Samsung Smart Switch Mobile APK

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Last updated: Thu, 15 Oct 2020 3:08:14 UTC
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Samsung Smart Switch Mobile apk

APP Information

Download Version (370803100)
Apk Size29.75 MB
App DeveloperSamsung Electronics MSDG
Malware CheckTRUSTED
Install on Android4.0.x and up

Download Samsung Smart Switch Mobile APK

App Description

Samsung Smart Switch Mobile is android,easymover,tools,smart,switch, content rating is Everyone (PEGI-3). This app is rated 4.69 by 61 users who are using this app. To know more about the company/developer, visit Samsung Electronics MSDG website who developed it. apps can be downloaded and installed on Android 4.0.x and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1567151+ times on store. You can also download APK and run it with the popular Android Emulators.

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™. 

▣ Who can transfer? 
• Android™ owners 
- Wireless transfer: Android 4.0 or higher
- Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a Mobile AP.) 
- Wired transfer: Android 4.3 or higher, charger cable, and a USB connector 

• iOS™ owners - use the option that’s best for you: 
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector 
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID 
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started 

• BlackBerry™ owners 
- Wireless transfers: BlackBerry OS 7 or 10 (Mobile AP) 
- Wired transfer from your BlackBerry device to your Galaxy: BlackBerry OS 7 or 10 for transfers via USB connector

• Windows™ Mobile owners 
- Wireless transfers: Windows OS 10 
* Note: For more information and step-by-step directions, go to

▣ What can be transferred? 
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only) 
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher). 
* Note: Smart Switch scans and transfers content stored on the device and from the SD card (if used). 

▣ Which devices are supported? 
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2) 
* Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility. If your S2 does not work properly, please try after firmware update. 

• Other Android devices: 
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices. 
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a 'Transferring media files (MTP)' USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialise” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

※ Application permissions
The following permissions are required for the app service. 
[ Required permissions ]
. Phone: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Location: Used to connect Galaxy devices using Bluetooth

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

App ChangeLog

  • Fix bug and Improve usability

App Screens

Samsung Smart Switch Mobile App Screen 1Samsung Smart Switch Mobile App Screen 2Samsung Smart Switch Mobile App Screen 3Samsung Smart Switch Mobile App Screen 4Samsung Smart Switch Mobile App Screen 5

Apk scan results

Apk Scaned By TotalVirus Antivirus, Was Risky.Detected 2 From 55 Scan.
Scan Stats:confirmed-timeout:0|failure:2|harmless:0|malicious:0|suspicious:0|timeout:0|type-unsupported:11|undetected:61|
Name:6C6E265935CAA7DEEF3A4C02C16C0D51 SHA-1:27bda05b6eb99ed7d31027b1a4d751dfbe2a6e34 SHA-256:af44dab7254c3ae28afbefe0a7aac32ccfc9b7fa512210f0d84cae8c46d9a177 SSDEEP:393216:bspkmWoYXJDJqeiGgK4wFazwDs6ZBe3mtyBc3ddEzLfmf0:bUkmoJJriKJFfsPWwSuzLfm8 File type:Android Magic:Zip archive data, at least v1.0 to extract File size:31194934 Uncompressed Size:51489694 Contained Files :1775 Contained Files By Type:crt:1,css:1,dex:3,gz:1,jks:1,jpg:2,map:1,ogg:3,png:565,snb:2,so:36,txt:132,xml:5,


requires following permissions on your android device.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

change network connectivity
Allows the app to change the state of network connectivity.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

delete all app cache data
Allows the app to free phone storage by deleting files in the cache directories of other applications. This may cause other applications to start up more slowly as they need to re-retrieve their data.

download files without notification
Allows the app to download files through the download manager without any notification being shown to the user.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

measure app storage space
Allows the app to retrieve its code, data, and cache sizes

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

manage preferences and permissions for USB devices
Allows the app to manage preferences and permissions for USB devices.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read Usage data
Provides access to device usage history and statistics. Usage data is aggregated into time intervals: days, weeks, months, and years.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read call log
Allows the app to read your phone's call log, including data about incoming and outgoing calls. This permission allows apps to save your call log data, and malicious apps may share call log data without your knowledge.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your own contact card
Allows the app to read personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

write call log
Allows the app to modify your phone's call log, including data about incoming and outgoing calls. Malicious apps may use this to erase or modify your call log.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify/delete internal media storage contents
Allows the app to modify the contents of the internal media storage.

modify your own contact card
Allows the app to change or add to personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

edit your text messages (SMS or MMS)
Allows the app to write to SMS messages stored on your phone or SIM card. Malicious apps may delete your messages.

read your Web bookmarks and history
Allows the app to read the history of all URLs that the Browser has visited, and all of the Browser's bookmarks. Note: this permission may not be enforced by third-party browsers or other applications with web browsing capabilities.

read Home settings and shortcuts
Allows the app to read the settings and shortcuts in Home.


Certificate Issuer:C:KR, CN:Samsung Cert, L:Suwon City, O:Samsung Corporation, ST:South Korea, OU:DMC, email:[email protected]
Certificate Subject:C:KR, CN:Samsung Cert, L:Suwon City, O:Samsung Corporation, ST:South Korea, OU:DMC, email:[email protected]





Interesting Strings


Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Tim Heersma-avatar

    Tim Heersma


    Everything transferred, but... I was transferring from the Galaxy A5(2017) to the Galaxy A51. I did the wired connection and it transferred many, but not all of my apps. Tried the wireless transfer immediately after and all the rest did transfer. You will still have to re-enter logins on some apps requiring it. Overall it worked well

  2. Pra M-avatar

    Pra M


    app It's unreliable and lacking. You can't backup and import without an SD card or removable storage and you can only keep one backup at a time. If backup your whole phone and then backup one app, that backup will be deleted. Smart Switch doesn't backup app data. It's so annoying and frustrating and makes me think of how easy desktop filesystems are. This app did bring all of my "memos" from my S5, however, so I'm giving it a 4 out of 5

  3. Leonardo Marchesi-avatar

    Leonardo Marchesi


    apk This application is useful and done decently. It allows you to choose what data to transfer with exeption of some data from different manufacturers like Whattsap. Unfortunately for my mobiles (Grand Neo -> A40) it was not able to transfer my whole rubrica contacts and it doesn't tell you which contacts couldn't transfer (it calls them just "contacts in reading" ??). So you will have a geopardized rubrica with holes. Contacts are the first data you want to transfer completely without loosing part of them randomly. Surely room for improvements.

  4. toriless-avatar



    download Keeps installing the same update over and over and then crashes. Uninstalling was required. Even after reinstalling and then also reinstalling the driver, which takes several minutes each it stiil will not connect even though Galaxy S10 appears under This PC. It will state update REQUIRED, yes or no, no exits, yes starts the update and it crashes and exits. What do you not understand?? "It works for me has never been an explanation". I have a degree in programming and the usual pile of certs

  5. Mark van S. - PHANTASIA-avatar

    Mark van S. - PHANTASIA


    ios It does not work very well, Apps like 'WhatsApp', and 'Message's' are not completely copied and activated from one Samsung device to the other Samsung, where its copied too. Even not with the same Google or Samsung Account. What is copied correctly, is audio files, videos and photos.

  6. Sophie Button-avatar

    Sophie Button


    anleitung I have recently moved from apple to samsung and have been super disappointed to find out that Apple does not export their contacts to sim...I must say it hasn't shocked me owing to how inaccessible they are with other software/companies. HOWEVER, this app has totally saved me and allowed me to seamlessly transfer my contacts using my apple ID. What a God send. Highly recommend!!

  7. Danielle theHanyo-avatar

    Danielle theHanyo


    app download I've used it in the past and loved it but for some reason it isn't working right this go around. My old phone (Note 4) is handling it well. My new phone (Rebel 4) isn't giving me the option on whether to send or receive anything. So instead I have 2 phones both trying to connect to send files over and not even finding each other during the process. It's supremely frustrating since both phones have completely updated forms of the app.

  8. Pearl Pxrslow-avatar

    Pearl Pxrslow


    kann nicht installiert werden This app is terrible (in my opinion). I have tried to connect wirelessly over 20 and it still will not work. I haven't got a cable to connect either. When the app says about a code, where are you supposed to put that? I have even got the phones right up next to each-other and it still says can't connect (with 4 WiFi bars also). Altogether I do not recommend this app. 😐

  9. lori almen-avatar

    lori almen


    pc I downloaded the app on my j7pro today, i tried both wired and wireless transfer from my iphone 6se to this device. However, it only copied 4 videos out if the 30 i have stored in my ios device. My video files dates back from 2018 to 2019, i want to save them to this phobe sibce im low on memory on the iphone. Any suggestions?

  10. Leah Smith-avatar

    Leah Smith


    apk download A pretty exceptional switch app for the most part, however I did experience duplicates and triplets of (of all things) messages and pictures. I was walked through the switch (had two defective phones) so even with the walk through it reproduced in 2s and 3s. But with that being said everything else was amazing and super easy and on point. And one of the times of switching I was told to use the at&t switch as well, so im not convinced THIS wasn't the culprit to the repeating texts and pictures.

  11. ray t-avatar

    ray t


    I dont care what others think, this program os amazing, puts everything back where you had it. I just wish that there was a feature to do this remotely say when you are unable to use the screen but the rest of the phone functions just fine. Would love to see a screen mirror that you don't have to accept on the device before allowing it to work. Ty samsung and devs.

  12. Matt Chua-avatar

    Matt Chua


    I like this app but, the apk category is backuping both apk and apk's data and when restoring both apk and its data will restore which is i dont want, i only want to restore the apk's data for my games. Plss make an update that has an option to restore only the apk data plsss samsung!!!!, I promise that i will rate your application 5 star if you did that plss SAMSUNG!!!

  13. danny cartini-avatar

    danny cartini


    Upgrading my s7 to a s20. Smart switch does not backup or transfer app data. When you have over 100 apps on your phone and many of them have login credentials and/or any data, even data in apps that dont have login credentials, none of this is transferred. Your apps will be transferred, but all your data and customization within them is gone. This its self makes switching from an old phone to a new phone an awful experience. If apple can transfer your app data & credentials, why not in android?

  14. Raz N-avatar

    Raz N


    Fix this issue already!!! Upgraded from S8 to S20 and Android Auto stopped working. Was told by Samsung advisor that the issue is with Smart Switch and currently the only solution is a Factory Reset. Was waiting for a fix for few months now as hard reset is too drastic and you should really include a fix in a software update. Please!

  15. Tajare Taylor-avatar

    Tajare Taylor


    I have tried transferring everything to just transferring my messages and even disabled the apps control of disabling my wifi because it kept turning it off, and the phones still keep getting disconnected. Trying to get data from an LG v40 to my new Note 20 luck. Waste of time. So annoyed and disappointed in Samsung. I tried switching back because I thought things had improved since I last had one of their products almost 6 years ago. But nope, should've stuck with LG.

  16. Random 4400-avatar

    Random 4400


    Takes a while and it doesn't move all the data in some apps to another one but overall I'm pretty impressed i used it to copy my data from my galaxy S10 to my galaxy A31 it Take a while and the devices do warm up a bit but it does it's job better than expected

  17. Teisha Mills-avatar

    Teisha Mills


    Thank you VERY much for your quick response, appreciate it. and I fixed the stars. (leaving my comment incase it happens to someone else). what do I use to get things off a galaxy to a different phone (LG). original- On one phone it tells me receive or send, new phone just wants to send info..... no option to receive data.

  18. Sherry Hoffman-avatar

    Sherry Hoffman


    It took a little longer than I expected, but it was reallya good experiance. Not to have to download all of my again. It saved me a lot of time. It saved me a couple of weeks. I would have to download all those apps again. Never mind having to look for them too. Thank you samsung switch.

  19. Abul Lakhani-avatar

    Abul Lakhani


    The device is getting disconnected again and again.. did everything possible like re-installing the app on both the phones. I am trying to transfer data from my note 9 to note20 ultra. Kindly resolve the issue at the earliest.

  20. marc krigel-avatar

    marc krigel


    (1). Still must wait for connection to fail before providing a pin (2). Samsung uses unintelligent contact transfer. When contacts are copied to another device, they are not logically merged into the receiving device, contact by contact. Worst case: a potential doubling of the size of contact database on the receiving device. Are "Groups" are correctly repopulated if they exist on the sending device but not predefined on the receiving device?

  21. Justin Foo-avatar

    Justin Foo


    I have gotten a new phone Samsung S20 and im unable to open this app due to the security policy restrictions. i have called samsung and they have told me to send feedback via samsung members app. its not a pleasant experience when your just gotten a new phone and unable to transfer your data accordingly. its seriously frustrating.

  22. Heather-avatar



    My S9 plus stopped getting any updates from Samsung in December! I know others that have received several since then. I was told to use this app.. 👎 Wouldn't work. I think I'm going with another maker next time. I paid big money for this phone. 😕 Update: Samsung response: "Sorry for your convenience.." That's it? Well, me too.

  23. Kris Hudson-avatar

    Kris Hudson


    Devices connected after several attempts. However, the app on the new device only gave me the option to send data to my old device instead of receiving it.

  24. Darryl Trimming-avatar

    Darryl Trimming


    I was very pleased with results when i first used it, upgrading from my Note 4 to my Note 8. Since then there have been a number of updates to it, which I'm eager to see in action. But that will have to wait a while .. until Samsung comes down to earth again with its prices!

  25. T Turner-avatar

    T Turner


    I have a Samsung Galaxy S20, I just bought a Samsung Galaxy Note 20, I was trying to use the Samsung Smart Switch app to transfer data from my S20 to my Note 20, as I was setting my Note 20 up the smart Switch app came up, when the note 20 connected to my S20 it stated, (Security policies restricts use of smart switch) on my S20, and then closes the app

  26. Al Mojica, Jr.-avatar

    Al Mojica, Jr.


    Technology shines here. This exceptional Android application (Smart Switch) just *safely and securely - transferred my device data to another (master reset) in just a few minutes. **Saves valuable time from an otherwise "manually" re-entering of data.

  27. the salty mushroom-avatar

    the salty mushroom


    Edit: So i downloaded it of the Galaxy Store. It worked but the fact that i needed to go there is.......At least the App worked. If I yalls can't download it, go the the Galaxy Store. Thank u dev. Upgraded from a Galaxy J7 Refine to a Galaxy A21. It worked in the old phone I had before the J7 Refine and was able to transfer my data. However, in trying the transfer my data, I tried to download the app on my A21. However, it can't for some reason. Please fix this.

  28. Weldon Young-avatar

    Weldon Young


    1st Reaction: High Expectations / 2nd: Disappointment / 3rd: Realization of Android limits ! __ Have backup transfer capacity - on Xiaomi to Samsung, USB cable failed likely due to Xiaomi MTP error / WiFi method worked. With off brand transfer: setting & game progress did not transfer to new device, as description states. But oddly, one tool app transferred with functions not downloaded from the Google Play Store, because of that app now works on new Samsung. Why doesn't Android function better

  29. Tyler Henderson-avatar

    Tyler Henderson


    Seamless transfer from Samsung to Samsung devices and even many other brand and type devices. Literally transfers everything from contacts, text messages, settings and so much more even down to you browser bookmarks, search history and even your phone wallpaper. Frickin awesome!!!

  30. Alex McMillan-avatar

    Alex McMillan


    This app has really improved. My migration from s9 to s10e was great. All my apps restored in the same places, 50% probably were automatically logged in with all data restored least painful phone move I have ever had. Really happy

  31. Chelsey Andrew-avatar

    Chelsey Andrew


    Waiting for download...................................... did not give any option to approve access. I clicked the download button, and got the waiting signal for about half an hour before I gave up. Got my stuff moved to my new phone, no thanks to this app.

  32. guildgaming-avatar



    Won't let me transfer things to it. Says it's an old one and it's new, completely useless for what I need it to do. Fix, and I will then rate as according. For now it fails at its own supposed job by assuming what I'm trying to do.

  33. Brian Saravia-avatar

    Brian Saravia


    Super useful, made the transition from one device to a newer one super easy. Keep in mind you need to make sure to have all your passwords written down cause it will require them to make the full data transfer.

  34. Christine R.-avatar

    Christine R.


    Im trying to transfer just text messages guess what its been at 100% with a min left for nearly 2 hours!!! Seriously i want my texts (from one person) on my new phone! My next step will be transfer with an sd card because this apps is failing at a simple task!

  35. Big C.-avatar

    Big C.


    Keeps installing the same update over and over and then crashes. Uninstalling was required. Even after reinstalling and then also reinstalling the driver, which takes several minutes each it stiil will not connect even though Note 9 appears under This PC. It will state update REQUIRED, yes or no...

  36. Elizabeth Tillman-avatar

    Elizabeth Tillman


    Like the details of this project and application process for free online and offline services for free and open source code and the latest version on this site and it's all abouts on the site and on this page of this app I am Currently working with an Using in this Particular Google store in my phone and email account and the latest update from my phone and email account for the up and down process of being a new development plan for my phone company and my phone and email account for all them

  37. Justin R-avatar

    Justin R


    Demands permissions to Phone (used to conform your phone number)... alright, fair enough I guess. But the rest? "Call Logs (Used to transfer call history), Contacts (Used to transfer contacts), Calendar (Used to transfer calendar data), and SMS (used to transfer text messages)"?? Why the hell for?! Nah, screw that, I'll go with another vendor, y'all lost me for good, gettin all creepy with data mining.

  38. Siddharth Kumar-avatar

    Siddharth Kumar


    Not good app but 1 feature good data share. I install recently app working good but after smart view not working. My phone automatically switch off, heavy hanging and heavy heat.

  39. Stoneboat ML-avatar

    Stoneboat ML


    So far, pretty bad. Trying to back up Notes. Selected them in Preferences. Backup (to PC) starts just fine, but keeps disconnecting before backup writes anything. Phone says it's connected.

  40. John Hulson-avatar

    John Hulson


    Transfers some of stuff? Then after figuring out the lack of stuff transferred, it won't uninstall. Update 10/02 Jesus Christ! It's like a virus that keeps re installing itself every night. Negative stars!

  41. GraphiCaL TechZ-avatar

    GraphiCaL TechZ


    Previously this app was very good but now it does not connects without pin i have to wait for 2-3 minutes for pin and then need to enter to other device otherwise it is a good app

  42. Denisse Muniz-avatar

    Denisse Muniz


    Im trying to transfer my data onto my new s8, because the other one is so messed up i cant do it wirelessly. I have a cable for it but when i plug both of them in at the same time they either restart or turn off, both on full battery

  43. Jonathan Yun-avatar

    Jonathan Yun


    Rubbish app hardly backup anything you couldn't do yoursel. Doesn't backup app data. Kies was much better. Smart switch might as well not exist.

  44. Fenwa Famakinwa Milhouse-avatar

    Fenwa Famakinwa Milhouse


    Doesn't work I tried multiple times to transfer my photos and videos from my old Note10 to my new Note20 Ultra without success. Extremely frustrated.

  45. Desirae Guerrero-avatar

    Desirae Guerrero


    This is the first app I've ever tried down loading and it forever said "waiting to install" NEVER INSTALLED! I reset my phone, i turned off all other apps and nothing. Wasted my time! Thanks for nothing!

  46. Jefferson Maban-avatar

    Jefferson Maban


    Pretty amazing! I was surprised how fast everything was transferred! Thanks for saving me alot of time..

  47. Carmine Iacono-avatar

    Carmine Iacono


    Simply said - WOW ! ! ! So easy to use, works great, glitch free, and makes it's so reassuring when migrating from any device to Samsung. Samsung customer support is so very helpful.

  48. Subi-man Greg-avatar

    Subi-man Greg


    Wow! 👏 Thank you for making an app that really works. I did NOT look forward to buying a new phone, but this app made the transition manageable and nearly seamless! WTG!

  49. Jakada Imani-avatar

    Jakada Imani


    I have used this app the last two tike I have gotten a new Samsung phone and it works like magic! Almost all of my app, settings and content migrate over with shocking ease.

  50. Michael Rubin-avatar

    Michael Rubin


    It was a very fast and efficient application and I had used it between my old phone and three tablets including my old Tab A, but I can't find or download it on my new phone.

  51. Dave Hawkins-avatar

    Dave Hawkins


    My Samsang galaxy s8 will not do updates and hasnt for over 2 years . It says "Current software is not supported contact local samsung agent" I went to my local samsung agent but they weren't interested . What can I do to get updates.

  52. Angela Starnes Harris-avatar

    Angela Starnes Harris


    As long as you have either Wi-Fi or a cord that will run from one pho e to another, you will transfer Everything off your old phone.💖

  53. Joyce Reid-avatar

    Joyce Reid


    It was working fine. Now it doesn't recognize my phone. The app is telling me to connect to my new device. I'm not using a new device.

  54. Ayelet Dekel-avatar

    Ayelet Dekel


    use gps location for eaht, search near by Samsung device??. just ask for Bluetooth permission, don't lie to the user. UPDATE : in the answer you can see location is not must, but they still require it in the app

  55. madhur NK-avatar

    madhur NK


    Doesn't work for transferring data from my oppo f11 pro to Samsung galaxy s8+. It connects fine but just at the stage when it goes to copy data it says device has been disconnected

  56. Dwayne Kelley-avatar

    Dwayne Kelley


    My old device asks if I want to send or receive. New device assumed it is to send. I don't have anything to send from my new device.

  57. E Hall-avatar

    E Hall


    This app suck's. For being a smart switch, it sure is dumb. I don't understand half of what they tell you to do. It might as well be Greek to me. It doesn't 'smart switch' like it's supposed to do. I'm so ready to take this tablet back breeches half the app s I want aren't compatible with my device. Crazy!!

  58. j f-avatar

    j f


    Great app but in some cases you need to key in the password for the app that it moved and that's. It couldn't be easier

  59. Dorea Keener-avatar

    Dorea Keener


    It only allowed me to send data fromy newnphone and not recieve it, which was especially frustratimg because my old phone had a broken screen and i was not able to send data from it.

  60. Crazy Guy-avatar

    Crazy Guy


    can not find backup file. it sucks. this is second time that happened to me.

  61. Paul Ferrel-avatar

    Paul Ferrel


    Doesnt work it keeps saying this is the old phone!!! This is my new phone! Will not transfer. Dont care what the developer says still getting 1 star..

  62. Oleg Yefremov-avatar

    Oleg Yefremov


    Worked as described. I don't expect miracles but just do what description says. A lot of apps fall short. Thank you for your hard work.

  63. K V Ketan-avatar

    K V Ketan


    Does not work with iOS device. Shows cannot connect as soon as I begin transfer after selecting what to bring

  64. Doris Baker-Krymuza-avatar

    Doris Baker-Krymuza


    I can't get the verification code to work on my new Note 20. How do I enter letters when it only shows numbers? Very frustrating. I must be missing something.

  65. Derek Diamonds-avatar

    Derek Diamonds


    Saved me a lot of time, hassle free, an extremely convenient.

  66. Bob Tom-avatar

    Bob Tom


    I open the app it says update. I click update and its back to the play store screen that has the open option again. This repeats itself and that is all!

  67. Yaier Ron-Rubinstein-avatar

    Yaier Ron-Rubinstein


    Worst customer service! And many fake rating on Samsung Galaxy Store. Don't bother to get service or report error. It's Aug 24 2020 Yet, another lazy reply from service support. They don't bother read the input at all! Previous to this: Worst developer response ever! As they don't go back reading the conversations, repeat same question and more. Speaking as I'm a beta tester and computer engineer myself. Beside it, this is a handful app for backup to SD card and switch device. ... No replay!




    Real app to backup and restore for renewing your android phone system. Good👍🏿

  69. Ubaldo Jose Lopez Escobar-avatar

    Ubaldo Jose Lopez Escobar


    Terrible way of transfering info. Not even half of my apps were installed.

  70. Jarrell Kang-avatar

    Jarrell Kang


    WTH! I selected receive data but instead it sends data. Fix this problem.

  71. Candice Abu-avatar

    Candice Abu


    When installed on the new phone it only sends on recieves. The new phone had nothing to send.

  72. R R-avatar

    R R


    Only need this when getting a new device. So why can't it be uninstalled and only installed when needed.

  73. Esther York-avatar

    Esther York


    Doesn't connect no matter what. Not by cable and definitely not wirelessly

  74. Mahadev-avatar



    I am not able to use this app on a device enrolled by permission restricts error; please advise!

  75. Nishendrick Nishalberto-avatar

    Nishendrick Nishalberto


    You guys need to fix somthing in this app The reason why people use this app is when you need to replace a damaged phone or a broken screen so it can help restore things My older phone cant touch anymore so this app didn't help

  76. Mike Berichon-avatar

    Mike Berichon


    Every time I get a new device I switch info works great

  77. Game Trap-avatar

    Game Trap


    Most stupid data transfer app ever seen.. Transfering to Huawei and Sony was piece of cake This app never connects and on A series device it says Galaxy Samsung sucks

  78. Terry Gross-avatar

    Terry Gross


    All I could get from this app is it couldn't connect. Never was able to do transfer

  79. mandie patterson-avatar

    mandie patterson


    It was extremely easy to transfer everything onto the phone .

  80. peice of shmite gamer-avatar

    peice of shmite gamer


    I am trying to download this app in order to transfer data as this is my new phone but when It reaches the instalation it cancels and says it can't downlad

  81. Michael Dunbar-avatar

    Michael Dunbar


    Did not copy Kindle or other reader as well as my security and other Apps with their settings to my new Galaxy Note 30 5G

  82. Ken Krapf-avatar

    Ken Krapf


    Made transfer of info very easy and fast.

  83. David Marriott-avatar

    David Marriott


    The only downfall is the ads away with the eyes and you'll be fine

  84. Robert Burns-avatar

    Robert Burns


    It doesn't work and it doesn't say where in the settings to turn the switch on which is a asinine place to turn a switch on

  85. Doug Kuhel-avatar

    Doug Kuhel


    Wouldn't let me switch data from other phone, even with transfer cable, lost everything 😠

  86. Talluri Sandhya-avatar

    Talluri Sandhya


    It is useless because it is not connecting cable and wireless so don't install the app

  87. Jason Thompson-avatar

    Jason Thompson


    I am a Samsung only user... this app makes it easy to stick to what I know is reliable.

  88. Gal G-avatar

    Gal G


    Great App. I was able to transfer most items from S4 to A10e. Is there any plans to add BLU to supported devices?

  89. ismail shaikh-avatar

    ismail shaikh


    Transfer speed is slow please fix the problem

  90. Helen Subryan-Ott-avatar

    Helen Subryan-Ott


    Smart switching not working and I'm so stressed out. Does anyone have any suggestions. This app suck now.

  91. ham dz-avatar

    ham dz


    They took all what they can from your personal information including your laptop. Read carrefully user agreement before installing.

  92. The unjust Servant-avatar

    The unjust Servant


    fast and reliable ! Only one that worked for me

  93. Angie Tucker-avatar

    Angie Tucker


    To many steps to do for an easy transfer.

  94. Fidy Ratsimisetra-avatar

    Fidy Ratsimisetra


    Oooofff this is cracked this a good app for real NGL tho 5 stars wow. I didn't even try but I just rated 5 starts. I'm not gonna INSTALL app LMAO okay. I don't install cause I don't need it for now maybe. I rate random apps cause I'm board so yeah for fun yes.

  95. Paul Glasbrenner-avatar

    Paul Glasbrenner


    Was a good experience. Yes this app was easy to. Use. O

  96. andrea martinez-avatar

    andrea martinez


    I have a question, if I want to transfer 1 single conversation from my phone to another phone can I do that? The other phone is someone else but its the same model. I don't want to transfer the whole messages ...just 1 conversation.

  97. Leo Curro-avatar

    Leo Curro


    Great Product for making my life simple and easy every time that I need to change my phone, Thanks Samsung devs

  98. Muhammad Hafeez-avatar

    Muhammad Hafeez


    Very nice and easy to transfer

  99. Ken Hawkins-avatar

    Ken Hawkins


    Used this app on my new Samsung A 01 and it worked for the first time. (didn't have a SD card yet. Inserted a 64GB (class 10) cards, to finish the file transfer and the icon on the A 01 was gone. Tried to download it again. The icon was correct, but the icon that downloaded and installed was not the blue & white S. Went to this website, and it now tells me the Samsung smart switch is not compatible with the A 01. What's going on, it worked just a few days ago and now....not? Still working OK on my old S5 phone!

  100. Hecc Mann-avatar

    Hecc Mann


    Very good and simple. Would try again 👏👏 very much wow

  101. Tulisha Turner-avatar

    Tulisha Turner


    Purchase the new Sprint phone and it made the transfer extremely easy

  102. JT-avatar



    Easy to use but will transfer Bluetooth devices that won't work w/ previously paired device. I think it's because of the new hardware address. So it's only good for remembering what devices you had (which you can get from the old phone unless a trade-in). I suggest making a list then deleting (forgetting? ) all the old devices. Otherwise, they will not connect after you try once getting a message (transferred from previous phone), then you try to pair as new. Won't work. (S8+ ==> S20 Ultra 5G)

  103. Roderick Aquino-avatar

    Roderick Aquino


    Useless. Unlocked S10+ is stuck on UI1 and Android9. Cannot even upgrade the software to UI2 and Android 10. BS reasons. No wonder Samsung sales is going down. Not because of CoViD-19. OTA upgrade should not be carrier dependent. There should be a downloadable or link via Samsung for that.

  104. Felix Onuora-avatar

    Felix Onuora


    The battery life does not hold a charge for very long.

  105. Riya Gouda-avatar

    Riya Gouda


    No receive option when i install in redmi disappointed and update not available

  106. B.M.-avatar



    Very helpful when switching data :)

  107. Joerg Gueldenpfennig-avatar

    Joerg Gueldenpfennig


    Would not transfer anything between Galaxy S7 to Galaxy S20 ultra. Just hangs at the beginning with pulsing circles. No information on what it is doing or trying to do on either side. Seems to connect, i.e. sound from both units, on S7 i hit allow and then the circles just keep on pulsing until they time out.

  108. Lilian Rodriguez-avatar

    Lilian Rodriguez


    A good app to have, very useful.

  109. dan maples-avatar

    dan maples


    Exceeded my expectations. I had to reaffirm some passwords but that is to be expected.

  110. Jay Gatsby-avatar

    Jay Gatsby


    Was working...I backed up to I'm trying to restore and it fails to see phone... it working...great app adjusted rating...

  111. Cat L-avatar

    Cat L


    The most useful thing on earth! This app takes all the hassle out of transferring to a new phone, and it misses very little. Even my icons are arranged the same way as on the old phone, my memo notes are all there, my podcast data is all there, even apps which no longer exist in the play store have been side loaded so I haven't lost them. Very quick and easy. About the only thing it doesn't do is set up your WhatsApp data, you still have to do that yourself. Really really good.

  112. Joseph Koempel-avatar

    Joseph Koempel


    Love the app very easy to use and it was 1-2-3 bam it was done and everything was moved from my old cell to a newer one. Higley recommend it to use. Simple Quick and I'll say it again Quick and easy to use.

  113. Peter Hermann-avatar

    Peter Hermann


    In the past it has worked flawlessly, basically cloning one phone to another. This has been in both directions on everything from an S4 up to an S6 as I always keep a backed up handset around. But now it only copies contacts, messages and a few other things. No ringtones, email setups, social media etc. The final manual setup is going to take hours now. I went through the whole sequence contacting Samsung and there was really little advice that could be offered. The tech suggested I install Smart Switch on my PC and do it that way rather than wirelessly from device to device. He said he would send me the link to download and install in on my PC. But he sent me the wrong link, to install it on my phone. Backwards compatibility should not be an issue at this stage of development with the same manufacturer. It's bad enough that there isn't a decent app to sync android contacts and calendar with Outlook. They are two of the world's biggest platforms used to store contacts, calendars etc. and you would think at least one of the two - Microsoft or particularly Samsung would have developed something. There used to be a couple of very good ones a few years ago but now there are several that don't work and now it is just getting worse. While platforms, devices and apps are continuing to evolve at a rapid rate, the means to share or replicate data and functionality should be keeping abreast of the changes. For my present issue I am thinking of just using a straight out cloning app.

  114. Danny Hardy-avatar

    Danny Hardy


    I had just backed up my phone using Smart Switch and a day later my phone crashed and I had to do a factory reset. Smart Switch worked fantastic at restoring my phone back to the way it was. It restored about 90% of all my settings which saved me a lot of setup time. The only downside that I see is when doing a backup, the percentage indicator and estimated time is way off. This has only happened with the latest updated.

  115. Salman .k-avatar

    Salman .k


    Smart switch is showing error as some components of smart switch need updating, information on new firmware cannot be verified. If I try to update it stops working at center of the installation and all the backup files are deleted.

  116. No925r-avatar



    Used this to transfer all my data and apps from Samsung Galaxy 7 Edge 2 Samsung Galaxy s20 +. It transferred most of the stuff. But the main thing that was important to me is my contacts it more than doubled them I had 636 to start with and I ended up with 1441. That doesn't even make any sense. So I had to get rid of the new phone because my old phone at least still had the correct number of contacts in it. I had to delete everything from the Verizon cloud. Then all my old phone to bkup 2 cloud

  117. Alex Zorach-avatar

    Alex Zorach


    This app is terribly programmed; it couldn't even do basic stuff like copying text messages. My phone has an octa-core processor, 128GB RAM, and it buckled with only around 100,000 texts? Failed even only taking 6 mo of messages. It also would sometimes lose the connection mid-transfer and, although sometimes it would allow me to pick up while I left off, many times it would make me start from the beginning, which was awful because I had already run the process for 20-30 minutes several times. The oversights of the people who made these apps cost me hours of my life trying to do something basic that a competent programmer would have been able to do with minutes on modern hardware like what my phones had. Absolutely inexcusable, especially given the hundreds of dollars I pay for my phone and, over the years, my phone contract. I give 2 stars not 1 because when I disabled text messages I was able to copy the other settings and material to my new phone and those all went seamlessly. But texts are important to me and I can't in good faith give more than 2 stars after the amount of time this app wasted for me. This app is the sort you only need to use once in a while, when you get a new phone, and in that critical period, it failed to work the way I wanted it to.

  118. Mayra Cedeño-avatar

    Mayra Cedeño


    I was hoping for it to copy everything from my previous phone (Pixel 3a) but it didn't. I tried to connect it a second time but it didn't recognize my old device after trying both wireless (it never let me introduce the code that the old phone was giving to connect) and cable options. It is my first time using Samsung so I hope to get the handle of it...

  119. Shane Peters-avatar

    Shane Peters


    Since updating my Samsung phone to the Samsung Galaxy Note 8 this works great. Next is from them. Seamless and worry-free, Smart Switch makes it supremely easy to transfer photos, files and important data from your old mobile devices to your Galaxy S and Note series. Even if your old phone is not a Galaxy device, transferring data to a new Galaxy phone via USB Cable, Wi-Fi or computer is done in a flash

  120. altebo-avatar



    frustrating, because dysfunctional. wanted to copy a subpartition from one samsung galaxy tab s5e to another tablet (same model). the app will not install on the subpartition, so transferring the data is very tedious & involves some data going missing on the new system. I tried transferring everything via the main partition, but that only junked up the new device full of all the stuff I did not want & left all the stuff I did want on the old device.

  121. Adam J. Unsell-avatar

    Adam J. Unsell


    Very easy way to backup and upgrade my phone! It keeps most of my, I don't have to upgrade from scratch when switching to a new phone! If it gave me an option just to backup & copy an individual app from old phone to the new phone, without having completely restore the whole backup! That would be perfect!

  122. Robert Mason-avatar

    Robert Mason


    Great app once I finally figured out what to do lol, transferred all my data from my old phone without issue, glad it was recommend to me by my phone sales agent and will pass on the he good word definitely a 5 🌟 👍

  123. Hugo Evans-avatar

    Hugo Evans


    Didn't copy over all my apps and settings, just my files. Took ages to go through play store and download them all and arrange them in folders and update settings etc. Moved from S9 to S10 why didn't it happen automatically? One of the main reasons I chose an S10 is because I expected the switchover to be seamless, one less reason to stay loyal next time.

  124. L T L-avatar

    L T L


    I am having the hardest time transferring ALL of my data from one Note 8 (had 4 years) to the next (refurbished warranty replacement) and am unable to receive any calls, hangs up on outgoing calls and texts are ridiculous. What in the transfer, if anything, could cause this problem? I've received 3 phones and they're all doing the exact same thing. HELP!

  125. Samuel Roberts-avatar

    Samuel Roberts


    The idea was great but the actual usage of samsung smart switch was an overall time that was spent wastfully. The switch of information that i were to do,can only be done by the usage of wifi. Though i shall say. If i were to know the correct and complete detailed purpose of this app it would be of great use and could of certainty be modified by the developer to meet the needs of those of intrest. developer contact never responded to vi email. Which was a dissapointment even months later no resp

  126. Moto Zplay-avatar

    Moto Zplay


    Painfree way of upgrading to new phone. Let me move all of my phone call history, SMS text history including attachments, contact lists, photos, screenshots, downloads and most apps from a Motorola Z Play to a Samsung S20+. It wasn't able to bring Firefox settings and history or alarm clocks over. Also insisted on latest versions of some games which meant I couldn't keep the older ad-free versions but overall awesome app.

  127. Mohmad Sharif Jamali-avatar

    Mohmad Sharif Jamali


    Samsung has a dozen of useless apps to use for Galaxy phone integration with Win10 & other gadgets. This is one member. For small work you need dozen of apps. This one for that. It one for this one. Means complexities.. I think retirement of all apps can be useful then now. Make only one app that can be used for a better mannered Integration....

  128. ano nymous-avatar

    ano nymous


    It's a fine app, does what it promises. It would be even better if I wouldn't need this app to access my Google account backup to set up my new phone. It does the same, just with extra steps. But, we already know that Samsung likes to make stuff bulky, so it's not like I couldn't expect it.

  129. Éamonn Ó Flannagáin-avatar

    Éamonn Ó Flannagáin


    Hi Love Smart Switch (well most of the time). Use it to transfer music between my Mac and my Android Phone. Problem is music artist list in SS is random. Is there any way to organise it so that when adding music using the app, that the music artist list is presented in alphabetical order? It's a pain trying to find the artist you want to add music to when they are all jumbled up!

  130. Budhaditya Bose-avatar

    Budhaditya Bose


    Useless App! The app developed by Samsung for Samsung devices is NOT COMPATIBLE with Samsung Galaxy M11, a latest samsung galaxy phone. What an waste of time! Clarification because Samsung developers weren't able to understand - The data receiving device is Samsung GALAXY M11. On this Samsung Galaxy phone, we were unable to installed the Switch app, as it says the App in not compatible with the phone!

  131. Lynngo Hootini-avatar

    Lynngo Hootini


    Lost all my data because the button reset factory was pressed. Due to 1st, new screen Galaxy Note 8 was not responsive to tactile touch for a while and would not turn off manually. 2nd, could not access the old device Galaxy S8 due to its broken screen in order to pair up using smart switch app and cable cord or Qr code with new phone Galaxy Note 8 and galaxy S8. send data in to new phone.

  132. Jordany Molina-avatar

    Jordany Molina


    I have a Huawei and when I press "get connected" and then tap on "wireless" it says that I have to turn off 'Do not disturb' but my DnD is already off. So I can't use the app. It happens everytime. I have triple-checked it, Do not disturb is off.

  133. Christian Greif-avatar

    Christian Greif


    Perfect. I'm one of those who's super picky about their home screen layout and all the small stuff. I switched from a gala y s9+ to an s10 and my first time using smart switch was perfect. Everything is where I left it on my s9. App is very easy to understand and simple. Good job samsung

  134. Stephanie Oz-avatar

    Stephanie Oz


    That Explanational Video Is Amazing - I haven't used this app to switch to a new phone yet, but the dancing emojis was the best thing I have seen this week. For that alone - 5stars. I'm sure I'll use this in a year or two when I get a new phone. At that point I'll give a more helpful review. Until then - dancing emojis = joy. Go thank your marketing team.

  135. Glen Covegifts-avatar

    Glen Covegifts


    Smart Switch worked great! It helped me upgrade from an S7 to my new S20. Brought everything over even my menus. This app keeps getting better with each upgrade. Thank you.

  136. Kavan Luke-avatar

    Kavan Luke


    This app gets all your apps, but when you get a game transferred, it doesn't transfer progress on one game I spent money AND I hade lots of progress. The app developers need to take the time to install all information into the new devices. This is why I give this app a one star.

  137. Paul D-avatar

    Paul D


    Using Samsung SmartSwitch, ALL of my Google Contacts were DUPLICATED to the local phone contacts and, subsequently, LINKED / JOINED together by Google. Since android doesn't show WHICH copy you're editing thereafter, I now have mixed verions of contacts. I now need to manually UNLINK each Local contact from Google contacts, then delete the local copy, to clean up this ****** mess.

  138. Didi Clark-avatar

    Didi Clark


    Simple super easy and really fast

  139. Bucmeister-avatar



    Simply put, it should be clearly state ONLY FOR Samsung to Samsung in the freaking description.

  140. Impeccable Fact-avatar

    Impeccable Fact


    Worst App i ever used to transfer data from ios to android. Total useless and waste.of time app. Took hours to retrieve data but at the end no data recovers at all. Wate of time and data.

  141. Lisa Piazzoli-avatar

    Lisa Piazzoli


    This is junk! Doesn't work with latest android phone or tablet. Only work with iPhone. I downloaded MiraPlug, and Smart switch stil, doesn't connect.

  142. Patrick Hernandez-avatar

    Patrick Hernandez


    Doesn't work Note 9 512g Verizon (UPDATE) My mistake I didnt do an update to the latest firmware it worked after all thanks for getting back to me.

  143. Gillian Tuck-avatar

    Gillian Tuck


    Terrible app. I lost all of my my photos and videos using this app. Lost all contacts not saved to my sim card. Definitely do not recommend relying on this off.

  144. Diane Demurak-avatar

    Diane Demurak


    I attempted to SWITCH everything from my old phone to the new one appropriately 5 times. I still do not have everything transferred!!!🙁

  145. Matthew McDonald-avatar

    Matthew McDonald


    Didn't work for my a20 to s10lite because the screen is broken on a20. No workaround.

  146. Nora Sukmawati-avatar

    Nora Sukmawati


    Only some of the apps got transferred and for those that were moved, key data was not, meaning that the apps had to be set up again. Huawei's phone clone does a much better job of transferring apps and data from an old Huawei phone to a new replacement.

  147. Matthew Felio-avatar

    Matthew Felio


    Man I spent 15,000 on Samsung appliances because there smart... Not really at all though, you cant control the appliance that easy, that well or at all.. Don't waste your money on these appliances, get actually quality normal real appliances.

  148. Ian Neil Pepe-avatar

    Ian Neil Pepe


    The desktop app says "Restoring the (Device) data has been cancelled" despite having a good cable and a proper wired connection between devices. I also tried reinstalling the app and rebooting both the pc and the phone but alas! it's still the same.

  149. Taushif Patel-avatar

    Taushif Patel


    Convenient and easy to use.

  150. Drew Andrews-avatar

    Drew Andrews


    Takes all of your phone's settings and everything and moves it over to your new phone unnecessary copy 2 copy of phone itself. Aren't you when you buy a new phone looking for a new user experience, to see what you are new phone can do that your old phone. If all the settings remain the same then you fail to see possibilities that your new phone provides.