SAP CRM Service Manager app icon

SAP CRM Service Manager

Empower Service technicians in the field with SAP CRM Service Manager

SAP SE · com.syclo.sap.SAPServiceMgr.client.android

Not rated yet 1K+ downloads v4.5.3.0.14-9b85927 44.2 MB Android 8.0+ PEGI 3 · Everyone

Download APK 44.2 MB All versions

At a glance

Latest version
v4.5.3.0.14-9b85927 (230231)
Updated
Jun 9, 2024 (2 years ago)
APK size
44.2 MB
Requires
Android 8.0+ (API 26)
CPU support
ARM 32-bit, ARM 64-bit
Category
Business (app)
Listed since
Mar 2, 2021 (at least)
Permissions
12 (4 sensitive)
Website
service.sap.com
Developer contact
[email protected]
Privacy
Developer's privacy policy

About this APK

SAP CRM Service Manager is an app by SAP SE in the Business category, listed since at least March 2021. It includes native code for ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

It asks for 12 permissions, 4 of them sensitive, including precise location, camera and approximate location.

What's new in v4.5.3.0.14-9b85927

BUG FIXES • Fix app crashing issue

Description

From the listing uploaded by “appupdater”.

With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates. Key features of SAP CRM Service Manager for Android • Manage service orders, and create confirmations in real time • Record statuses, materials, problems, actions, expenses, and customer signatures • View equipment, or install base listings and serial numbers • View entitlements and contract or service history • Create or edit non-order install bases for service confirmation, and generate account fact sheets Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.

Security & authenticity

Security rating: Trusted

Signing certificate

  • Certificate issued to “Production Services” The developer's name — though anyone can put any name in a certificate.

Store checks and file details

  • Developer signature verified Jun 9, 2024
  • Signed byCN=SAP AG, OU=QGP, O=Production Services, L=Walldorf/Baden, ST=Baden-Wuerttemberg, C=DE
  • Signing certificate (SHA-1)0C:39:30:F8:A5:02:F4:FD:05:25:E6:83:09:63:8E:10:2F:E1:47:62
  • File MD5b763ad185e5052f45fae3f2c75f05a8f
  • Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures. AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (12)

SAP CRM Service Manager requests 12 permissions, 4 of them sensitive.

Required hardware & features

SAP CRM Service Manager APK: questions and answers

Can I install this APK over the version I already have?

Only if it is signed with the same certificate as the copy on your phone and isn't an older version. If Android says “App not installed”, the certificates differ; uninstalling your copy first works but deletes its data unless it is backed up.

Is the SAP CRM Service Manager APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. After downloading, check that the file's MD5 is b763ad185e5052f45fae3f2c75f05a8f.

Tags

syclo sapservicemgr client android business service manager

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