Track-It!
Track-It!: IT Help Desk Software that makes your life easier
BMC Software Inc. · com.bmc.trackIt
UpdatedSep 17, 2025
PublishedMar 3, 2021
Packagecom.bmc.trackIt
MD556efa7ffeeaadc25b6ae5d3e4c640206
SHA1 (signer)85:05:53:1A:2E:DC:45:BA:51:5E:85:EF:7E:8D:79:A8:8C:37:59:6C
Signed byCN=Android, OU=Android, O=Google Inc., L=Mountain View, ST=California, C=US
Architecturesx86, x86-64, arm64-v8a
Malware scanTRUSTED
Websitehttp://www.trackit.com
Contact[email protected]
Privacy policyView
What's new
Fixed some bugs.
Description
NOTE: The current mobile app will only work with Track-It! 2019 release.
BMC Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs.
Track-It! assists the help desk personnel in providing quality service to their internal and external customers.
This mobile application provides helpdesk technicians access to BMC Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.
BMC Track-It! is a customizable, web-based application with an easy-to-use interface that suits the service needs of many departments. The workflow software reduces operational expenses, and the graphical reports display the data you require to meet your business needs.
Track-It! assists the help desk personnel in providing quality service to their internal and external customers.
This mobile application provides helpdesk technicians access to BMC Track-It! to review assigned requests, submit requests, and update requests. This also enables technicians to search through the knowledge base to find out solutions for issues being reported.
Required features
- Camera android.hardware.camera
- Faketouch android.hardware.faketouch
Permissions (6)
Track-It! requests the following Android permissions:
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Camera android.permission.CAMERA
- Internet android.permission.INTERNET
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Write External Storage android.permission.WRITE_EXTERNAL_STORAGE
- Com Bmc Trackit Dynamic Receiver Not Exported Permission com.bmc.trackIt.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
