United Utilities: Your Water
Manage your water account: Pay bills, submit meter readings and more
United Utilities PLC · com.unitedutilities.consumer.app
UpdatedApr 24, 2026
PublishedJul 13, 2021
Packagecom.unitedutilities.consumer.app
MD585261a8185781f8a70aff1593d55082c
SHA1 (signer)D8:CE:B2:04:FA:07:77:6B:40:3D:E0:80:4D:84:13:D1:19:88:28:DB
Signed byCN=United Utilities, O=United Utilities
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Contact[email protected]
Privacy policyView
What's new
We’ve made some security updates to help keep your account safe. If you change the biometric settings on your device, you’ll need to enter your login PIN again before you can continue to use biometric login for the app. For added security, ‘Keep me logged in’ won’t be available on devices without a screen lock, and you will be logged out sooner if the app is left inactive.
Description
Managing your water account has never been easier. Make payments, view and download bills, submit meter readings, get assistance with water supply issues, and more.
Our app is packed with useful features to make life easier for United Utilities customers.
- Keep on top of your water bill
- Submit meter readings
- View, download or share bills
- Get assistance with water supply issues
- Contact us
Keep On Top Of Your Payments
Make payments quickly, easily, and securely. Pay your bill anytime, anywhere, using our handy mobile app.
View Your Account History
View your bills and payments at a glance. Paperless customers can see when they have a new bill so you know you haven't missed anything. To make things even easier, you can filter by bill or payment, and date range, too!
Download and Share Bills
United Utilities are committed to ensuring customers have all the information they need at their fingertips. The app makes it easier than ever for paperless customers to view, download or share a PDF copy of their bill.
Submit A Meter Reading
Is your water meter in a difficult spot to access? No problem! Use the in-app camera to take a quick snap of it, and use the picture to enter the reading into the app.
Is your water meter somewhere dark? No worries! Use the in-app torch to help you read the meter. These useful tools will make it easier to read your water meter and keep track of your readings and bills.
Check And Report Water Supply Issues
If you're experiencing a problem with your water supply, the app will help you to check for any known issues with your water, or report a problem to us anytime, anywhere. These include:
- Water leaks
- No water
- A change in water pressure
- Blocked sinks, toilets, and drains
- A change in the colour, taste, or odour of water
- Sewer flooding
- Blocked road drains and grids
Requirements
You must have a United Utilities account number to register for the app.*
If you are a new customer, please search online for ‘United Utilities New Customer’ to sign up for a new account.
*You can still Report a problem and check Issues with your water without an account number.
The United Utilities mobile app streamlines managing your water account with easy payments, bill history access, and convenient meter reading features. Download the app today to effortlessly stay on top of your water account.
Follow us on social media:
X: @unitedutilities
Instagram: @unitedutilities
Facebook: @OfficialUnitedUtilities
Visit our website for more information : unitedutilities.com/app
T&Cs: unitedutilities.com/app/mobile-app-terms-and-conditions
Our app is packed with useful features to make life easier for United Utilities customers.
- Keep on top of your water bill
- Submit meter readings
- View, download or share bills
- Get assistance with water supply issues
- Contact us
Keep On Top Of Your Payments
Make payments quickly, easily, and securely. Pay your bill anytime, anywhere, using our handy mobile app.
View Your Account History
View your bills and payments at a glance. Paperless customers can see when they have a new bill so you know you haven't missed anything. To make things even easier, you can filter by bill or payment, and date range, too!
Download and Share Bills
United Utilities are committed to ensuring customers have all the information they need at their fingertips. The app makes it easier than ever for paperless customers to view, download or share a PDF copy of their bill.
Submit A Meter Reading
Is your water meter in a difficult spot to access? No problem! Use the in-app camera to take a quick snap of it, and use the picture to enter the reading into the app.
Is your water meter somewhere dark? No worries! Use the in-app torch to help you read the meter. These useful tools will make it easier to read your water meter and keep track of your readings and bills.
Check And Report Water Supply Issues
If you're experiencing a problem with your water supply, the app will help you to check for any known issues with your water, or report a problem to us anytime, anywhere. These include:
- Water leaks
- No water
- A change in water pressure
- Blocked sinks, toilets, and drains
- A change in the colour, taste, or odour of water
- Sewer flooding
- Blocked road drains and grids
Requirements
You must have a United Utilities account number to register for the app.*
If you are a new customer, please search online for ‘United Utilities New Customer’ to sign up for a new account.
*You can still Report a problem and check Issues with your water without an account number.
The United Utilities mobile app streamlines managing your water account with easy payments, bill history access, and convenient meter reading features. Download the app today to effortlessly stay on top of your water account.
Follow us on social media:
X: @unitedutilities
Instagram: @unitedutilities
Facebook: @OfficialUnitedUtilities
Visit our website for more information : unitedutilities.com/app
T&Cs: unitedutilities.com/app/mobile-app-terms-and-conditions
Required features
- Faketouch android.hardware.faketouch
- Screen Portrait android.hardware.screen.portrait
Permissions (10)
United Utilities: Your Water requests the following Android permissions:
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Camera android.permission.CAMERA
- Flashlight android.permission.FLASHLIGHT
- Internet android.permission.INTERNET
- Use Biometric android.permission.USE_BIOMETRIC
- Use Fingerprint android.permission.USE_FINGERPRINT
- Vibrate android.permission.VIBRATE
- Wake Lock android.permission.WAKE_LOCK
- Write External Storage android.permission.WRITE_EXTERNAL_STORAGE
- Com Unitedutilities Consumer App Dynamic Receiver Not Exported Permission com.unitedutilities.consumer.app.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
