Samsung Smart Switch Mobile APK

Version -
Last updated: 2020-07-07

You can open Smart Switch from device's Settings menu (Android Oreo or later).

Samsung Smart Switch Mobile apk

APP Information

Download Version (370508100)
Apk Size29.50 MB
App DeveloperSamsung Electronics MSDG
Malware CheckTRUSTED
Install on Android4.0.x and up

Download Samsung Smart Switch Mobile APK

App Description

Samsung Smart Switch Mobile is android,easymover,tools,smart,switch, content rating is Everyone (PEGI-3). This app is rated 4.7 by 54 users who are using this app. To know more about the company/developer, visit Samsung Electronics MSDG website who developed it. apps can be downloaded and installed on Android 4.0.x and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1516397+ times on store. You can also download APK and run it with the popular Android Emulators.

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™. 

▣ Who can transfer? 
• Android™ owners 
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a Mobile AP.) 
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector 

• iOS™ owners - use the option that’s best for you: 
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector 
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID 
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started 

• BlackBerry™ owners 
- Wireless transfers: BlackBerry OS 7 or 10 (Mobile AP) 
- Wired transfer from your BlackBerry device to your Galaxy: BlackBerry OS 7 or 10 for transfers via USB connector

• Windows™ Mobile owners 
- Wireless transfers: Windows OS 8.1 or 10 
* Note: For more information and step-by-step directions, go to

▣ What can be transferred? 
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only) 
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher). 
* Note: Smart Switch scans and transfers content stored on the device and from the SD card (if used). 

▣ Which devices are supported? 
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2) 
* Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility. If your S2 does not work properly, please try after firmware update. 

• Other Android devices: 
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices. 
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialise” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

※ Application permissions
The following permissions are required for the app service. 
[ Required permissions ]
. Phone: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Location: Used to connect Galaxy devices using Bluetooth

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

App ChangeLog

  • Fix bug and Improve usability

App Screens

Samsung Smart Switch Mobile App Screen 1Samsung Smart Switch Mobile App Screen 2Samsung Smart Switch Mobile App Screen 3Samsung Smart Switch Mobile App Screen 4Samsung Smart Switch Mobile App Screen 5


requires following permissions on your android device.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

change network connectivity
Allows the app to change the state of network connectivity.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

delete all app cache data
Allows the app to free phone storage by deleting files in the cache directories of other applications. This may cause other applications to start up more slowly as they need to re-retrieve their data.

download files without notification
Allows the app to download files through the download manager without any notification being shown to the user.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

measure app storage space
Allows the app to retrieve its code, data, and cache sizes

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

manage preferences and permissions for USB devices
Allows the app to manage preferences and permissions for USB devices.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read Usage data
Provides access to device usage history and statistics. Usage data is aggregated into time intervals: days, weeks, months, and years.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read call log
Allows the app to read your phone's call log, including data about incoming and outgoing calls. This permission allows apps to save your call log data, and malicious apps may share call log data without your knowledge.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your own contact card
Allows the app to read personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

write call log
Allows the app to modify your phone's call log, including data about incoming and outgoing calls. Malicious apps may use this to erase or modify your call log.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify/delete internal media storage contents
Allows the app to modify the contents of the internal media storage.

modify your own contact card
Allows the app to change or add to personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

edit your text messages (SMS or MMS)
Allows the app to write to SMS messages stored on your phone or SIM card. Malicious apps may delete your messages.

read your Web bookmarks and history
Allows the app to read the history of all URLs that the Browser has visited, and all of the Browser's bookmarks. Note: this permission may not be enforced by third-party browsers or other applications with web browsing capabilities.

read Home settings and shortcuts
Allows the app to read the settings and shortcuts in Home.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Julie Lewis-avatar

    Awesome app. Have used this app numerous times as I tend to be very hard on phones & have had to get 3 new phones in less than a year. The only thing that was a disappointment was that I was unable to use the app on one of my phones as the screen was black & no way to get to Smart Switch app. I did try to connect/download onto my computer & then upload to my new phone but, unfortunately was unable to. Beyond that its been fantastic. We all know what a pain in the butt it is to get a new phone.

  2. Ernest Morell Sr-avatar

    Ernest Morell Sr


    app A great device to have, I highly recommend it. I am old school with the new technology. The sales person at target placed this app to my old phone and all my contacts were restored, I just hit the delete button and again all my contacts disappeared but I remembered what they did at target, it took me a little time but finally I got it to work, now all I gotta do is turn off my old phone to make sure it's safe for later on. Great device.

  3. Ken Sugiura-avatar

    apk Pros: Was able to restore all my files, settings, and most of my app data. Cons: Requires you to allow the connection on your old phone, which is difficult to do when your old phone is busted. And if you don't allow the connection fast enough, it will give you an error and make you start over. Some of my app data was still missing. I used the wireless option as I could not get the USB option to work at all.

  4. Mary Biro-avatar

    download I have the app When I was going through the set up it told me to ALLOW some features. I tried to allow and move on and it "blanked out" and always blanks out when I try to use the feature. I have it installed on my tracfone LG Android. I now have a samsung galaxy J3 and need to transfer some apps to it. Works fine on the Samsung product. Can you help me? Thanks.

  5. Hansd Wurstd-avatar

    ios 4/25/20: Does not work for non Samsung smartfones. 4/27/20: I kindly understand that you need a new Samsung to use the Samsung tool. Its the same with my 8 Samsung SSD in 3 Computers from 100GB to 500GB. Please kindly understand that i will use myphoneexplorer for smartphones and a clonedisc program for Computers to stay free. To have 10.000mAh in my phone is too expensive with Samsung for me. May be i will never push again 1000,-$ in Samsung SSD. Keep your "Smart Switch" safe, its ok for me.

  6. Zee-avatar

    anleitung Update: from 1 star I'm changing to "won't buy Samsung products again". The app replaced google calendar with galaxy calendar, that sends my data to Samsung. Update2: Galaxy calendar cannot be disabled, but you can remove all permissions from it. Old review summary: only installed the apps I had on old phone, no settings were transferred (google backup does more). Had to fully charge Samsung before using the app. Never connected over the wifi, even with the PIN, had to use cable connection.

  7. random guy-avatar

    app download App was relatively easy to set up. First, I'm using this to control 1 smart plug. The app doesnt allow you to use it unless you allow permissions for virtually everything on your phone. Completely unnecessary. Second, after a few weeks the app thinks I have a new phone for some reason and wants to sync with my old phone. Again no option to continue without this step. This leaves me with an unusable app.

  8. Phone Record-avatar

    kann nicht installiert werden - Unable to perform a differential backup - it stays it would replace existing backup but does not on SD card. When performing a backup it forces a password before backup. It should be an option. - restoring only does groups like documents or videos. It should allow the individual selection of files. This could also be used to check files backed up.

  9. Ari Goldberg-avatar

    pc This app works great. I have no issues with it so far. I have a Samsung Note 10+ and Tab S6. My phone is where most changes happen, like new apps, new Chrome bookmarks added to folders on my home screen, new SMS, etc. However, I like to have my tablet updated with all the changes I make on my phone. I just run Smart Switch periodically, and that takes care of it. At first, my Chrome bookmarks were in the folders on my target device's home screen, but they were grayed out and wouldn't work when pressed. But after giving it some time, they eventually got backed up and worked again. I'm not sure how long that takes - it was a couple of days before I checked them again, but anyway, now they're working. I'm glad I don't have to root my phone or change launchers - Smart Switch seems to do a thorough job of backing everything up using the native Samsung launcher.

  10. A M-avatar

    apk download Have this app for along time now with no problems until now. With this new version it's a complete mess. Tried transferring data, files, etc from one Samsung device to another (both devices, same model). The commands giving to transfer data works in the reverse order (SEND in lieu of RECEIVE and vice- versa). Plus, the option to select the data/files etc that you want to transfer is also a mess now! Making this app completely useless. You know what they say... DON'T FIX SOMETHING THAT NOT BROKEN

  11. James Finn-avatar

    Have had numerous Samsung phones and have used this App successfully when switching devices. However, when I used it most recently, I trusted it to do what it's supposed to do and let it do it's thing, only to find out later that most of my photos did not switch to the new phone and one photo in particular, which unfortunately is not saved in the cloud and means a lot to me is now gone forever. Therefore I have nothing but contempt for this App.

  12. Jas King-avatar

    I have a s10e. My family pics are on a s6 edge. Tried using smart switch to transfer through cable. Wont go past the screen of connect cable. Only it's not detecting the cable. Cable is working. Also the s10e will not pick up the s6 to send the photo albums by bluetooth. The phone won't even pick up the house wifi yet the s6 does. S10e wont connect to my samsung smart tv. Worst product I've ever purchased. But I'm stuck in a contract now

  13. Charlotte Daigle-avatar

    Charlotte Daigle


    2 years ago had a message feature on samsung galaxy note 8. It allowed you to personalize the text tone. I see it's still not on samsung galaxy note 10 plus. Bring it back! If samsung would allow more personalized features on out of factory phones we wouldn't have to search for other apps on google play--or is that the plan?

  14. Chinny Chian-avatar

    I'm transferring from android to samsung android and it doesn't work like it should. My understanding is it should clone my old phone. That means it should contain all the cache and data that's in the app of my old phone too, just like Oppo did when I used their clone phone app. Everything including the games I have and what level I'm playing should all be there. And this doesn't work like that. It's disappointing. I should've just purchased another Oppo phone.

  15. Dave Long-avatar

    Worked great, much better than AT&T Mobile Transfer app which couldnt do the job. Smart Switch made it which saved me when the new Samsung model that I got for her to replace her ancient Note 3 couldn't even get started. But Smart Switch made it easy.... Really a great app!

  16. K Dillon-avatar

    Data transfer between devices has a new best friend: Samsung Smart Switch! A lightening fast time saver that's so shockingly easy to use that even tech newbies can set up a new smartphone with the fluid aplomb of a seasoned pro. No more one-at-a-time downloading of apps & re-registration on every single website. Literally minutes after buying that new phone you can use it to log onto your favorite sites. Revolutionary! Highly Recommend!!!!

  17. Alon g-avatar

    Very disappointed. Not only it taking lot of space on the sd card, it will not transfer and install the apps and their data at all. Furthermore it will consume extra bandwidth to download all the apps and the data once again. The settings transferred as is. The apps and data is the fundamental issue and most important. To summarized consume sd card's space and bandwidth for apps and data.

  18. Ahmad A.-avatar

    Please, please 🙏🏽 Add support for quickly initiating a backup from the quick launch menu! Better yet, add support for automatically doing the same backups at a user-defined period. Smart Switch, so far, has been a good tool for backing up my sensitive data data to my Note 8's MicroSD card, but without automation, it lives a lot to be desired. Please implement this Samsung.

  19. Michael Godfrey-avatar

    Michael Godfrey


    Complete rubbish. Dont rely on it. It fails to restore anything so backups are entirely useless. I used it to create a backup of my text messages but it is completely unable to restore those same messages. Gets stuck on "updating messages data" but never copies the messages into the correct location so while they take up storage space, they can't be accessed. Absolutely stupid app. There's a company as big as samsung to produce such a useless app.

  20. Techno Man-avatar

    I backed up my phone ok but can't restore PC says unknown device so I thought I could copy the data to my phone and use the App to restore but hears the shutter the App only looks for an sdcard to restore from and S6 doesn't have sdcard slot. Why it internal storage not an option? 3 stars as I and not very happy.

  21. LBC Santiago-avatar

    I Did NOT Authorized updating or anything to do with this app. Today,4/21/2020 I changed one star to three stars because of your response. I went through my device and was able to do as you instructed. Thank you very much. If it works I will be giving you four stars.

  22. Jared Good-avatar

    Amazing app. I would be so lost without this app. I am a hoarder of information and love how it can transfer everything so easily and it does a great job of doing. Being able to backup to the SD card and computer make it an all-in-one best phone backup utility for Samsung phones and devices.

  23. Wayno traffo-avatar

    Does not work...Even with 2 new Samsung galaxy devices.. This new update has made this app totally unusable. Developer has no clue ..except to tell you that both of your Samsung galaxy devices must both be Samsung galaxy devices. Which they are.. This old phone new phone thing is a joke,can only recognize 1 Samsung galaxy device as sender, so only 1 device will send no matter what device you pick to send or receive. waste of time. Seems this app is now optimised to not work with Samsung devices

  24. JDZT-avatar

    I love the idea of not having to manually set up my new phone However, the Smart Switch is causing phone issues. I moved from note 8 to Note 10+5g and used Smart Switch. Navigation location was awful, 5g weak, I had to dial a phone# up to 10 times for a single call to go through. After 2 Samsung updates, multiple calls to support, a network reset, issues persisted. I decided to perform a factory reset and NOT to restore the previous phone data using SS. Now my phone is working as it should.

  25. Neil Dulley-avatar

    Very disappointing. Transferred some of my apps but didn't retain data that had been input and it was all lost. Also doesn't retain all settings. It helps to some degree but don't rely on it before checking new phone and updating manually from supplying phone. If you want a job done properly, do it yourself!!

  26. Viktorian Lynnette Walker-avatar

    Viktorian Lynnette Walker


    Love this it is literally the only way I will buy a new phone because I didn't really have to do anything this app took care of transferring all of my files, programs, pictures, apps, and so much more best app ever thank you...

  27. Jason Cunha-Lautsch-avatar

    Jason Cunha-Lautsch


    Either your app or Samsung.... I finished transferring stuff to new phone through the app. Then as my new phone was reorganizing itself, after it told me I could disconnect the cords, figured it was a good time to factory reset my old phone... Nope.... somehow turned off my new phone and deleted everything.... Turned on saying something about protected from someone trying to reset my old phone.... WHAT!?!??!?!?!?!?! Old phone had already reset..... get whatever is on my backup.....

  28. Craig Blad-avatar

    Just jumped from S8 to S20+ flawlessly. Took a small fraction of the time I thought I was prepared to devote to the transfer. It was over so fast I said,"That's it?" Checked my apps, data, settings and everything is there. Give this development team a raise!

  29. Christopher Michael-avatar

    Christopher Michael


    I backed up my cell phone to it's SD card often, then 1 day the phone died. I bought a new phone, put the SD & SIM cards in, & restored everything they say you can. There's very little that can't be switched. Best used backing up to SD card than the wireless transferring as my mother found out the hard way.

  30. KC Hiew-avatar

    Used this app to transfer to my new samsung phone only to realise that the files in my secure folder are not copied together, and I have factory resetted my old phone before I realise it. The app should provide a noticeable reminder that documents and images in secure folder won't be transferred, and not to mislead users into thinking that all documents and images will be transferred into the new samsung device 😔☹️

  31. Lakshay Sharma-avatar

    A very very important app it helps me a lot actually i forgot my s secure lock password and the only way to solve this problem was a complete format of my device so i have to made a backup and this app made my backup and completely restored all my essentials apps and all images and videos after format thanks

  32. Alex Stamate-avatar

    Some of the apps installed, most folders lost... the wallpaper was ok. Screenlock again nothing to do with the original.... It saved some time but it did about 40% of the work.

  33. Cheryl Shurak-avatar

    I used smart switch to transfer from my galaxy tab 4 to my new galaxy tab A. It was fairly easy, but not all my data was transferred. I will try again. Hopefully, everything will be transferred this time.

  34. Ash Yadav-avatar

    Samsung realy need to change the the name there is nothing smart about this app I've spent days trying to get it to sync with my outlook calendar ,looked on there web site no help with the app a lot of people saying they are having problems with this app . it all worked fine last year now with updates on there phones and software its stopped working . why samsung dont check this before releasing updates i don't understand . running outlook 2016 with windows 10 . just hangs at 100% everytime and its done nothing. Samsung please dont release updates that just mess up something that was working fine. oh by the way my son has the same problem

  35. C. C.-avatar

    I've used this several times over the years with success. But I'm really disappointed this last time trying to transfer S10 to S20. Most of my apps won't transfer after waiting for about 15 minutes. Even tried a second time with not luck. How disappointing.

  36. Nadine Elwessimy-avatar

    Nadine Elwessimy


    that is the worst thing that ever happened to me. I am trying to restore my already backed up 128 notes and it says restored successfully but they are not and I have been retrying for 4 hour now..although the snmm and other files are there on my PC ! I want my notes back!

  37. Nathan Dean-avatar

    Unceasing is the answer for my Samsung phone and my third, hopefully it's going through the windows of uncertainty over time Its android iOS device has been through the ringer for sure. Multiple times in the end it was landing to the hard unforgiving concrete of many roads or driveways, and it would be impossible for the eventuality that I could do to the extent of impressive traffic in the Walmart parking lot, and I would have the opportunity of getting it back at the customer service desk.🤞

  38. Rabia-avatar

    Really quick and good but it didnt transfer over notes. Instead your notes need to be in samsung cloud. My old phone had a broken screen and i could barely just readjust the settings to make sure i got my notes on my new samsung phone. They really should transfer notes over regardless if you have stuff in samsung cloud or not

  39. Catherine The Sticker Lady Kirk-avatar

    Catherine The Sticker Lady Kirk


    Very quick and easy to use, it asks you which sections you want to copy across so you dont have to keep sending all the stuff if you dont want to

  40. Jacquie Thompson-avatar

    Jacquie Thompson


    Made the switch from my old Samsung to my new one an absolutely breeze! It took just a few minutes and everything was on my new phone and I was good to go. Highly recommend if you're switching phones.

  41. Sarel Herbst-avatar

    I have only used it to migrate from Samsung to no comment on how migration via iOS will work. Started it up, linked the two devices and walked away. Took care of everything smoothly. Worked to well it was almost anticlimactic.

  42. Dr. Iqbal-avatar

    I have always used this app for transferring entire content from my old mobile to new one. This is so amazing that it transfers even the settings and the applied themes to new devise very easily, although it takes little time. But you have to have some patience.

  43. Dylan B.-avatar

    I performed a backup using this application several times and for the 1st time had to backup to mind as D card and I enable password protection while being that they Samsung approved authorized repair center I followed the technicians instructions in in are in the same password twice which he saw then performed a factory data reset on the phone through phone then hook the phone up to computer for for me hard reset after that reset we tried a restore now the app says incorrect password! Need help

  44. barry orender-avatar

    Used to be easy to use. Now it only recognizes my phone as the sender, even when other device is selected to send. Your response is not true , it is a Samsung galaxy tablet 2, and has smart switch installed, which used to work until the updates

  45. Steve Hunger-avatar

    Slight better than not having it. Many of my contacts have switched phone numbers with others. Email, too. Good for calendar though.

  46. ListenHereMeow-avatar

    stop with the terrible software Samsung! I tried this software when switching phones and got errors and bad data. I had to manually copy everything instead. Not happy!

  47. Moto Z Play-avatar

    It was very quick. I switched from a Galaxy S8 to a new Galaxy S10. It took maybe about five minutes and I had everything on my Galaxy S10. Recommended if you don't want to set up your phone from scratch.

  48. Justin Cutler-avatar

    Won't backup on windows 10 app. Gets stuck at 20 percent on messages and sits there. I have stopped and tried it 3 times and 3 hours later it's still at 20 percent on messages every time.

  49. Pearl Hanson-avatar

    For as much my tech savvy allows or understand I can say this app made my transfer of files fairly easy to my newest phone. The instore techs couldn't have done it better.

  50. Dudeist Preist-avatar

    I lost 30plus pictures and some videos without alerts or notice and cannot recover them. Some were of dead family members. Others of obscure news articles which I'll never be able to find again.

  51. Anish John-avatar

    It can transfer COD mobile games to another phone even data file and obb.. I don't have to waste my internet every again.. so seamless amazing app.. Falling in love with Samsung ecosystem with my new samsung M30s

  52. Nick-avatar

    Saved a lot of time transferring from my S7 to my S10. Didn't transfer 100% everything, but it did transfer a lot of things from home screen settings to apps & even logged me in. Saved a lot of time of doing everything manually.

  53. Sabatino DeMassis-avatar

    Sabatino DeMassis


    Didn't work. After five hours, I decided it was easier to do it the hard way. Poor start to my Samsung experience. It can only get better (or not, if I move the Sin back to the old phone, which is looking very attractive).

  54. Alan Baldry-avatar

    Sad experience. Moving from Samsung S5 Android 5 to Samsung S10e and everything moved OK except the apps, they weren't moved. Then spent the next 8 hours moving apps, singing in, reconfiguring, etc etc.

  55. Chris Rogers-avatar

    It backed up to a SD card, but forget restoring from an SD card. Won't do it and now everything is lost. Thanks smart switch.

  56. Wendy Meerveld-avatar

    Great if you want to backup your entire phone. Useless for transfering large amounts of pictures and documents to your PC. Why cant I just transfer my pictures to my computer for saving and delete from my phone? I use to be able to do that, Please put that function back.

  57. 'Markus' Harrison-avatar

    'Markus' Harrison


    It transferred messages, etc (the easy stuff) but not the really important stuff. eg Google Authenticator is there but not populated with anything.. that alone will be a huge hassle to get working again. :(

  58. Nab-avatar

    This is by far the best way to get the data from the old to new device. It didn't really downloaded the notes and some apps, but I never cared. All I just wanted was my new, amazing phone.

  59. Aman Mishra-avatar

    It doesn't work with my new galaxy m31 I had to do so many things to transfer data Samsung sucks at providing latest service edit 1- it shows it is incompatible with my device see samsung smart switch is incompatible with samsung's M31...

  60. Jelena Tovarloza-avatar

    Jelena Tovarloza


    I have Samsung a40 for 8 months. In those 8 months I never succeeded to make a connection with my desktop. My desktop's and phone's versions of Smart switch never recognized each other.

  61. Messiah Benz-avatar

    Won't give me a receive option on my new device. Redownload the app and tried different ways but can't send to the new device only send to the old.

  62. Ashy B-avatar

    Needs work, will only receive info on one phone but refuses to send info. Keeps refusing to connect when I try to send info from my old phone but works fine when trying to recieve info from my new phone. Silly really.

  63. Philips Tourangbam-avatar

    Philips Tourangbam


    transferred my details from my motto one power to m31 with minimal hassle. worth it! given the last about of time and the easy connectivity I think there's no better all to transfer data from moto to Samsung. worth it! 👍👍👍

  64. Dwayne Blank-avatar

    Would allow me to backup my files, but would not let me restore from the backup file. I lost my data.

  65. Micah Crowther-avatar

    No idea if it works because on my old device I downloaded it and set it as a sender of info and my new device downloaded the app and immediately assumed my new device was to send info because they run on the same google account

  66. Georgina kirton-avatar

    Georgina kirton


    Upgraded to the galaxy 20 plus from my Huawei p20 Pro. Downloaded this app onto my Huawei and transferred everything. Contacts, all my apps, all my pictures, even my call logs and messages

  67. md muqeeth-avatar

    I have use this app for second time I like this app I didn't see any difference between my old phone settings applications etc with my new phone settings applications all are arranged as I like

  68. Trina Huber-avatar

    It's transfers files quickly and easily, even from a non Samsung phone.

  69. Amanda Standish-avatar

    Amanda Standish


    Great for when you change phones and dont want to lose your data from the old phone.

  70. Phelony Ink-avatar

    That didnt work very well .... but it did transfor all the misc. For instance, my screen savers & other things of a similar tedious nature

  71. Paddy Carmody-avatar

    Cant download app as its already installed apparently, not on my new laptop, so can't backup my mobile data, complete waste of time and energy. Thanks to Smartswitch team got this resolved, eventually.

  72. Jaimika Rajpurohit-avatar

    Jaimika Rajpurohit


    When I open the app it only ask for "send data" There is no option for "receive data" That's why I m not able to transfer data.

  73. Arturo Mendoza-avatar

    Didn't help transfer my old info from galaxy j7 to mcclarren one plus.but it worked for one of my brother in-laws phone not sure what phone he had.

  74. Jeanne Slate-avatar

    Had to download twice. First time didn't work. Uninstalled then reinstalled. Worked like a dream.

  75. amy Stottlemyer-avatar

    amy Stottlemyer


    The two phones connect and it says that its 100% transferred but nothing happens and then it shows a message that says the 2 phones are disconnected. And the app shuts on new device.

  76. Sarah Freeman-avatar

    New phone will only allow me to "send" data using this app, not recieve it. Useless at the moment, since its preventing me from setting up the new phone. Please fix ASAP.

  77. First Let Me-avatar

    Ok to clear this up for the develper ........i have two samsung LG stylo5 phones one im returnig back to samsung 1 it was defective (would not conect to any bt devices )and 2 the screen was cracked ( poor design) bringimg the edge of the glass screen to the edge of the suface area that was an asinine idea so needless to say I was trying to transfer my information from one Samsung phone to another LG Stylo 5 phone and it would not connect so I was unable to transfer any of my information

  78. Micolaii-Yomaris Fuentes-Dayton-avatar

    Micolaii-Yomaris Fuentes-Dayton


    Did what it said it does! Switched everything over from my LG Stylo 4 to my new Galaxy Note 8. Very quick, very convenient. Satisfied

  79. Nicole Shollenberger-avatar

    Nicole Shollenberger


    Lovely app be transferred everything to my new phone although I Lost some my pictures again😠😠😠 Would like to try to get a back I don't think this Samsung smart switch get a full transfer but it did all my contacts in apps I'm satisfied for now nothing can be lost its just been misplaced🤓😊😊

  80. Charlotte Haulenbeek-avatar

    Charlotte Haulenbeek


    Superb. Easy peasy for a smartphone neophyte. J3 Luna Pro to a S8+. Wow.

  81. Stephanie N.-avatar

    Awesome app! It took me less than 8 minutes to switch my data from a pixel to Samsung phone.

  82. Janelle Kerbs-avatar

    Stupid app. It wouldnt let me recieve anything on my new phone, it just kept saying to connect so I could transfer files to my new phone, I COULD NOT make it work

  83. George P. Hummel Jr.-avatar

    George P. Hummel Jr.


    Great application very safe and secure. I recommend to anyone easiest transfer of data, I've seen.

  84. jimmie maxey-avatar

    Move all your stuff back and forth between phones and devices easily and accurately.

  85. Nethun Ranasinghe-avatar

    Nethun Ranasinghe


    Using this for years, never failled me. I always keep a backup incase if anything goes wrong.Also very easy to use.

  86. TechBizTV-avatar

    This is a great app to transfer your phone to a new phone. It's easy to use

  87. Marie Harris-avatar

    Took about an hour but it switched EVERYTHING over from my s8+ to my s10+. I love Samsung products! Thank you!

  88. Triplekxi_TK-avatar

    Amazing app, did all the work for my lazy ass. The app even arranged my apps in the order that I had before.

  89. Carrie Daniels-avatar

    Works great if it's from a Samsung to a Samsung. Otherwise not everything is transferred.

  90. Desire Janse van Nieuwenhuizen-avatar

    Desire Janse van Nieuwenhuizen


    It helped me when I wanted to switch between Samsung and I didn't loose anything that was backed up

  91. Athena West-avatar

    Transferred photos, data etc successfully and very easy to use.

  92. Alan Dicker-avatar

    After transferring I was still forced to sign back into all my apps. I only did the transfer once using the app should I do it again after the tablet is finished setting up

  93. John J-avatar

    Seems good so far, but why is there no shortcut to the app? Why do we have to open it from Settings or the Play Store? Give me a shortcut and I'll give the app 5 stars :)

  94. Diane Gochis Cramer-avatar

    Diane Gochis Cramer


    SMART SWITCH is PHENOMENAL!!! The app transfers all your stuff from your old phone in minutes; you don't have to do a single thing but relax. FIVE STARS!!!!***** Thank you Samsung!!

  95. Verra Brown-avatar

    The transfer was very smoothly made in 10 minutes. This app is very user friendly.

  96. Neal Robinson-avatar

    . worked great i was pleased how easy it was to transfer files

  97. Candee-avatar

    At first could not get it to work, tried the next day and it worked perfectly!! The first time, I had missed a step in the process.

  98. Mark Clarke-avatar

    Sometimes the app will not allow you to recieve data and then becomes completly useless and theres no online articles on hoe to fix it

  99. Devonni Flanagan-avatar

    Devonni Flanagan


    Not sure where to report this.but I have a note 10 plus I miss a lot of calls text messages come in late not sure if it's only my phone. I've taken it on and they say it's ok.

  100. Toby Kelly-avatar

    Transfer was fast, no problems or errors. Note 8 Plus to S20 Ultra.