SAP Business One Service
Boost productivity and customer satisfaction with SAP Business One Service
SAP SE · b1.service.mobile.android
UpdatedJul 17, 2025
PublishedMar 16, 2021
Packageb1.service.mobile.android
MD5450fe86cb0cb651c9bb3e76b0e03dd36
SHA1 (signer)55:B3:51:57:46:EA:65:F5:1E:32:72:C1:03:E5:94:3A:BF:6A:19:D8
Signed byCN=SAP SE, OU=Products & Innovation, O=Production Services, L=Walldorf/Baden, ST=Baden-Wuerttemberg, C=DE
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttp://service.sap.com
Contact[email protected]
Privacy policyView
What's new
BUG FIXES
• SAP Business One Service App Crashes When You Open Address Map on Android Device(SAP Note 3341714)
• "jpeg" file type is not supported from SAP Business One Sales or Service mobile app (SAP Note 3516388)
• Phone call and message functions are not working (SAP Note 3502901)
• Cannot Change Currency when creating Sales Orders in SAP Business One Service (SAP Note 3343437)
• Error When Downloading Service Calls on Android Device (SAP Note 3304559)
• SAP Business One Service App Crashes When You Open Address Map on Android Device(SAP Note 3341714)
• "jpeg" file type is not supported from SAP Business One Sales or Service mobile app (SAP Note 3516388)
• Phone call and message functions are not working (SAP Note 3502901)
• Cannot Change Currency when creating Sales Orders in SAP Business One Service (SAP Note 3343437)
• Error When Downloading Service Calls on Android Device (SAP Note 3304559)
Description
With the SAP Business One Service mobile app for Android phone, maintenance technicians can provide on-site services for their customers easily and efficiently. Connected to the SAP Business One application, this mobile app can help you increase productivity and boost customer satisfaction through the SAP Business One field service solution.
Key features of SAP Business One Service for Android phone
• Check assigned service tickets for specific dates
• View customer addresses on maps and call customers
• Scan bar codes or QR codes to identify items and update information
• Create and view sales orders for service tickets
• Collect customer signatures and close service tickets
• Print service ticket summaries with a portable Bluetooth thermal printer
• Generate and share reports for service tickets
• View your KPIs on a dashboard
Note: To use SAP Business One Service with your own company data, you need SAP Business One 9.3 PL08 or higher, version for SAP HANA as the back-end system. For immediate testing of the app, you can simply use the demo login.
Key features of SAP Business One Service for Android phone
• Check assigned service tickets for specific dates
• View customer addresses on maps and call customers
• Scan bar codes or QR codes to identify items and update information
• Create and view sales orders for service tickets
• Collect customer signatures and close service tickets
• Print service ticket summaries with a portable Bluetooth thermal printer
• Generate and share reports for service tickets
• View your KPIs on a dashboard
Note: To use SAP Business One Service with your own company data, you need SAP Business One 9.3 PL08 or higher, version for SAP HANA as the back-end system. For immediate testing of the app, you can simply use the demo login.
Required features
- Bluetooth android.hardware.bluetooth
- Bluetooth Le android.hardware.bluetooth_le
- Faketouch android.hardware.faketouch
- Location android.hardware.location
- Screen Landscape android.hardware.screen.landscape
- Screen Portrait android.hardware.screen.portrait
- Wifi android.hardware.wifi
Permissions (24)
SAP Business One Service requests the following Android permissions:
- Access Coarse Location android.permission.ACCESS_COARSE_LOCATION
- Access Fine Location android.permission.ACCESS_FINE_LOCATION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Bluetooth android.permission.BLUETOOTH
- Bluetooth Admin android.permission.BLUETOOTH_ADMIN
- Call Phone android.permission.CALL_PHONE
- Camera android.permission.CAMERA
- Change Network State android.permission.CHANGE_NETWORK_STATE
- Change Wifi State android.permission.CHANGE_WIFI_STATE
- Clear App User Data android.permission.CLEAR_APP_USER_DATA
- Flashlight android.permission.FLASHLIGHT
- Internet android.permission.INTERNET
- Kill Background Processes android.permission.KILL_BACKGROUND_PROCESSES
- Read Calendar android.permission.READ_CALENDAR
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Read Phone State android.permission.READ_PHONE_STATE
- Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED
- Use Biometric android.permission.USE_BIOMETRIC
- Use Fingerprint android.permission.USE_FINGERPRINT
- Vibrate android.permission.VIBRATE
- Write Calendar android.permission.WRITE_CALENDAR
- Write External Storage android.permission.WRITE_EXTERNAL_STORAGE
- B1 Service Mobile Android Dynamic Receiver Not Exported Permission b1.service.mobile.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Providers Gsf Permission Read Gservices com.google.android.providers.gsf.permission.READ_GSERVICES
