SolarWinds Service Desk

Core SolarWinds Service Desk capabilities directly from mobile device.

SolarWinds · com.solarwinds.service_desk

Not rated yet 10K+ downloads v3.5.4 108.6 MB Android 6.0+ PEGI 3 · Everyone

Download APK 108.6 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v3.5.4 (1788948791)
Updated: Sep 15, 2026 (24 days ago)
APK size: 108.6 MB
Requires: Android 6.0+ (API 23)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Category: Business (app)
Listed since: Apr 22, 2021 (at least)
Permissions: 33 (3 sensitive)
Website: solarwinds.com/service-desk
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

SolarWinds Service Desk is an app by SolarWinds in the Business category, listed since at least April 2021. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 3.3.0, the APK grew from 59.3 MB to 108.6 MB and the minimum Android version rose from 5.0 to 6.0. It asks for 33 permissions, 3 of them sensitive: camera, read shared storage and modify shared storage. It asks for the same permissions as version 3.5.3. The app can read the advertising ID that ad and analytics services use.

What's new in v3.5.4

Bug fixes and improvements

Description

From the listing uploaded by “appupdater”.

The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive. For Technicians: - Receive real-time notifications - Track open and incoming tickets - Assign or reassign active incidents - Update and resolve issues - Reference historical data for troubleshooting For Employees: - Submit a ticket (such as a broken device) - Request services (such as access to an application) - Access self-service articles - Check request status - Add comments to open tickets © SolarWinds Worldwide, LLC. All rights reserved.

Version history

5 versions are listed, going back to v3.3.0. New versions arrive here every few months. Since v3.5.2 it requires Android 6.0+.

v3.5.4 LATEST Sep 15, 2026 108.6 MB TRUSTED v3.5.3 Aug 12, 2026 108.5 MB TRUSTED v3.5.2 Jun 16, 2026 108 MB TRUSTED v3.5.1 Jun 1, 2026 59.4 MB TRUSTED v3.3.0 Jan 16, 2026 59.3 MB TRUSTED

All 5 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Sep 15, 2026.
Certificate issued to “Samanage” This is the certificate of the Google Play version.
Same certificate as the 4 other versions checked

Store checks and file details

Developer signature verified Sep 15, 2026
Validated against Google Play Sep 15, 2026
Signed byCN=Boris Nadion, OU=Samanage, O=Samanage, L=Unknown, ST=Unknown, C=Unknown
Signing certificate (SHA-1)6D:D5:00:6C:09:30:C9:06:77:90:F1:F4:F2:9C:78:31:F4:3A:F8:6D
File MD57af94fdc2ad62afbaa83108dd2177c5a
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (4 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (33)

SolarWinds Service Desk requests 33 permissions, 3 of them sensitive.

Camera Sensitive android.permission.CAMERA
Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
Access adservices ad id android.permission.ACCESS_ADSERVICES_AD_ID
Access adservices attribution android.permission.ACCESS_ADSERVICES_ATTRIBUTION
Advertising ID com.google.android.gms.permission.AD_ID
Badge read (custom) com.sec.android.provider.badge.permission.READ
Badge write (custom) com.sec.android.provider.badge.permission.WRITE
Badger badge count read (custom) me.everything.badger.permission.BADGE_COUNT_READ
Badger badge count write (custom) me.everything.badger.permission.BADGE_COUNT_WRITE
Control vibration android.permission.VIBRATE
Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Home broadcast badge (custom) com.sonyericsson.home.permission.BROADCAST_BADGE
Home provider insert badge (custom) com.sonymobile.home.permission.PROVIDER_INSERT_BADGE
Internal broadcast protection (app-defined) com.solarwinds.service_desk.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Launcher change badge (custom) com.huawei.android.launcher.permission.CHANGE_BADGE
Launcher read settings (custom) com.htc.launcher.permission.READ_SETTINGS
Launcher read settings (custom) com.huawei.android.launcher.permission.READ_SETTINGS
Launcher read settings (custom) com.oppo.launcher.permission.READ_SETTINGS
Launcher update badge (custom) com.majeur.launcher.permission.UPDATE_BADGE
Launcher update count (custom) com.anddoes.launcher.permission.UPDATE_COUNT
Launcher update shortcut (custom) com.htc.launcher.permission.UPDATE_SHORTCUT
Launcher write settings (custom) com.huawei.android.launcher.permission.WRITE_SETTINGS
Launcher write settings (custom) com.oppo.launcher.permission.WRITE_SETTINGS
Prevent the device from sleeping android.permission.WAKE_LOCK
Push messaging (app-defined) com.solarwinds.service_desk.permission.C2D_MESSAGE
Read app badge android.permission.READ_APP_BADGE
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Show notifications android.permission.POST_NOTIFICATIONS
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Basic touch input android.hardware.faketouch
Wi-Fi android.hardware.wifi

SolarWinds Service Desk APK: questions and answers

Is there a version of SolarWinds Service Desk for older Android phones?

The current version needs Android 6.0 or later. Version 3.5.1 is the newest listed build that installs on Android 5.0 and later. Get version 3.5.1 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the SolarWinds Service Desk APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 4 other versions checked. After downloading, check that the file's MD5 is 7af94fdc2ad62afbaa83108dd2177c5a.