Samsung Smart Switch Mobile APK

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Last updated: Mon, 03 May 2021 0:57:15 UTC
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Samsung Smart Switch Mobile apk

APP Information

Download Version (371704200)
Apk Size35.93 MB
App DeveloperSamsung Electronics MSDG
Malware CheckTRUSTED
Install on Android4.0.x and up

Download Samsung Smart Switch Mobile APK

App Description

Samsung Smart Switch Mobile is android,easymover,tools,smart,switch, content rating is Everyone (PEGI-3). This app is rated 4.73 by 74 users who are using this app. To know more about the company/developer, visit Samsung Electronics MSDG website who developed it. apps can be downloaded and installed on Android 4.0.x and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1691162+ times on store. You can also download APK and run it with the popular Android Emulators.

• If you are unable to download through the Google Play Store, please follow the instructions below.
- Please reboot a phone and go to Settings → Apps → Google Play Store → Clear cache and data → Then, try to download again.
- You can download it through the Galaxy Store or download it from the "Settings > Accounts & Backups > Smart Switch" path.

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™. 

▣ Who can transfer? 
• Android™ owners 
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a Mobile AP.) 
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector 

• iOS™ owners - use the option that’s best for you: 
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector 
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID 
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started 

• Windows™ Mobile owners 
- Wireless transfers: Windows OS 10 
* Note: For more information and step-by-step directions, go to

▣ What can be transferred? 
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only) 
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher). 
* Note: Smart Switch scans and transfers content stored on the device and from the SD card (if used). 

▣ Which devices are supported? 
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2) 
* Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility. If your S2 does not work properly, please try after firmware update. 

• Other Android devices: 
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices. 
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialise” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

※ Application permissions
The following permissions are required for the app service. 
[ Required permissions ]
. Phone: Used to confirm your phone number
. Call logs: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Location: Used to connect Galaxy devices using Bluetooth

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

App ChangeLog

  • If you can't download, you can open Smart Switch from device's Settings menu (Settings > Accounts and backup > Smart Switch).

App Screens

Samsung Smart Switch Mobile App Screen 1Samsung Smart Switch Mobile App Screen 2Samsung Smart Switch Mobile App Screen 3Samsung Smart Switch Mobile App Screen 4Samsung Smart Switch Mobile App Screen 5Samsung Smart Switch Mobile App Screen 6


requires following permissions on your android device.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

change network connectivity
Allows the app to change the state of network connectivity.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

delete all app cache data
Allows the app to free phone storage by deleting files in the cache directories of other applications. This may cause other applications to start up more slowly as they need to re-retrieve their data.

download files without notification
Allows the app to download files through the download manager without any notification being shown to the user.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

measure app storage space
Allows the app to retrieve its code, data, and cache sizes

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

manage preferences and permissions for USB devices
Allows the app to manage preferences and permissions for USB devices.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read Usage data
Provides access to device usage history and statistics. Usage data is aggregated into time intervals: days, weeks, months, and years.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read call log
Allows the app to read your phone's call log, including data about incoming and outgoing calls. This permission allows apps to save your call log data, and malicious apps may share call log data without your knowledge.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your own contact card
Allows the app to read personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

write call log
Allows the app to modify your phone's call log, including data about incoming and outgoing calls. Malicious apps may use this to erase or modify your call log.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify your own contact card
Allows the app to change or add to personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

edit your text messages (SMS or MMS)
Allows the app to write to SMS messages stored on your phone or SIM card. Malicious apps may delete your messages.

read your Web bookmarks and history
Allows the app to read the history of all URLs that the Browser has visited, and all of the Browser's bookmarks. Note: this permission may not be enforced by third-party browsers or other applications with web browsing capabilities.

read Home settings and shortcuts
Allows the app to read the settings and shortcuts in Home.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Joseph Anderson-avatar

    Joseph Anderson


    Fast, easy and super convenient. Being able to switch over all your phone info from one phone to another this easily is priceless. It's bad enough I'm constantly breaking my phones, one drop and that's all she wrote. And I drop mine just about every time I get out of a vehicle. Its always tragic, maddening and annoying when ya break your phone, but at least thanks to this app it's that much easier to get your new phone up to date with what you had stored on your old phone. Thanks again Samsung.

  2. John Hansen-avatar

    John Hansen


    apk DON'T USE!!! I just bought a new Samsung S6 Note Lite and used the enclosed Smart Switch program to transfer all of my apps & games from my Samsung S8+. Everything seemed fine until I opened one of my games and found it wasn't my game data. I exited and opened game on my old phone & same thing. I lost over 6 months of daily play (two thousand hours wasted)! The game developer said nothing was recoverable & I'd have to start all over.

  3. ThomasH-avatar



    download Mixed bag, dealing with SMS is a bummer. In my old phone I used to lock essential or memorable texts. Than I could delete all not locked messages easily, and I did so frequently. This app copied all to my new Samsung, but the lock flag is missing. I have no clue how to restore them without long manual work with the old phone.

  4. Mario J Palomares-avatar

    Mario J Palomares


    to laptop Great app but recently the new update caused me to give it 2 stars. Please remove the account requirement to restore. Doesn't make any sense to have you sign in to a samsung account to restore. It should be 100% offline restore. I'll give 5 stars if Samsung removes this requirement like before. Update: i've downgraded samsung smartswitch back to version 3.7.16 until further notice as the recent update made it mandatory for account sign-in/sign-up in order to restore. Bad move Samsung👎👎

  5. A Google user-avatar

    A Google user


    app store Nice app to transfer apps from my old LG to my new Samsung. Only problem is it doesn't transfer bookmarks in my web browser, or any history in my games. So all my games are reset back to level 1. And when it transfered my contacts info for my phone it cleared out all my personalized ring tones, I had to go through and reset all of them.

  6. frank p-avatar

    frank p


    step by step Use to be a premium data transfer app in 2018 Now 3 years later this app is something like a test prototype with constant problems. What happened / why? Why does a constant weird static sound come out of my phones speaker when it's the "Sender" phone and the "Receiver" phone is fine? Both phones needs to be on the same Wif to operate but... Why does one and sometimes even both phones Constantly keep being disconnected from the same Wif? After a couple of minutes being patient I finally gave up

  7. Radim Vavrecka-avatar

    Radim Vavrecka


    app download App its not transferring settings of the phone itself nor the apps. Every app need to be set up individually and sorted in folders manually. Phones transferred data from memory cardas well which is strange and I'm not sure how it would work if total memory size is bigger than in new phone. Transfer was done from S8 to S10 so can't imagine how much worse it would be if one of the phones is not Samsung... As usually Samsung's great hardware is let down by useless software. What a pity.

  8. Jessica Mowbray-avatar

    Jessica Mowbray


    for pc Just bought the S21 Ultra. I've tried both wireless and wired to transfer from my S10+. Wireless says both phones must be on the same network, which they are. Wired it says my old phones security prevents data transfer. I've turned off any security I can find and nothing. I need my new phone functional for work with the picture on my old phone. So frustrating! Was told this would take almost no time. Get it together at these prices!

  9. Jestice Love-avatar

    Jestice Love


    not compatible Difficult to figure out. I just want to copy to my new tablet, not take hours to figure out an app, when. I can just connect things faster by hand. Was hoping for a fast alternative but maybe it has something to do with being and LG I'm trying to copy from.

  10. Mary Braithwaite-avatar

    Mary Braithwaite


    apk free download Have used this app 3 times to move content from one phone to another, and it works perfectly! Everything moves over as it was on my old phone. Never had an issue. Even the sales guy at att recommend this app over their own. 3 years worth of content transferred in about a half hour.

  11. I LOVE DOGS 3000-avatar

    I LOVE DOGS 3000


    It used to be so convenient. But ever since I got it on my new phone, a moto sylus, its not the same. So I'm trying to get data from my old samsung. But the only problem is on my old phone it's great. But on my moto it only lets me send stuff. I can no longer pick send and receive. PLEASE TAKE ACTION ON THIS ISSUE

  12. Tamer-avatar



    Call recording The phone asked me for update which was done and unfortunately I came to know that Cao recording is not working with new software...this is simple function and very important to have . I have been using Samsung phones since 8 years and now I'm thinking to change . Please can u find a solution for this or is there is any way to cancel my update and come back to the old 1 .

  13. Michael A. Berryman-avatar

    Michael A. Berryman


    Moved all my data with one exception from s9+ to S21+. I had a bunch of music files, full CDs and they copied it appears, I can see them but only one album will play. The others appear to be there, show song length, but any app I use to try to play them, they don't respond.

  14. Thomas Pranger Jr-avatar

    Thomas Pranger Jr


    My wife has an s10+ from Verizon and the software crashed the phone so Verizon sent another phone but since phone only worked from safe mode I wasn't able to use safe switch in safe mode so it became pointless to have it. Safe mode wouldn't allow safe switch to run so lost all pics because phone requires safe switch to transfer pics

  15. Michelle Line-avatar

    Michelle Line


    I used this to when I updated my android phone and it wasn't worth the effort. The fast data exchange where WiFi is off on one phone failed part way through, twice. So I used WiFi on both phones and had to walk away as it took over 2 hours. Then not all my apps copied over, I've had to install various banking, food delivery apps, even things like Spotify and Kindle apps didn't swap. Also I had to enter my logins on every app so there actually no point at all to having used a switch service!

  16. Eli Levy-avatar

    Eli Levy


    Attention, that it dose not back up the WathsApp database or subfolders. I would expect a company like Samsung to be able to warn in advance about it. The damage has already been done.

  17. Oh Suzanne-avatar

    Oh Suzanne


    It's good function but not without issues! Galaxy to galaxy : All my WhatsApp fotos including the long deleted ones got ported over and creation date is date of transfer so you can't even sort them. my WhatsApp fotos are all out of sequence and messy now. Pl advise asap !

  18. Orlanzo Ross-avatar

    Orlanzo Ross


    Many of the photos within MMS messages aren't available on the new device. I see thumbnails under Shared Content, but the app says they can't be found. I'm using the standard Samsung messaging app.

  19. Reid Hall-avatar

    Reid Hall


    I believe this works pretty well although, T-mobile, seems to be more experienced at using it,so l think it 🤔could be a little better, but maybe 🤔l use it😉more for other things 😉, than l realize.

  20. ANN B-avatar

    ANN B


    Works for transferring apps but with no content. I was hoping to get my notes and other app info. But it does work great for sending photos.

  21. Jaccob Peterson-avatar

    Jaccob Peterson


    For some reason, the app wont let me choose to recieve information on my stylo 6 but it will send it. It doesnt even give me the option to choose weither to send or recieve its just making me send it. If theres a fix for this please let me know

  22. Moses Shehan Dana Lee-avatar

    Moses Shehan Dana Lee


    Smart Switch is a brilliant way to transfer data on Samsung phones it is such a wonderful idea I'll be sticking with Samsung brand for a long while many many cheers to come... Tio a champagne glass to Samsung.... Definitely Hats off to Samsung and mic drop to Smart Switch.... Kindly, Moses Shehan Dana Lee

  23. Lake Fett-avatar

    Lake Fett


    Doesn't work. Gets to 100% and does nothing else after even as I wait and wait and wait. No good. Guess I'll do it manually somehow. Too bad there isn't an app to do it. *Shake my head*

  24. Alex Lora-avatar

    Alex Lora


    It doesn't connect. When I try to sync both phones to make the transfer it keeps giving me an error of failing to connection.

  25. Travis Wilson-avatar

    Travis Wilson


    Love it so easy to use all my info was transferred its amazing!! Highly recommended fast and easy to use step by step..

  26. Mitsy Buxmann-avatar

    Mitsy Buxmann


    Easy to use! Transferred data from a Motorola to a Samsung in no time. I highly recommend this App!

  27. Steve Marx-avatar

    Steve Marx


    Have multiple watches and it never switches when I switch I always have to rest watch and I loose everything!! Think after all these years the app would have matured???

  28. Abhilash Ghosh-avatar

    Abhilash Ghosh


    This app is useful only for transfer of data/files from Samsung to Samsung....but no other Android phones of other brands. Please fix that issue.

  29. Deb Hewitt-avatar

    Deb Hewitt


    Plus & minus .... did great when the transfer began in the store. Nuy minus the tech at home. I can't get it to finish the exchange

  30. Gone After Midnight-avatar

    Gone After Midnight


    It kept telling me on both devices that I needed to be connected to the same WiFi network and I was. Over and over again.

  31. axel zaid-avatar

    axel zaid


    Do I have to send data can't I receive the data from my tablet? And it connects very slow and you say connect with QR code when you can't even scan it 🙄

  32. Eden Beven-avatar

    Eden Beven


    If your looking to upgrade your device or just transfer some data to another device this is the app for you!

  33. shardae green-avatar

    shardae green


    Useless kept telling both devices need to be connected to WiFi when they were already so had to just do it all manually and 😶

  34. Jeannie Karlowski-avatar

    Jeannie Karlowski


    I have tried to install the app at least 5 times and no matter what it won't install. Makes no sense as this is a new Samsung phone.

  35. Bryn Davie-avatar

    Bryn Davie


    It keeps disconnecting before its done. And has started not connecting at all. Says my old phone needs the new version of the app, which it has already.

  36. Milan Bose-avatar

    Milan Bose


    After Update the application There's is a problem with transferring data via cable.its speed is very slow.

  37. G Walker-avatar

    G Walker


    I am having trouble with my apps closing and seizing up. Google has announced a fix but no luck with it

  38. Larry L. Drake-avatar

    Larry L. Drake


    Had to change phones, smartswich made it easier. Did have to teverify alot of apps because the phone I'd changed.

  39. Michieca Collyer-avatar

    Michieca Collyer


    Doesnt work with a Galaxy TAB. Round and round in circles like a teddy bear. "Switch off auto connect" "Switch off hot spot (not on) and reconnect wifi" "Connection lost" Useless time wasting and frustrating. Sorry I'm not going to waste any more time explaining.

  40. Opeoluwa Daniella Adeleye-avatar

    Opeoluwa Daniella Adeleye


    This app is amazing. It is 10/10. 100% perfectly perfect for my Galaxy A51. Kudos to the team that designed this app it is simply amazing. It cloned everything from my old phone, as in every single thing I permitted it. Messages, call logs, WhatsApp messages n media, images, videos, etc. I have been battling with cloning my old device for few days now, I just saw this online n decided to try. It is answer to my prayers. A big thumbs up to the team of this developers. God bless you guys.

  41. Lenka Ariel-avatar

    Lenka Ariel


    Couldn't tranfer data from my S9+ to new S21 ultra after at least 10tries the app kept asking to update it, while it was up to date & even uniinstalled and installed again several times :( ... ***(i sorted the issue eventually, despite app kept asking me to update my old phone repeatedly, while I clearly identified which is supposed to send data & receive data... in fact it was actually my new phone that needed to be updated, maybe you can edit this error message) thanks

  42. Darkknight-avatar



    Outstanding Flawless Transfer of all data pics, videos music. Perfect.. Highly recommend

  43. Doug Dagostino-avatar

    Doug Dagostino


    It will not connect to a new S21. After much searching the following day I finally got it to connect. You have to go to the settings and allow access to everything on your phone. It is turned off by default for security reasons but Samsung's website didn't seem to mention this. If they made this point very clear and obvious as a first step then the process would have been much easier. Also the error message was a complete joke.

  44. alcoholica-avatar



    *edited. It's working now :) Previous review was User error, I had forced stopped some essential apps my new phone. Did a reset and it works smoothly w/no issues at all. Thanks for the quick response. 5 stars

  45. GalaxyAsh-avatar



    Awesome 👌🏻 simple way to make your new phone layout the same as previous. I have just used this app for at least the 6th time to switch my S20 Ultra to my new S21 Ultra, and as always, it worked perfectly 😊 the one thing I would love to see is the ability to move personalised Themes from Theme Park, I always lose them when switching, the Galaxy Themes is just inconvenient because they're still available in purchased items, but Theme Park "Themes" are completely lost unfortunately.

  46. Don Wheatley-avatar

    Don Wheatley


    On my last phone it gives me optionTo transfer from or to. Phone,my new phone only gives me option to transfer to phone So i cant tramsfer data froom old to new

  47. Melody Steenbergh-avatar

    Melody Steenbergh


    It was so easy to use and switched from an HTC to a Samsung with no problems.

  48. Tom Sekuterski-avatar

    Tom Sekuterski


    Very easy to use. Transfered from Motorola to Samsung cells.

  49. S R-avatar

    S R


    I have the new S20 ultra note and have tried 3 times to install is. And transfer from a S10+. An it like the other guy said takes forever to install. I have sat for 2 hours waiting. This is by app.

  50. Grim Reaper-avatar

    Grim Reaper


    Does not work for my LG G6 plus device. No options for to receive or send and data i have already asked samsung fir assistance to fix the issue. No option comes up fot send or recieve data. It just goes straight to wi-fi without seeing those options or the andriod option are misding as well. Yes but you should make it work for non Samsung to Samsung device. Or vise versa because people would ages with me if you have that feature. I'm your old app used to do it no problem there

  51. Synery Monyde-avatar

    Synery Monyde


    I made a back up with this app and a program on windows 10, then I made a factory reset to stop some minor software glitches that happened overtime. Somehow I was sure that this app makes backup of apps and it's data but I was schocked to see no data in my apps. Why is there no warning that this app does not back up applications' data? I lost very important data, please tell me that this data is stored in my backup files on My PC and it is just failed to upload to the phone. Hope you answer.

  52. We Ka-avatar

    We Ka


    Just got my S21 ultra, moved from iphone to samsung but it is painful process to move data ie photo video and whatsap history chat. I have uploaded all to my icloud but it can't be fully downloaded to samsung. It is only limited to 30days photos and videos and zero result of whatsap chat history. I am about to give up with this experience.

  53. Brian Anderson-avatar

    Brian Anderson


    You need to bring this app back to the play store for new devices. My work has android enterprise and now I cannot run the smart switch app if im forced to download from the Galaxy Store. It says its restricted and Google are blaming Samsung for breaking the system by not using the play store.....Its a free app for gods sake...its not like it costs you to have it on the play store. Stupid decision Samsung....FYI Phone is an A21s

  54. General Patten-avatar

    General Patten


    When pairing with another device, smartswitch will decide which device will be the sender, irregardless of what you want and what you tell the program you want. Major flaw!!

  55. David Edwards-avatar

    David Edwards


    Seeing as I'm looking at getting an S21 U5G without expandable memory, this app will be used alot, but "wireless transfer to a mac (or pc)" rather then cable only will be the major update. Then backing up data could be simply an overnight sync. Hope the developers bring this feature in ASAP.

  56. Dave Lockwood-avatar

    Dave Lockwood


    S9 to S21 should be an easy transfer but both phones just searched endlessly until I let Google handle it for me. I lost a lot of info but it took a few seconds to do what samsung couldn't with their own products. With samsung since S3. Should be fun trying new phones.

  57. Dan Vasinuto-avatar

    Dan Vasinuto


    Only option is to send. I need to receive data from an old tablet but that option isn't available.

  58. Gregory King-avatar

    Gregory King


    I'm unable to transfer wirelessly from an LG Stylo2 Plus to a Samsung S21 Ultra. Smart Switch app is on both. They see each other during the discovery phase but times out and prompts to use the PIN. Using the PIN method makes no difference. I've tried to affect transfer in as many ways as I can think of without success. Any ideas?

  59. Robyn Johnston-avatar

    Robyn Johnston


    About 1/3 of my information transferred which is a guestimate because I lost all of my calendar stuff, not all of my apps transferred and I have to manually enter everything and now I have to guess as to when my appointments are!! I am extremely unhappy. I wish I would have screenshot my calendar! Lesson learned.

  60. Ken Adrian-avatar

    Ken Adrian


    I would like to thank everyone involved in this program. It clones my phone perfectly, and eliminates all the anxiety of getting a new phone. Of course, you may still need to re-download some apps and log in. Really like how this app instructs us on how to back up chats.

  61. Chad Nado-avatar

    Chad Nado


    Use to be good, now it turns the other device off when you use the cord, and then the wifi version takes 8 days to transfer what happened use to be the best transfer app on the market

  62. P A-avatar

    P A


    Tells me I can store it on a usb storage device, successfully puts data on USB storage, but there's no way to restore from usb storage to phone. Found this out after I returned my old phone, so I've lost all my information.

  63. james gergett-avatar

    james gergett


    Good way to transfer everything from your old phone to your new one. Just install on both phones, make sure they're fully charged and sit them next to each other whilst doing the transfer. Also works with Samsung tablets

  64. Rick-avatar



    Works well, transfers my files & data as I want. Very easy instructions in transferring from my Samsung Galaxy Mobile to my Samsung Galaxy Tablet. 10 STARS ********** Rick

  65. DarPlayz-avatar



    Somehow I cannot there's no option to receive any files at all. It just takes me to the screen where you send files but you can't receive any. Please fix this.

  66. Brett H-avatar

    Brett H


    Does not work to transfer data from an LG G7 ThinQ. This seems to be some sort of software error as neither the USB to USB or wireless connection works between the S21 and LG G7. As soon as the app attempts to connect, a horrible audio buzz comes out of the speaker on the LG G7.

  67. A Google user-avatar

    A Google user


    I used this to put things across from one Samsung to another my only problem I have is if I go on Facebook to upload photos they aren't in order photos and videos are first from last year so having to scroll through all my pictures to get to the right one . yet in order on gallery and albums

  68. Mark C.-avatar

    Mark C.


    A little finicky, make sure both devices are connected to the same wifi. I've used this probably 10 times over the years for phones and tablets, and it's always gotten the job done.

  69. A Google user-avatar

    A Google user


    Keep loosing connections. Never completes transfer. Tried several times

  70. James Wagner-avatar

    James Wagner


    This app is awesome! Got the S10+ and this app transfered absolutely everything from my old phone including home screen apps and email set up. I didn't have to spend a whole day setting up my phone from scratch.

  71. Mike Ross-avatar

    Mike Ross


    Works great for my old Galaxy S7. Highly recommended. If you want the same layout as you have on your old phone you will be happy with this app. Plus its fast too.

  72. Ricardo Leone-avatar

    Ricardo Leone


    perfect and efficient (even if resuming partial transfers)

  73. Clarabelle Ruth Hailmary-avatar

    Clarabelle Ruth Hailmary


    Switch doesnt allow for food securities Useful and helpful, outside of a few cookies/bugs in security, its been a good experience withthe online community

  74. George Dougherty-avatar

    George Dougherty


    Works okay, doesn't transfer everything, mainly contacts.

  75. kemziee-avatar



    this works great honestly. I had to transfer some stuff from my old phone to my new one because Samsung cloud didn't work. all my stuff got transferred with this app pretty nicely.

  76. B-avatar



    Either it does not work or the instructions are not good enough. I have had a frustrating time trying to link a new samsung with my old samsung using their smart switch app..... it should be easy...?

  77. A Jain-avatar

    A Jain


    pretty good for limited purpose but I think Samsung needs to bring the its keys app or something equivalent back which synchronizes and prioritizes your contacts etcetera according to your preferences and choices. Just like Blackberry used to and we all miss that

  78. siva raj-avatar

    siva raj


    I used smart switch in my Motorola G5s plus to backup data in external storage. When i tried to restore the data, Back up file was not showing in smart switch app. But the backbup files are available in memory card Does it work only for Samsung phones????

  79. Danielle Scheepers-avatar

    Danielle Scheepers


    It will under no circumstances let you switch from a S8 to a S20 Ultra. Doesn't matter what permissions you grant, which cables you use or what networks you connect to, it won't work.

  80. Leo Miller-avatar

    Leo Miller


    The process was flawless on multiple devices.

  81. Kathi Flanders-avatar

    Kathi Flanders


    I have to login for my email each time and it sends me verification codes to verify it is me. Then have to change passwords on all devices! I can't uninstall, only says I can update!

  82. mousomi shahariar-avatar

    mousomi shahariar


    I'm unable to receive data from Samsung A71 to Vivo phone. Try this for 3 days. But Samsung can't find Vivo phone with Wi-Fi. Very upset about that.

  83. Karyn-avatar



    Poor Redesign makes it too easy for individuals with visusl loss and dexterity issues to select wrong choice. My version was updated eithout my consent after factory reset and there is no way to copy old version from tablet to phone without this app

  84. Wilhelm Grobler-avatar

    Wilhelm Grobler


    Been trying to copy the files from my Huawei P30 to my S21 but it keeps failing. Both wireless and with a cable. It's Android to Android. Go to Huawei for some tips on how to get this done, because it seems like you need help.

  85. Adam Caudell-avatar

    Adam Caudell


    Failing to allow update to app, also fails to allow for transfer wireless option without update. Not able to update app with current phone.

  86. Xiaohua Yu-avatar

    Xiaohua Yu


    It does not copy the app data. Samsung also makes it hard to copy non-samsung app data to Galaxy S21. Samsung cloud does not back up non-samaung app data and it does not allow restore from google drive. Do not understand why!

  87. Sammer Khalili-avatar

    Sammer Khalili


    I don't understand why whatsapp is very complicated to transfer versus iPhone makes it simple. The only option i was given was third party applications.

  88. Anna Buettner-avatar

    Anna Buettner


    How can you back up your phone when it is stuck in safe mode? Won't allow me to download the app. Doesn't do much good for my situation.

  89. Jim Reed-avatar

    Jim Reed


    It helps me with keeping in touch. With out it I was missing a lot of people trying to get in touch with me Response time is much better.

  90. Terry Sperring-avatar

    Terry Sperring


    Frustrating, l have used this app for years, but now it doesn't work at all on my new iMac Big Sur desktop computer.

  91. Barbara Shillings-avatar

    Barbara Shillings


    Unable to switch, or backup. This was a used phone. Was not new. Metro still sold it to me. Having difficulties setting up. Unable to use SIM card. Very di

  92. Charles Man Kit Lee-avatar

    Charles Man Kit Lee


    I am a samsung fan I used this app to transfer my data from a50s to s20fe 5g well done

  93. Robert Boop-avatar

    Robert Boop


    Had trouble with one of 2 Galaxy 5, phones with installing app but worked great on 7 transfers from discontinued phones. This five stars were well earned.

  94. Laura Francke-avatar

    Laura Francke


    Worked great to transfer all your apps and anything else you may want from old phone to new.

  95. Deborah Harris-avatar

    Deborah Harris


    I was willing to try. But the openness of the device. Showed up trust worthy for me. Just the annoying prepy person that tells everything!

  96. Ken Xing-avatar

    Ken Xing


    Essential when moving data between phones. Can be very janky when transferring over wifi even if the signal is strong.

  97. Vishnuvardhan Reddy-avatar

    Vishnuvardhan Reddy


    After selecting items to copy it says disconnected every time

  98. Pawlo1982-avatar



    Make copy from note 9, try use another device not Samsung, and smart switch support other os to restore and backup, now I'm lost all message, cant restore on another programs because backup is in smart switch systems, only solution in my case is buy Samsung device to read old messages or restore and use another programs who really support all os , nice trick to keep old users Samsung

  99. louise curtin ramseur-avatar

    louise curtin ramseur


    i really only used it to transfer my sms/other texts (i use google messages), which it did not do. it did make my s20 display look super horrible though, and has no option to undo anything.

  100. Jignesh Mistri-avatar

    Jignesh Mistri


    One of the worst app to transfer the data during switching mobile. I would report negative if play store allows it. Every time fails to connect

  101. Rob Ladove-avatar

    Rob Ladove


    Has always worked great for me when getting a new phone and switching content over to new device

  102. Pruthviraj M-avatar

    Pruthviraj M


    The only best app by Samsung. BACK & RESTORE works so fast and with 100% quality. Thank you Smart team. Name of this app is really worth it. Tc

  103. AJ-avatar



    Currently not allowing me to get all my messages from samsung s10+ to s21+. I hope this is fixed soon.

  104. Kevin Finch-avatar

    Kevin Finch


    Useless. While connecting devices the app keeps turning off the wifi, then tries to reconnect and loses the connection with the old device.

  105. Matthew Harrison-avatar

    Matthew Harrison


    Pointless app. It hardly set anything up. Accounts are not copied across. Home screen isn't the same as old phone and had to sign into everything again. May as well just used Google restore.

  106. JL H-avatar

    JL H


    Waste of time. This app has really no much function. It doesn't transfer all my iPhone data. It gets stuck forever on "organizing transferred data." Samsung support over the phone is of no help.

  107. Sizwe Mbatha-avatar

    Sizwe Mbatha


    Excellent it help me a lot on transfering the files that I needed to use on my new device keep up guys on doing the good and easy work us with this app we manage many things

  108. Fazura Wilson-avatar

    Fazura Wilson


    I lost almost all the pictures and videos that I kept for years in my mobile phone because Smart Swicth did not copy all the pictures and videos even though I had marked the tick on the photos and videos. Very sad and disappointing😭😭

  109. Mike Fina-avatar

    Mike Fina


    Not so smart. If your screen locks, you have to start over. If you get an email, you have to start over. If you get a phone call, you have to start over. The last 1% takes longer than the first 99%.

  110. dawn hawksley-avatar

    dawn hawksley


    Couldn't transfer data from huawei Pro 30 to Samsung s20 by either method. What do you suggest? Frustrating!!

  111. N N-avatar

    N N


    Samsung's product connectivity and interlinking is impressive. I really miss having my IR blaster but that has nothing to do with this app.

  112. robin Redbreast-avatar

    robin Redbreast


    i love this game but for about a week now it has quit loading

  113. Alan Sandleman-avatar

    Alan Sandleman


    Not installed on new phone as sales rep said. Won't download without separate wifi.

  114. Alexander Fogarty-avatar

    Alexander Fogarty


    Really helpful and easy to use .

  115. M.M. Rasool-avatar

    M.M. Rasool


    Really a great app.Cast off my worries when i wanted to transfer my apps and data from old samsung note 10 to note 20 ultra.

  116. Lalit Bokolia-avatar

    Lalit Bokolia


    Best ,fast, secure, and easy to use app for transfer your all stuff from old phone to your new galaxy.. Thank you samsung

  117. Daniel Tansey-avatar

    Daniel Tansey


    Makes it much easier to switch phones and keep all your media and files from the old to the new and its easy to use

  118. Randolf Richardson-avatar

    Randolf Richardson


    This app doesn't work. My phone's can't find each other over the wireless network and there's no place to manually enter the PIN codes.

  119. Yudhisteera Wedisinghe-avatar

    Yudhisteera Wedisinghe


    Excellent app and its very useful . User friendly . I am using its for my Samsung Tab S4 working perfectly ..👍

  120. Ata Sheikh-avatar

    Ata Sheikh


    Nice application easy to use..if possible should allow teansferring data from samsung phone to other android phone

  121. Ralph Moore-avatar

    Ralph Moore


    Easy to use . Big improvement over past experiences with setting up new phone.

  122. Ruben Rosental-avatar

    Ruben Rosental


    Very easy to use,good transfer of data and photos

  123. Gokul Purohit-avatar

    Gokul Purohit


    Nice application but sometimes it broke the connection when call received...

  124. the joker-avatar

    the joker


    Problems with connection via cable after Android 11 update

  125. A E Samura Jr-avatar

    A E Samura Jr


    Great app transfers very fast. Amazing

  126. Jeremy M.-avatar

    Jeremy M.


    Made my transition between a Pixel 4 and Note 20 seamless and also made it dead simple to add all my apps, etc to my S7 tablet.

  127. David Flores-avatar

    David Flores


    Very very nice and easy app very smart to move info and all to another samsung or any other brand ,good job and keep it up

  128. Christine Cooper-avatar

    Christine Cooper


    Works really well when transferring data from old mobile phone to a new mobile phone

  129. chamkaur singh sekhon-avatar

    chamkaur singh sekhon


    I have been trying to get transfer the data from old Samsung to new Samsung Galaxy phone. The app still showing my new phone as old phone and asking to transfer data to old phone.

  130. Dustin Oxendine-avatar

    Dustin Oxendine


    This app is definitely a recommended for transferring data from one device to another.

  131. Charlene Judkins-avatar

    Charlene Judkins


    This app does not work properly.. I uninstalled it after 20 minutes of trying to transfer data from my old phone..

  132. Abiha Mukhtar-avatar

    Abiha Mukhtar


    this app is so helpful! my all the data transfring problems have only one solition which is this app!

  133. Ruth Knopp-avatar

    Ruth Knopp


    Small trouble. Did twice. Some reason it erased once I changed sim card. Then had trouble reconnecting

  134. Your Own Pharmacist Pritesh Sharma-avatar

    Your Own Pharmacist Pritesh Sharma


    After getting all my data from old phone I am unable to use Samsung pass its showing that my phone is rooted.

  135. Isabelle Coonley-avatar

    Isabelle Coonley


    Excellent job transferring ALL my data: videos, images, audios & texts!!!

  136. Leonard Popa-avatar

    Leonard Popa


    Amazing! It copies everything from my old phone and moved it to my new phone. My new phone looks and feels like my old phone.

  137. Yvonne Aldridge-avatar

    Yvonne Aldridge


    Easy transfer, makes it simple to set up your new phone in minutes.

  138. Chas Stringer-avatar

    Chas Stringer


    This could be a great app but sometimes it doesn't really sink and save the way it's should

  139. Jennifer Rhodes-avatar

    Jennifer Rhodes


    So helpful, accurate and user friendly for all ages and ability levels.

  140. Ali Malakooti-avatar

    Ali Malakooti


    It's the best mover most better than mi mover . Even works on android 4.1 ! Fantastic! !!!!

  141. OmagaMk3-avatar



    Couldn't move over my Iso's for ppsspp and other emulators but did everything else very quickly.

  142. Hesam Alizadeh-avatar

    Hesam Alizadeh


    It didn't restore my Bluetooth devices, any of the app updates, account information, etc

  143. Tim Winslade-avatar

    Tim Winslade


    Terrible app. wont let you transfer to a pc! misleading

  144. stacey burnley-avatar

    stacey burnley


    This Was Very Important When I Wanted 2 Transfer Files From 2 Other Phones From The Past Just Recently.It Did Take 2-3Hrs But It Still Did An Excellent Job.Thankyou Samsung

  145. Ginger Luke-avatar

    Ginger Luke


    I requested Nokia 4.2 to accept transfer info from Samsung S7, but met noncompliance,

  146. Silver Hoe-avatar

    Silver Hoe


    Keep on stuck 99% by cable .if wifi then stuck at 10%. Have no idea what issue

  147. Julia Yusupov-avatar

    Julia Yusupov


    Great for transferring your information for old phone to new phone

  148. Diana Gray-avatar

    Diana Gray


    I love it, but when switching to another Android phone it gives me trouble, otherwise it's good

  149. Raghav Rai Singla-avatar

    Raghav Rai Singla


    Never transfers in one go. Fails multiple times in between

  150. Anthony Windon-avatar

    Anthony Windon


    Keeps crashing every time and it won't transfer my messages or call logs