Smart Tutor for SAMSUNG Mobile
Smart Tutor is an easy, quick and safe means of consulting for Samsung devices
Samsung Electronics Co.,Ltd.. · com.rsupport.rs.activity.rsupport.aas2
UpdatedApr 16, 2026
PublishedApr 8, 2021
Packagecom.rsupport.rs.activity.rsupport.aas2
MD566e585593d76622b946366fda09c8e19
SHA1 (signer)9C:A5:17:0F:38:19:19:DF:E0:44:6F:CD:AB:18:B1:9A:14:3B:31:63
Signed by[email protected], CN=Samsung Cert, OU=DMC, O=Samsung Corporation, L=Suwon City, ST=South Korea, C=KR
Architecturesarmeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttp://www.samsung.com
Contact[email protected]
Privacy policyView
Description
Description
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Menu and feature inquiries
• New features advice
• Display settings and errors
• S/W upgrade and app update-related inquiries
• Device status diagnosis
How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice.
Diagnoses can be requested for the following:
• Menu and feature inquiries
• New features advice
• Display settings and errors
• S/W upgrade and app update-related inquiries
• Device status diagnosis
How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.
Benefit
• Safety & Reliable
Don't worry about exposing our private information."Smart Tutor" restricts a tech expert
from accessing applications with customer's private information such as Gallery, Message,
e-mail and other throughout special features.
• Convenient & Easy
Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
• Features
Screen Share / Chat / Screen Lock / Application Lock
Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with
your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support
Required features
- Faketouch android.hardware.faketouch
Permissions (53)
Smart Tutor for SAMSUNG Mobile requests the following Android permissions:
- Access Coarse Location android.permission.ACCESS_COARSE_LOCATION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Access Wifi State android.permission.ACCESS_WIFI_STATE
- Battery Stats android.permission.BATTERY_STATS
- Bluetooth Connect android.permission.BLUETOOTH_CONNECT
- Bluetooth Scan android.permission.BLUETOOTH_SCAN
- Call Phone android.permission.CALL_PHONE
- Capture Video Output android.permission.CAPTURE_VIDEO_OUTPUT
- Change Network State android.permission.CHANGE_NETWORK_STATE
- Change Wifi State android.permission.CHANGE_WIFI_STATE
- Delete Packages android.permission.DELETE_PACKAGES
- Dump android.permission.DUMP
- Expand Status Bar android.permission.EXPAND_STATUS_BAR
- Foreground Service android.permission.FOREGROUND_SERVICE
- Foreground Service Data Sync android.permission.FOREGROUND_SERVICE_DATA_SYNC
- Foreground Service Media Projection android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION
- Get Package Size android.permission.GET_PACKAGE_SIZE
- Get Tasks android.permission.GET_TASKS
- Inject Events android.permission.INJECT_EVENTS
- Interact Across Users Full android.permission.INTERACT_ACROSS_USERS_FULL
- Internet android.permission.INTERNET
- Kill Background Processes android.permission.KILL_BACKGROUND_PROCESSES
- Manage Network Policy android.permission.MANAGE_NETWORK_POLICY
- Modify Audio Settings android.permission.MODIFY_AUDIO_SETTINGS
- Nfc android.permission.NFC
- Package Usage Stats android.permission.PACKAGE_USAGE_STATS
- Post Notifications android.permission.POST_NOTIFICATIONS
- Query All Packages android.permission.QUERY_ALL_PACKAGES
- Read Call Log android.permission.READ_CALL_LOG
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Android Permission Read External Storage Android.permission.READ_EXTERNAL_STORAGE
- Read Frame Buffer android.permission.READ_FRAME_BUFFER
- Read Network Usage History android.permission.READ_NETWORK_USAGE_HISTORY
- Read Phone Numbers android.permission.READ_PHONE_NUMBERS
- Read Phone State android.permission.READ_PHONE_STATE
- Read Privileged Phone State android.permission.READ_PRIVILEGED_PHONE_STATE
- Read Sync Settings android.permission.READ_SYNC_SETTINGS
- Real Get Tasks android.permission.REAL_GET_TASKS
- Reorder Tasks android.permission.REORDER_TASKS
- Restart Packages android.permission.RESTART_PACKAGES
- Status Bar Service android.permission.STATUS_BAR_SERVICE
- System Alert Window android.permission.SYSTEM_ALERT_WINDOW
- Wake Lock android.permission.WAKE_LOCK
- Android Permission Write External Storage Android.permission.WRITE_EXTERNAL_STORAGE
- Write Settings android.permission.WRITE_SETTINGS
- Write Sync Settings android.permission.WRITE_SYNC_SETTINGS
- Com Rsupport Rs Activity Rsupport Aas2 Dynamic Receiver Not Exported Permission com.rsupport.rs.activity.rsupport.aas2.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Com Rsupport Rs Activity Rsupport Aas2 Permission Action Screen Capture Result com.rsupport.rs.activity.rsupport.aas2.permission.ACTION_SCREEN_CAPTURE_RESULT
- Com Samsung Android Dqagent Permission Read Cs Db com.samsung.android.dqagent.permission.READ_CS_DB
- Com Samsung Android Dqagent Permission Write Cs Db com.samsung.android.dqagent.permission.WRITE_CS_DB
- Com Samsung Android Honeyboard Permission Keyboard Setting com.samsung.android.honeyboard.permission.KEYBOARD_SETTING
- Com Samsung Permission Launch Software Update com.samsung.permission.LAUNCH_SOFTWARE_UPDATE
- Com Sec Phone Permission Sec Factory Phone com.sec.phone.permission.SEC_FACTORY_PHONE
