Samsung Family Hub APK

Version 5.1.3 -
Last updated: 2020-08-08

Samsung Family Hub apk

APP Information

Download Version 5.1.3 (63)
Apk Size73.17 MB
App DeveloperSamsung Electronics Co., Ltd.
Malware CheckTRUSTED
Install on Android6.0 and up

Download Samsung Family Hub 5.1.3 APK

App Description

Samsung Family Hub is samsung,familyhub,lifestyle,family, content rating is Everyone (PEGI-3). This app is rated 3 by 1 users who are using this app. To know more about the company/developer, visit Samsung Electronics Co., Ltd. website who developed it. apps can be downloaded and installed on Android 6.0 and higher Android devices. The Latest Version of 5.1.3 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 503+ times on store. You can also download APK and run it with the popular Android Emulators.

Family Hub helps you maintain home life with Food Management, Family Communication and Entertainment – all from your Fridge and connected mobile phones.

The new version of the Family Hub app. provides a faster UI and intuitive interaction.

Note: This is the companion app for the Samsung Family Hub refrigerator (fridge is required)

Known Limitations:

Compatible with Android 6 to Android 9. Not compatible with Android 10 (for another month or two)
Requires a SIM card (will fix in future)
Requires Phone Permission (will fix in future)
Due to security, will not run on rooted devices
To see Deals in the mobile shopping list, first transfer them to the fridge shopping list from the fridge Deals app.

App ChangeLog

  • Performance optimization
  • Bugs fixed

App Screens

Samsung Family Hub App Screen 1Samsung Family Hub App Screen 2Samsung Family Hub App Screen 3Samsung Family Hub App Screen 4Samsung Family Hub App Screen 5


requires following permissions on your android device.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read your own contact card
Allows the app to read personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

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Google Play Reviews

  1. Google User-avatar

    Unreliable. Just like so many others, I constantly get error messages saying it's unable to register fridge or the screen is stuck on 'gathering family information'. I have to delete data/clear cache and re-log in to be able to access the fridge info and my shopping list. I'm not sure why Samsung support keeps posting these generic responses asking people to contact their support. This is clearly a widespread issue so if they were really interested in making this better, it would have been done by now. Overall I've had this fridge for 6 months now and my conclusion (as so many others) is it's a waste of money. The built-in Family Hub is very frustrating to use and has turned into a very expensive whiteboard for our 10-year old. If I were to do it all over again, I would not buy this refrigerator.

  2. Cheap & Cheeky-avatar

    2.0 Please upgrade the shopping list! The items in the database are only generic. If I add something specific like "shredded cheddar" or "Vanilla Creamer" it never gets catagorized. I have to click each item individually and change the categories. It's really time consuming. It would also be super helpful if it had a memory of your frequent items. If I start typing in "Pepsi" it should pop up and go automatically to the correct category. My phone shopping apps work way better than this.

  3. From LA-avatar

    akg rf56n9740sr/ef Very Bad App! I can't even get it to start properly. It gives me an error message saying it "failed". It doesn't even tell you why it failed. Samsung support is not helping at all. They gave me this run around via email back and forth and they don't want to talk to me on the phone to resolve this issue. I spend thousands on Samsung products, but I don't get the support. I will stop buying Samsung going forward.

  4. Al Nets-avatar

    schwarz I'll give two stars for now. Most usable function of listening music on Youtube (via web browser) is not working properly. It used to play all songs, but after last update, it plays some (about 60%). When this will be fixed? Changed to 5 stars. I have contacted Samsung and with matter of minutes they sent me instruction how to reset Fam Hub, this solved my issue with YouTube. It looks like something didn't get fully updated with last software update, so resetting the fridge helped.

  5. Kuruvilla Mathew-avatar

    Kuruvilla Mathew


    akg rf56n9740sr life saver - I have the fridge and the hub with things integration. it is very helpful family solution with 4 members of the family using it, multiple lists, whats in the fridge. there were a couple of initial hiccups but now is stable and reliable.

  6. Gail West-avatar

    french door Grocery list is easy and husband can access it when out shopping love it. Forgot to the pictures on the fridge . How excited the family members get to see pictures of their family posted. All new visitors make sure they stop and oogle and comment . They love seeing themselves on the fridge . They feel special and so easy to post. Thanks

  7. aileen jenkins-avatar

    4.0 Ok so I just downloaded this app today and I have deleted and reloaded it a few times and it doesn't work. How am I supposed to use my new refrigerator to it's full extent without this app. I have made a profile and paired it with my Samsung account and it still doesn't work.

  8. George Smellie-avatar

    3.0 Glitchy. Doesn't update partners phone right away. Ability to adjust names of items is intermittent. The ability to enter quantities in non existant. It doesn't remember foods i've previously entered. Assigned categories should be adjustable.

  9. Mark L-avatar

    app Not terribly impressed. I dont understand why simple things like having a default list come up isn't available. You can't even switch the order of the different lists. Trash App that is adequate at best.

  10. Cindy Carter-avatar

    akg rf56n9740sr/ef side-by-side Nice, my list is always in the kitchen where I need it. Anyone in the family can add to it. And I always have my list on my phone. Seeing in the fridge doesnt always load while I'm out though

  11. Danielle D'Eor-avatar

    Works Great! User friendly! Love using it, for Grocery lists that sync with my phone, Pandora music, leaving notes for others (and me). A great Helper!

  12. Beatrice Badea-avatar

    I can't install the app...always says that I need to connect fridge with a Samsung profile which I did but still doesn't work. I uninstalled and reset app but the doesn't work

  13. Pamela Eason Raney-avatar

    Pamela Eason Raney


    I absolutely love this app! Pictures, shopping list and reminders all with ease.

  14. Bel Wilson-avatar

    It is the best way for all of my 9 family members to get what they like to eat & whats need, without me forgetting about it or them having to text me. If they know I'm going to the store, they just add it

  15. Gloria Perez-avatar

    I can't log into my account left at retry, send feedback, and cancel screen. Please help!

  16. EMILLIE ŘØŻĀ h-avatar



    Definitely not satisfied I upload reminders from my phone to the refrigerator and when I get home to see there is nothing I uploaded on the screen very disappointing 😑

  17. courtney eaves-avatar

    Great at helping keep lists if what need. Difficult with trying to organize lists.

  18. Robin Yip-avatar

    The april update has touted Image recognition ai ability, but it doesn't work at all.

  19. Mandy Faria-avatar

    This is the best, never need a paper list again, write it on my fridge or phone and see it on both

  20. Ocie Maddox Jr.-avatar

    Ocie Maddox Jr.


    Horrible app! I'm not able to access nothing! Fix this please!

  21. Ydlar Baben-avatar

    Not working on my Samsung 9s phone, but works on my iPhone. Frustrating.

  22. Andrei Dodu-avatar

    Video upload to family board cannot be done like it says in the last update....

  23. don Hamilton-avatar

    Good , but they should bring back the automatic morning brief.

  24. John Clapper-avatar

    Really great connection from 2 phones and the.fridge

  25. JNemorin-avatar

    The future of convenient consumer electronic appliances has certainly arrived.

  26. Luz NeNa Gonzalez-avatar

    Luz NeNa Gonzalez


    I can't seem to get past opening the app. Whatever the fridge is, apparently I'm not on it.

  27. Greg Woodruff-avatar

    Love, uploading pictures to the fridge!

  28. Alex Webling-avatar

    Won't Connect. All I want to do is share my hotspot, so my daughter can do her homework, but you guys have borked that

  29. ara pridjian-avatar

    Love sending pics to the fridge....from all over the world. Connects us to home, to each other. Creates a history of our family. Love it.

  30. curtis GROVER-avatar

    So helpful and amazing to organize!

  31. Joel Thomas-avatar

    Outstanding. Very easy to use

  32. Robert Sapp-avatar

    Will not connect says must log into account which I have done

  33. Nathan Dalrymple-avatar

    Nathan Dalrymple


    Really wanted to like this fridge, but it is way too expensive for delivering such a subpar experience. As a fridge it works fine, but the overhyped tablet on the front of this thing is really not impressive, and this app is somehow worse. Keeps restarting because it keeps resetting the token. My kids love to draw pictures on the fridge, but there's no way to export any of them. I'd be better off mounting my own tablet to a standard fridge. Another swing and a miss from Samsung.

  34. Vanessa S.-avatar

    Update: I changed my review because the issue seemed to be coming from the family hub smartfridge, rather than the family hub app (I don't really know for sure). There was an update and for the time being everything seems to be working quite well. I hope it stays that way now. Old: Not working, despite all permissions in any settings, no notifications at all. It doesn't refresh the shopping list or anything. Emailed developers, no response. Not impressed.

  35. Amber Rayburn-avatar

    I have tried everything I can think of to connect the app with the fridge (log out and in on the fridge, reset fridge, uninstall and install app on my phone). The end result is always the same. I am told to connect my profile on my fridge. It IS connected. This is super frustrating!!

  36. Jay Gee-avatar

    Deals can no longer be added from phone app and must be added to shopping list thru app installed on the refrigerator. How is this "Smart" and who has time to search for deals standing in front of the fridge? Older version of phone app allowed adding and browsing deals which is more efficient but went away with update. Very disappointed to say the least.... Please bring back this feature for a true "Smart" Device experience.

  37. Eric Osman-avatar

    I have just taken receipt of a Samsung Family Hub fridge freezer, and it would appear that this app is only suitable for SIM only smartphones. Why are one of the biggest tech companies in the world only providing access into this app from an android smartphone, and not a Google Chromebook, which uses Google Play? Please kindly allow Google Chromebook users the chance to use this app, like your rival companies such as Bosch do with their Home Connect app this year please.

  38. Susan Krasovec-avatar

    I love posting pics on my fridge. Awesome!!

  39. Kristi Glinski-avatar

    This app constantly "Fails to register" my fridge and won't even let me open the app to try to re-log in or refresh. I have to uninstall and reinstall on my Android phone at least once a week to keep connected. It has failed multiple times when I've been out trying to access my shopping list. I love my fridge but the app is extremely unreliable. It's a good tool when it actually works but if you can't use it when you need it, it's useless.

  40. Sandy Cobb-avatar

    I bought this refrigerator just for the Smart Hub and it doesn't work anymore. It used to work but now when I try to open the app it just closes. I have a Samsung phone, it seems it would work with a Samsung fridge! It works on my daughter-in-law's phone, which is the exact same as mine, but not mine. So frustrating to spend so much money and waste so much time having to reconfigure every few weeks and now not have it work at all. :( I was SO excited for this fridge!

  41. Nikki Chin-avatar

    Doesn't work since the last update. I used to use this for my grocery list because it was awesome. Could never forget my list because it was always on my phone. Now the app crashes every single time. I even attempted to unistall and reinstall it and it won't even open still. Terrible. Pay thousands of dollars for a fancy fridge that you can't even use all functions of.

  42. Gregory Benner-avatar

    I will never buy a Samsung "smart" device again. This app was unavailable for the latest version of Android for 9+ months, and now it fails with "unable to register fridge" every time I use it, and in the rate case it works, it shows glitched and broken images from inside the fridge, often days old and not the most recent. Edit: I have contacted them dozens of times, most departments don't even know what "family hub" is, and they will spend weeks giving you the run around. Avoid this at all cost

  43. Karan Sethi-avatar

    The app will not longer let me log in. I've tried re-installing and resetting the fridge with no luck. Continually says "gathering family Information". I've read online and it seems this issue is shared by many people with no resolution. This is now a very expensive dumb fridge.

  44. Amar G-avatar

    The whiteboard on the fridge is really good. But how do I save or share those drawings? All I see is an option to delete those drawings both on the fridge and app, and no way to preserve them. All my old drawings disappeared after a software update on the fridge :(

  45. Bruce Thiebauth-avatar

    Bruce Thiebauth


    Works for a while, then we get the message "can't register fridge" and the app closes. Have to uninstall then reinstall and it works again for a while. Total pain!!! Love it when it works, but this start after one of the updates and has persisted for a couple months.

  46. Craig Booth-avatar

    I downloaded this so I could set up the menu and the calendar for the Samsung refrigerator. This can not be done with the app. It is very short sided to design a refrigerator that has a lot of good features but when you do not think about how people will actually use it. you should be able to set up your menu and calendar from any device connected to your samsung account. Until they fix that it is just a toy not a functioning piece of kitchen hardware.

  47. Carlos Nunez-avatar

    The worst experience ever. Stay Away from Samsung Fridges!! This app does not work. I have the latest $4k fridge and if this app doesn't work, the fridge is useless. You can't upload pictures, you can't check your groceries list, you can't do nothing, deaming the fridge useless. Have 6 months sending mails to Samsung Zendesk and still the app can't log to the fridge. Better buy a known brand of fridges and sick an iPad to it.

  48. Monique Savala-avatar

    You buy a $2800 smart fridge, you expect to have a functional and intuitive app. However, you get this one that didn't work on newer Android's at all for a long time and now does but only sometimes. It makes many of the remote smart features for your fridge a pain the in arse to even use. Do better than this Samsung

  49. Kevin Lody-avatar

    App will not start after numerous installs

  50. wlademarde-avatar

    If i'm using view inside sub app (no matter on the fridge or in the phone app) then i'm getting old photo and wrong time (october 2021), but the fridge had everithing right. I must reset the fridge for correction. Additionally I'd like alexa voice control support in your app because i have no response by SmartThings since May. I tried to reset the app change the phone language to avoid non-english letters but no success.

  51. Robert Saget-avatar

    Garbage app. Constantly loses all data and must reinstall and reverify your account which is a slow and tedious process. And every time it hasn't been used in over a week it can't register for a few days. This app didn't have these problems until they rolled out updates.

  52. Douglas Lee-avatar

    Crashes all the time. Doesn't stay synced to my Samsung fridge. Need to uninstall and reinstall app 2-3 times a month. Contacted support. Never heard back. App still crashes and sucks. You'd think after more than a year and many people complaining the issue would be resolved by now.

  53. Remy Bermudez-avatar

    Works For Me 👍🏽 I set my profile. Set up wifi. Works like a charm. Let's me know if someone left the door open. Camera's work too. Love it.

  54. Levi Trujillo-avatar

    Was super excited. Bought a new house and dropped $3k into a smart fridge. Now, mostly just confused. This app doesn't even open, just crashes. I guess I'll still use the features on the fridge but I was really looking forward to the connection with my phone. Looks like thats not happening.




    App is bad, constantly glitching, inside view showed todays and previous day on the same screen, like double each shelf with two different stuff from 24 hrs ago. Constantly stop working. I did complete reset app, nothing helps, full disappointment. Local weather temp appeared in such a small font it useless, weather widget couldn't be placed on screen saver nor on family board!!! And you guys give no tech support DISAPPOINTMENT!

  56. Greshma Jackson-avatar

    Greshma Jackson


    Worst app ever, never works on my pixel. It worked for a little bit after the last bug fix and now we're back to not working anymore.

  57. Jonathan Aloi-avatar

    Awesome app and fridge!

  58. Richard Mendoza-avatar

    Richard Mendoza


    Same lack of connection and usability problems that 90% of reviews have started are experiencing with no correction. Sad that such a large company would allow this customer service problem to continue. If you read their responses, they are obviously computer generated. My wife liked the capability, but I pointed out where the potential weekness might be..... Unfortunately I was right. UNUSABLE ☹️

  59. Levonia Rose-avatar

    🎉🙌🏾It is a great app and I am so happy when it works. It is now working as of 1.24.20, thank you so much support team! 🙌🏾🎉 App is not working as if 1.1.20 It says it failed to register our fridge 😢. - My husband and I love this app and used it all the time for our new fridge. We got Google pixel 4's and there is an app available for us on this fridge. So happy! 🎊🥰

  60. Shakeia Lawhon-avatar

    UPDATE: Samsung responded and helped remedy the issue. I'm pleased to say it's working now! Thanks Samsung My husband and I have the same phone (Note 10+), purchased at the same time. He send I both hit an update; he had the new interface and I don't, WHY?? Now the shopping list, as one example, he creates on his phone does not show on my phone as it did before the update! Also, I keep getting there message: Family Hub keeps stopping...

  61. Kristy Balderas-avatar

    Kristy Balderas


    Once I sign in the app just spins saying "gathering family information" but never loads. I've installed and uninstalled several times but can't get it to work.

  62. Christopher Oconnor-avatar

    Christopher Oconnor


    Terrible... takes hours, sometimes days for the app and the refrigerator to sync. Which makes the shopping list unuseable. So frustrating

  63. Some Guy-avatar

    A year later. I hate this fridge i wish i never purchased it. Its useless JUNK. Everything must go thought the app. They force u have bloatware apps, and u can't even upload photo/video from my own app or over wifi with a pc, no space available as a cheap tablet. i want to install my damn apps and i want and remove all ur junk apps from my fridge. Never buying samsung smart products again. Can't disable or remove bixby junk app. so kids have internet with bixby.

  64. Burl and Traci Zirkle-avatar

    Burl and Traci Zirkle


    Its helpful and easy to use

  65. Hayley Kelly-avatar

    Horrible. Doesn't even connect to my Samsung fridge. Kept saying please login to a Samsung account then login with a family hub profile, which i did but still nothing. Meanwhile it's saying "retrieving ALL data"? Soooooo not good. Don't waste your time.

  66. Jesse Kosten-avatar

    Note 9, app will not gather information. Unable to connect to fridge to add new pictures. (Family) spent thousands on a fridge that is not being supported (software "current version" is 2017) after only a couple years.

  67. Mike Wodarski-avatar

    Will not load, I would say 90% of the time cannot access anything. The code login every time is annoying. I pay way too much for this refrigerator and all my other Samsung appliances to deal with this.

  68. Casey Horst-avatar

    Still can't use the app with my Pixel 2xl. I've had the fridge for five months and the app has only worked for a total of two weeks in that time frame. Makes some of the apps on the fridge useless without the phone app (for example, the shopping list). Please fix this!

  69. Akhilendra Kotha-avatar

    Akhilendra Kotha


    Worst app I've seen, I'm trying to connect my fridge and it doesn't let me in. Keeps saying sign into the fridge first although I've signed it already!!!

  70. Manthan Kothari-avatar

    Manthan Kothari


    Buy a $3500 fridge with smart features and of course all of these features require a working app. This app hasn't worked on iPhone X with iOS13, iPad with iOS10, and on Nexus 5 with Android 6.0.1, all of which are claimed to be supported. This is unacceptable.

  71. Heidi DiSavino-avatar

    We used family hub without a hitch in our last house. New home, new fridge, and family hub is giving us problems. Spotify sometimes won't hook up. Today, clicking on the app we get an error saying fridge won't register and app closes.

  72. jamie baldock-avatar

    It simply does not work, stuck of gathering family information. Who has released this app, its a joke. Just called Samsung and they have said they dont support family hub app anymore. Dont buy this fridge its is completely mis-sold and will not do most of the functions you hoped for.

  73. DevilMayAsian-avatar

    Worked for the first 6 months, but an updated caused an error, the common failure to sync with fridge message. I removed and reinstalled the app and now it just crashes after i sign in. Lesson learned with samsung smart devices.

  74. Jim W-avatar

    If you have not bought the fridge yet don't. The family hub sucks. I have had the fridge and stove for four months and wish I never had never bought them. I wish I could rate this a zero, you can not enter more than 150 items.

  75. Gerhard Neuendorff-avatar

    Gerhard Neuendorff


    I can't get my family hub app to connect. It keeos saying to login on fridge with my samsung account. which I have. endless loop of frustration!!!!

  76. Wai ki ki-avatar

    Not sure how many years of testing they will go through. Funny thought, isn't that supposed to be at least barely working before you release something to the public. Worst experience!

  77. Steven Kielkucki-avatar

    Steven Kielkucki


    "View inside" doesn't show actual view on the app. Only shows default pic. AllRecipes was removed for the McCormick sponsored Smart Recipes which is terrible. Bixby has become less responsive. It barely responds when speaking one foot from the microphone.

  78. Valerie Bolick-avatar

    App doesn't work with latest version of Android. Can't add pictures. What a waste of a smart fridge. Really disappointed that a technology company can't fix updates in a timely manner.

  79. Sarah Cissell-avatar

    The app will not connect even after a factory reset on the fridge! Bummer.

  80. Ila Haymaker-avatar

    Same issue as others. Constantly fails to register having to uninstall then reinstall app. Now it won't work at all saying I now have to register user account with Samsung which I've already done.

  81. Maxuel Anderson Hoffmann Ortiz Siqueira-avatar

    Maxuel Anderson Hoffmann Ortiz Siqueira


    The problem was set it up, after that all good.

  82. Melissa Sninsky-avatar

    Melissa Sninsky


    I love it but we accidentally registered my damsung account to the previous owners family hub and now I cant unregister from it to start our own.

  83. Karen Whitworth-avatar

    Karen Whitworth


    Won't let me log into the app on my phone. The app says I must log into my samsung account on my fridge, even though I already successfully logged into my account on my fridge. Please fix!

  84. Nicole Goswami-avatar

    I have a Samsung phone and the app won't even open on it! It just crashes. Same on my husband's iPhone. I regret buying our fridge since we can't integrate with this app.

  85. Frederick Rogers-avatar

    Frederick Rogers


    Keep getting a server login error with the latest updates. The app was working fine and the latest update messed everything up. Samsung need to fix this bug.

  86. Phillip Jenkins-avatar

    Phillip Jenkins


    Finally working for me again on Pixel XL with Android 10. Updated user interface is an improvement. All pieces are functional so far. Time will tell regarding stability but am hopeful

  87. Marcia White-avatar

    Every week or two, it will quit registering my fridge ☹️Just when I go shopping and need my grocery list. While it is working, it is fabulous!

  88. Renato Novoa-avatar

    Bought the darm fridge for it smart capabilities but 90% of the time it does not workwhen I try to see what I have inside in the supermarket it never work it gives a double look of yesterday or fails to fetch new images

  89. Connie Sparks-avatar

    Sucks! Spent an hour trying to connect samsung phone to fridge and keep getting message need to connect to family hub profile. Added FH profile email account, still can't connect.

  90. Michael Powell-avatar

    App always worked fine and now when try to open it says "gathering family information" and then kicks you out with the app never opening. Not even useable now!

  91. Gagan Bhanot-avatar

    Not working for many months. It looks like no one is even trying to fix. Spent fortune for this fridge and it not working and nobody cares.

  92. Cliff Cannon-avatar

    Great tool for personal use

  93. erin wahl-avatar

    Why is this still not update to work with Android 10?!. I can't update my phone or this app won't work. And this app was just updated!!

  94. Andy Rose-avatar

    Great app! I love being able to control the grocery lists on a shared platform. User experience isn't very good.

  95. Caitlyn C-avatar

    Every time I try to open the app, it goes to "gathering family information" then shuts down, Samsung Note 9. I just set up my fridge and would like to have MY OWN photos on screen instead of strangers staring at me!

  96. Ali Mahmood-avatar

    Terrible! My shopping list doesn't even sync properly, I don't receive receive any of the items in my shopping list!

  97. Eric Cavalcanti-avatar

    Eric Cavalcanti


    Description says it will work with Android 10 in a couple of months, but it's been over 3 months now.

  98. Carl Mascroft-avatar

    App was just updated today (finally). Hadn't been working for months. Seems like everything is back to normal...

  99. Molly McManus-avatar

    This app does not work. This is a major bummer after spending $$$ on a fridge to do meal planning with. Please fix!

  100. Jesse B-avatar

    Crashes everytime i try to look inside fridge or open food list. Sucks