Ticket to Okdesk

Your personal assistant for communicating with service company/department

Okdesk · ru.okdesk.clientsmobile

Not rated yet 50K+ downloads v0.119.0 31.7 MB Android 7.0+ PEGI 3 · Everyone

Download APK 31.7 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v0.119.0 (11900)
Updated: Oct 3, 2026 (6 days ago)
APK size: 31.7 MB
Requires: Android 7.0+ (API 24)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Category: Business (app)
Listed since: Oct 22, 2020 (at least)
Permissions: 12 (3 sensitive)
Website: okdesk.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Ticket to Okdesk is an app by Okdesk in the Business category, listed since at least October 2020. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 0.93.5, the APK grew from 17.8 MB to 31.7 MB and the minimum Android version rose from 5.1 to 7.0. It asks for 12 permissions, 3 of them sensitive: camera, record audio and read media audio. It asks for the same permissions as version 0.118.0.

What's new in v0.119.0

- Performance improvements

Description

From the listing uploaded by “appupdater”.

Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7. Try it and see how simple communication with support can be! Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America. Okdesk Ticket app allows you to: - Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support - Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text) - Monitor the status of your tickets - Attach files and photos of "malfunction" directly from your smartphone - Confirm the completion of a ticket or return it for correction - Rate the work of support team - Be aware of all the major changes related to your ticket We make Okdesk so that service companies and units could provide advanced world-class support!

Version history

7 versions are listed, going back to v0.93.5. New versions arrive here about every month. Since v0.115.0 it requires Android 7.0+.

v0.119.0 LATEST Oct 3, 2026 31.7 MB TRUSTED v0.118.0 Sep 24, 2026 31.7 MB TRUSTED v0.117.0 Aug 26, 2026 31.7 MB TRUSTED v0.115.0 Aug 13, 2026 31.7 MB TRUSTED v0.114.0 Jul 17, 2026 33.2 MB TRUSTED

All 7 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Oct 3, 2026.
Certificate issued to “Okdesk” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Oct 3, 2026
Validated against Google Play Oct 3, 2026
Signed byCN=Vladislav Safronov, OU=Okdesk, O=Okdesk, L=Penza, ST=Penza, C=RU
Signing certificate (SHA-1)9F:DC:CE:3F:BF:CC:FD:F3:0C:86:D8:60:2B:4F:F9:FA:11:D6:3F:5F
File MD5607561bd1f49f6ba5312f57cd7c5366b
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (12)

Ticket to Okdesk requests 12 permissions, 3 of them sensitive.

Camera Sensitive android.permission.CAMERA
Read media audio Sensitive android.permission.READ_MEDIA_AUDIO
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Flashlight android.permission.FLASHLIGHT
Full network access android.permission.INTERNET
Internal broadcast protection (app-defined) ru.okdesk.clientsmobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
Prevent the device from sleeping android.permission.WAKE_LOCK
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run foreground services android.permission.FOREGROUND_SERVICE
Show notifications android.permission.POST_NOTIFICATIONS
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Camera android.hardware.camera
Basic touch input android.hardware.faketouch
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait

Ticket to Okdesk APK: questions and answers

Is there a version of Ticket to Okdesk for older Android phones?

The current version needs Android 7.0 or later. Version 0.114.0 is the newest listed build that installs on Android 6.0 and later. Get version 0.114.0 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Ticket to Okdesk APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 607561bd1f49f6ba5312f57cd7c5366b.