At a glance
- Latest version
- v14.2.0 (1816)
- Updated
- Aug 29, 2026 (1 month ago)
- APK size
- 81.8 MB
- Requires
- Android 12L+ (API 32)
- CPU support
- ARM 64-bit
- Graphics
- OpenGL ES 2.0+
- Category
- Business (app)
- Listed since
- Apr 14, 2021 (at least)
- Permissions
- 43 (9 sensitive)
- Website
- zinc.it
- Developer contact
- [email protected]
- Privacy
- Developer's privacy policy
About this APK
ServiceMax Zinc is an app by Cotap in the Business category, listed since at least April 2021. It includes native code only for ARM 64-bit, so it won't install on phones that can only run 32-bit apps.
Since version 8.4.0, the minimum Android version rose from 5.0 to 12L. It asks for 43 permissions, 9 of them sensitive, including precise location, camera and record audio. It asks for the same permissions as version 14.1.0.
What's new in v14.2.0
We regularly update ServiceMax Zinc to improve app performance and user experience.
Description
From the listing uploaded by “appupdater”.
Zinc Real-Time Communication connects technicians in real time with the people and information needed to confidently get the job done quickly and correctly, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve employee engagement. Instead of turning to non-compliant consumer apps, service teams can now turn to a powerful, yet easy to use, team communication platform purpose-built for their needs — ServiceMax Zinc.
Hotline Communication:
• Connects technicians to the right expert instantly with Hotline bots
• Bypass long call canter queues and email exchanges to get information quickly and efficiently
• Track every request
• Measure resolution times, quality of internal service, and adapt Hotline staffing to changing demands
Broadcast Communication:
• Broadcast information in real time to your teams’ mobile devices
• Alerts fill the screen, requiring team members to interact with the message to continue in the app
• Target a specific group of employees based on critera such as group membership, department, location, work skills, or role
Team Communication:
• Communicate 1:1 and in groups
• Text, voice, video, content sharing and location sharing
• Conversations linked to ServiceMax records (such as Assets, Work Orders, Cases, Returns) for easy reference and access
Security:
• Military-Grade Encryption
• Customer Data Security
• Data Center Security
• Application Security
• Business Continuity and Reliability
Privacy:
• Data Ownership
• Custom Data Storage and Deletion
• Multi-Factor Authentication
• SSO and SAML 2.0
Version history
7 versions are listed, going back to v8.4.0. New versions arrive here every few months. Since v13.1.0 it requires Android 12L+.
Security & authenticity
Security rating: Trusted
Signing certificate
- Signature matches the Google Play version Checked by the source store on Aug 29, 2026.
- Certificate issued to “Cotap, Inc” This is the certificate of the Google Play version.
- Same certificate as the 2 other versions checked
Store checks and file details
- Developer signature verified Aug 29, 2026
- Validated against Google Play Aug 29, 2026
- Signed byCN=Unknown, OU=Unknown, O="Cotap, Inc", L=San Francisco, ST=CA, C=US
- Signing certificate (SHA-1)1E:81:67:02:8A:64:D1:F9:E4:F2:F9:20:8F:CD:8B:69:52:B1:DB:A9
- File MD52395700e9494267f3e78d675e71b51fa
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.
Permissions (43)
ServiceMax Zinc requests 43 permissions, 9 of them sensitive.
- Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
- Bluetooth connect Sensitive android.permission.BLUETOOTH_CONNECT
- Call phone Sensitive android.permission.CALL_PHONE
- Camera Sensitive android.permission.CAMERA
- Display over other apps Sensitive android.permission.SYSTEM_ALERT_WINDOW
- Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
- Read media audio Sensitive android.permission.READ_MEDIA_AUDIO
- Read phone numbers Sensitive android.permission.READ_PHONE_NUMBERS
- Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
- Badge read (custom) com.sec.android.provider.badge.permission.READ
- Badge write (custom) com.sec.android.provider.badge.permission.WRITE
- Badger badge count read (custom) me.everything.badger.permission.BADGE_COUNT_READ
- Badger badge count write (custom) me.everything.badger.permission.BADGE_COUNT_WRITE
- Bluetooth android.permission.BLUETOOTH
- Bluetooth admin android.permission.BLUETOOTH_ADMIN
- Control vibration android.permission.VIBRATE
- Download without notification android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Home broadcast badge (custom) com.sonyericsson.home.permission.BROADCAST_BADGE
- Home provider insert badge (custom) com.sonymobile.home.permission.PROVIDER_INSERT_BADGE
- Internal broadcast protection (app-defined) com.cotap.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Launcher change badge (custom) com.huawei.android.launcher.permission.CHANGE_BADGE
- Launcher read settings (custom) com.htc.launcher.permission.READ_SETTINGS
- Launcher read settings (custom) com.huawei.android.launcher.permission.READ_SETTINGS
- Launcher read settings (custom) com.oppo.launcher.permission.READ_SETTINGS
- Launcher update badge (custom) com.majeur.launcher.permission.UPDATE_BADGE
- Launcher update count (custom) com.anddoes.launcher.permission.UPDATE_COUNT
- Launcher update shortcut (custom) com.htc.launcher.permission.UPDATE_SHORTCUT
- Launcher write settings (custom) com.huawei.android.launcher.permission.WRITE_SETTINGS
- Launcher write settings (custom) com.oppo.launcher.permission.WRITE_SETTINGS
- Manage own calls android.permission.MANAGE_OWN_CALLS
- Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Read app badge android.permission.READ_APP_BADGE
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Run at startup android.permission.RECEIVE_BOOT_COMPLETED
- Run foreground services android.permission.FOREGROUND_SERVICE
- Show notifications android.permission.POST_NOTIFICATIONS
- Use biometric hardware android.permission.USE_BIOMETRIC
- Use fingerprint hardware android.permission.USE_FINGERPRINT
- View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
- View network connections android.permission.ACCESS_NETWORK_STATE
Required hardware & features
- Bluetooth android.hardware.bluetooth
- Camera android.hardware.camera
- Camera autofocus android.hardware.camera.autofocus
- Basic touch input android.hardware.faketouch
- Location android.hardware.location
- Microphone android.hardware.microphone
- Portrait screen android.hardware.screen.portrait
- Telephony (SIM) android.hardware.telephony
- Wi-Fi android.hardware.wifi
ServiceMax Zinc APK: questions and answers
Is there a version of ServiceMax Zinc for older Android phones?
The current version needs Android 12L or later. Version 12.3.0 is the newest listed build that installs on Android 11 and later. Get version 12.3.0 · All versions
Can I install this APK over the version I already have?
Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.
Is the ServiceMax Zinc APK safe?
No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 2395700e9494267f3e78d675e71b51fa.
