! The company with the great big "SPARK" needs to go back to the "ONE" that actually worked!

  73. Brandy Bamber-avatar

    used fine to access workday. for my job. phone needed a factory reset. now I can not access my app because user name is locked to an org. credential ID..... can not asses that ID to continue presses for a security code. bad form on app. very upset, and cant log into my very important Info...!!!

  74. Don Clarke-avatar

    Not compatible with Android Pie without reinstall or reconfig. Reinstall didn't fix mine (Galaxy S9). What a joke Symantec. You guys keep screwing up on this and PC security. I'm switching to another vendor for my PC security. I wish my company would do same for mobile. You guys suck.

  75. A Google user-avatar

    Complete junk unfortunately and probable unnecessary. No support for 'notched' displays and is the only supported authentication app for selttiling up two factor authentication on my Norton account which is annoying as would have preferred to have used either Google or Microsoft's as already using.

  76. TDF Public-avatar

    A waste of time. Using this requires you to have your phone. But if you lose your phone you are hosed. Because you can't log in to your Norton account. This means you cannot locate or secure your phone and you loose all access to all but the most basic features on your computer. Your subscription will be wasted, your phone will have to be replaced and you will have to change all your passwords for all your online accounts.

  77. Deepak sharma-avatar

    Most of the time authentication doesn't work through mobile phone

  78. Joe Ebsen-avatar

    Let me resize the widget!. IT Dept requires this app... So I'm bound to it. The widget is forced 4x1. The graphic is at best 3x1 but could easily fit in a 2x1 box. Let me resize it and make it smaller by default.

  79. Sachin Sharma-avatar

    Download Issues on Pixel Devices - continuous loop but the download never starts!

  80. Hermie Sutherland-avatar

    Hermie Sutherland


    Very securely and very easy to use!!!

  81. Niranjan Hasabnis-avatar

    Niranjan Hasabnis


    Every few weeks it gives me 4002 error code. Only solution that works for me is to reinstall it, which changes my credential ID, and I had to reenroll in the system where I am using the code. Not going to use it again.

  82. Paolo Paolo-avatar

    Like many other users, I discovered that the app no longer opens after upgrading the OS of the phone. As such I am locked out of any accounta relying on this. Really bad. If you need to use this app test it after every update.

  83. Rachel Nicklaus-avatar

    Rachel Nicklaus


    tldr: Impossible to set up. My Employer decided to change to this app for pay stubs, calling in sick, et cetera, basically vital information I have a right to access. The only way to set up the app for my Employer is to be at work, on the clock, two weeks prior to this review. So I spent my lunch trying to set this app up. To this day I have not been able to set up my account. The only other way to access the information is to wait for one of four outdated computers on the clock.

  84. Sarah Williamson-avatar

    Sarah Williamson


    Used this app for online banking. Worked well, but now Ive changed phones it will not let me install on my new phone at all, and gives no reason why not! Have checked with Google services and my bank, but no one can tell me why it isn't working. Can you help at all?

  85. ANKUSH BARUA-avatar

    I had installed this in my old phone and use to connect to rvi of ericsson now i took a new phone and installed it in my new phone but it's not working so i have to carry my old phone also with me all the time . This is very inconvenient as my old phone has many problems. Please suggest. I also tried uninstalling this app from mg old phone and then using in my new phone , still it fails.

  86. Chaos Clareon-avatar

    Havent had any issues using this for work. Now their anti virus on the other hand...

  87. David Keyes-avatar

    Symantic is a joke. Their security solutions suck. They recommend uninstalling and reinstalling the app after upgrade to Android 9, failing to mention that you WILL NOT BE ABLE TO LOGIN IN ORDER TO REREGISTER THE NEW TOKEN after this. I can only imagine how happy all of the vendors out there are going to be when they have to engage with EVERY SINGLE CUSTOMER to deal with Symantic stupidity.

  88. Richard Panman-avatar

    This app crashed every time I try to use it after upgrading my Samsung phone to Samsung Experience 9.5 (Orio?). To get it working again I had to uninstall and the re-install. Then had to revoke old token and sync with a new one. Finally working ..

  89. Oleg Gryb-avatar

    Symantec, you're not the first or last vendor implementing TOTP. Enabling 2FA by calling somebody to communicate that obscure ID is weird and makes it non interoperable with other apps where people already have many others TOTP accounts. I don't want to install yet another obscure TOTP client. All I want from you is QR code that I can use with my favorite TOTP app on my favorite device. No backup doesn't allow porting it to other devices. Usability of this app is horrible. Enable QR please!

  90. Jennifer Garcia-avatar

    Jennifer Garcia


    I am trying to install the app for work and it is not loading. I have already verified my phone and network settings which are good. It will not download

  91. Bhaskar Choudhuri-avatar

    Bhaskar Choudhuri


    Not installing, getting stuck at 99%, multiple restart did not work on samsung galaxy j8, pls help with solution.

  92. A Google user-avatar

    I have an android phone and need this app for work... Doesn't even download for me... Just shows "pending"... Can't rate an app that you can't access... Not sure what to do since it's a requirement for my job... and I love the "robotic response" everyone is receiving from Symantec VIP... 😂

  93. J Lisano-avatar

    App has stopped and I'm unable to access any of my work websites, email or remote in to my desktop from home. Extremely unhelpful. I tried to delete and reinstall....still nothing. I would give less stars but can't.

  94. A Google user-avatar

    The app suddenly stopped working properly after the most recent update. I cannot open the app it continues to close prior to starting up. Cant work remotely anymore this is a huge problem.

  95. Andrew Hall-avatar

    Still crapware. Can run on one PC, have 5 licenses and second PC appears as untrusted device. Can't make it trusted, instructions for adding a trusted device are incorrect and unusable. When it comes to security, don't do it sorta okay; make it 100% okay and functional.

  96. Brandi Bresnahan-avatar

    Brandi Bresnahan


    I have to use this for work and it worked and stopped then I got it to work again and NOW it's not working....this is so annoying

  97. Lucy Gaylord-avatar

    Ever since the March 5th update I can never get on to it. It keeps crashing everytime I open it and before it actually opens. I need this for work! I can't do anything for work unless I'm at work. You need to fix that issue asap!

  98. Anmoldeep Mann-avatar

    The app desynced from anti-virus so I cant log into norton anymore. It's a really pain. Apparently happens when the phone upgrades. Edit: Looks like it was just a server issue on Norton antivirus' side. Working like it used to again.

  99. Chris _P-avatar

    It initially kept closing when launched but I followed the directions from the author and it worked correctly after reinstalling. This was not that much of a hassle for me since I only had one company to add but I can see it being problematic for multiple adds.

  100. Evan Bare-avatar

    When it works it's fine. But after upgrading phone to Android 9 it was crashing immediately on launch. For an app that's critical to me being able to work, that's not acceptable.