Remote Support for Samsung SDS EMM app icon

Remote Support for Samsung SDS EMM

This enables IT Admin to troubleshoot the user's device problem remotely.

Samsung SDS INC. · com.sds.emm.ors

5.0 (1 rating) 1K+ downloads v2.3.5 1.8 MB Android 5.0+ PEGI 3 · Everyone

Download APK 1.8 MB All versions
  • Signature matches the Google Play version Details

At a glance

Latest version
v2.3.5 (201119180)
Updated
Jul 16, 2025 (1 year ago)
APK size
1.8 MB
Requires
Android 5.0+ (API 21)
CPU support
ARM 32-bit, ARM 64-bit
Category
Business (app)
Listed since
Mar 4, 2021 (at least)
Permissions
10 (3 sensitive)
Website
samsungsds.com
Developer contact
[email protected]

About this APK

Remote Support for Samsung SDS EMM is an app by Samsung SDS INC. in the Business category, listed since at least March 2021. It includes native code for ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

It asks for 10 permissions, 3 of them sensitive: read shared storage, modify shared storage and write settings.

What's new in v2.3.5

- Android R support - Raise minimum supported OS version (Lollipop or higher) - Display usage time when disconnecting - Change applied license to KPE-Standard

Description

From the listing uploaded by “appupdater”.

Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem. It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM. Samsung SDS EMM Remote Support provides: - Doesn't require in-person analysis - Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share) - IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support - Enables IT Admin to send the compressed files to the user and vice versa. Samsung SDS EMM Remote Support is provided upon a valid license.

Security & authenticity

Security rating: Trusted

Signing certificate

  • Signature matches the Google Play version Checked by the source store on Jul 16, 2025.
  • Certificate issued to “dev” This is the certificate of the Google Play version.

Store checks and file details

  • Developer signature verified Jul 16, 2025
  • Validated against Google Play Jul 16, 2025
  • Signed byCN=samsung, OU=sds, O=dev, L=seoul, ST=seoul, C=kr
  • Signing certificate (SHA-1)E6:50:00:C7:24:A3:49:77:48:96:09:CF:B1:EE:AE:BC:58:E6:D5:BF
  • File MD5a548598cbcbf0bbe1a4cbd48fa9cc13e
  • Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures. AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (10)

Remote Support for Samsung SDS EMM requests 10 permissions, 3 of them sensitive.

Required hardware & features

Remote Support for Samsung SDS EMM APK: questions and answers

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Remote Support for Samsung SDS EMM APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. After downloading, check that the file's MD5 is a548598cbcbf0bbe1a4cbd48fa9cc13e.

Tags

business remote support

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