Segovia SAC

The Segovia City Council presents its 360º Citizen Attention system From the Segovia City Council, we change and improve the Citizen experience putting ourselves in their place, to offer agile, simple and safe processes, adapted to the needs of the target audience. We help improve the productivity of internal processes to invest resources and time in other areas. For this, we put in place in Segovia a WebRTC Contact Center platform that allows appointment management, more direct communication and personalized attention between the Citizen and the Institution (SAC), through videoconference channels, telephone and face-to-face, based on advanced technology WebRTC (Web Real Time Communications). Challenges with greater impact to respond to the citizen SMART CITY AS A NEW INNOVATION ECOSYSTEM: The digital city as an ecosystem of innovation and services focused on the environment and attention to the citizen become key elements in the configuration of the great cities of the future. The Contact Center and Videoconference center service will respond to the needs of digital communication, facilitating the day-to-day and adding value, through intelligent, close, interactive and two-way communication. ADVANCED AND HUMANIZED TECHNOLOGY: Technology more people form a symbiosis, a close and lasting relationship of mutual support, that makes the wheel of the customer journey stay oiled and rotate perfectly WebRTC technology offers video conferencing experiences so real that they generate a virtual environment where the world on and offline are the same person. CLIENT EXPERIENCE (CX): We offer comprehensive care services that allow the client to select the channel through which they want to be attended and manage the moment to receive the service, avoiding the client from becoming frustrated in long queues. We incorporate added value in the face-to-face service with Web services, App (iOS and Android), Kiosks, Tikects, Printers, Appointment Screens and a long etc ... Developed by Eternity.online

Eternity Online · com.eternity.segovia

Not rated yet 500+ downloads v2.1 101.1 MB Android 8.0+ PEGI 3 · Everyone

Download APK 101.1 MB All versions

Watch the Segovia SAC trailer on YouTube

At a glance

Latest version: v2.1 (7)
Updated: May 17, 2024 (2 years ago)
APK size: 101.1 MB
Requires: Android 8.0+ (API 26)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Communication (app)
Listed since: Mar 19, 2021 (at least)
Permissions: 18 (7 sensitive)
Website: segovia.atencionciudadana.es
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Segovia SAC is an app by Eternity Online in the Communication category, listed since at least March 2021. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

It asks for 18 permissions, 7 of them sensitive, including camera, record audio and read phone status and identity.

Description

From the listing uploaded by “appupdater”.

Desde el Ayuntamiento de Segovia, cambiamos y mejoramos la experiencia del Ciudadano poniéndonos en su lugar, para ofrecer procesos ágiles, sencillos y seguros, adaptados a las necesidades del público objetivo. Ayudamos a mejorar la productividad de los procesos internos para invertir recursos y tiempo en otras áreas. Para ello, ponemos en marcha en Segovia una plataforma de Contact Center WebRTC que permite la gestión de citas, comunicación más directa y atención personalizada entre el Ciudadano y la Institución (SAC), a través de canales de videoconferencia, telefónico y presencial, basada en tecnología avanzada WebRTC (Web Real Time Communications). Retos con mayor impacto para responder al ciudadano SMART CITY COMO NUEVO ECOSISTEMA DE INNOVACIÓN: La ciudad digital como ecosistema de innovación y servicios centrados en el medio ambiente y la atención en el ciudadano se convierten en elementos claves en la configuración de las grandes urbes del futuro. El servicio de Contact Center y Videoconference center darán respuesta a las necesidades de comunicación digital, facilitando el día a día y aportando valor, a través de una comunicación inteligente, cercana, interactiva y bidireccional. TECNOLOGÍA AVANZADA Y HUMANIZADA: Tecnología más personas forman una simbiosis, una relación estrecha y duraderas de apoyo mutuo, que hace que la rueda del customer journey se mantenga engrasada y gire a la perfección La tecnología WebRTC ofrece experiencias de videoconferencias tan reales que generan un entorno virtual dónde el mundo on y offline son la misma persona. EXPERIENCIA DE CLIENTE (CX): Ofrecemos servicios de atención integral que permiten que el cliente seleccione el canal por el que quiere ser atendido y gestione el momento para recibir el servicio, evitando que el cliente se frustre en largas colas de espera. Incorporamos valor añadido en el servicio de atención presencial con servicios Web, App (iOs y Android), Kioskos, Tikects, Impresoras, Pantallas de Citas y un largo etc... Desarrollado por Eternity.online

Security & authenticity

Security rating: Trusted

Signing certificate

Certificate with Google's generic name Google Play App Signing gives the keys it manages this name, but anyone can put it in a certificate, so this alone proves nothing.

Store checks and file details

Developer signature verified May 17, 2024
Antivirus scan result not available
Signed byCN=Android, OU=Android, O=Google Inc., L=Mountain View, ST=California, C=US
Signing certificate (SHA-1)94:FD:30:88:83:2F:9B:E3:34:01:12:4F:A4:F0:3A:D9:05:BC:0E:74
File MD5dee60b2ce14ec37de6eb5d21cc0c5dd7
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures. AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (18)

Segovia SAC requests 18 permissions, 7 of them sensitive.

Camera Sensitive android.permission.CAMERA
Display over other apps Sensitive android.permission.SYSTEM_ALERT_WINDOW
Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
Read calendar Sensitive android.permission.READ_CALENDAR
Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Write calendar Sensitive android.permission.WRITE_CALENDAR
Bluetooth android.permission.BLUETOOTH
Disable keyguard android.permission.DISABLE_KEYGUARD
Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Manage own calls android.permission.MANAGE_OWN_CALLS
Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
Prevent the device from sleeping android.permission.WAKE_LOCK
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run foreground services android.permission.FOREGROUND_SERVICE
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Bluetooth android.hardware.bluetooth
Basic touch input android.hardware.faketouch
Microphone android.hardware.microphone
Wi-Fi android.hardware.wifi

Segovia SAC APK: questions and answers

Can I install this APK over the version I already have?

Only if it is signed with the same certificate as the copy on your phone and isn't an older version. If Android says “App not installed”, the certificates differ; uninstalling your copy first works but deletes its data unless it is backed up.

Is the Segovia SAC APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. After downloading, check that the file's MD5 is dee60b2ce14ec37de6eb5d21cc0c5dd7.